Product Features and Description
- No Need to Empty for 45 Days: The Shark IQ Robot vacuum features a bagless, self-emptying base that can hold up to 45 days’ worth of dirt and debris. Unlike traditional auto-empty robots, it doesn’t require any additional disposal bags. It is compatible with both 2.4GHz and 5GH Wi-Fi networks found in most homes.
- Impressive Suction Power: With its powerful suction capabilities, this vacuum can effectively clean large and small debris as well as pet hair from carpets and floors.
- Self-Cleaning Brushroll: The vacuum’s self-cleaning brushroll deeply penetrates carpets and engages hardwood floors, pulling up debris, hair, and dirt from all surfaces. It’s specifically designed to pick up more hair and prevent hair wrap.
- Control with Phone or Voice Command: The Shark IQ Robot vacuum allows you to schedule whole-home cleanings or target specific rooms or areas for immediate cleaning via the SharkClean app. It also supports voice control with Amazon Alexa or Google Assistant.
- Home Mapping and Room Selection: The vacuum maps your home and lets you select which rooms to clean instantly.
- Row-by-Row Cleaning: For complete home coverage, the vacuum methodically cleans row by row before navigating from room to room.
- Recharge and Resume: The Shark IQ Robot vacuum automatically returns to the dock to recharge and can resume cleaning from where it left off.
The Shark IQ Self-Emptying Robot Vacuum is the epitome of convenience, efficiency, and high-performance cleaning. It seamlessly blends the advantage of a self-emptying base with IQ Navigation total home mapping to provide thorough and efficient cleaning. Additionally, it delivers on the promise of the powerful Shark suction and the innovation of a self-cleaning brushroll.
Every cleaning session concludes with the robot vacuum automatically depositing dirt and debris into the bagless base. This unique feature means you can forget about the tedious task of emptying the vacuum for up to a month. The self-emptying base has the impressive capacity to store a month’s worth of dirt and debris, ensuring a hassle-free cleaning experience.
In essence, the Shark IQ Self-Emptying Robot Vacuum not only delivers top-tier cleaning performance but also takes the convenience factor to a new level. Its state-of-the-art design and features make it a standout choice for those seeking a truly efficient and user-friendly cleaning solution.
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #17,083 in Home & Kitchen (See Top 100 in Home & Kitchen) #26 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Explore the latest in robotic home cleaning with the Shark RV1001AE IQ Robot Self-Empty XL. Discover how its IQ Navigation, self-cleaning brushroll, and Wi-Fi connectivity make it a standout competitor. Also, find out how it compares with similar vacuums that promise a smart, efficient hands-free cleaning experience.
Under the Microscope: Evaluating the Product’s Pluses and Minuses
One of the highlights of this Shark AI Robot Vacuum is its smart mapping and programming capabilities. Many users appreciate its thorough cleaning performance and its efficiency in picking up pet hair. As “The Wonderland” points out, the device does a great job cleaning hard floors, providing performance comparable to more expensive models. The vacuum is also praised for its excellent battery life and capacity to clean large areas.
Another feature that users have appreciated is the self-emptying functionality. The device returns to its base to recharge and empty itself, minimizing manual intervention. One user, “Jenapaints”, particularly liked the fact that they could control it remotely via their phone and schedule cleaning times.
For homes with pets, this Shark AI Robot Vacuum is a lifesaver. Many customers have commended its ability to efficiently handle pet hair. A user named “Jack” found the device particularly effective in handling dog hair in a house with two Spaniels.
However, the Shark AI Robot Vacuum does have its share of drawbacks. A common issue pointed out by users like “Kimberly” is that the device tends to get clogged easily, especially when dealing with pet hair. This necessitates frequent manual cleaning, defeating the purpose of an automated cleaning device.
Some users have reported issues with the vacuum’s lifespan. Both “Kamille V Misewicz” and “Sam” experienced problems with their device breaking or stopping working within a few months of purchase. These cases raise concerns about the product’s durability and longevity.
Several users have also expressed dissatisfaction with the device’s mapping function. “Donald Godwin” found the mapping feature to be inadequate, while “S Silver” complained that the vacuum refused to clean the room they sent it to. There have also been instances of the vacuum repeatedly cleaning the same areas, which users have found to be inefficient and frustrating.
Finally, users have reported issues with the device’s connectivity and customer service. “Ron” had difficulty connecting the vacuum to the app, turning it into a ‘brick’. Other users have found Shark’s customer service to be unhelpful when dealing with these issues.
In conclusion, while the Shark AI Robot Vacuum has some commendable features such as efficient cleaning, self-emptying, and smart mapping, it also has its share of drawbacks including frequent clogging, durability issues, mapping problems, and connectivity issues. Potential buyers should weigh these pros and cons before making a purchase decision.
What do the stars speak of?
Opinions about this product were divided in such a proportion among the buyers.
Very happy with this purchase, does the hard floors right and as good as the ones that cost twice as much. It well map, not mop. It does not mop. Know that it does great for what it does.
Poor mapping
Available Product Variations
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #16,049 in Home & Kitchen (See Top 100 in Home & Kitchen) #30 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Powerful Cleaning: The Shark robotic vacuum boasts impressive suction capabilities, effectively removing dirt and debris on various floor types, ensuring a thorough home cleaning experience.
- Advanced Cleaning Patterns: Equipped with Matrix Clean technology, the robot vacuum meticulously cleans in a grid-like pattern, taking multiple passes to ensure no spots are missed and providing deep cleaning coverage throughout the home.
- Self-Emptying Convenience: This robot vacuum features a self-emptying base that can store up to 60 days of dirt, eliminating the need for frequent emptying and the extra cost of disposable bags associated with traditional automatic emptying systems.
- Anti-Hair Wrap Technology: The self-cleaning brushroll is designed to effectively lift debris, hair, and dirt from all surfaces, making it particularly efficient on carpets and hardwood floors, and preventing hair from wrapping around the brush.
- Smart Navigation: With 360° LiDAR vision, the vacuum quickly and accurately maps out your home, allowing for precise, methodical cleaning while adeptly detecting and avoiding obstacles, regardless of lighting conditions.
- Pet-Friendly Design: The vacuum is ideally suited for homes with pets, thanks to its strong suction, specialized brushroll, and self-emptying system that easily captures pet hair and other messes.
- Voice-Activated Operation: Enjoy the convenience of hands-free control through Amazon Alexa or Google Assistant, enabling you to schedule cleanings, initiate cleaning on demand, or start the vacuum with simple voice commands.
Variation’s Description
The Shark AI Ultra Self-Emptying Robot Vacuum is engineered to deliver a comprehensive cleaning experience throughout your entire home. Equipped with Matrix Clean Navigation, this advanced vacuum ensures a meticulous sweep, covering every corner and crevice without missing a spot. Its sophisticated technology maps out your space for a thorough and efficient cleaning path.
At the heart of its performance lies Shark’s powerful suction, which is designed to capture dirt and debris effectively, leaving your floors immaculate. The vacuum’s Precision Home Mapping capability not only charts out a detailed cleaning route but also includes object avoidance to protect your furniture and belongings from bumps and scratches. Moreover, the convenience of this robot vacuum is enhanced by its self-emptying feature, boasting a 60-day capacity bagless base, which minimizes maintenance and ensures a hands-free vacuuming experience.
Question Bank: Providing the Answers You Seek
1. How long does the battery life of the Shark RV1001AE IQ Robot Vacuum last?
The battery life of the Shark RV1001AE IQ Robot Vacuum is 30 days. This means that once fully charged, the vacuum can operate for up to a month before requiring a recharge. However, keep in mind that the actual battery life may vary based on usage and the type of surfaces being cleaned.
2. Does the Shark RV1001AE IQ Robot Vacuum require assembly upon delivery?
No, the Shark RV1001AE IQ Robot Vacuum does not require any assembly upon delivery. It comes ready to use right out of the box. Simply charge the device and it’s ready for its first cleaning session.
3. What surfaces can the Shark RV1001AE IQ Robot Vacuum clean?
The Shark RV1001AE IQ Robot Vacuum is designed with a dual action feature, making it suitable for both hard floor and carpet cleaning. It navigates seamlessly between different surfaces for a comprehensive cleaning session.
4. How does the Shark RV1001AE IQ Robot Vacuum handle dirt and debris?
One of the major features of the Shark RV1001AE IQ Robot Vacuum is its self-emptying base. After each cleaning session, the vacuum automatically empties the dirt and debris into the bagless base, which has the capacity to hold up to a month’s worth of dirt.
5. Is the filter of the Shark RV1001AE IQ Robot Vacuum washable?
No, the filter of the Shark RV1001AE IQ Robot Vacuum is non-washable. Therefore, when the filter gets dirty, it is advisable to replace it with a new one to ensure the vacuum’s optimal performance.
6. How can I control the Shark RV1001AE IQ Robot Vacuum?
The Shark RV1001AE IQ Robot Vacuum offers voice control capabilities. It is compatible with Amazon Echo, meaning you can simply use voice commands to control its operations.
7. Does the Shark RV1001AE IQ Robot Vacuum come with a warranty?
Yes, the Shark RV1001AE IQ Robot Vacuum comes with a 1-year limited warranty. This warranty covers any defects in material or workmanship under normal use during the warranty period.
8. What are the included components of the Shark RV1001AE IQ Robot Vacuum?
The Shark RV1001AE IQ Robot Vacuum package includes two extra side brushes, one self-empty base, and one Shark IQ Robot. It also comes with one Lithium Ion battery, which is required for the vacuum’s operation.
Deborah Lenz –
Amazing
This is without a doubt the best purchase I have ever made. 65 years old, I was easily able to complete setup and start cleaning. I have a white old English Bulldoggee that sheds like crazy. This has been a life changer for me! When the vacuum is full, it returns itself to the dock, empties and then returns to pick up where it left off. I am so incredibly pleased!
K. Hughes –
Works on pet hair
First impressions were not great BUT you need to give it time to map. It seems to improve the map each time it goes out and contrary to what some have said it does navigate in straight lines once it has improved its map. If you look in the picture you can see that while it has left some hair behind it is also noticeably better where ot has run. I have 2 Australian Shepherds and they shed like mad. I think if I run my shark navigator duo and then use this robot vac more often the results will be fantastic. If I had to offer a downside it would be battery life. I have a relatively large house and a large area rug. My living room is 24 x28. In order to get the area rug clean I have run it on max power. The brush has been jammed once but it is incredibly easy to remove and clean. I feel like my home is an unfair test and it has done well. If all you have is solid surface floors it would likely satisfy your needs. My rating is not compared to an upright vac but to what my expectations were. Lastly pet hair is just tough. My Shark Duo has been by far the best vac to pick that up. If they could put that technology into a robot vac it would blow most of the competition away
Caroline McCloud –
I’m In Love
She’s so wonderful. Mapped the house and got to work. She took a break to recharge and finished up beautifully. Saving me from sweeping and vacuuming all the time. Does a great job. I’m looking forward to many years with her. May even cancel my housekeeper.
Jamie –
SO LOUD!
It vacuums, but is SO much louder than my previous Shark robot vac. So loud that I’m wondering if something is wrong.
hnfelty –
Works well on hard surfaces with pets
The media could not be loaded. I bought this for our converted barn/man cave which has both painted concrete and laminate floors – several dogs – and grandkids rolling through daily. It has a stuck roller a few times but it seems to happen when it finds things like a sucker stick hiding under furniture. It seems to be doing a very good job picking up dust and fur so far.
Jane P –
Great for pet owners
AMAZING!!!!! It picks up all the hair and litter from my hardwood floors. Only negative is that it’s a little loud when trying to watch TV.
Lisa Riley –
Great purchase!
So far, I’m only on day two – but hear me out… I’ve done my entire main floor 4 times – and it keeps pulling pet hair from my commercial grade (crappy) carpets. Where was it all hiding?!! Who cares – it’s not there now! Setup was a breeze, mapped my main level in 20 minutes, set my zones and it was off in a flash. Battery takes forever to charge, but once it’s full – it’s good for the long haul. So happy with my purchase.
Sharon J Golden –
Problem with App
I have a problem with my app, and can’t seem to get the company to get back to me. Can’t run the robot without the app.
Amazon Customer –
No parts available!
I really like this vacuum BUT shark no longer makes replacement parts for it. My first one stopped working 5 days before the warranty was up. I’m still waiting for a replacement but if that one breaks after a year there is nothing more that can be done. Not worth the money when it doesn’t last very long.
Cathy Pike –
Good for a house with kids and pets
I spent more this time on my $25 garage sale special last time. I remember having to hunt the old vacuum down to charge it and entry it; it was very needy. This new vacuum maps out where I want it to be. I blocked off 4 rooms by closing the door during the mapping process and it doesn’t go in those rooms. When I send it out to clean it does as good of a job as I can expect. When it’s full it goes back to the base, unload the trash, then goes back out to keep cleaning. When (in our house it’s not an if) the battery dies during cleaning it will charge itself then keep cleaning after it charges. I empty the bin and filters on the base and the filter in the vacuum. I also clean the brushes. I’ve had it for about a month and it was lost 1 time. It got stuck on a sock (kids) and was lost under some furniture. Other than that it’s been amazing.
George –
Item arrived late and missing parts
I promised this vac as a Thanksgiving gift, but it arrived 4 days late because Anizon chose to wait till the last minute to ship, then when it arrives it’s missing parts. but what arrived looks good, as it should being advertised as like new. so I am missing a filter and door I think
Larry L Cassler –
Cleans well
Love this ai shark robot the only thing is, it takes a bit of time to set it up. And I find that telling the robot to clean the whole first floor it jammed with dust. After cleaning it, I then told it to clean two rooms at a time. The robot has done well. My only complaint is that you really can’t do multiple floors. I have a three floor house. You have to buy one for each floor that gets expensive. So I with they were able to map out different floor with on robot.
James –
Works Good Enough
Overall this product will get the job done…mostly. I have 2 dogs and the vacuum gets stuck often with matted hair and debris. I think that this could be a problem with all robot vacuums. I like the vacuum and it does a good job but things could be improved. For the price this is definitely worth it.
Marian –
Beyong smart!
Does a great job cleaning and lets me know if something needs to be done.
Michelle H Bradsher –
Worked for less than a year.
I bought this 2 years ago when we started remodeling our house. Kept it in storage in my office in it’s original packaging until about 10 months ago when the house was ready. It ran mostly every day since then, but now the cliff sensor error prevents it from cleaning. Have cleaned sensors multiple times, have done a factory reset, nothing seems to fix it. Unfortunately since I bought it and didn’t use it right away it is out of warranty and there are no parts available to fix it myself. I now have a $400+ useless brick. I won’t be buying Shark products ever again. What a waste of money.
Benjamin Hayes –
Had hoped for better for the price
This little vacuum kinda sucks (not in the good way). I had hoped for something that’d keep the kibble my dog likes to leave around the house in check but it does a very poor job at picking them up. The vacuum also doesn’t get up against walls very well at all (example: straight foot board with clumps of dog hair along it the vacuum just completely misses all the hair). I didn’t expect a full sized vacuum clean from this unit amd fully expected to still break out the big vacuum weekly but I’m still disappointed. Not sure if mine has a sensor issue or if it’s normal for the vacuum to think something is in its way in the middle of the living room and stop, do a turn, go forward a bit, stop, do a turn and get back “on track”. Will run it a few more times and see if that fixes the issue…. I’m also a bit disappointed you can’t set a runtime of say 10 minutes then have it go evacuate what it’s collected and then cycle clean – evacuate 10 minutes repeat. It does do it every 30 minutes but that I feel is just too long.
FancyNancy –
Awesome!
Got this because I have two large dogs that shed like there’s no tomorrow. This vacuum picks up the hair and dust very effectively. When it’s full, it will make a sound and go to the charger/dispenser, empty, and go to the location where it was at. The app is super easy to use. I like that I can run it when I’m away from home and come home to a swept floor!
Matthew Moses –
Amazed , brilliant, 5 stars
Far superior then any iRobot, have been loyal to iRobot till horrible customer service , and warranty repairs. The value for this shark is amazing , 1/2 the price of my iRobot , setup was simple, charged quickly, 1 st trip around my home scanned in entire home, played out map, asked to crest rooms , labels, no go zones. Was simple. Set schedule, and ran perfectly, cleaning is far superior, uses laser ai vision, did not run into anything, , easy crosses transitions on flooring. Cleans quickly , quietly, empties itself quickly and returns back to the job it left. Very stable and surefooted on all surfaces. Hands down amazing.
Robert –
Worthless. wont connect to wifi
i have had the shark robot vacuum before in one of their earlier models and it worked “ok” picked up the pet hair but i still had to vacuum once or twice a week with a standup vacuum. Then about a year ago I upgraded my internet to fiber optic internet and my old shark robot would not connect to the Wi-Fi, so i chalked it up to being an older model and not compatible with new internet protocols and stored it away. Fast forward to black Friday 2023 and i buy this model with all the new features. and guess what… it to would not connect to my internet. I have spent two days on the phone with shark tech support as will as my internet tech support and after jumping thru all of their hoops nothing is resolved. I have several other devices including the Ring doorbell and other security cameras and such that use the 2.4G internet with no problem. So no save your money and dont buy this vacuum. its junk and even when they do work they are only so so at best.
PARealtor –
DID NOT WORK right out of the box!
Did not work at all. Website worthless and customer service made excuses but could not get it to work either. Sending it back and will never buy another Shark product.
agoble –
Quit working within first year.
We were very disappointed that this product quit working within a year of purchase. We researched thoroughly and bought this more expensive vacuum in hopes it would work better and would last longer. It did not and we were unable to get it fixed or replaced by company. It worked decently although we had to clean it out often and we do NOT have pets or children that live with us. Spend your money on another brand. I’m a little late to post a review but as I was looking to purchase a new one I thought of it.
Ashley –
Was great until it wasn’t
This was great at first until after a few months ago when it stopped working correctly. There was an error that no matter what I did wouldn’t clear. Tried resetting and cleaning it without success. Wouldn’t recommend this.
james –
It cannot clean 4o minutes without asking for me to empty its dust bin.
Sharkey navigates great and cleans reasonably well for one pass. It is supposed to empty itself for up to 60 days. However, it cannot empty itself of one day’s vacuum detritus. Then it asks for its dustbin to be emptied. What good is a self emptying vacuum if it can’t self empty? It is useless. I have had it for two months. I thought maybe it needed to work every day for a while so there wouldn’t be so much in the bin. Still the same useless inability to self-empty. I have probably emptied it 50 times in two months. It will go back to the source.
Vivian terbeek –
Complicated
Too Complicated to set up . But my computer skills are not good.
Phil –
Powered by artificial stupidity
Can’t sense a dropoff and will tumble down stairs if allowed to. Can’t map multiple disconnected areas or multiple floors. Worst of all for me, if you move one small piece of furniture, that spot won’t get cleaned until you wipe your entire map and start over. Actual cleaning is OK, not great. Overall, using the clunky app can easily eat up as much time as vacuuming by hand, and it (all of it — the stupid chimes, the noisy base station, the vacuum itself) is too loud to run while trying to sleep.
Kaitlyn DeBruyne –
Did not last – not worth the money
We bought this vacuum to help with pet hair in addition to our normal vacuuming. It worked really well for the first 6 months and then we kept getting error messages for the brush roll being stuck and continued to get the message despite cleaning out the brush roll every 2-3 days and even replacing the brush roll. We would have to completely factory reset the device to solve the problem which in turn deletes the map of our house and all of our schedules and no-go zones. Now we can’t fix it at all and Shark customer support doesn’t recognize our device. I would not recommend this product for anyone with pets as it did not last as long as we hoped it would, especially for the high price tag we paid.
Richard Spencer –
One of the Best purchase for our home to date
Great Vacuum, Cleans up over 90% of the dog hair and dirt my kids track into the house. have had no issue with it. the Matrix clean is amazing for getting your floors super clean. if you have allergies, this thing picks up a ton of dust. low maintance i very rarely have to empty out the trash container.
Jason A. Frey –
Suction power
I love this thing! I have a house keeper and maintain a clean house with two small indoor dogs. My down stairs is all hard floor. I could not believe how much debris this little robot picked up in between my house keepers cleanings (hidden dirt, lint, hair, etc). I took it upstairs today which is carpeted. It left nice vacuum trails and cleaned my carpet, bathroom tile floors, and shag carpet throw rug and bathroom floor mats. Both of my adult kids raved about the shark. I was skeptical but love it. The self emptying feature is really nice too.
A. Wilkes –
Not as good as my old Roomba
I’ve been using this vacuum for the last 6 months hoping everyday that it would miraculously get as good at cleaning as my old Roomba. But no… The old Roomba was a tank and could navigate any terrain. But the shark hits the thresholds and limps away. Roomba was starving all the time and would pick up all the crumbs along the kitchen baseboard but the shark has no appetite and the crumbs just accumulate until I sweep. The best thing about the shark is that it tranfers it’s dust bin to the base. And it never seems to get full because it doesn’t pick up as much. So I just forget about it until I notice the crumbs, check the app, and find another notification that something got stuck in the bin door and it hasn’t vacuumed for the last 5 days or so. That’s the other thing I miss about my old Roomba , no app (no settings, so nagging notifications) just plug it in, set the schedule and let it go. And it always went. And it always picked up everything…until the day it didn’t. Nothing compares to your first love I guess.
Squeaky –
Won’t clean individual rooms
I purchased this unit in July. I followed all instructions, let the vacuum map daily for 3 weeks, set up rooms as directed, but when I asked it to clean a room (the kitchen) as opposed to the whole place, it cleaned the whole place. Tried different rooms – same result. Contacted support, tried everything they asked. Time ran out to return the vacuum. Nothing worked. Support told me to delete the map, allow the vacuum to remap for at least 8 days, then relabel rooms. I gave it 14 days of mapping the whole place again, and set up rooms again. Still won’t map one room. Support had PROMISED me a call back, they never called back. Now it’s November, well past the return window. This vacuum doesn’t have great suction. It won’t clean just one room. My old EcoVac would clean just one room, and could be scheduled to clean different rooms at different times. This vacuum cannot do any of that. I hate it – I really do. But Support ran through my return window, so I’m stuck with it. DON’T BUY THIS – SUPPORT WILL MAKE SURE YOU CANNOT RETURN IT IF THERE IS A PROBLEM!
SLB –
Piece of crap
keep getting front bumper stuck error, followed faq on issue. No resolve. unit only runs 2 days a week, not every day. Contacted Shark customer service and got nothing. plan on bring my irobot rooms in service
BRENDA –
Squeaky, doesn’t empty dog hair
Tried this now only the second time. The wheels are so squeaky as it moves around, didn’t/couldn’t empty into the dust retainer-was clogged up with one clump of dog hair. Really didn’t pick up much. I’m disappointed. Will try and return
JoeB –
Vacuums the house like a teenager
I’ve had this thing 4 months. Instructions are Cliff Notes on operations. I haven’t had it vacuum every room. Once the battery hits 50% it goes for a recharge. Will east battery just crisscrossing the house. There is a support tab in the app but this model is not listed. A model with a close MN says something about setting for battery level but I don’t see that. In the “besides that Mrs. Lincoln how was the show “ category the vacuum does a decent job in the areas of the house it goes. The room where the base is I’ll gets the best vacuum. Sometimes it does the other rooms. Hit and miss if the living room and kitchen both get done. 4 bedroom 2 bath 2000 square feet under air.
Jerry Panderry –
cheaply built
this thing sucks
Shauna –
Connection
Had my vacuum for not even 6 months it lost connection contacted Amazon they were as worthless as always then contacted shark they were worthless as well. They had no idea what’s wrong with it. So have this expensive vacuum than won’t contact to wifi.
Cat Squires –
Stopped working after 6 months
Stopped working after 5 months and I babied it. It really was such a nice little vacuum until then. I’ve done all the resets and tried to find support online – I’ve taken it apart and put it back together again, but it’s blinking error codes at me. It looks like I’m out the few hundred dollars. If you want a machine to make your life easier, this product ended up costing me so so much time and energy as I’ve tried to fix it, but it’s just very not intuitive, and I’m really sad and disappointed about it.
Laura N. Kellar –
Absolutely not!!!
I bought this product in March 2023. I had an Eufy before that worked pretty good, but didn’t have the self emptying bin. I bought this one based on the positive reviews. I have no idea how in the world these reviews are accurate. It had to be replaced in April because it would consistently stop in the middle of the floor. It has never been that good at cleaning. Always some debris was left behind. I don’t expect it to be 100% perfect, but for double the cost of my other one you would think it would be at least pretty good. Fast forward to November of 2023, I keep getting an error code that there was debris on the bottom (error code 2 I believe). I clean the machine at least once a week and I didn’t see anything. I then called their customer service. I had to do a video call so they could watch the machine. After that, the representative advises that it is a problem with the brush. She said that it costs $21.99 plus shipping. I about lost it. 7 months after I bought the machine the roller breaks and they want me to pay for it. It has a “limited” 1 year warranty. Make sure you focus on the limited. She said the warranty covers the machine and not the parts. After advising that I would be going on social media to share this story, they suddenly agreed to send it to me free of charge. BTW, my wife also has a shark hair dryer and stopped using it because it will randomly not work. Never again will I buy a shark product and I advise strongly that you don’t either.
J. Lane –
Gifted
I purchased one for myself and loved it so much I purchased one for my daughter in law for Christmas.
Jan E Alford –
poor quality, doesn’t last.
This machine did not last more than a year and a half. It broke down and no longer works. My son took it to a vacuum repair center and was told that it would cost more to repair than it was worth. For a $600.00 vacuum it should have lasted several years. Very disappointing!
L. Mettler –
You won’t regret it.
Saves us 112hrs a year! That’s roughly 20 min a day. The orange is worth the squeeze.
Amazon Customer –
Item arrived filthy and full of dirt.
I am returning this item. It is more than packaging damage as you can see. Item was dirty and has been used and filters were full of dirt.
Kimberly –
Pet hair
This is my 2nd shark in my opinion this model is not good for pet hair, it gets clogged and doesn’t empty regularly. So you have to stop it and clean it out yourself. I do not like this model and I feel like I wasted my money!
The Wonderland –
Had doubt
Very happy with this purchase, does the hard floors right and as good as the ones that cost twice as much. It well map, not mop. It does not mop. Know that it does great for what it does.
Sam –
Stopped working
Worked for less than a year. Says there is something wrong with the wheel and to contact customer service.
Kamille V Misewicz –
Broke in a Couple of Months
This is so upsetting. You spend nearly $400 for a robot vacuum that breaks in 4 Months. They need to extend the return window for things like this. It really sucks that I am stuck with a $400 useless piece of junk that now I have to pay to have recycled. Amazon should extend return windows for things like this.
Jenapaints –
Works great
Uploaded on my phone and it mapped my house. I can tell it to clean which rooms I want cleaned from my phone. Love that. Cleans pretty good. Had to turn off the recharge and continue vacuuming, but kept the empty and continue vacuuming feature. Scheduled it to vacuum at a certain time three days a week. I don’t have to lift a finger. It does all the work and does a decent job.
donald godwin –
Not as advertised
Poor mapping
Jack –
Shark Attack
We have an iRobot before, but it doesn’t compare to the Shark. This vacuum is awesome. We have two Spaniels and the wife has extremely curly red hair. This vacuum does its job and then some.
S Silver –
Refuses to clean the room I send it to
I have used this for at least a year. In that time it has worked perfectly maybe only a handful of times. It rarely goes to the room I specify. I don’t know why I paid extra for a mapping robot vacuum when it doesn’t use the map. The room it’s docked in is pretty much the only room that gets cleaned consistently The self emptying feature works great but that’s about it. The actual vacuuming is fine but not great
faviananguiano –
Poor Product
Do not waste you time buying this product, mine stopped working after replacing it with brand new brush, filters, and a deep cleaning. It would turn on and come off the base about a foot then turn off by its self. I reached out to Shark customer service and they informed me that the “POD,” needs to be replaced which in terms meant that the vacuum had an internal issue and they were out of those components. Not worth my time and money to deal with this issue.
Reyna –
It stopped working after 10 months
So we bought last year in nov 22. been using almost every day since. we clean it regularly, etc. recently since maybe sept every time we tried to start it kept saying it was getting an error number 4 which means something is stuck on the roller brush. we took the roller out and there was nothing. sometimes take brush out and putting it back in worked until it stopped. we called shark and they said it was out of warranty and the brush replacement would b more than 60. we are currently waiting for the brush replacement for more than two weeks. i wouldn’t really recommend this to anyone. the older version is better
Bobby Pullum –
THE WORST EVERRRRRR!
I kept hesitating to return this machine and now have missed my window. It creates even more work for me. I have to clean up after it. I have area rugs, not thick ones at all and when it hit the lip and goes over, it dumps what it has been picking up and I vacuum everything all over. Does not pick up hair and small debris worth crap. I want my Roomba back. And this was not a cheap acquisition. I hope Amazon really reads these reviews.. I could not be more dissatisfied!!!!!
Alejandro Squicimari –
Very disappointed
This Shark works somewhat well, but I have 2 issues that really bother me: 1. Sometimes it cleans the same area over and over and over again. 2. When selecting a particular room or rooms to clean, it gives an error 3 or 4 times until it actually starts cleaning. I wanted to update the firmware to see if tyat would help and there is no way to do it. I contacted “support” and unfortunately Shark doesn’t provide technical support, so they send you to a third party company that charges $55, WHAT??? So please keep this in mind before spending $500 on this.
Bill –
Excellent Robot Vac
I replaced my i7 Roomba with this unit. I’ve had two issues with it: 1. I had a rough time connecting to the app until I researched online and found out you need to turn on your phone location. 2. The little rotating crevice brush broke off about 5 months in. However, I called Shark support and they replaced the entire robot AND docking station after a 10 minute phone call. Otherwise, this model has been amazing. We have a few cats, so there’s plenty of hair to pick up. While our Roomba left clumps of hair on the floor, the Shark picks it all up quite well. We run it once a day and only have to empty the docking station once every 1-2 months. All of our other vacuums (hand-held & standard push vac) are Sharks and we’re glad we chose Shark for the robot vac.
C. Knight –
Simply Amazing Technology
Birthday present for myself and I am in love. This device is smarter than I am and definitely more thorough! You deserve one of these too.
Scott Johnson –
App not perfect but hoping upgrades improve it.
Cleans well. The programming seems glitchy as it will miss a spot and then come back a room later and do it. Sometimes dances in circles when it should just turn around for another pass across the room. Obstacles are a challenge for this robot. I suggest picking up everything you can before a cleaning run. This includes chairs and rugs. Things just go smoother. The app won’t allow diagonals when setting up rooms. The borders don’t seem very exact, on rooms or no-go zones. You’ll need to fiddle with it. If you’re not happy with the exploratory run during setup, don’t be afraid to do it again. It does do a pretty good job cleaning. I’m happy with it but could be a bit happier with some details ironed out.
Tim J. –
Was great while it lasted.
When it first arrived, it mapped our home and cleaned it perfectly for months. It was the greatest thing ever. You cannot buy the shark brand rollers and brushes as they are never in stock so you are forced to go with the 3rd party parts which are low quality. Then after about 6 months it started getting lost and couldn’t find its way home. I tried resetting it and remapping my home but it maps a small area then returns to home. I feel like it should last at least a year and that’s just not my experience as I will have it a year at the end of november. I had to replace one of the side brush motors as well already. I would recommend going with a different brand.
cr250 –
Best robovac we’ve owned
I was so impressed I got two of these for my house. Cleans very well on carpet and solid floors with three dogs – one is very fluffy and sheds constantly. Even with an unimaginable amount of dog hair I only have to empty them once a week or so (if I remember) and it keeps on cleaning. My favorite thing about it is it never gets stuck in places or on things like all of my other robovacs. I think there has been less than 5 times where I’ve had to go and find it over several hundred runs which is incredible as compared to the much more expensive robots that I’ve had in the past. Very happy with these.
Kristen Braun –
Great with pets
Vacuum works great even with pets and make your carpet look nice