Product Features and Description
- Advanced Tri-Brush System: The Shark ION Robot vacuum features a dynamic cleaning system with three types of brushes—side brushes, channel brushes, and a multi-surface brushroll. This comprehensive approach ensures it can tackle dirt and debris on a variety of surfaces.
- Smart Home Navigation: With advanced sensors, the Shark ION Robot detects stairs and ledges, navigates around obstacles like furniture, and avoids getting trapped, ensuring a smooth and intelligent cleaning experience throughout your home.
- App-Controlled Cleaning: Through the SharkClean app, you can conveniently start, stop, and schedule your robot vacuum to clean at any time, providing a seamless and customizable cleaning routine right from your smartphone.
- Hands-Free Operation: The Shark ION Robot is compatible with voice-controlled assistants like Alexa and Google Assistant, offering you the ability to command your vacuum with just your voice for a convenient, connected home experience.
- Extended Battery Life: Enjoy a lengthy 120-minute runtime with the Shark ION Robot, capable of cleaning your entire home, from floor to carpet, on a single charge.
- Rigorously Tested Reliability: Shark ensures the durability and high performance of their ION Robot by subjecting it to thousands of hours of real-life use, guaranteeing a dependable and effective clean.
- Package Contents: Each Shark ION Robot vacuum comes with one charging dock, two side brushes, and one filter, so you have everything you need to get started right out of the box.
The Shark ION Robot boasts an innovative Tri-Brush System, which integrates side brushes, channel brushes, and a versatile brushroll. This dynamic combination ensures an impeccable clean on a variety of surfaces, adeptly reaching into nooks, corners, and along edges to capture any lingering debris.
Thanks to its advanced technology, you can effortlessly initiate a cleaning session from virtually any location using the SharkClean app or through voice commands with smart home devices like Alexa or Google Assistant. The Shark ION Robot is engineered for convenience, offering a seamless, hands-free cleaning experience that adapts to your busy lifestyle.
- Brand: Shark
- Model Name: Works with Alexa, Multi-Surface Cleaning
- Color: Black
- Product Dimensions: 12.6″L x 12.4″W x 3.54″H
- Included Components: Filter, Dusting brush, Battery, Charging dock
- Filter Type: Disk
- Battery Life: 120 minutes
- Voltage: 110 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo, Google Home
- Form Factor: Robotic
- Item Weight: 8.08 pounds
- Manufacturer: SharkNinja
- ASIN: B08634VWVF
- Item model number: AV751
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
- Specific instructions for use: carpet
- Assembly required: No
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Experience a new level of home cleaning with the Shark ION Robot Vacuum AV751. Designed for carpets and connected via Wi-Fi, this vacuum boasts a 120-minute runtime and Alexa compatibility. Dive deeper into the world of smart cleaning and discover similar innovative vacuums in our comprehensive roundup article. Explore how these smart devices can transform your home maintenance routine.
The Good, the Bad, and the Product: An In-Depth Review
The product in question, presumably a robotic vacuum cleaner, seems to have certain qualities that a number of users have found to be beneficial. Customers like Maggie and Ken who gave the product a five-star rating have praised it for making life significantly easier, especially for pet owners dealing with dog hair. The vacuum’s ability to operate autonomously and return to its charging dock without human intervention has been highlighted as a convenient feature, providing a hands-free cleaning experience. Another user, Stef, commended the vacuum for its excellent battery life and the ability to be controlled via a smartphone app, adding to the convenience factor. The user who compared the product to an iLife model mentioned that this vacuum is a substantial improvement, picking up more debris and offering a longer battery life.
However, a substantial number of users have experienced several issues with the product, which is reflected in the overall negative sentiment found in the reviews. One of the primary concerns, as pointed out by users like Marshall P. and Sal K., is the lack of an efficient cleaning pattern. The vacuum is reported to move around with “no methodology at all”, bouncing around and often missing spots. This randomness in its cleaning path leads to unsatisfactory coverage and can result in frustration for users expecting a systematic cleaning approach.
Another significant issue mentioned by users, such as Allison M. and Sierra Froman, is the inability to connect to Wi-Fi or the associated app. This is particularly problematic as the app is advertised to offer features like mapping and scheduling, which are important for a modern robotic vacuum. Customers have found themselves unable to utilize these functions due to connectivity problems, with one user, Nancy, deeming the product a “waste of time and money” due to its poor charge holding capacity.
The vacuum’s physical interaction with the environment has also been criticized. It’s reported to hit obstacles with force, as stated by Del, and potentially leave marks on furniture. This is a concern for those who wish to maintain the condition of their home decor. Additionally, the device’s suction power, although deemed decent by some, has been labeled subpar by others like Erica, who received a model different from what was advertised and found it lacking in performance. Noise levels have also been a point of contention, with users like Guadalupe D. finding the vacuum loud enough to be disturbing when at home.
In terms of customer support, there seems to be a notable lack of responsive and helpful service, as highlighted by users attempting to troubleshoot their issues with no success. This adds to the overall disappointment with the product, with some customers expressing regret over their purchase and a desire for a refund.
In conclusion, while the robotic vacuum cleaner does offer the convenience of automated cleaning and has been found to be beneficial by some users, a considerable number of reviewers have encountered significant issues. These range from ineffective cleaning patterns and poor connectivity to inadequate customer support. Prospective buyers should weigh these considerations carefully before making a purchase decision.
What do the stars speak of?
Opinions about this product were divided in such a proportion among the buyers.
We have three dogs and this makes my life so much easier.
Vacuums well. Instantly picked up loads of cat hair. It cannot find the dock…..ever. in between use had to add the robot and resync it each time. I’m running out of silly names to call it. It is supposed to be easy. It does not operate well since It cannot ever dock and It never responds to app unless deleted and re-added. This was the inexpensive model get what you pay for.
Available Product Variations
Shark AV753 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, Grey
- Brand: Shark
- Model Name: Works with Alexa, Multi-Surface Cleaning
- Special Feature: robot vacuum
- Color: Gray
- Product Dimensions: 12.6″L x 12.4″W x 3.54″H
- Included Components: (1) Filter, (2) Side Brushes, (1) Charging dock, (1) Shark ION Robot
- Filter Type: Non Washable Filter
- Battery Life: 120 minutes
- Capacity: 0.45 Quarts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Alexa & Google Assistant
- Form Factor: Robotic
- Item Weight: 6.6 pounds
- Manufacturer: SharkNinja
- ASIN: B08C6XGP4F
- Item model number: AV753
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
- Specific instructions for use: carpet
- Care instructions: Non Washable
- Assembly required: Yes
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Advanced Tri-Brush System: This system incorporates a trio of brushes—side brushes, channel brushes, and a multi-surface brushroll—to effectively clean both carpets and hard flooring surfaces.
- Smart Navigation with Cliff Sensors: The Shark ION Robot is equipped with intelligent sensors that detect stairs and ledges, minimizing collisions with furniture and walls.
- Remote Cleaning via App: With the SharkClean app, users can start, stop, and schedule cleaning sessions on their robot vacuum directly from their smartphone.
- Hands-Free Voice Commands: Compatibility with Amazon Alexa and Google Assistant allows for voice-activated control within a connected home environment.
- Extended Battery Life: Enjoy up to 120 minutes of runtime, providing comprehensive cleaning coverage for both floors and carpets throughout your home.
- Thoroughly Tested Reliability: Shark conducts extensive testing, including thousands of hours of real-life scenarios, to ensure their robot vacuums deliver dependable and efficient performance.
- Package Contents: The Shark ION Robot package includes the vacuum itself, a charging dock, two side brushes, and one filter.
Variation’s Description
The Shark ION Robot vacuum is expertly engineered with a Tri-Brush System that encompasses a trio of brush types. It integrates side brushes, a channel brush, and a versatile multi-surface brushroll. This robust combination ensures that it can effortlessly tackle various types of debris across both carpets and hard flooring surfaces. Its design is tailored to deliver a thorough cleaning experience that caters to the diverse needs of household surfaces.
Enhancing its functionality, the Shark ION Robot vacuum is compatible with the SharkClean app, which allows users to initiate the cleaning process from any location. Additionally, the vacuum supports voice control through popular smart home assistants such as Alexa and Google Assistant. This feature grants users the convenience of hands-free operation, enabling them to command their vacuum with simple voice commands. Whether you’re at home or on the go, the Shark ION Robot vacuum is designed to offer an efficient and user-friendly cleaning experience.
Shark AV752 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, White
- Brand: Shark
- Model Name: Works with Alexa, Multi-Surface Cleaning
- Color: White
- Product Dimensions: 12.6″L x 12.4″W x 3.54″H
- Included Components: (1) Filter, (2) Side Brushes, (1) Charging dock, (1) Shark ION Robot
- Battery Life: 120 minutes
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo, Google Home
- Form Factor: Robotic
- Item Weight: 6.6 pounds
- Manufacturer: SharkNinja
- ASIN: B08CC4TZPD
- Item model number: AV752
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #23,487 in Home & Kitchen (See Top 100 in Home & Kitchen) #37 in Robotic Vacuums
- Specific instructions for use: carpet
- Assembly required: Yes
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Innovative Cleaning System: The Tri-Brush System unites side brushes, channel brushes, and a multi-surface brushroll for comprehensive debris removal on all surfaces. The product has a robotic form factor.
- Advanced Navigation: The Shark ION Robot is equipped with intelligent cliff sensors to detect edges, preventing falls, and is designed to avoid collisions with furniture and walls.
- Remote App Control: With the SharkClean app, users can conveniently start, stop, and schedule cleaning sessions for their robot vacuum directly from their smartphones.
- Hands-Free Operation: The robot vacuum supports voice commands via Amazon Alexa or Google Assistant, allowing for effortless control within a connected home environment.
- Extended Battery Life: The Shark ION Robot offers a lengthy runtime of up to 120 minutes, enabling it to clean entire homes from floor to carpet without interruption.
- Rigorously Tested: Shark ensures the reliability and superior cleaning performance of their robots by subjecting them to thousands of hours of real-life testing.
- Package Contents: Included with the Shark ION Robot are a charging dock, two side brushes, and one filter, providing all necessary components for immediate use.
Variation’s Description
The Shark ION Robot vacuum is engineered with an innovative Tri-Brush System that is a synergy of side brushes, channel brushes, and a versatile multi-surface brushroll. This design ensures the vacuum is well-equipped to tackle a variety of debris on both carpets and hard flooring with efficiency. The Shark ION Robot is not just about powerful cleaning; it’s also about convenience and smart control.
By leveraging the SharkClean app, users can effortlessly command their vacuum to start cleaning no matter their location. Furthermore, the integration of voice control capabilities with Alexa or Google Assistant adds another layer of user-friendly interaction. Simply using voice commands, homeowners can activate the vacuum, making the cleaning process as hands-free as possible. This smart vacuum embodies the blend of advanced technology and user-centric design, offering a seamless and effective cleaning experience.
Q&A Corner: Shedding Light on Your Questions
1. Can the Shark ION Robot Vacuum AV751 be used on all types of carpet, and how effective is it on high-pile carpets?The Shark ION Robot Vacuum AV751 is designed for multi-surface cleaning, including carpets. It works well on low to medium-pile carpets due to its Tri-Brush System. However, its performance on high-pile carpets may not be as effective because thick carpet fibers can hinder the movement and suction of the vacuum. If you have high-pile carpets, it may be necessary to use a traditional vacuum for deep cleaning.
2. How does the Shark ION Robot Vacuum AV751 handle pet hair?This vacuum is equipped with a multi-surface brushroll that is designed to pick up pet hair from floors and carpets. The side brushes and channel brushes help to capture hair along edges and in corners. While it does a good job with pet hair, regular maintenance of the brushroll and filter is recommended to ensure optimal performance.
3. Can I schedule cleanings with the Shark ION Robot Vacuum AV751?Yes, you can schedule cleanings with the Shark ION Robot Vacuum AV751 using the SharkClean app. This allows you to set specific times for the vacuum to start cleaning, even when you’re not at home. The vacuum can also be started manually or via voice control with Alexa or Google Assistant.
4. How does the Shark ION Robot Vacuum AV751 navigate around furniture and obstacles?The Shark ION Robot Vacuum AV751 uses sensors to navigate around furniture and obstacles in your home. It is designed to avoid collisions and drop-offs, such as stairs. However, in some instances, it may gently bump into objects as part of its navigation process. For best results, remove clutter from the floor before starting a cleaning session.
5. What maintenance is required for the Shark ION Robot Vacuum AV751?To maintain the Shark ION Robot Vacuum AV751, you should regularly empty the dustbin, clean the filter, and remove any tangled hair or debris from the brushroll. The side brushes may also need to be replaced periodically. Following the manufacturer’s maintenance guidelines will help to keep the vacuum running smoothly.
6. Does the Shark ION Robot Vacuum AV751 work well on dark or black carpets?Robot vacuums, including the Shark ION Robot Vacuum AV751, may sometimes struggle with dark or black carpets because the cliff sensors can mistake them for ledges or stairs, causing the vacuum to avoid those areas. However, many users have reported that this vacuum can clean dark carpets without issues. It’s recommended to test the vacuum on your specific carpet to determine performance.
7. What happens if the Shark ION Robot Vacuum AV751 runs out of battery during cleaning?If the Shark ION Robot Vacuum AV751 runs out of battery during a cleaning session, it will automatically return to its charging dock to recharge. Once it has enough battery power, it can resume cleaning where it left off, ensuring your floors are thoroughly cleaned.
8. Can I control the Shark ION Robot Vacuum AV751 with my smartphone?Yes, you can control the Shark ION Robot Vacuum AV751 with your smartphone using the SharkClean app. The app allows you to start and stop cleanings, set schedules, receive notifications, and monitor the status of your vacuum. Additionally, you can use voice commands through Alexa or Google Assistant for hands-free control.
sunny CT –
Used for a few months and it stopped working
Was given this as a Christmas gift. Worked fine and now the base isn’t on any more.
Amazon Customer –
Love it.
Not having to sweep or vacuum everyday is the best. So convenient
Kindle Customer –
Excellent product
My daughter has tried talking me into buying one for years! We got a German Shepherd puppy and I decided to get one. Best purchase I ever made. I run it every day and its always full when done. I run my regular vacuum once a week. We have 3 dogs and this makes a huge difference in my house. We previously had a German Shepherd and I knew I didn’t want to see puffs of hair everywhere with this one. Very easy to set up when I got it and very easy to push button to run it. My German Shepherd plays with it and turns it on from time to time. This product was a lifesaver for this Shepherd owner!
Amazon Customer –
Will not connect to wifi
Tried several times in various locations and performed all trouble shooting steps. Wifi will not connect. Too late to return. My bad. Avoid.
Connie –
Shark AV753 ION Robot Vacuum
Nice vacuum, fairly easy to setup. Fast shipping
Tanner R. –
It’s not gentle
This thing doesn’t just “bump” into things. The side sensors have to be depressed quite far for it to register when to stop and redirect. So it rams into anything in its path. Decent battery life. Wish the debris compartment was a little larger. Suction for smooth floors could be a stronger. Pushes small items around, small pebbles, rice, etc.
mamasanlzn –
Great for everyday sweeping
It caught stuff that I couldn’t get with bigger vacuum
Donna K. –
Robot vacuum
Bought for my parents house they use it but I still need to use larger vacuum when I go to thier house this vacuum does not get everything
Alissa Yates –
BEST INVENTION EVER
I’m not sure how my household made it before without a robot vacuum. We run this vacuum daily and it helps maintain clean floors between having two boys, a dog, and a husband.
JW –
Do not purchase!
Less than 6 months and it’s dead. It’s past the return date.
ANDREA L CARGILL –
Stopped working after 3 months
This is my 2nd Shark – first one lasted 5 years – this one lasted 4 months – will not turn on. I have done all troubleshooting recommended and bought a new battery. Will not buy a Shark product again.
Jennifer Wolfe –
Will not work with wifi
After receiving this item I tried pairing with ny wifi. After experiencing issues I read reviews with similar issues conn2cting to wifi. I changed settings on my wifi to use 2.4 ghz, still would not connect. I really wanted to like this as I love all my previous shark products. I tried using Samsung and Apple products to pair, neither would work and I tried for days. Never even attempted to run the sweeper and ended up returning it.
Linda M. –
quit after using 2 times and yes I cleaned it after each use. Had to order a new battery.
I liked how it looked and was very hopeful but it stopped after using 2 times. After following directions I could not connect to the phone app.
Van Duong –
stop working after 5 month !!!!
The media could not be loaded. I cleaned everything but it still doesn’t work
ellen rice –
Broken after two months
Stopped turning on. This is the second one that just died suddenly on me.
Awwex –
Great
We bought the refurbished one after our original one broke but it works just as good no need to spend more on the orginal one.i have 4 dogs and it does a great job picking up the majority of the hair and dirt but i do still have to do a sweep for that fine dirt particles
AW Cal –
Doesn’t work
Our unit will not connect to the internet, which pretty much means you can’t use it unless you bend over and hit the button every time you wish to do so. I’ve tried every conceivable troubleshooting tactic (restart everything, including router, switch WiFi to separate 2.4, reinstall the apps, use an iPad, use an iPhone, restart those, delete things, reinstall things, move unit right next to the router, etc). Hours invested – won’t buy another shark.
False advertisement –
I wish I could give less stars
Shark makes amazing products. Not sure what happened here but, this things doesn’t do much but clog up and doesn’t pickup much of anything.
Liza S L –
Did not last
Had this for a year and it already does not work.
Lexi Huddle –
Possible customer service scam
The vacuum cleaner itself works great but will not connect to WiFi. After trying their troubleshooting steps i contacted customer support. They had to remotely sign into my computer to check something with my WiFi, long story short they were wanting me to pay $400 to fix my network. Went on my network app and everything was fine. Hoping I didn’t just fall for a scam.
Jennifer Ruiz –
Dont Buy wont connect to Wifi Model Issue
Item did not come in original packaging but it states its new. Also wont connect to wifi. Tried 20 times but also its a model issue. This MODEL will not connect to wifi
Amazon Customer –
Shark’s vacuum cleaner
I like what the Shark does and supposed to do clean the floors. Does not go over the stairs with the sensor. Great product.
Jared sweeting –
Won’t connect to wifi
I’ve done troubleshooting and no matter what I’ve done it can’t connect to wifi.
BG –
THIS THING SUCKS, and not dirt !
We got a lemon ! This Vacuum never worked and SHARK DOES NOT STAND BY ITS PRODUCT !! They were suposed to send a replacement ! Never did, called and called… They wanted us to pay a shipping fee of $100.00 This company is the WORST !!!!
mark –
Great robot
I have 2 dogs and they tend to drag in dirt. I run my shark a few times a day and honestly it beats ALL the others hands down for the performance and the run time that can run for hours.
C F Hans –
My New Best Friend
It cleans the floor very well and returns to recharge with alacrity. I love it. The cats don’t even fear it, they just move to higher ground. It allows my daughter who has developed allergies to various things, especially cat dander, to enjoy the basement where the TV and cats are.
Lisa James –
Oh Rosie! This model is great and affordable.
I purchased this to help keep the carpets clean while we work full time. Definitely not disappointed in this purchase. Once (she) it learned…it does a great job. At first it had to learn my stairs were there, great, then it didn’t return to its dock when complete, and another time I found it under a bed in a spare room. I now close doors to prevent this. I did move the dock at Christmas time and it quickly learned where it was and that the furniture had been moved. The max function cleans great but is a little noisier than the lower power modes. I use low mode when it’s just light traffic and max for heavier traffic. I had heard that they like to tear the rotators up crossing over floor vents but these seem durable. I’ve check a few times after watching it go over a register and there is no damage. I do have to pick up the cords and whatnot but otherwise, definitely would buy again if this one stops working.
Tiffany A. –
Won’t connect
Love how great it cleans. Just can’t get it to connect. Not upset because it’s my first robot. So over all impressed!
Kindle Customer –
Poor service
This product will not connect to new wifi. I have been talking to 2 different people on website. It has been 2 weeks since I have called, poor customer service. No call back.
Katie –
Horrible Vacuum , Don’t waste your money
Bought this 6 months ago and now all it does is sit there and give an error code/beep every time it starts up. Tried replacing by brushes cleaning every part and sensor and works 10% of the time for a few minutes. I have bought off brand one that lasted years and cheaper and does a better job at picking up dirt and debris. My advice, buy something else.
Chase G. –
Love it!
I love this robot vacuum. You’d be amazed what your regular vacuum isn’t picking up! And it makes life so much easier to just always have clean floors.
Chefrolkeh –
Just ok.
Noisy. Gets stuck a lot. Too many interruptions and never completes the job while I am away. Gets stuck on normal items that other robots go right over. Should be a much easier process.
Jessica Graves –
Badly refurbished
Got the vacuum quickly. I didn’t know there would be no instructions but as make to down the app and start cleaning. Only one of the side brushes works and that fall off part of the time. The worst part is that it says there is something blocking the path and it stops. I had to babysit the vacuum the entire time. Regretting my purchase.
Rich –
Bought for my motorhome
This works great and doesn’t take up much space.
MARAH Rejane –
Not worth it
I purchased it last August, and it’s already giving me problems with side wheels.. the wheels are working fine, but the vacuum doesn’t run…. They will send me the parts to change it… but in less than a year it’s already breaking… plus, this vacuum is just dumb… it takes will go all around the house to find dock! Sometimes I have to put it on the dock myself!
2 Girls’ Mama –
Awesome vacuum!
This does an incredible job cleaning what I would suspect to be a clean floor, but it found so much dust. We cleaned it every day, but it died after about 18 months of use and started making awful noises. Worked fantastic before. Would like a slightly longer working time is my only complaint…
Christina –
Good for quick clean but has some quirks
Overall, I like this vacuum, but it has some quirks. The suction is pretty good (we use the robot vacuum in between deeper vacuum jobs with a regular vacuum), and seems to grab pet hair fairly well. However, it has difficulty transitioning between different types of surfaces — specifically between rugs and hardwood. It tackles these jobs fine, independently, but if it has to move from a hardwood surface to a rug, it occasionally gets itself under the rug, or bunches up the rug. There are also some cleaning sessions that take an abnormally long time to complete. Usually, it gets our living room and foyer in about 30-40 minutes. However, there are days it will run for over 90 minutes and we’ll have to manually send it home. Our previous robot vacuum was a Neato (we had it for years before it finally gave out), and we didn’t ever have those problems, so these quirks appear to be specific to this Shark vacuum.
Julia Liskey –
Likes to hide and take breaks, LAZY EMPLOYEE
I am a neat freak. I feel like I’m vacuuming everyday or at least every other. So i decided i was going to splurge and treat myself to a robotic house maid… ha what a joke. This maid was the laziest thing ever! It constantly got tired and went to sleep, would make its was under dressers and “forget how to get out” until i went and scolded it for not doing its job. I truly think it was easier for me to do a quick vacuum around the house because the robot maid just hit everything and would bounce back and forth on anything and everything and confuse itself. It constantly looked the opposite way when there was dirt/dust/furball on the floor and “pretend like it didn’t see it.” Just watching stressed me out. So all in all this robotic maid was fired real real quick.
alan didonna –
2nd hand
Sharkie is great … She works 3 hrs….
Tyler Etienne –
Amazing little vacuum!
I got this for my mother as a birthday present and she was WOWED when she opened it up! Works great and makes awesome funny noises. Cleans her house perfectly, and now she has a new robot friend to keep her company, so less driving for me! Win win!
AJ –
This Sucks, and not in the way it should.
The most glaring issue with the vacuum is its abysmal suction power. It struggles to pick up even the tiniest particles, leaving debris and dust on carpets and hard floors. It helps brush the dog hair out of my carpets, but that is about it. It feels like a glorified broom moving the dirt around my house rather than a high-tech cleaning appliance. One of the primary selling points of a robot vacuum is its ability to navigate seamlessly around obstacles. However, it has a mind of its own. It frequently gets stuck in corners, under furniture, or meanders aimlessly, requiring constant manual intervention. The front bumper will also stick if it runs into too many objects, causing it to error out. This defeats the purpose of having an automated cleaning solution. I wouldn’t recommend it to anyone I like.
Kevin LeValley –
Send back after a few weeks
Although I have read the mixed reviews on this robot vacuum, we decided to give it a chance due to the price point. Unfortunately, some of the negative reviews were correct. It stopped charging, and we decided to return it and try a different brand. That being said, we have been more than happy with our traditional shark vacuum that we use throughout the house. It’s been going strong for 5+ years.
sadnyss –
Stopped working properly in less than 6 months!
At first I Loved it! But shortly after buying it the sweeper arms aren’t working properly. It is constantly beeping and stopping randomly. I can’t use the app. It won’t connect. The model isn’t showing up on Sharks website. When I clicked the product support button through the AMAZON app it’s says that website doesn’t exist. I REALLY NEED IT TO WORK! I bought product insurance through AMAZON, but I can’t find it through my AMAZON account. I’m disappointed. Shark seemed like a good choice. I need it repaired or replaced.
Jeff S. –
It’s okay, but constantly gets stuck on edge of stairs
Also has an erratic, illogical sweeping pattern. I’ve had mine for about 4 months now. It’s just okay and not the best vacuum I’ve bought for the money. I’ve had about 6 robot vacuums over the years. This one is mediocre.
Courtney Thompson –
Great Product
This robot vacuum is a great value for the price. The vacuum cleans well with its tri-brush. The vacuum’s suction power is powerful and it picks up the dust and dirt in the house. It was easy to add, program and set up in the app. I love that it integrates with alexa so that I can give it a command remotely. The vacuum is not noisy and is a great little helper in the house. I highly recommend this product. I plan to buy one for the basement.
NUNYA –
Software needs an upgrade
Product keeps coming on by itself and has a hard time taking command to dock. May need a software update. Not certain.
Urban II –
Good product and reasonably priced
No complaints
froth45 –
Like new condition
Works as expected. I have 5 year old shark ion and works similarly. Paid $75 for like new unit from Amazon Warehouse.
Amazon Customer –
Does not work
Upon receiving the vacuum, it did not work and had to be returned.
J. –
Effective
Works well!