Product Features and Description
- Detachable Pod: The vacuum features LIFT-AWAY functionality, allowing the pod to be detached for convenient cleaning of stairs, furniture, and other above-floor areas.
- HEPA Filtration: ANTI-ALLERGEN COMPLETE SEAL TECHNOLOGY ensures that dust and allergens are captured and contained within the vacuum, utilizing a HEPA filter for superior air quality.
- Efficient and Portable: Designed to offer POWERFUL & LIGHTWEIGHT cleaning capabilities, this vacuum provides potent suction for carpets and is also ideal for bare floors, all in a design that is easy to carry and maneuver.
- Brushroll Control: The vacuum includes a BRUSHROLL SHUTOFF feature, enabling an immediate transition from deep carpet cleaning to more delicate bare floor cleaning.
- Agile Movement: SWIVEL STEERING technology enhances the vacuum’s maneuverability, allowing it to navigate smoothly around obstacles and in tight spaces.
Discover the professional cleaning performance of the purple Shark vacuum, a versatile and powerful upright model that stands out for its Lift-Away feature. With a simple button press, the Lift-Away technology allows you to detach the pod, transforming your vacuum into a portable cleaning device perfect for reaching those tricky areas. The Shark’s advanced design is engineered for convenience without sacrificing suction power, ensuring you can tackle messes anywhere in your home.
The dynamic Swivel Steering enhances control as you navigate around furniture, ensuring a thorough clean with every pass. This vacuum isn’t just about flexibility; it’s also about creating a healthier environment. Thanks to its anti-allergen complete seal and HEPA filter, the Shark vacuum captures and traps dust and potential allergens, releasing cleaner air back into your home. The Shark NV352 model, with its extra-large capacity and powered brushroll, offers an unparalleled cleaning experience, making it especially beneficial for pet owners. Whether you’re dealing with pet hair or everyday dirt, the Shark Lift-Away Pro ensures efficient cleaning across various surfaces.
Notably, the Shark vacuum is not only pro-grade in its performance but also comes with user-friendly features. The purple Shark LiftAway NV352 is propelled by a motor that drives its powerful suction, and its brushroll is designed to pick up debris of all sizes. With the Shark’s XL capacity and lift-away functionality, you get the convenience of an upright vacuum with the added bonus of portable cleaning power. Choose the Shark NV352 for a professional, deep clean throughout your home.
- Brand: Shark
- Special Feature: Lightweight,HEPA,Hypoallergenic,Portable,Wheels
- Filter Type: Foam
- Included Components: Upholstery tool, Crevice tool
- Is Cordless?: No
- Capacity: 1.1 Quarts
- Wattage: 1200 watts
- Form Factor: Upright
- Color: Lavender
- Product Dimensions: 15″L x 11.4″W x 45.5″H
- Noise Level: 80 dB
- Amperage: 3.6 Amps
- Manufacturer: SharkNinja
- Number of Items: 1
- Controller Type: Hand Control
- Control Method: Touch
- Style: Wide Upholstery Tool
- Cleaning Path Width: 11 Inches
- Portable: Yes
- Item Weight: 12.5 pounds
- Department: Floorcare
- ASIN: B004Q4DRJW
- Country of Origin: China
- Item model number: NV352
- Best Sellers Rank: #5,824 in Home & Kitchen (See Top 100 in Home & Kitchen) #18 in Upright Vacuum Cleaners
- Is Discontinued By Manufacturer: No
- Specific instructions for use: carpet, Stairs, Bare floor
- Fabric Type: Nullify
- Assembly required: Yes
- Number of pieces: 3
- Warranty Description: Sharkninja five-year (5) limited warranty.
- Batteries required: No
- Import: Made in USA or Imported
- Surface Recommendation Carpet , Hard Floors, Upholestry:
- : Item Weight 12.5 Pounds
- Voltage 100120 Volts:
Beyond the Packaging: Weighing the Positives and Negatives of the Product
Customers have praised the vacuum for its exceptional suction capabilities, which is one of the most important aspects of a vacuum cleaner. The device has been lauded for being able to handle pet hair with ease, as described by one user, “Gets all of the dog hair without a problem,” and another user who claims, “This thing really sucks!”—in the best way possible. The product is also commended for its multi-functionality and its performance on both hardwood and carpet.
The vacuum’s design has been recognized as user-friendly in terms of assembly, with customers noting that it’s “easy to assemble” and doesn’t require any tools. Moreover, it is appreciated for its light weight, which makes it easy to move around. This is especially useful for those with physical limitations, as one customer who had recently undergone surgery reported it was “light & easy to handle one-handed.” Additionally, its ability to stay upright and its long cord have been seen as positive features.
Some customers also highlighted the vacuum’s longevity and the company’s customer service. A testimonial from a user who had their vacuum for four years before it broke noted that the warranty covered the necessary replacement, stating, “Shark is sending me a brand new vacuum for free.” This suggests a commitment to customer satisfaction and product quality from the manufacturer.
However, not all feedback has been positive. A common complaint is that the vacuum is heavy to push, despite being light in weight, which could make it challenging for some users. Another user pointed out that it is “a little bulky/awkward to maneuver,” which can be inconvenient for those with limited storage space or who need to navigate tight spaces.
Another major disadvantage is the difficulty in using the vacuum under furniture. One customer expressed disappointment that it didn’t have the capability to vacuum under chairs and other furniture, unlike their previous model. Additionally, there have been reports of the vacuum being prone to breaking, with one user experiencing a failure after just three uses and another citing that the piece that holds the top on the main compartment broke off, rendering the vacuum useless.
The design has also been criticized for its complexity and inconvenience. Users have found it challenging to use due to “lots of parts,” and one even suggested that the designers “have never used a vacuum.” The hose has been noted to be short, which causes the base to tip over when extended, and the attachment hose not being stretchy enough has been another point of frustration.
Cleaning the dust bin has been noted as another issue, as pet hair tends to get trapped behind the cyclonic cylinder, requiring extra effort to clean out. Additionally, some customers were dissatisfied with the customer service and return process, with one mentioning the difficulty of repacking it in the original box for a return and another expressing disappointment with the lack of support from the retailer.
In conclusion, while the vacuum has been praised for its suction power, light weight, and ease of assembly, it also faces criticism for its maneuverability, durability, and design flaws. These mixed reviews suggest that potential buyers should weigh the pros and cons carefully and consider their specific needs and preferences before making a purchase.
What do the stars speak of?
Opinions about this product were divided in such a proportion among the buyers.
I’ve had this vacuum for 4 years, and it just broke. I figured it had a good run but decided to register it with the Shark website to see if there was a part that could extend its life before buying a new one. Turns out – the part that broke after all this time is covered by the 5 year limited warranty, and Shark is sending me a brand new vacuum for free. They are even covering shipping. I’m so happy I don’t have to buy a new one and that Shark stands behind their products!! (The part that broke off was not the roller brush itself, but the piece that secures the roller brush in place, so it was not considered a routine maintenance part.) This vacuum is light, easy to take off any piece and swap attachments. I love that it doesn’t have a typical belt like the old style vacuums had. I’ve accidentally vacuumed up a sock once and it’s so easy to remove hoses to get to a clog, then snap it right back in place. Sometimes I wish the attachment hose was a little longer or stretchier to reach those hard to reach areas, but that is my only complaint. Worth the money, and I got it on a Black Friday deal.
I was happy with my old Shark but the same model was no longer available. So, after many many weeks of research and reading many reviews, I purchased this one. My old vacuum allowed me to vacuum under chairs and other furniture, this one does not. But that is not the most important issue. It is heavy to push. Yes, I checked the weight before I bought it, and it was lighter than similar models. I wanted to return it, but according to instructions, I would have to repack it in the original box. I started to, but then realized that was more than I was capable of. So, it now sits in a corner.
Inquiries & Responses: Your Doubts Clarified
1. How effective is the Shark NV352 at trapping allergens?
The Shark NV352 Navigator Lift-Away Upright Vacuum is designed with anti-allergen technology and includes a completely sealed system with a HEPA filter. This HEPA filter captures 99.9% of dust and allergens, preventing them from being released back into the air. This makes it highly effective for individuals with allergies or those who are sensitive to dust and pet dander.
2. Can the Shark NV352 be used on both carpets and hard floors?
Yes, the Shark NV352 is versatile and can be used on both carpets and hard floors. It has specific settings for each surface type to ensure optimal cleaning. For carpets, the brush roll digs deep into the fibers to remove embedded dirt, while on hard floors, the brush roll can be turned off to avoid scattering debris.
3. Is the Shark NV352 Navigator Lift-Away vacuum heavy to carry around?
The Shark NV352 is designed to be lightweight and portable. It weighs just 12.5 pounds, which makes it relatively easy to carry around, especially when using the detachable Lift-Away pod for cleaning stairs or other hard-to-reach areas.
4. Does the Shark NV352 come with any attachments?
Yes, the Shark NV352 comes with several attachments including a wide upholstery tool for cleaning soft furnishings and a crevice tool for reaching into narrow spaces and corners. These tools enhance the vacuum’s versatility and cleaning efficiency.
5. How long is the power cord, and is the Shark NV352 cordless?
The Shark NV352 is not a cordless vacuum; it has a power cord that needs to be plugged into an electrical outlet. The length of the cord provides a good reach, allowing you to clean large areas without frequently changing outlets. However, the exact length of the power cord is not specified in the provided details.
6. What is the capacity of the dust cup, and is it easy to empty?
The dust cup of the Shark NV352 has a capacity of 1.1 quarts, which is sufficient for cleaning several rooms before needing to be emptied. The dust cup is designed for easy emptying with a simple button release to quickly and hygienically dispose of the collected dirt and debris.
7. What kind of maintenance does the Shark NV352 require?
The Shark NV352 requires regular maintenance to keep it operating at peak efficiency. This includes emptying the dust cup after each use, cleaning the filters (including the foam filter and the HEPA filter), and checking for clogs or debris wrapped around the brush roll. The filters should be rinsed and air-dried periodically according to the manufacturer’s instructions.
8. What warranty does the Shark NV352 come with?
The Shark NV352 comes with a SharkNinja five-year (5) limited warranty. This warranty covers any manufacturer defects or issues with workmanship, giving buyers confidence in their purchase. It’s important to refer to the warranty documentation for specific coverage details and the process for making a claim.
Tamara Prater –
Add to cart
Purchased to retire/replace the previous model (shark navigator) that worked like a boss for 8 years. Suction is comparable & impressive. This model has buckles to release the canister. Previous model was a one button release (loved that). The lower bracket to wind cord is located way too close to where the cord connects to the machine. The new purple model offers fancy obstacles I didn’t realize I’d have to jockey around but I will because the performance is exceptional. Just wish the manufacturer would’ve been more cognizant of design features that factor into overall ease of use.
Sandy Franzino –
Lightweight vacuum
Works well, worth the money
berky –
Works very well, especially for the price
This vacuum cleaner is so much easier to use than my old Hoover Wind Tunnel. It is lightweight and easy to maneuver. And the dirt and cat hair pick up is great! I didn’t read the entire directions before first use so I missed the part about holding the roller brush holding part down with my foot while tilting the upright handle back. But I once I caught on it worked beautifully!
Amazon Customer –
It’s good but..
I’m not giving it a 5 because the heavy top makes it fall over a lot. The suction is good so far I’m not sure if it will weaken over time but I don’t like how it fall over due to the small roller and big suction cup.
Donna Kent –
It works
Very nice but it is pretty heavy to move around, kind of like a big truck. It is 15.5 pounds.
Amazon Customer –
No way to remove the roller brush for cleaning.
I owned a Shark vacuum prior to purchasing this one and loved it. Unfortunately, the roller mechanism has failed and after a short time of running the indicator light flashes red. With that being said, I was forced to purchase a replacement. I should have followed my instincts and purchased a different model than this one. The BIG issue is, there is no way to get to the brush roller to clean it with ease. It is ridiculous how the instructions advise to clean. Also, on a rug a purchased 8×10, it does work at all. The rug is thin, but neither the bare floor setting works or the carpet setting works. This is not acceptable, but unless I want to purchase a replacement, I am stuck for now. In a nut shell, I would not purchase again or recommend it.
MICHELLE IVES –
CRAP!!!
It’s already broke. It’s so cheaply made. I had a great shark before. I thought this was the same. So dissapointing
David Aguilar –
Amazing! Great suction
Wow! After having a dison animal for years, and feeling like it didn’t do anything, this vacuum is AMAZING. The suction is so strong it was lifting the rug. This photo is from vacuuming ONE RUG. I even shampooed this rug last month. Crazy good vacuum
Anon –
No Suction, Can’t Pick Up Debris from Wood Floors
This is one of the worst vacuums I’ve ever had. It works ok on carpet but the suction power doesn’t exist on hardwood floors. By the time you’ve slowly run the vacuum over the same grains of dirt on the floor repeatedly enough for the vacuum to get some of it, you’ll just wish you had used a dustpan.
Melissa Nava –
Great suction cleaning but…
This vacuum has great suction cleaning, which was my main priority in purchasing, but it is heavier than I wanted. It’s not lightweight, which is probably why maneuverability is limited as well. Overall it will do the clean job, but the rolling/lugging around is a bit difficult.
Christine Jones –
Powerful in a manageable size
This is my second Shark vacuum, my first lasting almost 10 years. This vacuum is even better than the first. The vacuum is highly maneuverable, easy to clean, and light weight. The ability to separate the canister section to vacuum drapes, steps, walls, and ceiling fans is just the icing on the cake. I wouldn’t hesitate to purchase this Shark vacuum.
Kim –
Love My Shark
This is my second Shark. I like this vacuum better than my last Dyson!
Mel –
Wanted light weight for 2nd floor
Love love love it.lightweight,easy to use, long cord, GREAT suction
Lynn Syhre –
I hate it
Cord is not as long as my old vacuum. Bad design. The cord comes from the bottom so you have to hold it in your hand so as not to run over it. When i use the wand and try to pull it, it falls over and almost hits me. It does have good suction.
Patti –
Shark
This shark navigator looks small but it has great suction. Easy to handle,operate & empty
Mont R Jeffreys –
Truely only one good thing about this vaccum.
The vacuum cleaner has the best suction on any vacuum I have ever used. Falls over way to easy. Shortest hose ever, try reaching a low ceiling is ridiculous. Dust/dirt holder, did the engineers every vacuum before? You have to empty usually using your hands to get everything out. Too small of a space. Pet hair clogged the carpet rollers, have to use plyers to get out.
Rose –
Good quality vacuum
I found this vacuum to be easy to assemble and use. The suction is good. It’s easy to empty. What more could you want?
D. Anderson –
easy to use.
Lightweight and easy to maneuver, great suction.
Barbara Rice –
Great inexpensive vacuum
I couldn’t stand our old vacuum another minute after hauling it around the living room, trying to get all those dead Christmas tree needles. This one was recommended by Wirecutter and I took a chance. What a difference! The old vacuum weighed at least twice as much and was a real chore to maneuver, plus the hose was cracked and the local repair shop said they couldn’t get parts for it. This vacuum is super-light and easy to use. No more bags of dirt! This almost makes vacuuming pleasant.
kathie boelkes –
Love it
I like all of it.
Jordan Anderson –
Poor quality, breaks easily.
Multiple plastic connectors and joints broken after just a couple months. Avoid.
Eudinel Joshua –
Unable to clean brush
Ended up being useless. After only 4 months of owning, the brush roll is full of hair and cannot be cleaned
Dew –
Products
Quality products.
Kindle Customer –
This is great for picking up dog hair!
I was about to have to get rid of an area rug that I could not get the dog hair out of after trying a couple of different vacuums. The trouble started when I got a cheaper version of a robotic vacuum which seemed to grind dog hair into the rug instead of picking up dog hair. My old upright vacuum could not get all of the hair up after that. I tried another light weight vacuum, and that also could not remove dog hair. Finally, my last ditch effort prior to throwing out 8 x 10 rug was this vacuum. I got the vacuum today, and it worked extremely well in picking up all of the dog hair!
Mary Ann Castro –
Great suction
My old Shark died, got another one like it. The suction was so great that now I know my old one wasn’t doing too good anymore. There is a dial to help with the strength of the suction. I like how you can pull it apart and use as a handle for the stairs. Only thing is this one didn’t come with a long hose tube accessory, I kept the one I had with my old one.
Customer –
Not for use on a plush carpet
Loved this vacuum for use on my berber carpet. My new plush carpet – not so much. Vacuum will not move, brush does not rotate even after adjusting section.
Robert mendenhall –
Nice product
Light weight!
Sean’s mom –
It Doesn’t Last
Loved the shark initially. Convenient, small so it gets into tight areas, lightweight. Then the noise started. We checked every hose we could, turned it upside down and checked the spinning. My husband said he thinks the bearings? or similar type of part are going bad. We had had the vacuum about two yrs before it began to sound like an aeroplane taking off and the noise level has continued to increase. Its just out of warranty, of course. I’m still using it but you have to wear ear protection or use it only briefly. I’m fairly certain it’s going to either stop working or explode.. sounds awful. Warranties should really be longer. I paid $180 just over 3 yrs ago and the vacuum should last at least 5. Not buying a shark again and not buying a vacuum from Amazon again either. Buy local with an on-site repair shop.
Debi –
Not improved
I love our shark! Had it for 10 yrs. Same type, lift away, rotator. The Hose cracked so we decided to buy a new vacuum. This new one doesn’t have a headlight, looks like no models do now. Old one does. The old attachments do not fit new one, I didn’t expect them to but it would be smart. This new one is not as durable as old one. This new one is cheaply made. What happened Shark?? I do like the suction on new one.
Sandi McMath –
Love my vacuum!
I love its so weight and easy to handle. Cleaning is a breeze
Emily –
Powerful!
Very strong suction. It got up more dirt than my Riccar vaccum and my old rug feels soft again! Amazing for the price. I also love that it has a hepa filter.
PattiS –
Junk
Only 2 months and already does not work. Junk.
Amazon Customer –
Shark Vaccum
Good for price point!
fred sloan –
Awesome
This vacuum is outstanding. At this price of 150 it’s a steel. We got home around from our daughters and my wife put it together and immediately started to vacuum. She loves it. Best one we have ever had and I am 70
Matt F. –
A good vacuum, with a minor complaint.
I’ve been generally very happy with this vacuum cleaner. It does a great job and it’s easy to maneuver. My only complaint is that sometimes the hoses seem to disconnect on their own and you have to be mindful to see if they are connected and working.
Tamara Fox –
Best Vaccum I have ever bought.
Super suction and brush roller, easy to put together, comes apart so you can carry around the container, easily empties and the entire vacuum comes apart in pieces making it easy to disassemble, clean or remove blockage and reassemble, brush stops rolling if it picks up string and will let you know to clean it out by illuminating a blockage light. Picks up dog hair like a champ, works on carpet, furniture and even wood floors without a scratch. I have 3 dogs, 1 is a husky, and this vacuum cleans the whole house like a champ in under an hour, I even use it for dusting. You won’t regret it.
Lindsey –
Would NOT recommend
I bought this vacuum because I was seeing good reviews of other Shark vacuums. Perhaps it’s just this model that isn’t great, but I wouldn’t recommend it for several reasons. 1. The cord is too short. 2. I don’t like the way the waste container clips in – it requires two hands and isn’t a quick click in. 3. Most importantly, it doesn’t do a good job picking up crumbs from hard floors, which I primarily have. It picks crumbs up and shoots them back out the back of the vacuum. It did seem to do better on my rugs, but I have to have a good vacuum for hardwood floors.
Katie & Bob –
Hair who.?
This vacuum is my BFF! She picks up everything. My Goldie’s hair doesn’t stand a chance against her suction. Get you one!
Lin –
Best Vacuum. Too Bad they don’t make the Roller Removable. Hair wrap ruined the product.
I love shark vacuums, there is NO vacuum like shark when it comes to suction power! I am disappointed though that the Shark Nav team has not made their vacuums capable of having the roller removed after each use to remove hair wrap. We have an 800 sq ft home and two people with long hair. The vacuum has broken due to hair wrap. The hair wrapped so tightly along the roller that the hair became melded and permanently attached to the gears/edges of the roller. To fix it, I would need to buy a whole new roller. Removing the roller was a HASSEL. I needed special screwdrivers. I DARE and I CHALLENGE the RD team at Shark to please make a removable vacuum roller so that hair wrap can be removed after each use. I would never buy another vacuum but Shark’s products if they would do this. A different brand, ORFELD, makes a small rechargeable vacuum that has the perfect removable roller to remove hair wrap. Please Shark! Give your people the vacuum they need and make an easy to remove and replace roller to prevent hair wrap! I’ll be your first customer when you do!!
Jeane Haubrick –
Love it!
Great vacuum! Light weight and easy to maneuver.
Makenna Dell –
Love it
Not sure if it’s because I have been using such an old vacuum but I love this! Works on hardwood floors when my son has ate noodles and threw it everywhere my carpet feels so clean!
Ken Garrett –
Worked wonderfully. . .until it didn’t
This product was wonderful, for about 17 months, and then it suddenly died.
Boxer fan –
Smells like burning lubricant.
We haven’t had it more than 6 months and it has an odor of burning lubricant. We’re afraid it is going to catch fire. I will now have to buy a replacement.
Tara –
Don’t buy, hose rips after time
Want to love this, and this is my second time purchasing this same exact model vacuum because I did love the swivel and the suction. However, the hose rips after some time. Happened on my first one. Thought maybe I just had bad luck and loved the vacuum so much so I ordered it a second time. A year and a half later and here I am with the same problem. A ripped hose in multiple places and no suction because of it. would NOT recommend.
Rafael C –
Great product with nice suction in price range
Great performance for a vacuum in this price range. Awesome suction. Great for people with pet hair. The ability to detach and carry is convenient for high places, stairs, etc. would recommend
Amazon Customer –
Ease of use
Like all; no negative comments. Powerful but east to maneuver. Empties easily; easy to remove canister to wash completely.
C. Picard –
FYI this is a restored vac, mine did not come with all attachments
Works well, standard upright vac. Loss of stars for missing attachments and the fact that it was not new was not made clear on the listing
Amazon Customer –
Picks up well
Thought I would give this vacume a try. Have a portable but needed a good powerful electric for deep cleaning. Not disappointed. Easy for me to put together and using in minutes. Powerful, easy and does the job. Great purchase…
TDimm –
BEST Vacuum ever!
This exact model of Shark Vacuum is the first Shark Vacuum I ever owned many years ago and I was in love with it then- since then had a few others and nothing ever compared. This vacuum is just the best. It cleans so well. The ONLY two complaints I have is a) the cord is not retractable (the last vacuum I had – a Bissell- had a retractable cord and that was about the only good thing about it); and b) there are no little “homes” to put the attachments. There are 2 attachments and they are just loose – there are no knobs on the handle to attach them to so that’s slightly a pain. Those would be the only 2 things I would change about this vacuum. The suction is so awesome and the attachment gets up all the cat hair. Great for hard wood and carpet. Plus it has the filter that catches allergens. I would absolutely recommend this vacuum to anyone, especially people with pets.
Lynn –
Totally worth it.
Had our last Shark for 9 years until it finally broke. Tried a cheaper Bissell for a week but returned it. It had great suction but after loving my shark for so long, I had to go back. The new shark has great suction but almost too good. I find it difficult to sweep small rugs and I feel like I change the suction/pile knob more. That is the only reason I gave it 4 stars. But honestly love it and worth the buy. Very lightweight as well and moves around nice.