Product Features and Description
- Powerful Suction: The Shark vacuum boasts formidable suction capabilities, adept at removing dirt from every type of flooring and tackling even the most stubborn home messes. Integration with the SharkClean App and compatibility with voice control through Amazon Alexa or Google Assistant add convenience to its operation.
- Matrix Clean Technology: Employing Matrix Clean, this robotic vacuum executes a meticulous grid pattern clean, ensuring multiple passes over soiled areas for comprehensive deep cleaning across the entire home.
- Self-Emptying Design: The robotic vacuum features a self-emptying base capable of holding up to 60 days’ worth of dirt and debris, eliminating the need for regular manual emptying or the purchase of additional disposal bags typical of other automatic emptying robots.
- Self-Cleaning Brushroll: A self-cleaning brushroll is designed to extract debris from carpets and engage smoothly with hardwood floors, effectively capturing hair and dirt while also being engineered to prevent hair wrap issues.
- Precision Home Mapping: Equipped with 360° LiDAR technology, the vacuum precisely maps out your home, ensuring thorough cleaning while adeptly avoiding obstacles, regardless of lighting conditions, and adjusting to daily changes within the space.
- Pet-Friendly Features: This robot vacuum is ideal for pet owners, combining potent suction, a self-cleaning brushroll, and an efficient self-empty system to effortlessly collect pet hair and other debris.
- Hands-Free Operation: The robot offers the convenience of hands-free control, allowing users to schedule cleanings, start cleaning sessions on demand, or trigger operations via voice commands using smart home devices.
The Shark AI Ultra Self-Emptying Robot Vacuum is a state-of-the-art cleaning device that ensures a thorough and efficient home cleaning experience. With its robust suction power, this robot vacuum is engineered to tackle dirt and debris with ease. Its advanced Matrix Clean Navigation technology is designed to provide a comprehensive cleaning pattern, ensuring that every corner of your home is attended to without any spots being overlooked.
This high-tech vacuum also boasts Precision Home Mapping, which allows for accurate cleaning routes and improved object avoidance, protecting your furniture and valuables from accidental bumps. The convenience is further amplified by its self-emptying capability, featuring a bagless base that can hold up to 60 days’ worth of dirt and debris. This means minimal maintenance and more time for you to enjoy your impeccably clean living space.
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Carpet & Hard Floors:
- : Item Weight 15.25 Pounds
- Battery Cell Composition Lithium Ion:
Shark AI Ultra: Unveiling Top-Tier Features and Performance Grades
| Feature | Description | Grade |
|---|---|---|
| Smart Mapping | The Shark AI Ultra utilizes advanced algorithms to create a detailed map of the home, enabling efficient cleaning paths and customizable cleaning areas. | Excellent |
| Self-Emptying | This feature allows the Shark AI Ultra to empty its dustbin into the XL self-empty base, reducing the frequency of manual intervention. | Good |
| Obstacle Avoidance | Equipped with sensors and intelligent navigation, the vacuum can detect and avoid obstacles, ensuring safety and thorough cleaning. | Good |
| LiDAR Navigation | LiDAR technology offers precise navigation and room mapping, which is critical for the Shark AI Ultra’s performance in navigating complex environments. | Excellent |
| Battery Life | With a battery life that supports up to 60 days of operation before needing to be recharged, it stands out from many competitors offering less. | Excellent |
| Filter Type | The cartridge filter system is designed to trap dust and allergens effectively, maintaining indoor air quality. | Good |
| Capacity | The Shark AI Ultra boasts a 0.27 Gallons capacity, which is sizable for robotic vacuums, meaning less frequent emptying of the self-empty base. | Good |
| Control Method | Voice control through compatible devices like Google Assistant and Amazon Alexa offers user convenience for operating the Shark AI Ultra. | Good |
What’s Good, Bad, and Ugly About the Robot Vacuum? An In-Depth Review
The Shark robot vacuum has garnered positive remarks from users who value its time-saving capabilities and its proficiency in cleaning both carpets and hard floors. As one user joyfully stated, “Saves us 112hrs a year! That’s roughly 20 min a day. The orange is worth the squeeze.” This sentiment is echoed by others who highlight the vacuum’s impressive mapping technology, which allows users to instruct the device to clean specific rooms via their phone. The convenience offered by the vacuum’s self-emptying feature is frequently praised, as it can handle pet hair effectively, with one user affirming, “This vacuum is awesome. We have two Spaniels and the wife has extremely curly red hair. This vacuum does its job and then some.”
In terms of reliability, there are reports of the Shark vacuum performing exceptionally for several months without any significant issues. Its scheduling functionality, when operating correctly, enables users to automate their cleaning routines, providing a seamless and hands-off experience. The machine’s performance is considered comparable to higher-priced alternatives, as one user acknowledges, “does the hard floors right and as good as the ones that cost twice as much.”
Despite its advantages, the Shark robot vacuum also faces considerable criticism. A recurring theme in the negative reviews is the vacuum’s longevity, with multiple users experiencing breakdowns within a year. One user expressed frustration, stating, “Only Lasted 8 Months,” while another added, “Broke in a Couple of Months.” Technical issues such as error messages regarding the IR disc and wheel malfunctions have been reported, leading to dissatisfaction with the device’s durability and quality assurance.
The accompanying app has been a source of discontent, with users citing a lack of basic functionality like matrix cleaning and random activation at odd hours despite scheduled times and “do not disturb” settings. Customer service responses have been found wanting, with suggestions like factory resets failing to resolve the issues permanently.
The product’s handling of pet hair has also been critiqued. One user found the model not suitable for pet hair, experiencing frequent clogging, and feeling that the money spent was wasted. Additionally, the machine’s inability to clean without supervision has led to increased user intervention, negating the purpose of an autonomous vacuum. The sentiment is summed up by a user’s comment, “Refuses to clean the room I send it to,” indicating problems with the vacuum’s smart features.
Connectivity and mapping issues plague some units, with the vacuum either cleaning the same area repeatedly or struggling to navigate around the home effectively. This has been compounded by the apparent lack of firmware updates or responsive technical support to address such glitches. As one user lamented, “It’s a brick because the app can’t connect,” highlighting the frustration felt when the device fails to meet expectations.
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Disappointed. Got this to replace my iRobot Roomba. My Roomba picked up all the dog hair feom my carpet. This Shark just goes over the top of it and leaves the hair. This may be fire for houses with no carpet, but it sure isn’t as good as the iRobot. Looks like this will be going back.
Available Product Variations
Shark RV1001AE IQ Robot Self-Empty XL, Robot Vacuum with IQ Navigation, Home Mapping, Self-Cleaning Brushroll, Wi-Fi Connected, Works with Alexa, Black
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Extended Dirt Collection Capacity: The Shark AI Ultra features a revolutionary bagless, self-emptying base that can contain up to 45 days’ worth of dust and debris. This innovative design eliminates the need for buying disposal bags, offering a hassle-free maintenance experience.
- Powerful Suction Performance: Engineered for efficiency, the Shark AI Ultra boasts robust suction capabilities. It is adept at handling a variety of debris types, including large particles, fine dust, and pet hair, ensuring thorough cleaning on both carpets and hard floors.
- Advanced Self-Cleaning Brushroll: The Shark AI Ultra is equipped with a self-cleaning brushroll that’s designed to dig deep into carpets and engage smoothly with hardwood floors. It excels at removing embedded debris and hair without the worry of hair wrap, maintaining optimal cleaning performance.
- Smart Control Convenience: With the SharkClean app, you can schedule cleaning sessions for your entire home or specific areas directly from your phone. The Shark AI Ultra also supports voice commands via Amazon Alexa or Google Assistant, making it easy to initiate cleanings or target specific rooms on demand.
- Intelligent Home Mapping: The Shark AI Ultra comes with total home mapping and room selection features, allowing it to map your home for efficient navigation. You can easily direct the robot to clean particular rooms according to your immediate needs.
- Systematic Cleaning Path: The Shark AI Ultra ensures thorough coverage with its row-by-row cleaning approach. It methodically cleans each area before moving to the next, providing a systematic and complete cleaning experience across your entire home.
- Convenient Recharge and Resume: When the Shark AI Ultra needs to recharge, it smartly returns to its dock. After recharging, it can resume cleaning from where it left off, ensuring no spot is missed and your home is consistently clean.
Variation’s Description
Embrace the cutting-edge convenience of the Shark IQ Self-Emptying Robot Vacuum, a marvel in home cleaning technology that blends the ease of a self-emptying base with advanced IQ Navigation for comprehensive, efficient cleaning. Equipped with powerful Shark suction and a self-cleaning brushroll, this robot vacuum ensures your floors are meticulously cleaned with minimal effort on your part. Its intelligent design maps out your entire home, ensuring every nook and cranny is covered, leaving you with a spotless living space after every vacuuming session.
What truly sets the Shark IQ Robot Vacuum apart is its ability to autonomously dispose of collected dirt and debris after each cleaning cycle. The vacuum’s bagless base serves as a temporary landfill, capable of holding up to a month’s worth of grime, which means you can forget about the hassle of frequent emptying. This seamless integration of smart technology into your home cleaning routine is not only a testament to convenience but also to the innovative engineering of the Shark AI Ultra line. Enjoy the simplicity and efficiency that come with owning one of the most sophisticated cleaning tools in the market.
With the Shark IQ Robot, you are not just purchasing a vacuum; you’re investing in a lifestyle upgrade. The robust Shark AI Ultra technology within ensures that your cleaning needs are handled with the utmost precision and care, allowing you more time to focus on what truly matters in your life. Let this intelligent home assistant take the reins of your vacuuming tasks, and step into a world where home maintenance is no longer a chore, but a seamless, almost invisible part of your day-to-day life.
Insights & Inquiries: Getting to the Heart of Your Questions
Sure, here are eight frequently asked questions about the Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, along with comprehensive answers for each.1. How does the Matrix Clean Navigation feature work?
The Matrix Clean Navigation feature uses advanced sensors and algorithms to map out your home’s floor plan and identify obstacles. This technology ensures that the vacuum moves in an efficient pattern for a thorough clean and navigates around furniture and other objects without getting stuck.
2. Can the Shark AI Ultra handle cleaning both carpets and hard floors?
Yes, the Shark AI Ultra is designed to work effectively on both carpets and hard floors. It adjusts its suction power accordingly to ensure optimal cleaning on different types of surfaces, making it suitable for homes with mixed flooring.
3. What is the capacity of the self-empty base, and how often does it need to be emptied?
The self-empty base has a capacity of 0.27 gallons and can hold up to 60 days’ worth of dirt and debris. The frequency of emptying the base will depend on usage and the amount of dirt your vacuum picks up, but for most users, it won’t need to be emptied for up to two months.
4. How does the Shark AI Ultra deal with pet hair?
The Shark AI Ultra is designed specifically to handle pet hair with its powerful suction and brushroll. It effectively picks up pet hair from both carpets and hard floors, making it ideal for homes with pets.
5. Can I control the Shark AI Ultra using voice commands?
Yes, the Shark AI Ultra supports voice control through compatible devices like Google Assistant and Amazon Alexa. You can start, stop, or schedule cleanings with simple voice commands, adding convenience to your cleaning routine.
6. Is there a mobile app available for the Shark AI Ultra, and what can it do?
While the provided description does not mention a mobile app, many smart robot vacuums, including those from Shark, often have an accompanying app. These apps typically allow users to schedule cleanings, view cleaning history, set no-go zones, and monitor the vacuum’s status. Check the manufacturer’s website or product manual for details on the app’s availability and features.
7. How long is the warranty, and what does it cover?
The Shark AI Ultra comes with a 1-year limited warranty. This warranty generally covers defects in material and workmanship under normal household use. It’s essential to review the warranty details provided by Shark to understand what is covered and any exclusions or conditions that may apply.
8. How do I maintain the Shark AI Ultra and its self-empty base?
To maintain the Shark AI Ultra, you should regularly clean the filter, side brushes, and brushroll to ensure optimal performance. The self-empty base’s dust bin should be emptied every 60 days or when full, and the filter inside the base should also be maintained according to the manufacturer’s instructions. Always refer to the user manual for specific maintenance guidelines to keep your vacuum running smoothly.
Landon Edington –
Mapping functions are non-functional
This robot does not clean the rooms it is sent to clean, instead it wanders around cleaning where it decides to clean. It also completely ignores any no go zones that have been set in the app, rendering the mapping feature worthless and non-functional.
Arun NY –
Didn’t meet expectations
Used it for 4 days only and the robot started making a weird sound on Eco mode. The app is great, the mapping of my house was perfect, the robot cleaned 90% on Eco mode, hence returned it.
Deanna Stoner –
Buyer beware
I bought one for my daughter’s family Christmas 2023. Six months later she tells me it died. 🤬
Kurt A Summer –
A good idea, that isn’t ready to really save you time
I tried this product, and spent a lot more time trying to make it work, than it would have to vacuum my house myself. It would not properly empty into the central dustbin itself and constantly asked me for help in emptying the very small dustbin in the unit itself. The app on my phone also lost connection to the unit, after successfully being set up and communicating, and the app has no obvious way of reconnecting. Giving up and returning item, after calling Amazon and not receiving much help in trying to resolve these issues.
Cherie –
Is it supposed to be this LOUD?
The media could not be loaded. I have until July 30th to decide if I’m keeping or returning. 🤷🏼♀️ 1. Packaging was awesome. 2. Could not setup with my phone; called tech support. They tried, then said I need to call my provider and ask them to change our something… meanwhile, my husband tried on his phone (we both have androids) and he had zero issues; told me to hang up! 3. The mapping was cool to watch. Vacs well, considering we don’t have much debris. Only trying out our master bedroom, bath, and walk-in closet. 4. Haven’t tried my phone again, but may. 5. BUT… is it supposed to be this loud??!! 😱 My daughter has a very cheap, non-mapping robot and is a tenth of the noise! Ugh! 6. Rosie. I named her Rosie, like from The Jetsons, since my husband says my hybrid Sorento sounds like I’m from the Jetsons. Lol… that aside, does Rosie stay? Or does she get returned?
WODOS –
Not worth the money
This product kept going to a corner and get stuck and then die. I would also find it randomly dead in the middle of the room. Very noisy as well. Returned the product.
appleapple –
Overall it’s OK
This is a feedback after using one week. Overall, I would give 4.5 out of 5. It cleans 90%-95% of my first floor including carpet family room. Pros: I have two cats, so I did test the carpet family room with my regular vacuum after its cleaning work. It does pick up majority of cat hair, just a little missed. I am OK with that. The noise is OK when it’s cleaning floors. I have an old iRobot purchased years ago, and its noise is much louder compared to Shark. The mapping is pretty accurate. I am very impressed! It’s surprisingly intelligent. It states self-emptying base holds up to 60 days of dirt and debris, I didn’t think about to check dirt box on the 4th day after I used it. When I gave the order to clean the rooms, it told me I need to empty my dirt box first! So if you have any pet like I do (2 cats), you may need to be ready to empty that box less than one week! Cons: Inside the box, there are only two sheets. One is to show you how to set up, the other is related to the APP. It doesn’t have any handbook to introduce the product’s parts, which is what I am looking for. I don’t want to damage my new cleaning toy. I would feel more comfortable, i.e. empty the dirt box, trying to take the filters off with the direction of handbook. So far, I only did mapping for my first floor. I don’t know if I can add another mapping for my second floor.
Kedrick Y. –
I love it
Works great. Cleaned up everything on the floor, very thoroughly then docted and emptied its contents. Works as advertised.
Taw –
Shark Robot Vacuum Quit Working
Buyer beware mine only was used four times and then quit working! Do not buy!
M Hubbard –
Very happy
Very happy with this product. It works super well and is easy to program. It picks up a ton of stuff and does both carpet and tile floors very well. The app is easy to use.
Lois J McAdams –
Expensive worthless piece of equipment
Says 60 day capacity, not sure what house with pets it was vacuuming to determine that capacity. No where near that in a house with multiple pets. It clogs very easily and wouldn’t empty. Now I have a worthless decoration that has cost me a chunk of change. It won’t work, leaves dock and then just tells me it detected an error. All troubleshooting has failed, only for amazon to transfer me to completely wrong department after 20 minutes, to be hung up on. Still paying on this worthless piece of junk. Just avoid.
Jan G. –
Awesome little worker bee for a two-dog household (German Shepard and Aussie cattle dog)!!
We have two dogs – both shedders. I have run this Shark AI ULTRA Robot daily (full main floor of our home 1100SQ FT+) every day since we got it. The mapping was very good and this unit cleans and finds lots of fur every day on both plush carpet and hardwood floors. I am now very familiar with EVERY place to empty/clean on a daily basis. In addition to the dogs we were sanding our wooden deck and even with windows closed there was a LOT of redwood dust picked up in the house for the 5 days this went on (ie rinsing/drying the foam filter daily as well). The only down side of this is that it needs to recharge after doing about 75% of the floor – and that takes 3+ hours before it returns to finish up. We love the ability to schedule the whole house cycle once a day (still working out staring at midnight or various morning times) and the SPOT cleaning feature is great for where the dogs like to hang out on the front entry carpet. This is not a 100% replacement for vacuuming once a week with our Shark upright (max suction there) but keeps all the hair dust bunnies well under control on a daily basis!!! Best purchase in a long time! (Now if Shark could just create a model that could go up/down the carpeted stairs I’d be buying that ASAP!! 🙂 )
T. E. Hatley –
First Robo Vacuum
I was pleasantly surprised with the performance of this vacuum. The app is easy to use. The only negative is this beast doesn’t have legs to go upstairs. Very happy with my purchase.
Vito –
Nice Vacuum
This unit replaces an old shark I-robot which was about five years old. The battery went out on the old one, and I was debating whether to buy a new battery, or to get a new unit. I am so glad I got a new unit. This one is way more powerful in terms of suction power. It also navigates around objects much better and rarely gets stuck. Also it goes a long time on each run without recharging. Not having to empty the vacuum’s little dirt compartment every time, manually, is nice, too. I have not used the programmable features or the app. Not sure I trust the security of it.
Casual Ken –
Did not last a year.
Worked for about 9 months. Then on board computer died. No help for shark or Amazon. Too expensive to die like that. Maintenance was kept up with, which makes it even more frustrating.
Lindy Keers –
We love it!
At first the mapping didn’t look right, but it needs to map a few times to learn the space. Then my husband set up the rooms. We added a nightly schedule and it is keeping up with the Beagle hair! We don’t use the mop, not for LVP flooring.
Emily –
Need to manually clean dust bin after each use
I chose this vacuum because it has storage which I thought meant I wouldn’t have to manually empty it out after each use. Unfortunately the vacuum gets clogged after each use. It also struggles to pick up hair and gets overwhelmed by dust.
Emelia Gutierrez –
False advertisement
The media could not be loaded. I had never had troubles with Amazon until now. I bought this robot vacuum with the false advertisement stating that it mobs and vacuum . Which I found out I didn’t mop when I called the help desk for shark. Amazon made it look like this vacuum was on offer clearly stated that the retail prize was around 500 And it was 50% off. Shark has great customer service And great products. However, Amazon really disappointed me I will be returning this product and also canceling my Amazon prime
BARBIE Novinger –
Great product
Love how it works and cleans my whole house quickly and efficiently. Charges itself and gets the whole house done. Leaves stripes.
Brian –
READ ME:
This is my 3rd robot vac (all different brands) and is by far the WORST. I only upgraded from my roborock to get the self emptying feature. But this is not the one you want. I’ve had it for about 8 months and NOT ONCE….and I really mean not even one time has it found its way back to the hub. I’ve moved the hub 3 different times. I really don’t think it would find its way back if I put it in the middle of the living room. It just quits in some random spot. It ignores no go zones, and surprisingly gets stuck, but will also get stuck in the middle of a room. Yesterday it was against the wall and I got an error message that says that it is “near a cliff” or something ridiculous. Someone else said something about its inability to follow a map of a room. I concur. It is just all over the place randomly from one room to another. I might have been spoiled with my Roborock that can map a room and go in straight lines and looks amazing when it is done. This thing does not clean thoroughly and and is certainly not worth purchasing. I did buy the Amazon insurance and am going to try to return it and get something better.
Drphotomoto –
Shark Robot Cleaner is a Winner!
We named her GiGi and she is a champion cleaner. Even on what appears to be a very clean floor she always gathers a handful of lint as well as a lot of granular material. She is fascinating to watch and I am quite impressed with the technology. She does get trapped at times and requires rescue but I think we will learn to anticipate how to arrange the doors and furniture so this doesn’t happen. I am considering getting a second one for the uptsairs.
Jenny H. –
Awesome!
Works so well. I love that I can control it with my phone.
Lori –
Love my shark
I had a rumba and parts were so expensive and it was loud. Always having issues. My shark so far has been extremely easy to use and so much more quiet. Does a better job as well. Have already ordered another for upstairs .
Ashley Condie –
Its ok
It’s ok to run daily but it does miss things. I still need to do vacuum with my stand up every couple weeks to get it really clean. I think I’d not but this is it wasnt on sale.
Deborah Hannah –
Shark AI Ultra Voice Control Robot Vacuum
This vacuum is amazing!!
Marisa R. –
Keeps my floors free of pet hair!
The media could not be loaded. I love this vacuum robot! Great value for the price, and it’s easy peasy to maintain/set-up. I’d say the only con would be ensuring that all cords are out of the way and anything else that could be sucked up. It will, Clean Latifa is a hungry girl! Oh and you can name this thing in the app! How cute is that, I kinda wanna put googly eyes on her. App is easy to download and use. Upon initial mapping of your home, move everything out of the way and open all doors to rooms that you want it to vacuum. I did delete the first map because I moved some furniture around and had her remap everything.
Amazon Customer –
Error 9
Loved it until I cleaned it. Now it has an error 9 code that won’t clear meaning it doesn’t clean.
E. A. Stafford –
Not a bad little vacuum
Overall I’m quite satisfied. I tend to like Shark brand vacuums so when my Roomba finally died after many years of awesome cleaning I thought I’d try this. Here are the main differences between the two: Shark runs quieter than my old Roomba. They both hit all the rooms without issues. Roomba mapping in the app is better for more precise control of the room dividers. This guy is missing the front spinning brushes my Roomba had which definitely leaves much to be desired in edge cleaning along my kitchen cabinets. Not having to buy vacuum bags is great. Shark cleans the room quicker with no obvious difference in the amount of pet hair and debris picked up. Roomba recharged faster but Shark seems to be able to clean more rooms on a single charge. Will I buy another Shark when this guy dies? Probably, but I’ll look for a model with edging brushes.
Orange cat –
Surprised!
I bought this very reluctantly, as I always thought of them as a gimmick. Well, maybe at one point this was true. I can say with certainty that it’s not anymore. I have a husky and a Persian cat, and hair, hair, hair. I had to run this thing a lot for the first few days, and the amount of hair it picked up was shocking. It’s been a week, and while there’s still hair, I’m amazed at how much it’s gone down. We have wood floors and several rugs. We only have two that it kind of has issues with, but they are very skinny rugs, and a strong enough vacuum moves them. The first several times, it got stuck a lot, and the roller and brush got tangled. After going through the house and finding all the tiny things we didn’t know were under the couch or in other places, it hasn’t had those issues. It does have a bit of an issue going up a very small incline—it’s the lip from the hardwood to the tiled kitchen. It does make it over but just takes a few tries. I’ll update if my opinion changes.
sara Kelley –
Great with pet hair
Ran the vacuum twice so far and picks up all sorts of dirt and crumbs. Goes over the thresholds between rooms well. I have 3 cats and couldn’t keep up with the hair. So far so good works great! Has picked up a ton of cat hair. Hopefully after running daily it won’t be so bad. Defiantly happy with my purchase!
Missali81 –
Good While it Lasts
First off it’s pretty deceitful that they present reviews from many models on the same listing. I’m reviewing the Shark RV1001AE IQ Robot Self-Empty XL; AKA Carlos. Purchased in June of 2021…back when dinosaurs roamed the earth. Paid just shy of $350 for it (maybe on sale 50% IDRemember). When Carlos arrived I wanted to love him…and I did for about the first 1.5 years. Did he ever do a FANTASTIC job cleaning? No. But lets be real; it’s not made to replace a standard vacuum, just allow you to use it much less often and THAT Carlos did! I have long hair that sheds everywhere, we live on a farm, have 2 indoor short hair Dachshunds, and 2 teenage boys (after proofreading this apparently my husband is doesn’t contribute to the messy floor 😉 ). There are 3 main entry doors that criss cross the living space and no one takes off their shoes….or boots at the door. Plenty of DIRT gets on our floor, and I hate to vacuum so, for the first year Carlos was godsent. Never had connections problems, although it is near impossible to use verbal commands through Alexa with the Shark app, never ran that down. I just programed a whole house/common areas cleaning everyday. The mapping was pretty shoddy the first go round, better after a delete and remap. Not perfect but acceptable. There were quarks from the get go but they have become exponentially worse over time to the point of writing this; literally 9 days out of 10 Carlos has some issue and doesn’t clean the floor. When he does, he gets lost and confused like a drunkard just wonders around in little circles bumping into things and I have to pick him up and carry him home. Be aware that your floors have to be clean before Shark can “clean” them. That is to say you will need to remind them “the living room is not your laundry hamper” and pick up your kids socks, roll up their (insert electronic device name here) charging cords, barricade small Christmas Trees (Carlos HATES small Christmas Trees and will take them down with extreme prejudice!!!), Throw away any wayward dryer sheets that may have fallen on the floor and hide your shoes. One of Carlos’ favorite games is to chuff one shoe off and hide it from you real good. You have to do all this or Carlos will run over and tightly wrap up in his roller or wheels every sock, dryer sheet, cord, shoe lace or dog blanket in his territory. I digress. I think the main issue is that Shark lost focus of the main issue; which is to clean the floor so we don’t have to. Bells and whistles are nice; I bought it for some of the bells. But they’ve gotten preoccupied with making software that’s missed the mark so widely that it’s messing with the hardware. Carlos is much like a stray barn cat now. Mostly I don’t know where he is or what he’s doing, but he’s not bothering anything and sometimes he shows up and catches a mouse so we let him sleep in the corner. The difference is I paid $350 for Carlos and I expected him to do better and last longer. I no longer recommend the Shark Robot Vacs and would not buy again at this price point. Please enjoy this picture of Carlos after I removed him from the CLIFF!! (not even any stairs, ledges, or even tall thresholds in our house) and got him back home to charge. Please forgive the splotch on him, a kid thought it was ok to unplug a B&B works wall flower and LAY it on Carlos where it promptly leaked out. BTW whatever is in those wall flower scents will melt right into the plastic of a Shark! Carlos is currently problem solving how to escape from the trap of the magnetic strip and VERY LOW profile rug he is “caught” between? The 2 floors are 100% flush with each other. He’s been at it for 20 minutes now, stumbling around in that same 2 square foot area…and he’s getting on my nerves.
bob –
Works really well.
Is well built. Does a much better job than My other vaccum cleaner. Keeps going over and over the rugs. Very happy.
Greg –
Was great
1 year in and need new side brushes and bottom one shark doesn’t even have the main bottom one in stock been a month and the side brushes they sent don’t fit the AV2511AE extremely mad. It was amazing until now, these replacements make it run very loud and it doesn’t stay flat anymore shark support was a joke I guess Roborock here I come
michael johannes –
It does what it wants to do with no rhyme or reason and then runs itself out of juice and stops.
just runs out of juice after wandering around the house.
Omaha –
If it needs warranty, you’ll get a substandard replacement
“Larry” worked great for 6 months. Then one day randomly reported an obstruction. One of the side brushes was rotating slower than the other. After talking to tech support, they started a replacement of just the robot. After 2 weeks, we contacted then and they “determined” that they didn’t have this model anymore and that we would now get a complete replacement (base and robot.) The replacement is a newer model with only 1 side brush, that does not extend beyond the side of the robot. Additionally, it is horribly loud. After searching the interwebs, various “fixes” such as random bits of tape were tried and we gave up. The replacement – sucks. Except not in the preferred manner. Suction on this unit is less than the previous. It struggles to suck up tiny pieces of litter.
NanC –
Not mapping… Shark demanded $49.99 firmware update to make it work
I purchased this item from Amazon today and was so excited to receive it on the same day! Following the instructions, I set up everything according to the instructions. Unfortunately, the robot and the app could not achieve mapping of my home after several attempts. I was directed to the Shark representative for a resolution, who said I would have to pay $49.99 for a firmware update in order to make the vacuum work properly. I notified Amazon, who ignored my concern, and said to return the product if I didn’t want to pay the money. So I did, but was sadly astounded that Amazon sold a faulty product and expected me to pay additional money to fix it.
Sushant Gosavi –
Missing parts
It was delivered today. But the box was missing the side brushes and filter. Worst part is.. there is no way to communicate and get it. Ironically its rather easier to return the product. Thinking to do so.
Robin Flowers –
Love it!!!
I’ve had it a full week. Affectionately named her Lola!!! I usually vacuum daily with two cats and two dogs. So she’s got her work cut out for her. This makes my life a lot easier and we off to a good start. I am excited to see how she handles the next 60 days with the dust tower dump.
Al Waldvogel –
Great vacuum
It cleaned very good was impressed
Ana –
Worked well…. for a couple months
I loved this vaccum when we first got it last year but unfortunately it randomly stopped running. I tried all support videos to clean it and fix it but nothing works. I reset it and still not working, it says it’s ready to clean but just stands still and goes nowhere. Total waste of my money.
Lynn –
“Something went wrong. Try again later!”
If you don’t mind that incessant response as you continually try to set up the app on your phone, then this product is for YOU! If you were also persuaded to buy a shark against your better judgment, hold your ground! Do not give in! Pay attention to the negative reviews and don’t think it can’t happen to you. Even if you can find your no longer used laptop to set up an account other than on your phone, you’re wasting your time.
Janet N –
Leaves Stuff Behind: Does Not Clean Edges
The media could not be loaded. Jeepers… to say I am disappointed is an understatement. Shark service was great… but I know this is ultimately either a design issue, or the min-brushes which are supposed to sweep items into the roller are not to specification. Neither a good way to start. (LOVE their vacuums, however) As you can see from the photos, the cleaning rollers are smaller that the diameter of the unit. However the overlap is generally quite good. Having said that tho… it means it runs a lot longer and the battery does not last for a full house cleaning, or even the 2 hours it says it should. It is supposed to go recharge itself (I didn’t pay attention if it did or not) but when I ran it the 1st time today, it did not do the whole house; missing rooms it had mapped out just the night before.. It did find its way back to the charging station. The serious issue is that the mapping feature and/or laser-eye seems to stop the unit from hugging the molding. This, coupled with the brushes not extending to the widest sides of the unit (beyond the wheels) means that the edges of the carper do not get cleaned! Given this is designed/marketing for if you have a pet, we know this is a big deal. My much older, Roomba i-Robot does a great job of edges and corners. (refer photos) It, however, will just die someplace if it runs out of battery as it doesn’t know where the station is unless somewhere near it. The brushes on the Roomba are longer, stiffer, and have a support ‘tube’ keeping them engaged much better. AND there are 3. Shark has only 1, and after the mapping and 1/2 cleaning the one already took a set. The Roomba brushes have a yellow base. You can see they extend well beyond the wheels. The Shark’s have a black base. Unless the brushes are beyond the unit’s edge, it cannot clean the below the molding. The Shark leaves at least a 1/2 – 3/4 inch gap that is not cleaned. The Roomba is pretty much ‘snug’. Both the Roomba and Shark run in a single direction, yet the Roomba brushes still stick out straight have LOTS of cleaning trips. OH WOW. While writing this the Shark was recharged and seems to be completing the rest of the cleaning tho it is more than 2 1/2 hours later and not necessarily a convenient time. Shark is sending me new brushes in case the length of the brushes are shorter than the spec calls for. If not, it will have to go back as it is not at all able to do what it is supposed to. Relative to the Roomba (which is around 4 years old) the Shark IS quieter and it’s very nice to have it empty itself, versus every time I ran/run the Roomba. BUT.. the Shark left bits of lint or paper on two different rugs. They were not stuck-in and should have been picked up. (refer the photo of the rust and black geometric rug) Hence it does not clean nearly as well as the Roomba even with a well-used rubber-brush and regular brush. Meaning the Roomba has two; not the single one as in the Shark. The mapping was less than spectacular. The 1st time it got into some sort of a do-loop and kept mapping a corner of the living room behind a chair. It needed to be recharged and I had to delete the map and start over. As this is an hour job (not the 30 – 45 they say unless you live in an 800 sq ft bungalow) So it was an inconvenience tho not a show stopper. I always pick up small stuff (pails under my office desk, foot rests, rugs with long fringe). I don’t pick up 4-legged chairs or office chairs. The Roomba seems to just figure its way around them after circling the legs 360 degrees. The Shark seems to bounce off them and not always come back. These chairs were taken off the floor during the ‘map’. And in any event, even if they had been left in place, they would not be in the exact same place each time. So the programming should be able to handle it. (Just went to check on the Shark….. it IS in fact noodling thru the rooms it did not do prior.. So its okay. I just wish the battery were lasting longer.) For while today I ran both. brands It was pretty funny when off-video they ran into each other. I feel a bit sorry for the Roomba. Older, a bit dustier, noisier and fighting for its vacuum-cleaning life. (lol). But it does a better job, truth be told. I’ll give the Shark a 2nd chance when the brushes arrive. If it solves the ‘edge cleaning’ and middle-room cleaning, I’ll keep it. But speaking of brushes, I hate that it takes a special tool to get them on/off… something I didn’t realize when I threw the tool that came with it. I have a bi-zillion Allen Wrenches and Phillips Screwdrivers, even of the same size. But it seems to be a Star-wrench(?). So I can’t put the Roomba brushes on (and which look like would fit!). Hopefully the new brushes will come with the tool. Okay. So my thoughts? It needs to work better once the brushes go in, else it will have to go back as is does NOT clean well, and especially not pet hair since, as those of us with pets know, the fur congregates in the corners and up against the walls.
Kelly Parker –
It completely stopped working
It runs for a second, then errors. This happened after the warranty was up. They offered me a discount on a new one but I won’t get another shark.
Caroline –
Wonderful
It is a great machine. First time I try the robot vacuum and impressed with shark. I did a lot of research and it paid out… one of my problems I was concerned it would not climb the carpet.. but it did … highly recommended
Lacey Buckler –
Broken on arrival
Shark had broken piece taped to the top of the waste bin. Someone knew it was broken and sent it out anyway. I would have given a 0 if was an option. I havebother shark products that work great. I have room as that work great. Was interested I. The bag less function. But will just order Roomba to replace.
Chloe and Jacob –
I love my little robot vacuum!
He cleans the floor wonderfully and surprised me today by disappearing briefly and turned out he was in my son’s room vacuuming after vacuuming the entire kitchen and living room, and he made the carpet look so GOOD! We named him Steve McClean, and I’m so proud of him!!
patti –
Connected to base to fully charge only 1 time
It only docked and charged fully 1 time. Subsequent uses, never docked and charged adequately. It would die before finishing part of 1 room. Directions are useless, no troubleshooting help. I prefer to read good directions, not watch videos. The videos I did watch didn’t help resolve the issue. I can’t address the other features, since the cleaner wouldn’t charge enough to determine those qualities. My understanding was it was supposed to self empty into the base or not need to be emptied for 60 days– no info about this in manual, and no evidence that it was going to work.
Will –
Beware
Would be 5 stars but the “no-go” zone is sketchy at best. Went where it was not supposed to go and sucked up dog turds and smeared them all over floor and carpet. Cleaning the unit was an hour long process and 3 weeks later finally seems to be working as normal again. Do not trust it to stay in the boundaries.
Daphne –
WOW
Hands down I had owned 3 of the other robots and killed them all over time. My son bought me a new one for my birthday on amazon it would not hold the charge and kept hitting my walls. So I returned it and got this one. Hands down I will never go back to the other brand again. This one does the layout of your floor plan never hits anything and does the job the first time. Quite as well. Well worth the price.
Regina Nester –
disappointing self-emptying function
I got this vacuum because it advertised anti-hair wrap, self-emptying bin, and pet hair remover. However, I constantly have to detangle dog hair from the roll and remove dog hair clogs that never make it into the debris bin. Previously, I used an IRobot with a self-emptying feature as well as anti-hair wrap and I was pleased with the functionality of both features. In the future, I will return to IRobot because it works better.