Product Features and Description
- Powerful Suction: The Shark vacuum boasts formidable suction capabilities, adept at removing dirt from every type of flooring and tackling even the most stubborn home messes. Integration with the SharkClean App and compatibility with voice control through Amazon Alexa or Google Assistant add convenience to its operation.
- Matrix Clean Technology: Employing Matrix Clean, this robotic vacuum executes a meticulous grid pattern clean, ensuring multiple passes over soiled areas for comprehensive deep cleaning across the entire home.
- Self-Emptying Design: The robotic vacuum features a self-emptying base capable of holding up to 60 days’ worth of dirt and debris, eliminating the need for regular manual emptying or the purchase of additional disposal bags typical of other automatic emptying robots.
- Self-Cleaning Brushroll: A self-cleaning brushroll is designed to extract debris from carpets and engage smoothly with hardwood floors, effectively capturing hair and dirt while also being engineered to prevent hair wrap issues.
- Precision Home Mapping: Equipped with 360° LiDAR technology, the vacuum precisely maps out your home, ensuring thorough cleaning while adeptly avoiding obstacles, regardless of lighting conditions, and adjusting to daily changes within the space.
- Pet-Friendly Features: This robot vacuum is ideal for pet owners, combining potent suction, a self-cleaning brushroll, and an efficient self-empty system to effortlessly collect pet hair and other debris.
- Hands-Free Operation: The robot offers the convenience of hands-free control, allowing users to schedule cleanings, start cleaning sessions on demand, or trigger operations via voice commands using smart home devices.
The Shark AI Ultra Self-Emptying Robot Vacuum is a state-of-the-art cleaning device that ensures a thorough and efficient home cleaning experience. With its robust suction power, this robot vacuum is engineered to tackle dirt and debris with ease. Its advanced Matrix Clean Navigation technology is designed to provide a comprehensive cleaning pattern, ensuring that every corner of your home is attended to without any spots being overlooked.
This high-tech vacuum also boasts Precision Home Mapping, which allows for accurate cleaning routes and improved object avoidance, protecting your furniture and valuables from accidental bumps. The convenience is further amplified by its self-emptying capability, featuring a bagless base that can hold up to 60 days’ worth of dirt and debris. This means minimal maintenance and more time for you to enjoy your impeccably clean living space.
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Carpet & Hard Floors:
- : Item Weight 15.25 Pounds
- Battery Cell Composition Lithium Ion:
Shark AI Ultra: Unveiling Top-Tier Features and Performance Grades
| Feature | Description | Grade |
|---|---|---|
| Smart Mapping | The Shark AI Ultra utilizes advanced algorithms to create a detailed map of the home, enabling efficient cleaning paths and customizable cleaning areas. | Excellent |
| Self-Emptying | This feature allows the Shark AI Ultra to empty its dustbin into the XL self-empty base, reducing the frequency of manual intervention. | Good |
| Obstacle Avoidance | Equipped with sensors and intelligent navigation, the vacuum can detect and avoid obstacles, ensuring safety and thorough cleaning. | Good |
| LiDAR Navigation | LiDAR technology offers precise navigation and room mapping, which is critical for the Shark AI Ultra’s performance in navigating complex environments. | Excellent |
| Battery Life | With a battery life that supports up to 60 days of operation before needing to be recharged, it stands out from many competitors offering less. | Excellent |
| Filter Type | The cartridge filter system is designed to trap dust and allergens effectively, maintaining indoor air quality. | Good |
| Capacity | The Shark AI Ultra boasts a 0.27 Gallons capacity, which is sizable for robotic vacuums, meaning less frequent emptying of the self-empty base. | Good |
| Control Method | Voice control through compatible devices like Google Assistant and Amazon Alexa offers user convenience for operating the Shark AI Ultra. | Good |
What’s Good, Bad, and Ugly About the Robot Vacuum? An In-Depth Review
The Shark robot vacuum has garnered positive remarks from users who value its time-saving capabilities and its proficiency in cleaning both carpets and hard floors. As one user joyfully stated, “Saves us 112hrs a year! That’s roughly 20 min a day. The orange is worth the squeeze.” This sentiment is echoed by others who highlight the vacuum’s impressive mapping technology, which allows users to instruct the device to clean specific rooms via their phone. The convenience offered by the vacuum’s self-emptying feature is frequently praised, as it can handle pet hair effectively, with one user affirming, “This vacuum is awesome. We have two Spaniels and the wife has extremely curly red hair. This vacuum does its job and then some.”
In terms of reliability, there are reports of the Shark vacuum performing exceptionally for several months without any significant issues. Its scheduling functionality, when operating correctly, enables users to automate their cleaning routines, providing a seamless and hands-off experience. The machine’s performance is considered comparable to higher-priced alternatives, as one user acknowledges, “does the hard floors right and as good as the ones that cost twice as much.”
Despite its advantages, the Shark robot vacuum also faces considerable criticism. A recurring theme in the negative reviews is the vacuum’s longevity, with multiple users experiencing breakdowns within a year. One user expressed frustration, stating, “Only Lasted 8 Months,” while another added, “Broke in a Couple of Months.” Technical issues such as error messages regarding the IR disc and wheel malfunctions have been reported, leading to dissatisfaction with the device’s durability and quality assurance.
The accompanying app has been a source of discontent, with users citing a lack of basic functionality like matrix cleaning and random activation at odd hours despite scheduled times and “do not disturb” settings. Customer service responses have been found wanting, with suggestions like factory resets failing to resolve the issues permanently.
The product’s handling of pet hair has also been critiqued. One user found the model not suitable for pet hair, experiencing frequent clogging, and feeling that the money spent was wasted. Additionally, the machine’s inability to clean without supervision has led to increased user intervention, negating the purpose of an autonomous vacuum. The sentiment is summed up by a user’s comment, “Refuses to clean the room I send it to,” indicating problems with the vacuum’s smart features.
Connectivity and mapping issues plague some units, with the vacuum either cleaning the same area repeatedly or struggling to navigate around the home effectively. This has been compounded by the apparent lack of firmware updates or responsive technical support to address such glitches. As one user lamented, “It’s a brick because the app can’t connect,” highlighting the frustration felt when the device fails to meet expectations.
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Disappointed. Got this to replace my iRobot Roomba. My Roomba picked up all the dog hair feom my carpet. This Shark just goes over the top of it and leaves the hair. This may be fire for houses with no carpet, but it sure isn’t as good as the iRobot. Looks like this will be going back.
Available Product Variations
Shark RV1001AE IQ Robot Self-Empty XL, Robot Vacuum with IQ Navigation, Home Mapping, Self-Cleaning Brushroll, Wi-Fi Connected, Works with Alexa, Black
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Extended Dirt Collection Capacity: The Shark AI Ultra features a revolutionary bagless, self-emptying base that can contain up to 45 days’ worth of dust and debris. This innovative design eliminates the need for buying disposal bags, offering a hassle-free maintenance experience.
- Powerful Suction Performance: Engineered for efficiency, the Shark AI Ultra boasts robust suction capabilities. It is adept at handling a variety of debris types, including large particles, fine dust, and pet hair, ensuring thorough cleaning on both carpets and hard floors.
- Advanced Self-Cleaning Brushroll: The Shark AI Ultra is equipped with a self-cleaning brushroll that’s designed to dig deep into carpets and engage smoothly with hardwood floors. It excels at removing embedded debris and hair without the worry of hair wrap, maintaining optimal cleaning performance.
- Smart Control Convenience: With the SharkClean app, you can schedule cleaning sessions for your entire home or specific areas directly from your phone. The Shark AI Ultra also supports voice commands via Amazon Alexa or Google Assistant, making it easy to initiate cleanings or target specific rooms on demand.
- Intelligent Home Mapping: The Shark AI Ultra comes with total home mapping and room selection features, allowing it to map your home for efficient navigation. You can easily direct the robot to clean particular rooms according to your immediate needs.
- Systematic Cleaning Path: The Shark AI Ultra ensures thorough coverage with its row-by-row cleaning approach. It methodically cleans each area before moving to the next, providing a systematic and complete cleaning experience across your entire home.
- Convenient Recharge and Resume: When the Shark AI Ultra needs to recharge, it smartly returns to its dock. After recharging, it can resume cleaning from where it left off, ensuring no spot is missed and your home is consistently clean.
Variation’s Description
Embrace the cutting-edge convenience of the Shark IQ Self-Emptying Robot Vacuum, a marvel in home cleaning technology that blends the ease of a self-emptying base with advanced IQ Navigation for comprehensive, efficient cleaning. Equipped with powerful Shark suction and a self-cleaning brushroll, this robot vacuum ensures your floors are meticulously cleaned with minimal effort on your part. Its intelligent design maps out your entire home, ensuring every nook and cranny is covered, leaving you with a spotless living space after every vacuuming session.
What truly sets the Shark IQ Robot Vacuum apart is its ability to autonomously dispose of collected dirt and debris after each cleaning cycle. The vacuum’s bagless base serves as a temporary landfill, capable of holding up to a month’s worth of grime, which means you can forget about the hassle of frequent emptying. This seamless integration of smart technology into your home cleaning routine is not only a testament to convenience but also to the innovative engineering of the Shark AI Ultra line. Enjoy the simplicity and efficiency that come with owning one of the most sophisticated cleaning tools in the market.
With the Shark IQ Robot, you are not just purchasing a vacuum; you’re investing in a lifestyle upgrade. The robust Shark AI Ultra technology within ensures that your cleaning needs are handled with the utmost precision and care, allowing you more time to focus on what truly matters in your life. Let this intelligent home assistant take the reins of your vacuuming tasks, and step into a world where home maintenance is no longer a chore, but a seamless, almost invisible part of your day-to-day life.
Insights & Inquiries: Getting to the Heart of Your Questions
Sure, here are eight frequently asked questions about the Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, along with comprehensive answers for each.1. How does the Matrix Clean Navigation feature work?
The Matrix Clean Navigation feature uses advanced sensors and algorithms to map out your home’s floor plan and identify obstacles. This technology ensures that the vacuum moves in an efficient pattern for a thorough clean and navigates around furniture and other objects without getting stuck.
2. Can the Shark AI Ultra handle cleaning both carpets and hard floors?
Yes, the Shark AI Ultra is designed to work effectively on both carpets and hard floors. It adjusts its suction power accordingly to ensure optimal cleaning on different types of surfaces, making it suitable for homes with mixed flooring.
3. What is the capacity of the self-empty base, and how often does it need to be emptied?
The self-empty base has a capacity of 0.27 gallons and can hold up to 60 days’ worth of dirt and debris. The frequency of emptying the base will depend on usage and the amount of dirt your vacuum picks up, but for most users, it won’t need to be emptied for up to two months.
4. How does the Shark AI Ultra deal with pet hair?
The Shark AI Ultra is designed specifically to handle pet hair with its powerful suction and brushroll. It effectively picks up pet hair from both carpets and hard floors, making it ideal for homes with pets.
5. Can I control the Shark AI Ultra using voice commands?
Yes, the Shark AI Ultra supports voice control through compatible devices like Google Assistant and Amazon Alexa. You can start, stop, or schedule cleanings with simple voice commands, adding convenience to your cleaning routine.
6. Is there a mobile app available for the Shark AI Ultra, and what can it do?
While the provided description does not mention a mobile app, many smart robot vacuums, including those from Shark, often have an accompanying app. These apps typically allow users to schedule cleanings, view cleaning history, set no-go zones, and monitor the vacuum’s status. Check the manufacturer’s website or product manual for details on the app’s availability and features.
7. How long is the warranty, and what does it cover?
The Shark AI Ultra comes with a 1-year limited warranty. This warranty generally covers defects in material and workmanship under normal household use. It’s essential to review the warranty details provided by Shark to understand what is covered and any exclusions or conditions that may apply.
8. How do I maintain the Shark AI Ultra and its self-empty base?
To maintain the Shark AI Ultra, you should regularly clean the filter, side brushes, and brushroll to ensure optimal performance. The self-empty base’s dust bin should be emptied every 60 days or when full, and the filter inside the base should also be maintained according to the manufacturer’s instructions. Always refer to the user manual for specific maintenance guidelines to keep your vacuum running smoothly.
Cliente Amazon –
Regular
Devuelto de borraba el mapa y nunca limpiaba todo
John Collett –
This cleaned great BUT I had to reset it about every two days
Product done justnas described if not better. Would work 2 day & have to be factory reset to connect back to wifi. Have great signal & everything else. No issues w/any other items in home.
Erin –
It’s ok
Great suction! Apart from that, it does not obey no-go lines and it does not avoid objects. It frequently gets stuck on large dog toys (balls and kongs). It also recently made some poop art, a collaboration with the new puppy who happens to also be an escape artist.
Abi H. –
Cleans well
The navigation system is weak. I bought on sale and because of the suction power. Shark makes great affordable products.
Amazon Customer –
Good value
Purchased this one as my old one broke down after 5 years. Use it at least 5 days a week as we have dogs. The dirt holder would probably go the 60 days but empty it every other week. I have always had good Luck with Shark. My big sweeper is also a Shark
Menardness –
Refuses to work
Don’t buy unless you already have spotless floors and feel like factory resetting a vacuum every 3 days
roadster –
Don’t complicate things. Know what you are buying:
We’ve owned three automated vacuums. The first two were fine. This one empties itself, kinda. Just know there are several filters that have to be changed, often, often, and often. The “self emptying” process starts to stink after about a week. Our old ones had one filter but needed just a bit more cleaning afterwards. This one requires very much more maintenance. It says its good for pets but its not. It clogs up fairly quickly. The smallest leaf or obstruction causes an “error #9”. It’d probably be fine without pets or plants around your house but it clogs up easily. I’ll keep it simple going forward. I can empty my own bin each time.
Amazon Customer –
Only 3 days…
The media could not be loaded. Got it on memorial weekend sale been wanting one for so long! It cleaned very well each time, but then after the third day the vacuum started going in circles. It now goes in circles and it’s not even on. Returning immediately very disappointed thought it was going to be perfect for our one story single home but unfortunately it was not.
Karen Mengel –
Daughter is happy
My daughter has 2 fluffy large dogs & 4 cats. She is happy with is performance.
Scott Gardner –
Love it!
We bought this for our cabin because we wanted to try something other than the Roomba we have at our house. The Roomba is middling at best. We absolutely love this Shark by comparison. It is quieter. It picks up pet hair so well and cleans way better than our Roomba. The only negative is the app only maps 1 floor. I’m hoping Shark can fix that with later releases. I would HIGHLY recommend this vacuum.
Coach Waffle –
After 1.5 years, this sucker is still going strong!
I am impressed with the functioning of this Shark vacuum robot. One and a half years later, it continues to clean my martial arts studio daily. I clean the robot once weekly to empty the big trash can and clear the wheels and gears of hair and debris. I should probably clean it twice weekly, but this thing is strong and keeps doing its job. It’s already paid for itself, and now I’ll just see if it lasts as long as the previous Roomba that I had for 5 years before it died. So far, I definitely prefer this Shark that was slightly cheaper with better functions.
Cher B –
Would recommend
I really like our robot vacuum! I had to delete the first map it created because it left off a room and a half. Since then the map has been complete. I do wish I could create smaller no-go zones via the map. It sometimes gets stuck between cabinet legs but the space is too small to designate as a no-go on the app and with the strips (manual days minimum of 18″). I’ll have to find something to block that particular area, which isn’t a huge problem. We have four cats and run the robot every other, if not every, day. I still run our large vacuum (less frequently) and have noticed a decrease in cat hair collected so I would say the robot definitely helps.
William c. Taylor jr –
Sweeper
Sweeper shows a problem error #2, obstruction, tried every remedy others had used to solve this problem nothing worked, called customer support no help , out of warranty
Ali nassari –
The device has been used before, it is not new,
Almost the device has been used before, it is not new, and the box it came in is not the original box of the device. It is packed in two plastic bags.
QUEEN B –
Just bought it
Not happy with the way it cleans. It missed 95% of my home. Missed all the bedroom but 1 a d didn’t even vacuum well. The other boot it way better. I had it for 5 yrs. I was forced to get a new one since mine didn’t not make the move.
Amazon Customer –
Not nearly as good as Shark IQ
My Shark IQ was damaged and so I bought this newer version. It does not pick up fur well at all as it gets clogged up all the time, and, it does not work on rugs well either as it drops clumps of fur all over the rugs.
Dawn –
It is a Shark
This vacuum is the best out there. Beats the other brands. I have two cats and it picks up all of the hair. I love it.
MamaFox33 –
Not Great
I purchased this robot thinking it was on sale (deal). I paid $318 after taxes. I was interested in the features of ‘large capacity’ trash container and pet hair pick up. We have a black lab who sheds like mad. For reference, our home is almost 3k square feet and all bare floor (wood and tile). We have 2 area rugs, a small one by the door and a large round one in the bar/sitting area. The ‘large capacity’ is a joke. I have to empty the trash bin container after every time the robot runs. It’s small. It’s horrible at picking up the pet hair, just pushes it towards the walls and doesn’t pick up. One of the little collector brushes on the robot broke off the first time it ran. It DOES NOT WORK ON RUGS OR CARPET. The robot simply deposits pet hair from the bare floor onto the rugs in clumps. I still have to vacuum behind this thing. Waste of your money. Keep saving up and buy a better robot with an actual large capacity bin that will truly pick up pet hair. This one is not great. At all.
Lindsey Jackson –
Worth the Purchase
This is the second Shark robot I have purchased. I was very reluctant to purchase due to the short life my previous vacuum had and the lack of support from Shark; however, this one seems to be working as it should as far as how well it cleans. My only complaint so far is that it will randomly start vacuuming in the middle of the night. It was a little startling at first 😂
Jaimie Neil –
Picks up pet hair
I like that it picks up pet hair
Pace –
Worth Every Dollar
The Shark Al Ultra Voice Control Robot Vacuum with Matrix Clean Navigation. What a mouthful! Look folks, this vaccum will be worth the price you pay. Might I venture to say even the $600.00 price tag at full price. Personally, I picked this up for $350.00 on sale and it has been more than worth it. This vaccum sports state of the art 360° LiDAR vision. This makes the vaccum easily navigate your home with almost zero hassle. With this vaccum, you will be able to fully map your house where the vaccum has access to. Connect the vaccum to the SharkClean app on Android or IOS, and activate the “Explore” mode. This mode will retrieve an almost completely accurate reading of the floor your vaccum is on, enabling you to later have the capability to select 1 room at a time! This vaccum also offers a “Matrix” mode. This option provides grid-like coverage to the area being cleaned! I tested this lastnight and it worked beautifully. There seems to be no lack of suction when it comes to this vaccum! So far, it had exceeded expectations. I went to clean the dust bin on my vaccum station and the Shark itself this morning, when I noticed the vaccum’s dust bin had a grape tomato in it. That to me, shows this vaccum is more than capable of competing with other products. The only thing I wish this vaccum features was an on the go mapping update. While cleaning, this vaccum will not update the saved map to the device’s profile. With this being said, if the map needs to be updated, you must delete the current version, and re-explore your house. However, the time to map a roughly 800sqft apartment is approximately 30 minutes. It is very reasonable. If you are on the fence about purchasing this product, make the jump! It will be worth every penny! [This is not a paid promotion/review of this product. This is a personal review of my purchase on this product.]
kinsey t –
Defective out of the box
out of the box it wouldn’t run due to error 7 that it detected a cliff – was on flat surface with no obstruction. Disappointing for a $500 vacuum
Lindsay R. –
Worked for 3 months
This is my first bad review ever. The brushes stopped working 3 months after using it customer support was hard to navigate and I’m getting the runaround. Replacement parts ordered and I paid for shipping, it was never sent and cancelled. This is a known issues for Shark robot vacuums and I’m certain they hope the warranty runs out first. I’m almost certain the 2 months I’ve tried to get them to fix a non functioning vacuum they’re waiting for the warranty to run out and wipe their hands clean. DO NOT BUY!!! Not worth the risk.
Katherine J –
Did not work.
After unboxing and setting up, we kept getting an error saying “bumper is stuck, error #6”. The vacuum had never been used. Waste of time and money.
Jonathan –
I loved it until it stopped working.
I loved my vacuum, everyday after I left the house it was set to vacuum the home. I never had a single issue… until two weeks ago I got my first “brush roll is stuck” notification. I’ve taken it apart multiple times and have cleaned and even just replaced all the brush components. Nothing I’ve done or researched has helped. I feel at this point I’ve purchased an expensive vacuum that only lasted two month. I would not recommend.
LMC –
Great Pyrenees
Love our shark. We have a Pyrenees and this does the job!! Has made my life so much easier!
M. Read –
Didn’t last a year….
Purchased this July 2023. Stopped working by not emptying dust bin about 6 months ago. Not sure why but it will not push out debris into container. gets all clogged in the flap with tons of hair and dirt. Must empty by hand. Not what I bought it for. I am handicapped so housework is very difficult for me. I am switching from shark completely. To another brand as I had a previous shark that quit too. FYI: MAY NOT LAST LONG AND FOR THE PRICE IT SHOULD BE MORE THAN A YEAR.
Tom Ireland –
Rolls right over cat hair without picking it up
It does not do a good job n medium carpet.
John Douglas Guest –
Mapped my home the first time!
I previously owned a RV1001AE that spent FIVE YEARS unsuccessfully mapping my home! This one SUCCESSFULLY MAPPED MY HOME IN FORTY-FIVE MINUTES. I am very impressed!
James K –
Easy to set up.
Mapping the house was fast. Easy to use each week. Very thorough job. It does take a long break to recharge. But it doesn’t need any supervision. The container of vacuum waste is easy to empty. It did have a problem with hair that licked the roller but it alerted us there was a problem and gave easy instructions to address it.
Kat –
Buyer Beware
I have had to have my unit replaced twice. The first time was a malfunction on the top of the unit where the sensor kept saying there was debris inside the area where the logo is and the second malfunction is the rollers are stuck remove debris.. this is the second unit within a year.
Rob –
worst robot vacuum i have ..
it looks nice but this is by far the worst one i have.. it gets stuck on anything, battery life is terrible.
Robert R Dreessen –
only lasted 6 MO
FAILED IN 6 MO AND REPLACED WITH A LESSER QUALITY PRODUCT
Sam A. –
Low quality
Had it just over a year broke down, you don’t have Replacement parts on a machine that is only a year old and won’t give me any kind of deal for a replacement
MikeCallery –
Really works great, and my dog loves it too!
We had a previous model Shark that did our house and though refurbished, it lasted a few years and did a great job. I would estimate that model was maybe five years old. There is a night and day difference with this model. What took the previous unit multiple days to do – blueprint out house, took hours with this unit. It is working much better, avoiding obstacles that would have stopped the other unit. It is more thorough, faster, and more intelligent. I would highly, and I mean highly recommend this model.
Natillie –
After 6 months & shed season
TLDR: Been a lifesaver on hard floors, not a replacement for vacuuming on carpets. You do have to clean the vacuum parts every once in a while. will get stuck on fabrics on the ground (clothes, dryer sheets, etc) After having this for about 6 months I would recommend the vacuum for someone who has a lot of hard floors or regular dry messes but not to someone with spills or a lot of carpet-to-wood floor changes if they have heavy shedders. It’s helped tremendously with the dust in our house as long as we clean the dust filter regularly. With shedding: We have three almost 100 lb dogs which are heavy shedders and live in a very dusty place. We run it every day and even through shed season, our floors looked great! It doesn’t get the hair as much off our carpet so we still vacuum the carpets once a week or every other week. If we had done that before it would have looked like a hair storm went through our house! The brush roll did get stuck quite a bit at first but some WD40 and popping both ends off the roller to clean them helped. One end of the roller does not want to come off at first but once you get it, it’s easy to clean. With the 60-day tank, we dump it about twice a month so I think for a normal household it would last 60 days. Initial setup: it was frustrating because it didn’t map the house how I wanted it to. I must’ve mapped the house 4 times before getting one that was similar to ours. It helps to push the manual button to clean and it helps it map much better. Carpet vs hard flooring: It functions great on all our tile, wood flooring, and even cement( escaped into our garage one day when on “clean mode” not mapped). The main issue we’ve had is the transition onto the carpet, the brush roll cleans off all the hair so all the rooms we have carpet in now have a line of dog hair entering the room. I think it would be pretty good for someone who has fewer dogs. Once it’s on the carpet it works great, even makes those lines in the carpet. Picks up dirt very well on carpet and hard flooring. Noise: It’s a background noise when vacuuming much like a dishwasher but when it’s clearing the vacuum dustbin into the base it sounds like a normal vacuum. App: works great. I do wish there was a feature to run certain rooms every day or different areas on different schedules. I think it would help a lot with the carpet-to-hardwood hair issue.
Thomas C. Stifler –
Do not buy this robot vacuum
We are still waiting for delivery of the SECOND replacement of this pretext for a robot vacuum. The previous versions stopped working and had to be shipped back to the company; this after spending an inordinate amount of time on the phone with a sad excuse of a support team. We will not be buying products from Shark in the future.
Karen –
The Best!
I love this! I had a dyson normal vacuum before, and this does way better than that one. I love it’s mapping, the app., how well it cleans up. I live out in the country and have a corgi dog and she sheds a lot. So dirt and dog hair, there is a lot. This just picks up all of it so well. I don’t even have to mop as often. I give it an A+, a thumbs up and a 5 star. thanks for making my life easier.
Nick –
Error 2 doom!
Got exactly 1 years worth of use out of this before getting error 2. I watched every video I could find on how to fix it with absolutely no success. This company should be ashamed for selling this. Please don’t waste your hard earned money like I did
Katie –
Great but not long lasting
Enjoyed this while I had it, but sadly there is now a “technical error” that is no longer supported according to their support. Only had it for 1.5 years and now it won’t start. Not a good value for the length of time we had it, unfortunately.
Jan J Fulcher –
Cleans great but constant errors when emptying
Cleans great. Totally inefficient. Lots of back and forth without any logical mapping. After the 1st month every time it attempts to empty we get error messages and need to clean filters, screens, boxes, etc…Easier to just run the regular vacuum cleaner.
Teresa Kaiser –
Dead in 6 months
It worked for scott 6 months. Then, they’re were error messages and it quit working. We followed up worth error messages and replaced the brushes etc. But it just didn’t work. Much too expensive to diie in a few months
Caridad Alvarado –
ConstantCleaning errors
No worth the money. Constantly stops, and gives clean under logo notifications. I clean it constant and nothing works
jill julian –
MINE BROKE RIGHT AFTER WARRANTY OUT
Yea. seems great but broke after warranty was over. Not a good deal look elsewhere
Janet –
Best Robo-vac I’ve Had
I’ve had Roombas and Neatos, but, while they cleaned the floor they also needed a lot of “hand-holding”. After my last one died, I decided to try this Shark model. I’m really pleased—-at the beginning when there was a lot of cat & dog hair to clean, it got clogged a few times. But we are now in week 3 of running it daily, and it just does its thing and the floor is clean. That’s why I wanted a robo-vac in the first place!
87thhunter –
Works like it should and little better than expected
First it works great, I have 4 dogs. So yes it clogged up a few times the first few runs. Don’t expect this to pick up clumps of hair under your bed that hasn’t been touched for months. After the first initial runs, and few sweeps, so far it maintains now pretty darn good. I run it daily just to help let it keep up, so far so good and though I know I’ll still have to sweep (again 4 dogs here) this definitely stops my 2-3 times a day sweepings
Dean A. Bower –
Sharp Robo Vacuum Works Well!!
Takes a while to get it acclimated to your space. I re-mapped my apartment FIVE times as I tried to discover a good location for the base unit. Now I have it. When I say, “Clean this apartment” on may way out in the morning, I see lines on the carpet that verify Shark did as it was told!!
miller –
No longer holds a charge!!
After a year and a half of use, this unit no longer holds a charge. It’s such a disappointment for a top brand name.
Irah –
Terrible navigation
I have a no name brand that’s 3 times better navigating. Half the time it leaves half my floors without vacuuming. Terrible if you have pets
Rebecca Leach –
POS broke after only 4 months
Only had this thing for 4 months, constantly gets clog error when there is nothing clogging it and now it wont even turn on. What a POS, regret even buying it. Lasted just long enough to where I can not return it. Do not buy this brand.