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Shark ION AV751 Wi-Fi Robot Vacuum, 120min, Carpet-Friendly, Black

Wi-Fi-Enabled Shark ION AV751: 120-Minute Carpets Clean, Alexa-Compatible, Sleek Black

(163 customer reviews)

$169.99$218.49

Rating: 4.2 out of 5 stars
Opinions & Reviews: 17522
Product Videos: 6
SKU: B08634VWVF/com Category:

Product Features and Description

  • Advanced Tri-Brush System: The Shark ION Robot vacuum features a dynamic cleaning system with three types of brushes—side brushes, channel brushes, and a multi-surface brushroll. This comprehensive approach ensures it can tackle dirt and debris on a variety of surfaces.
  • Smart Home Navigation: With advanced sensors, the Shark ION Robot detects stairs and ledges, navigates around obstacles like furniture, and avoids getting trapped, ensuring a smooth and intelligent cleaning experience throughout your home.
  • App-Controlled Cleaning: Through the SharkClean app, you can conveniently start, stop, and schedule your robot vacuum to clean at any time, providing a seamless and customizable cleaning routine right from your smartphone.
  • Hands-Free Operation: The Shark ION Robot is compatible with voice-controlled assistants like Alexa and Google Assistant, offering you the ability to command your vacuum with just your voice for a convenient, connected home experience.
  • Extended Battery Life: Enjoy a lengthy 120-minute runtime with the Shark ION Robot, capable of cleaning your entire home, from floor to carpet, on a single charge.
  • Rigorously Tested Reliability: Shark ensures the durability and high performance of their ION Robot by subjecting it to thousands of hours of real-life use, guaranteeing a dependable and effective clean.
  • Package Contents: Each Shark ION Robot vacuum comes with one charging dock, two side brushes, and one filter, so you have everything you need to get started right out of the box.
Integrated home navigation sensors on Shark ION Robot to prevent furniture and wall damage

The Shark ION Robot boasts an innovative Tri-Brush System, which integrates side brushes, channel brushes, and a versatile brushroll. This dynamic combination ensures an impeccable clean on a variety of surfaces, adeptly reaching into nooks, corners, and along edges to capture any lingering debris.

Thanks to its advanced technology, you can effortlessly initiate a cleaning session from virtually any location using the SharkClean app or through voice commands with smart home devices like Alexa or Google Assistant. The Shark ION Robot is engineered for convenience, offering a seamless, hands-free cleaning experience that adapts to your busy lifestyle.

Control the Shark ION Robot Vacuum remotely using the SharkClean mobile application
  • Brand: Shark
  • Model Name: Works with Alexa, Multi-Surface Cleaning
  • Color: Black
  • Product Dimensions: 12.6″L x 12.4″W x 3.54″H
  • Included Components: Filter, Dusting brush, Battery, Charging dock
  • Filter Type: Disk
  • Battery Life: 120 minutes
  • Voltage: 110 Volts
  • Power Source: Battery Powered
  • Are Batteries Included: Yes
  • Control Method: Voice
  • Compatible Devices: Amazon Echo, Google Home
  • Form Factor: Robotic
  • Item Weight: 8.08 pounds
  • Manufacturer: SharkNinja
  • ASIN: B08634VWVF
  • Item model number: AV751
  • Batteries: 1 Lithium Ion batteries required. (included)
  • Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
  • Specific instructions for use: carpet
  • Assembly required: No
  • Number of pieces: 5
  • Warranty Description: 1 year limited warranty.
  • Batteries required: Yes
Voice-activated Shark ION Robot Vacuum compatible with Alexa and Google Assistant

The Good, the Bad, and the Product: An In-Depth Review

The product in question, presumably a robotic vacuum cleaner, seems to have certain qualities that a number of users have found to be beneficial. Customers like Maggie and Ken who gave the product a five-star rating have praised it for making life significantly easier, especially for pet owners dealing with dog hair. The vacuum’s ability to operate autonomously and return to its charging dock without human intervention has been highlighted as a convenient feature, providing a hands-free cleaning experience. Another user, Stef, commended the vacuum for its excellent battery life and the ability to be controlled via a smartphone app, adding to the convenience factor. The user who compared the product to an iLife model mentioned that this vacuum is a substantial improvement, picking up more debris and offering a longer battery life.

However, a substantial number of users have experienced several issues with the product, which is reflected in the overall negative sentiment found in the reviews. One of the primary concerns, as pointed out by users like Marshall P. and Sal K., is the lack of an efficient cleaning pattern. The vacuum is reported to move around with “no methodology at all”, bouncing around and often missing spots. This randomness in its cleaning path leads to unsatisfactory coverage and can result in frustration for users expecting a systematic cleaning approach.

Another significant issue mentioned by users, such as Allison M. and Sierra Froman, is the inability to connect to Wi-Fi or the associated app. This is particularly problematic as the app is advertised to offer features like mapping and scheduling, which are important for a modern robotic vacuum. Customers have found themselves unable to utilize these functions due to connectivity problems, with one user, Nancy, deeming the product a “waste of time and money” due to its poor charge holding capacity.

The vacuum’s physical interaction with the environment has also been criticized. It’s reported to hit obstacles with force, as stated by Del, and potentially leave marks on furniture. This is a concern for those who wish to maintain the condition of their home decor. Additionally, the device’s suction power, although deemed decent by some, has been labeled subpar by others like Erica, who received a model different from what was advertised and found it lacking in performance. Noise levels have also been a point of contention, with users like Guadalupe D. finding the vacuum loud enough to be disturbing when at home.

In terms of customer support, there seems to be a notable lack of responsive and helpful service, as highlighted by users attempting to troubleshoot their issues with no success. This adds to the overall disappointment with the product, with some customers expressing regret over their purchase and a desire for a refund.

In conclusion, while the robotic vacuum cleaner does offer the convenience of automated cleaning and has been found to be beneficial by some users, a considerable number of reviewers have encountered significant issues. These range from ineffective cleaning patterns and poor connectivity to inadequate customer support. Prospective buyers should weigh these considerations carefully before making a purchase decision.

What do the stars speak of?

Opinions about this product were divided in such a proportion among the buyers.

Five Stars: 61%
Four Stars: 17%
Three Stars: 9%
Two Stars: 4%
One Star: 9%
The most helpful positive feedback Reviewed in the United States on November 10, 2023 by Maggie, and is titled “Great product”
We have three dogs and this makes my life so much easier.
Customer Rating: 5
Variation purchased: B08C6XGP4F
People find the following negative one quite helpful. Reviewed in the United States on November 12, 2023 by Sal K, titled “Less than stellar”
Vacuums well. Instantly picked up loads of cat hair. It cannot find the dock…..ever. in between use had to add the robot and resync it each time. I’m running out of silly names to call it. It is supposed to be easy. It does not operate well since It cannot ever dock and It never responds to app unless deleted and re-added. This was the inexpensive model get what you pay for.
Customer Rating: 2
Variation purchased: B08C6XGP4F
Extended cleaning sessions with Shark ION Robot's 120-minute battery life

Available Product Variations

Color: Gray
215 $
Today only price

Shark AV753 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, Grey

  • Brand: Shark
  • Model Name: Works with Alexa, Multi-Surface Cleaning
  • Special Feature: robot vacuum
  • Color: Gray
  • Product Dimensions: 12.6″L x 12.4″W x 3.54″H
  • Included Components: (1) Filter, (2) Side Brushes, (1) Charging dock, (1) Shark ION Robot
  • Filter Type: Non Washable Filter
  • Battery Life: 120 minutes
  • Capacity: 0.45 Quarts
  • Power Source: Battery Powered
  • Are Batteries Included: Yes
  • Control Method: Voice
  • Compatible Devices: Amazon Alexa & Google Assistant
  • Form Factor: Robotic
  • Item Weight: 6.6 pounds
  • Manufacturer: SharkNinja
  • ASIN: B08C6XGP4F
  • Item model number: AV753
  • Batteries: 1 Lithium Ion batteries required. (included)
  • Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
  • Specific instructions for use: carpet
  • Care instructions: Non Washable
  • Assembly required: Yes
  • Number of pieces: 5
  • Warranty Description: 1 year limited warranty.
  • Batteries required: Yes

Variation’s Features

  • Advanced Tri-Brush System: This system incorporates a trio of brushes—side brushes, channel brushes, and a multi-surface brushroll—to effectively clean both carpets and hard flooring surfaces.
  • Smart Navigation with Cliff Sensors: The Shark ION Robot is equipped with intelligent sensors that detect stairs and ledges, minimizing collisions with furniture and walls.
  • Remote Cleaning via App: With the SharkClean app, users can start, stop, and schedule cleaning sessions on their robot vacuum directly from their smartphone.
  • Hands-Free Voice Commands: Compatibility with Amazon Alexa and Google Assistant allows for voice-activated control within a connected home environment.
  • Extended Battery Life: Enjoy up to 120 minutes of runtime, providing comprehensive cleaning coverage for both floors and carpets throughout your home.
  • Thoroughly Tested Reliability: Shark conducts extensive testing, including thousands of hours of real-life scenarios, to ensure their robot vacuums deliver dependable and efficient performance.
  • Package Contents: The Shark ION Robot package includes the vacuum itself, a charging dock, two side brushes, and one filter.

Variation’s Description

The Shark ION Robot vacuum is expertly engineered with a Tri-Brush System that encompasses a trio of brush types. It integrates side brushes, a channel brush, and a versatile multi-surface brushroll. This robust combination ensures that it can effortlessly tackle various types of debris across both carpets and hard flooring surfaces. Its design is tailored to deliver a thorough cleaning experience that caters to the diverse needs of household surfaces.

Enhancing its functionality, the Shark ION Robot vacuum is compatible with the SharkClean app, which allows users to initiate the cleaning process from any location. Additionally, the vacuum supports voice control through popular smart home assistants such as Alexa and Google Assistant. This feature grants users the convenience of hands-free operation, enabling them to command their vacuum with simple voice commands. Whether you’re at home or on the go, the Shark ION Robot vacuum is designed to offer an efficient and user-friendly cleaning experience.

Get it for 215 $ Limited Sale

Color: White
202.04 $
Today only price

Shark AV752 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, White

  • Brand: Shark
  • Model Name: Works with Alexa, Multi-Surface Cleaning
  • Color: White
  • Product Dimensions: 12.6″L x 12.4″W x 3.54″H
  • Included Components: (1) Filter, (2) Side Brushes, (1) Charging dock, (1) Shark ION Robot
  • Battery Life: 120 minutes
  • Voltage: 100240 Volts
  • Power Source: Battery Powered
  • Are Batteries Included: Yes
  • Control Method: Voice
  • Compatible Devices: Amazon Echo, Google Home
  • Form Factor: Robotic
  • Item Weight: 6.6 pounds
  • Manufacturer: SharkNinja
  • ASIN: B08CC4TZPD
  • Item model number: AV752
  • Batteries: 1 Lithium Ion batteries required. (included)
  • Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
  • Specific instructions for use: carpet
  • Assembly required: Yes
  • Number of pieces: 5
  • Warranty Description: 1 year limited warranty.
  • Batteries required: Yes

Variation’s Features

  • Innovative Cleaning System: The Tri-Brush System unites side brushes, channel brushes, and a multi-surface brushroll for comprehensive debris removal on all surfaces. The product has a robotic form factor.
  • Advanced Navigation: The Shark ION Robot is equipped with intelligent cliff sensors to detect edges, preventing falls, and is designed to avoid collisions with furniture and walls.
  • Remote App Control: With the SharkClean app, users can conveniently start, stop, and schedule cleaning sessions for their robot vacuum directly from their smartphones.
  • Hands-Free Operation: The robot vacuum supports voice commands via Amazon Alexa or Google Assistant, allowing for effortless control within a connected home environment.
  • Extended Battery Life: The Shark ION Robot offers a lengthy runtime of up to 120 minutes, enabling it to clean entire homes from floor to carpet without interruption.
  • Rigorously Tested: Shark ensures the reliability and superior cleaning performance of their robots by subjecting them to thousands of hours of real-life testing.
  • Package Contents: Included with the Shark ION Robot are a charging dock, two side brushes, and one filter, providing all necessary components for immediate use.

Variation’s Description

The Shark ION Robot vacuum is engineered with an innovative Tri-Brush System that is a synergy of side brushes, channel brushes, and a versatile multi-surface brushroll. This design ensures the vacuum is well-equipped to tackle a variety of debris on both carpets and hard flooring with efficiency. The Shark ION Robot is not just about powerful cleaning; it’s also about convenience and smart control.

By leveraging the SharkClean app, users can effortlessly command their vacuum to start cleaning no matter their location. Furthermore, the integration of voice control capabilities with Alexa or Google Assistant adds another layer of user-friendly interaction. Simply using voice commands, homeowners can activate the vacuum, making the cleaning process as hands-free as possible. This smart vacuum embodies the blend of advanced technology and user-centric design, offering a seamless and effective cleaning experience.

Q&A Corner: Shedding Light on Your Questions

1. Can the Shark ION Robot Vacuum AV751 be used on all types of carpet, and how effective is it on high-pile carpets?

The Shark ION Robot Vacuum AV751 is designed for multi-surface cleaning, including carpets. It works well on low to medium-pile carpets due to its Tri-Brush System. However, its performance on high-pile carpets may not be as effective because thick carpet fibers can hinder the movement and suction of the vacuum. If you have high-pile carpets, it may be necessary to use a traditional vacuum for deep cleaning.

2. How does the Shark ION Robot Vacuum AV751 handle pet hair?

This vacuum is equipped with a multi-surface brushroll that is designed to pick up pet hair from floors and carpets. The side brushes and channel brushes help to capture hair along edges and in corners. While it does a good job with pet hair, regular maintenance of the brushroll and filter is recommended to ensure optimal performance.

3. Can I schedule cleanings with the Shark ION Robot Vacuum AV751?

Yes, you can schedule cleanings with the Shark ION Robot Vacuum AV751 using the SharkClean app. This allows you to set specific times for the vacuum to start cleaning, even when you’re not at home. The vacuum can also be started manually or via voice control with Alexa or Google Assistant.

4. How does the Shark ION Robot Vacuum AV751 navigate around furniture and obstacles?

The Shark ION Robot Vacuum AV751 uses sensors to navigate around furniture and obstacles in your home. It is designed to avoid collisions and drop-offs, such as stairs. However, in some instances, it may gently bump into objects as part of its navigation process. For best results, remove clutter from the floor before starting a cleaning session.

5. What maintenance is required for the Shark ION Robot Vacuum AV751?

To maintain the Shark ION Robot Vacuum AV751, you should regularly empty the dustbin, clean the filter, and remove any tangled hair or debris from the brushroll. The side brushes may also need to be replaced periodically. Following the manufacturer’s maintenance guidelines will help to keep the vacuum running smoothly.

6. Does the Shark ION Robot Vacuum AV751 work well on dark or black carpets?

Robot vacuums, including the Shark ION Robot Vacuum AV751, may sometimes struggle with dark or black carpets because the cliff sensors can mistake them for ledges or stairs, causing the vacuum to avoid those areas. However, many users have reported that this vacuum can clean dark carpets without issues. It’s recommended to test the vacuum on your specific carpet to determine performance.

7. What happens if the Shark ION Robot Vacuum AV751 runs out of battery during cleaning?

If the Shark ION Robot Vacuum AV751 runs out of battery during a cleaning session, it will automatically return to its charging dock to recharge. Once it has enough battery power, it can resume cleaning where it left off, ensuring your floors are thoroughly cleaned.

8. Can I control the Shark ION Robot Vacuum AV751 with my smartphone?

Yes, you can control the Shark ION Robot Vacuum AV751 with your smartphone using the SharkClean app. The app allows you to start and stop cleanings, set schedules, receive notifications, and monitor the status of your vacuum. Additionally, you can use voice commands through Alexa or Google Assistant for hands-free control.

Shark ION Robot Vacuum undergoing rigorous testing to ensure a reliable cleaning experienceShark ION Robot Vacuum package contents including the robot, charging dock, side brushes, and filterShark ION Robot Vacuum's multi-surface brushroll picking up debris from carpets and floors

Additional information

Color

Black, Gray, White

Brand

Shark

Model Name

Works with Alexa, Multi-Surface Cleaning

Product Dimensions

12.6"L x 12.4"W x 3.54"H

Included Components

Filter, Dusting brush, Battery, Charging dock

Filter Type

Disk

Battery Life

120 minutes

Voltage

110 Volts

Power Source

Battery Powered

Are Batteries Included

Yes

Control Method

Voice

Compatible Devices

Amazon Echo, Google Home

Form Factor

Robotic

Item Weight

8.08 pounds

Manufacturer

SharkNinja

ASIN

B08634VWVF

Item model number

AV751

Batteries

1 Lithium Ion batteries required. (included)

Best Sellers Rank

#23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums

Specific instructions for use

carpet

Assembly required

No

Number of pieces

5

Warranty Description

1 year limited warranty.

Batteries required

Yes

163 reviews for Shark ION AV751 Wi-Fi Robot Vacuum, 120min, Carpet-Friendly, Black

  1. Rajaneesh Kolluri

    Poor quality

    Poor quality product. Stay away from it.. I thought this is original shark but it is not..

    Variation: Color: Gray / Reviewed in the United States on December 8, 2023
  2. Nicole H.

    Love it

    I absolutely love this vacuum. Only issues I have is that is takes a long time to charge. But regardless I would buy it again.

    Variation: Color: Gray / Reviewed in the United States on December 8, 2023
  3. Joyce Burton

    Great floor sweeper!!

    Picks up real good! I bought a iRobot and I would never buy another!!! Leaves more dirt than it picks up’

    Variation: Color: Gray / Reviewed in the United States on December 7, 2023
  4. Lindsey Miller

    Already broke

    This Robo vac will not hold a charge after less than two months of use. Would not recommend.

    Variation: Color: Gray / Reviewed in the United States on December 6, 2023
  5. Roberta Corrin

    Cleans but suction could be better

    I bought this vacuum to sweep the lower level of my home which does not get much traffic. I have another brand of vacuum that I use on the main level of my home. In comparison, this vacuum suction power leaves a lot to be desired. It picks things up but also leaves things behind like lint from my socks.

    Variation: Color: Gray / Reviewed in the United States on December 5, 2023
  6. david l freemyer

    Not a Smart device

    This vac has no rhyme or reason for its cleaning plan, gets itself stuck, and has difficulty finding its docking station.

    Variation: Color: Gray / Reviewed in the United States on December 5, 2023
  7. Chris D.

    works great

    This robot vac works great. Really gets the dirt of the floor. It made a squeaking noise at first. Wd40 the front wheel solves the problem.

    Variation: Color: Gray / Reviewed in the United States on December 5, 2023
  8. gardenya

    Working great! For price

    The media could not be loaded. I want more controller some vacuum cleaner

    Variation: Color: Gray / Reviewed in the United States on December 3, 2023
  9. Aidyn

    Does the job, but….

    In our house we call him JJ. JJ does the job. He picks up dirt, dust, hair, food, you name it. HIS battery life after charging is great (2+ hours). It’s easy to clean his dirt bin, dust filter, brushes, etc. I had no issues connecting to wifi and the app. It says he has cliff sensors, BUT they don’t work. I have to continually “rescue” him from falling down from my sliding glass doors into the outside deck area. And when he bumps into things (furniture, etc.) it’s loud. BUT he does the job and the price was right so we kept him.

    Variation: Color: Gray / Reviewed in the United States on December 1, 2023
  10. Susan Wilkerson

    Doesn’t last long

    I’ve had this item since September, and it already stopped working quite expensive for an item to work only a few months with no customer help

    Variation: Color: Gray / Reviewed in the United States on November 30, 2023
  11. Dobbs20

    Be prepared for it to not work

    So this is advertised as wifi and app controled/enabled, as many other reviewers will tell you it does not work on wifi or the app. I dont know if theres just a defect with this particular model or not but when a feature set of your devise completely doesnt work i dont know why they’re still selling it. We returned it in a few days after trying all there support and basically they said oh well its just not working for you.

    Variation: Color: Gray / Reviewed in the United States on November 29, 2023
  12. Twin Mama

    Cleans cat litter off hardwood floor

    I bought this specifically for daily cleaning of scattered cat litter (from 4 cats) off of a hardwood floor and it does not disappoint. I bought this one due to the price at the time of purchase and not knowing if it would work for litter and figured I wouldn’t be out “that” much money if it doesn’t work that great, it certainly does exactly what I bought it for. My only regret is that now I wish I would have splurged and gotten one that does floor mapping instead of the bump and go method, however, this exceeds my expectations for how well it cleans the litter and cat hair tumbleweeds off the floor. Even with daily running it picks up a lot!

    Variation: Color: Gray / Reviewed in the United States on November 28, 2023
  13. Jackie

    Amazed!

    The media could not be loaded. Emptied it twice in just 1 hr! I am amazed! Went from tile to carpet with no problem. Never got stuck on anything. Doesn’t replace my large vacuum cleaner but definitely will help with maintenance during the week with a dog in the house.

    Variation: Color: Gray / Reviewed in the United States on November 27, 2023
  14. Jon K. Howes

    Not again.

    I have owned 2 other brands of robots since 2000. I have never had to spend so much time trying to get these things connected and keep them connected. You can’t run a schedule if they’re not connected. On this particular model… i purchased 2 of these at the same time. This one I got connected, but won’t hold the connection and the other Shark never could get it to connect. I am very disappointed in this brand and am going to try to return.

    Variation: Color: Gray / Reviewed in the United States on November 26, 2023
  15. alice kevork

    this product does not work.

    This product was a gift that was going to be opened on thanksgiving which passed the return window. However, I would greatly appreciate it if I can get a refund. This product is not as described and I am disappointed with this purchase. please refund and I will return this to you. Alice

    Variation: Color: Gray / Reviewed in the United States on November 26, 2023
  16. mpyers

    WiFi doesn’t work

    Won’t connect to WiFi. Im not a boomer I’m smart enough to trouble shoot. It tries but it will not connect to WiFi.

    Variation: Color: Gray / Reviewed in the United States on November 26, 2023
  17. Amazon Customer

    Will not connect

    I am very upset about the app. It will not connect to my WiFi. The best feature about the vacuum is being able to run it while gone. Considering returning for a vacuum that will actually connect.

    Variation: Color: Gray / Reviewed in the United States on November 25, 2023
  18. RobbSan

    0 Star

    The media could not be loaded. Error code to clean filters. Cleaned filters and checked for blockage but still NOT WORKING! Used it for only 16 months.

    Variation: Color: White / Reviewed in the United States on November 25, 2023
  19. LibAnne

    Functional

    I bought this as a Black Friday deal. It does the job but is noisy and bangs its way through each room. I have a dog that sheds like crazy so this definitely helps but I will probably be saving up to replace it with a better model in the near future

    Variation: Color: Gray / Reviewed in the United States on November 24, 2023
  20. Being Capricia

    Need to map

    Does not map out the house and make a uniform path of cleaning. Goes everywhere bouncing around, hitting walls and missing areas. Suction is good though and can control it from your phone

    Variation: Color: White / Reviewed in the United States on November 23, 2023
  21. Kerrissa

    DOES NOT WORK

    I got my shark yesterday, tried all night to turn it on. It would not turn on. I read the manual, I watched videos I even watched til toks and it just does not work. Where is the quality control guys?

    Variation: Color: Gray / Reviewed in the United States on November 22, 2023
  22. Robert Hershberger

    Complete joke

    This thing is a result of inferior engineering. Doesn’t do the greatest cleaning job and within a month, the one side roller stripped out and now it’s unable to do anything except go in circles

    Variation: Color: White / Reviewed in the United States on November 21, 2023
  23. Ashley Bruce

    Description is not accurate.

    I read an Amazon’s description that this shark ion robot would not bump into walls or furniture, but that is totally incorrect. It bumps into anything in its path. I called the company and asked what they would do about this because the description was incorrect and I got it because I didn’t want it bumping into my furniture and putting dents and dings in it, but unfortunately they did nothing. So beware.

    Variation: Color: Gray / Reviewed in the United States on November 21, 2023
  24. Surya T

    Worst

    Very bad quality! It doesn’t clean properly and it will just hit the wall and make minor damages too. Expected better performance but shark disappointed us a ton!

    Variation: Color: Gray / Reviewed in the United States on November 20, 2023
  25. Katee

    Worked great until it didn’t

    if you want a disposable $130 vacuum, go for it! It worked great for 12 months, then suddenly doesn’t work anymore.

    Variation: Color: White / Reviewed in the United States on November 20, 2023
  26. AMW

    Stopped working after 5 months

    Bought new in June – 5 months later it’s stopped working. It was on a 3 day a week schedule to run. It now runs into everything and goes in circles and has a hard time finding its dock. I recommend spending your money elsewhere! Very disappointed!

    Variation: Color: White / Reviewed in the United States on November 19, 2023
  27. Mixtape Kid

    Worked OK for a Few Months and Then Died

    I purchased this in July 2022. It worked until last spring, so it lasted for less than a year. When it did work, it worked ok – it’d get stuck a lot and it skipped over areas of my house even though I was trying to teach it where to go. Where it stands now? Broken in a box. Some of the charger lights will turn blue or green when I try to charge it but on the actual machine, there is no indication that any charge is getting through – the unit is completely dead. None of the lights will turn on directly on the machine. None of the buttons work. I plan on following up with the company that sold this/Shark but that takes time and I don’t have time to deal with this annoying issue of complaining, returning and then being given trouble re whether it’s covered under warranty. I hope | Shark or the Amazon seller will see this review and contact me. I’d love a new machine or a refund. I had it working for less than one year – probably 7 months at most.

    Variation: Color: White / Reviewed in the United States on November 19, 2023
  28. Angelyn

    Robot is great, App & wifi not so much

    Love this little robot but all of a sudden it just won’t let me control it through the app on my phone anymore. I’ve tried everything to no avail. It still works when I press the button on the robot but not having the ability to connect remotely sucks. Shark needs to get a fix for this. 👎🏼

    Variation: Color: White / Reviewed in the United States on November 19, 2023
  29. Deborah Warrek

    Love this

    Can’t believe how good this works. Runs very strong gets into all areas

    Variation: Color: Gray / Reviewed in the United States on November 17, 2023
  30. CC

    Not smart like it’s advertised!

    Machine goes in circles, does not clean the edges of the room.

    Variation: Color: Gray / Reviewed in the United States on November 15, 2023
  31. Marshall P.

    Poor coverage and useless app

    vacuum does not cover all areas. It bounces around With no methodology at all. The only thing that app is good for is to start cleaning. The other functions like return to dock or pause do nothing. Would not buy again.

    Variation: Color: Gray / Reviewed in the United States on November 13, 2023
  32. Nancy

    Don’t Waste Your Money

    I’ve owned several of these and this one is horrible. Brand new and won’t keep its charge. A waste of time and money because it cost nearly as much to return.

    Variation: Color: Gray / Reviewed in the United States on November 12, 2023
  33. Allison M.

    Not a bad vacuum but no wifi/app connection

    Not a bad little vacuum. We can’t get it to connect to WiFi or the app. We have tried troubleshooting and even contacting Shark for help with not much of a response. The robot will still work without the app and does a decent job but it’s not what we wanted.

    Variation: Color: Gray / Reviewed in the United States on November 12, 2023
  34. Sal K

    Less than stellar

    Vacuums well. Instantly picked up loads of cat hair. It cannot find the dock…..ever. in between use had to add the robot and resync it each time. I’m running out of silly names to call it. It is supposed to be easy. It does not operate well since It cannot ever dock and It never responds to app unless deleted and re-added. This was the inexpensive model get what you pay for.

    Variation: Color: Gray / Reviewed in the United States on November 12, 2023
  35. Gordon C.

    Not as good as Eufy

    The media could not be loaded. I bought it to replace my old Eufy which had lasted for 3 years and just finally gave up. I own a Shark handheld so i thought this would be a good replacement and it was $30 less than the Eufy S21. The vacuum itself has good suction, however the issue is it slams so hard into my white baseboards that I have to believe I will have a black rubber ring through my whole house soon. The Eufy was more gentle and in fact when it detected a baseboard would run seamlessly along it to claen. This Shark just bangs away head on hard into the samespace over and over. No remote, an App is needed, but often the vac will show as disconnected. Will probably give away to my daughter and go get a Eufy to replace.

    Variation: Color: Black / Reviewed in the United States on November 11, 2023
  36. Del

    No worth it

    First off it has no mercy it just hit what ever is the way full force I’m sure you’ll have marks on your furniture sooner or later. It never goes back to the dock. The suction is the only thing I find on it decent, however the the brush that sweep it under are very tiny. I don’t really think its worth it I’d love a refund

    Variation: Color: Gray / Reviewed in the United States on November 11, 2023
  37. Maggie

    Great product

    We have three dogs and this makes my life so much easier.

    Variation: Color: Gray / Reviewed in the United States on November 10, 2023
  38. Lindsey

    Terrible product

    I regret purchasing this vacuum robot. It’s supposed to make my life easier, but it’s a constant headache. The app that’s supposed to control it is completely unreliable. The vacuum often misses spots and leaves my floors still dirty. The mapping and sensor capabilities of this device are quite disappointing. It struggles to navigate efficiently and often misses spots, leaving dirt and debris behind. Additionally, its poor dirt pickup performance makes it ineffective in maintaining a clean floor. I wouldn’t recommend this product for anyone looking for an efficient and reliable robot vacuum. Save your money and invest in a more reliable vacuum robot!

    Variation: Color: Gray / Reviewed in the United States on November 7, 2023
  39. Amazon Customer

    Very easy to set up on phone app

    I come home from work everyday to clean floors. Only bad thing is it gets stuck on something once in a while, but it has a finder using the app.

    Variation: Color: Gray / Reviewed in the United States on November 7, 2023
  40. Sierra Froman

    The app doesn’t work

    The shark itself does a good job but it will not connect to the app. I have tried every troubleshooting issue and it is not my WiFi. I tried to reach out to tech support and it is impossible to get any information from them. The app is a crucial reason I bought this to map it out and run it when I am not here. I am very disappointed.

    Variation: Color: White / Reviewed in the United States on November 7, 2023
  41. G. Middaugh

    Works great but could be better

    I like that it connected to Wi-Fi right away. I like that I can program it to run when I want. It’s easy to clean. Runs for about an hour and a half before returning to dock. Downside is there is no rhyme or reason to how it cleans. It just randomly runs around. First one I’ve ever owned so next one will be the kind that had an actual cleaning path

    Variation: Color: Gray / Reviewed in the United States on November 6, 2023
  42. Ken

    Vacuum cleaner woks by itself

    It’s a great way to clean without having to clean your self. It will return to the charge station on its own.Covers all of your space and all you have to do is empty it. Glad a bought this one.

    Variation: Color: Gray / Reviewed in the United States on November 6, 2023
  43. Dana

    Bumps into everything

    This shark bumps into it all. Very noisy. Do not recommend, especially for the price.

    Variation: Color: White / Reviewed in the United States on November 6, 2023
  44. Chris

    Always goes back to dock by herself

    I’ve had many that struggle to go back to their charging station when done. The shark finds her way back easily and is always charged when I need it

    Variation: Color: Gray / Reviewed in the United States on November 4, 2023
  45. Guadalupe D.

    Okay for the price

    Overall, I mean it gets the job done. I usually set it before I go to work in the mornings and then come home to a clean floor. That being said, it’s pretty loud. So using it while you are at home would drive you crazy. ALSO it will not connect to the app or anything. If you bought it because of the app return it. You basically have to just push the buttons manually whenever you want your house cleaned.

    Variation: Color: Gray / Reviewed in the United States on November 4, 2023
  46. Lauren Bartunek

    Decent vacuum, not even a little bit intuitive

    Works well as a vacuum. I have a cat and even running it on consecutive days I’m surprised by the amount of fur and dust it picks up. If you’re expecting it at ALL to be “smart” though, you’ll be disappointed. Runs randomly (no mapping) and even has trouble finding the dock when you command it to dock (in my 700 sq foot apartment). Repeatedly gets stuck on ledges and will just continue to run while stuck. But will also try to vacuum my feet and doesn’t stop or take a hint when I kick it away. Overall just okay for a cheap robotic vacuum. Glad I got it discounted on prime day.

    Variation: Color: Gray / Reviewed in the United States on November 4, 2023
  47. Erica

    Dont waste your time

    While the suction is great. I received a different model that what is shown. The wifi connection never worked. It only lasted a year and a few months. The warranty is only good for a year.

    Variation: Color: Black / Reviewed in the United States on November 3, 2023
  48. David 47

    Good Quality

    Works great on wood floors. Takes the bending out of cleaning under beds.

    Variation: Color: Black / Reviewed in the United States on November 3, 2023
  49. Pamela Cunningham

    Very random and app won’t connect

    I bought this to replace another brand that I had a few years ago. I missed my robot vac. LOL This one picks up well, goes over rugs and under most things but it’s super random where it goes. It will enter a room, bump into something and leave. Might go back. Might not. There doesn’t seem to be any obstacle sensors so it literally bumps into EVERYTHING, EVERY TIME. It eventually gets the floors swept (or mostly) but when it bumps into something it doesn’t find it’s way around the thing, it just turns in a completely random direction and goes until it numbs into something else. It may work better with the app but I’m fairly tech savvy and still (after a month of trying) can’t get it to connect. I thought it might be my older iPhone (XR) but recently upgraded to iPhone 15 Plus. Still won’t connect to wi-fi even after multiple times restarting the router, my phone and the vac and starting over. Even deleted the app several times and reinstalled. Nope. It finds the vac but just won’t connect to WiFi. So, overall it sweeps up pet hair and everyday dust well but is very directionally challenged. Seriously, one bump into a wall or table and it will leave the area in a random direction until it bumps into something else. About as quiet as any other and finds it dock well. Right now it’s sweeping the bathrooom AGAIN because it bumped into the hallway wall. Again. 🤦🏼♀️

    Variation: Color: Gray / Reviewed in the United States on November 3, 2023
  50. Gary Burton

    Works great

    Works great

    Variation: Color: Gray / Reviewed in the United States on November 3, 2023
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