Product Features and Description
- Unmatched Suction Power: The Roomba j9+ boasts exceptional cleaning abilities, outperforming other robot vacuums with 100% stronger suction, allowing you to enjoy a cleaner home without the effort. Compared to Roomba Combo i Series robots, it delivers a more powerful clean.
- Smart Dirt Detection: With innovative Dirt Detective technology, the Roomba j9+ learns from past cleanings to optimize its performance, focusing on high-traffic areas and enhancing suction and cleaning passes as needed.
- Intelligent Object Recognition: Utilizing iRobot OS and PrecisionVision Navigation, the Roomba Combo j9+ identifies and avoids common obstacles such as cables, pet waste, and clothing, ensuring an uninterrupted cleaning experience.
- Pet Owner’s Assurance: The P.O.O.P. (Pet Owner Official Promise) guarantees that your Roomba j9+ will not encounter pet waste. If it fails to avoid it, iRobot offers a robot replacement at no cost, subject to additional terms and conditions available on their website.
- Self-Emptying Convenience: The Roomba j9+ self-empties into a bag that can hold up to 60 days’ worth of debris, providing the luxury of not having to think about vacuuming for up to two months.
- Quick Mapping Technology: The latest Roomba robot vacuum maps your home 7 times faster than previous models, allowing you to start targeted cleaning quickly after just a single run-through of your space.
- Effective 3-Stage Cleaning System: The Roomba j9+’s proprietary 3-stage cleaning system includes Dual Multi-Surface Rubber Brushes, an Edge-Sweeping Brush, and a 100% stronger Power-Lifting Suction, ensuring a thorough clean on every pass. This system shows a marked improvement in suction power compared to the Roomba Combo i Series robots.
The iRobot Roomba j9+ vacuum elevates home cleaning with its powerful suction capabilities, boasting a strength that is 100% greater than the Roomba i Series models. Its design is specifically tailored for pet owners, offering features that effectively remove even the most stubborn pet hair embedded in carpets. The adjustable cleaning power ensures a thorough clean tailored to your home’s needs.
This advanced Roomba j9+ robot vacuum is a pet owner’s ally, equipped with dual rubber brushes to capture fine dust and allergens post-park visits. It showcases an intelligent navigation system adept at avoiding pet toys and food bowls, backed by the iRobot P.O.O.P. (Pet Owner Official Promise) guarantee*. In the event it encounters pet messes, iRobot promises a replacement, ensuring peace of mind. The proprietary Dirt Detective technology, part of the iRobot OS, intelligently monitors cleaning habits to auto-adjust its cleaning strategy, maintaining an impeccable home environment. The j9+ model’s release represents iRobot’s commitment to innovative solutions for pet-friendly homes.
With the Roomba j9+ robot vacuum, pet love is made easy, handling the aftermath of furry friends with finesse. It’s a remarkable addition to the iRobot lineup, and reviews are likely to praise its dedicated approach to tackling pet-related challenges. Embrace the joy of pet ownership without the worry of clean-up—let the Roomba j9+ handle the mess.
- Brand: iRobot
- Model Name: iRobot® Roomba® j9+
- Special Feature: Smart Mapping, Dirt Detection Sensor, Scheduling, Obstacle Avoidance, Auto-Docking, Self-Emptying
- Color: Ruby Bronze
- Product Dimensions: 13.3″L x 13.3″W x 3.4″H
- Included Components: 1 Extra High-Efficiency Filter, 1 Clean Base® Automatic Dirt Disposal, 1 Roomba® j9 Robot Vacuum, 1 Extra Corner Brush, 2 Dirt Disposal Bags
- Filter Type: Cartridge
- Battery Life: 180 minutes
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 7.5 pounds
- Manufacturer: iRobot
- ASIN: B0C415NHBM
- Item model number: J955020
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #6,857 in Home & Kitchen (See Top 100 in Home & Kitchen) #15 in Robotic Vacuums
- Batteries required: Yes
Discover the future of effortless cleaning with the revolutionary iRobot Roomba j9+ Self-Emptying Robot Vacuum. Boasting ultra-powerful suction, advanced obstacle avoidance technology, and a self-emptying feature that grants you freedom from vacuuming for up to 60 days, it’s ideal for pet owners. For in-depth insights on the j9+ and its peers, explore our comprehensive roundup of cutting-edge robot vacuums designed to make home maintenance a breeze. Experience the evolution of home cleaning with just a click here.
Under the Microscope: Evaluating the Product’s Pluses and Minuses
The Roomba J9+ appears to be a device that has garnered a mix of praise and criticism from users. Among its positive aspects, customers appreciate the improved cleaning performance, especially when compared to previous models like the S7+. One user mentioned, “Cleans much better than the S7+ it replaced, and runs longer on a charge.” The J9+ also features interchangeable parts with older models, which is a convenient aspect for those who are upgrading from a previous Roomba.
Users have noted the J9+’s proficiency in navigating around the house, with its mapping capabilities being highlighted as efficient. For instance, one user shared, “This thing is pretty accurate and does a great job. Mapping takes forever, and it can get pretty loud but [it’s a] great machine.” The object avoidance feature has also been commended, with a customer noting that it provides pictures of what it avoided, which they found to be a neat addition. Furthermore, the robot vacuum’s ability to pick up pet hair has been met with approval, a feature that is crucial for pet owners. The vacuum’s ease of setup has been praised as well, as one user happily stated, “MO (yes, I named it) was super easy to set up.”
For those concerned about battery life and suction power, the J9+ has received positive remarks. One review noted that it has more suction and a longer battery life compared to the J7, though this does come with a caveat regarding increased noise levels. Additionally, the ability of the Roomba J9+ to integrate with home networks, after initial setup issues, has been reported to work flawlessly.
Despite the aforementioned strengths, the Roomba J9+ has not been without its problems. One of the more serious complaints includes a unit that was “Dead on arrival – $600 piece of garbage,” according to a disappointed customer who faced battery issues from the get-go. There have also been reports of difficulties during the initial setup process, particularly with app connectivity. A user expressed frustration, “Both the J7 and J9 wouldn’t connect to my Google Pixel 7 pro via Bluetooth.” Additionally, customer service has been cited as unhelpful in resolving these issues.
Some users have encountered problems with the Roomba’s ability to clean certain types of debris effectively. One review stated, “The Suction power seems to be fine, but the fact that the brush/rollers used are rather useless at picking up dust, dirt, and hair.” Furthermore, issues with emptying the bin, particularly with cat litter, have been a source of inconvenience for users, requiring manual intervention.
Concerns have also been raised about the robot’s durability and intelligence. Some customers have reported that the device is prone to getting stuck and has difficulty completing a full cleaning cycle without encountering errors, such as “Error 2 – Brushes Need Cleaning error on Carpet.” Lastly, there have been remarks about the product feeling unfinished, with one user expressing regret, “I do not want to beta test your unfinished product.” This sentiment echoes the frustrations of several customers who expected more from the high-end robot vacuum.
What do the stars speak of?
Opinions about this product were divided in such a proportion among the buyers.
The most helpful positive feedback Reviewed in the United States on November 11, 2023 by J. Edmondson, and is titled “A succesor to my S9”
I’ve had this just for a day, but I know this robot is going to surpass my S9+. I have a J6+ in my office and it’s NEVER gotten stuck in 6 months of ownership. Its dodged cords, dog toys and blankets that have fallen on the floor. This robot has been doing the same, the suction is like my S9, however the side brush doesn’t get crushed like the S9 did on carpet. Mapping my house used to take 3 hours on the S9, with this robot it did it in half that. The method for mapping has changed and it speeds it up. The map is accurate, LIDAR wasn’t needed. It picks up all my dog hair and sand from when I visit the beach. I bought it for $599 early black friday deal Nov 2023.
Customer Rating: 5
Helpful Rate: 9
Variation purchased: B0C415NHBM
People find the following negative one quite helpful. Reviewed in the United States on October 25, 2023 by clayton mulrey, titled “I do not want to beta test your unfinished product.”
I got this to replace my Roomba I have had for years It still works great but it is very loud and has no obstacle detection at all I just got a puppy so that is important to me After doing some research I decided to go for the top of the line J Right off the bat it had problems It leaves the base and stops for over a minute then starts again for a while then wants the bin emptied Its brand new and has never run nothing is in the bin Once I got it to run for a while after several time of restarting it from the base it started to map my house I went into a few rooms fine most it did about half then left never to return Nothing I could figure out would make it map or even try to enter the unmapped part of my house I googled this problem and found lots of people complaining about the same thing with the J The only answer was keep running it and hope it smartens up or wait for a update at some point I’m not paying what I paid for this
Customer Rating: 2
Helpful Rate: 30
Variation purchased: B0C415NHBM
Available Product Variations
Style: Roomba J9+ w/ 3PK Bags
614.99 $
Today only price
iRobot Roomba J9+ w/ 3PK Bags
- Brand: iRobot
- Surface Recommendation: Hard Floor
- Special Feature: Bag
- Power Source: Battery Powered
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- ASIN: B0CK4B2V31
- Best Sellers Rank: #6,987 in Home & Kitchen (See Top 100 in Home & Kitchen) #13 in Robotic Vacuums
Get it for 614.99 $ Limited Sale
Style: Roomba J9+ w/ Braava M6
898 $
Today only price
iRobot Roomba J9+ w/Braava M6
- Brand: iRobot
- Special Feature: Smart Mapping
- Battery Life: 150 minutes
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Form Factor: Robotic
- ASIN: B0CK4GCJJQ
- Best Sellers Rank: #6,987 in Home & Kitchen (See Top 100 in Home & Kitchen) #13 in Robotic Vacuums
Variation’s Features
- Powerful Suction: The Roomba j9+ robot vacuum offers unparalleled cleaning with its super-powered system that delivers 100% stronger suction compared to the Roomba Combo i Series, ensuring your focus remains away from cleaning duties.
- Advanced Robot Mop: The Braava jet m6 robot not only mops your floors, but also comes with smart features like Precision Jet Spray for dealing with sticky messes and kitchen grease, boasting a runtime of 150 minutes and suited for large areas.
- Smart Dirt Detection: Featuring Dirt Detective intelligence, the robot learns from previous cleaning sessions to prioritize rooms and adjust suction power and cleaning passes for a more efficient clean.
- Seamless Mopping Integration: The Braava jet m6 is designed for large spaces, capable of cleaning multiple rooms and navigating around objects and furniture, suitable for various hard floors and can clean an area of 400 to 1000 square feet.
- Intelligent Object Recognition: The Roomba Combo j9+ employs iRobot OS and PrecisionVision Navigation to identify and avoid obstacles such as cords, pet waste, and other common items, ensuring a smooth cleaning path.
- Smart Navigation: Equipped with vSLAM navigation technology, the Braava jet m6 maps your home to create Smart Maps for efficient cleaning routes, and can recharge and resume cleaning when needed to complete the job.
- Pet Accident Protection: The P.O.O.P. (Pet Owner Official Promise) guarantees that the Roomba j9+ will avoid pet waste, with a promise to replace the robot for free if it fails to do so, subject to additional terms and conditions available on the iRobot website.
Get it for 898 $ Limited Sale
Style: Roomba J9+ w/ Braava M6 + Cleaning Solution $905.99
905.99 $
Today only price
iRobot Roomba J9+ w/Braava M6 + Cleaning Solution
- ASIN: B0CK3NHRJF
- Best Sellers Rank: #6,987 in Home & Kitchen (See Top 100 in Home & Kitchen) #13 in Robotic Vacuums
- Form Factor: Robotic
- Included Components: Cleaning Solution
Variation’s Features
- Peak Vacuum Performance: The Roomba j9+ stands out as the most powerful robot vacuum from iRobot, boasting a suction capability that is 100% stronger than the Roomba Combo i Series robots. It’s designed to provide an exceptional cleaning experience, removing dust and debris effortlessly, allowing you to enjoy a cleaner space without the hassle of manual cleaning.
- Advanced Robot Mop: The Braava jet m6 is engineered to mop floors with precision, employing Precision Jet Spray to effectively handle tough, sticky messes and kitchen grease. It’s capable of cleaning for up to 150 minutes, ensuring thorough coverage for your home’s hard floors. It offers customizable cleaning schedules and is built to navigate through complex spaces and beneath furniture, making it a convenient solution for maintaining cleanliness.
- Specialized Cleaning Solution: The Braava Jet Hard Floor Cleaning Solution is formulated to enhance the mopping performance of your robot mop, ensuring a deeper clean and a pleasant, lasting scent throughout your home.
- Efficient Mopping for Large Spaces: The Braava jet m6 is perfectly suited for extensive areas, efficiently cleaning multiple rooms and larger spaces. It can navigate around obstacles and furniture with ease, and is compatible with a variety of hard floor types, including hardwood, tile, and stone. The device is capable of cleaning areas ranging from 400 sq.ft. to 1000 sq.ft, making it a versatile tool for maintaining floor cleanliness.
- Pleasant Scent Addition: By using the recommended cleaning solution, you can ensure not only a thorough clean but also the addition of a fresh, long-lasting fragrance to your floors, elevating the overall ambiance of your living space.
- Smart Object Recognition: The Roomba Combo j9+ is equipped with iRobot OS and PrecisionVision Navigation, enabling it to intelligently identify and avoid obstacles such as cords, pet waste, and items like socks and shoes. This smart navigation ensures a smooth and efficient cleaning process without interruptions.
Get it for 905.99 $ Limited Sale
Style: Roomba J9+ w/ Replen Kit
663.99 $
Today only price
iRobot Roomba J9+ w/Replen Kit
- ASIN: B0CK3NMC6N
- Best Sellers Rank: #6,987 in Home & Kitchen (See Top 100 in Home & Kitchen) #13 in Robotic Vacuums
- Form Factor: Robotic
Variation’s Features
- Peak Vacuuming Performance: The Roomba j9+ offers exceptional cleaning capabilities, boasting a suction power that is 100% stronger than the Roomba Combo i Series robots, ensuring it picks up more dust and debris.
- Compatibility Notice: This product is designed to work with Roomba e, i, or j Series Robots but is not compatible with the Roomba Combo j7+.
- Advanced Cleaning Intelligence: Equipped with Dirt Detective technology, the Roomba j9+ learns from its cleaning history to optimize room prioritization, suction power, and cleaning passes for enhanced performance.
- Maintenance Kit: The kit provides all necessary items for the regular upkeep of your Roomba e, i, or j Series Robot.
- Smart Navigation: The Roomba Combo j9+ employs iRobot OS and PrecisionVision Navigation to intelligently identify and avoid obstacles like cords and pet waste, ensuring a seamless cleaning process.
- High-Efficiency Filtration: The system includes 3 High-Efficiency Filters that capture 99% of allergens from dogs and cats, maintaining a clean and allergen-free environment.
Get it for 663.99 $ Limited Sale
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Question Bank: Providing the Answers You Seek
How does the self-emptying feature work, and how often do I need to change the bag? The self-emptying feature is designed to allow the vacuum to automatically transfer the collected debris into the Clean Base® Automatic Dirt Disposal unit after each cleaning session. This process ensures you don’t have to manually empty the robot vacuum’s bin after each use. The bag inside the Clean Base® can hold up to 60 days’ worth of dirt and debris, depending on usage and household conditions. When full, the bag can be easily removed, disposed of, and replaced with a new one. Can this robot vacuum navigate and clean multiple floors in a home? Yes, this robot vacuum is capable of Smart Mapping, which allows it to learn, map, and adapt to your home’s floor plan. However, it cannot physically move itself up or down stairs. If you have multiple floors, you’ll need to manually place the robot on each floor you want it to clean. It will then create a separate smart map for each floor, allowing for customized cleaning jobs. Is the vacuum compatible with voice assistants, and how can I integrate it into my smart home? Yes, the vacuum is compatible with voice assistants such as Amazon Alexa. You can integrate it into your smart home by connecting it to your Wi-Fi network and linking it to your voice assistant device through the corresponding app. Once linked, you can start, stop, or schedule cleaning sessions with simple voice commands. What is the P.O.O.P. guarantee, and how does it work? The P.O.O.P. (Pet Owner Official Promise) guarantee is a commitment from iRobot that this robot vacuum will avoid pet waste while cleaning. If the robot does encounter a pet-related accident and fails to avoid it, iRobot will replace the vacuum. This guarantee requires registration and is subject to certain terms and conditions that can be found on the iRobot website. How does the vacuum deal with different types of flooring, like hardwood and carpet? The vacuum is equipped with a feature that automatically adjusts its suction power when transitioning from one floor type to another. It delivers a stronger suction on carpets to lift trapped pet hair and debris, while on hardwood or tile floors, it adjusts to prevent scattering of debris and to ensure efficient pickup. Can I set boundaries or no-go zones for the vacuum? Yes, through Smart Mapping technology, you can set up virtual boundaries or no-go zones within the companion app. These zones tell the robot vacuum where it should not go, which is particularly useful for keeping it away from pet bowls, clutter, or areas with delicate items. How long does the battery last, and what happens if the vacuum runs out of power during a cleaning session? The vacuum has a battery life of up to 180 minutes on a single charge, which should be sufficient for most homes. If the battery runs low during a cleaning session, the vacuum will automatically return to its charging base to recharge. Once recharged, it can resume cleaning where it left off, ensuring the entire space is cleaned without manual intervention.
GK –
Doesn’t meet the expectation in any way and the app is also not as friendly.
Not as expected. Not mapping the house properly. Not cleaning properly. Cannot able to control with app as well as it is not friendly. When it prepare the map for the first time, it detected living room. One day i have turned it on to clean the living room and it did the foyer and went back home. Second day i clicked on send home from a different location and it couldn’t able to find the home and keep rotating the whole house, hence i have to take it manually. Not sure not satisfied with its performance and the way it is cleaning. doesn’t meet the expectations at all. Doesn’t clear a small piece of paper or dust as well.
Robert Saunders –
We named him Grunt!
Grunt does the floors efficiently. He’s keeping the dust and dander from my two cats down to a minimum and my cat, Blue, likes him so well that she encourages him to play with her favorite toy, a little pink fishy.
KVR –
Goes over and underneath no issues ! Love my k robot
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BingeWatcher –
Not Impressed
I fully expected to have to vacuum myself behind tight corners but I didn’t expect to have to vacuum so many missed spots. I had to go around all 4 edges of my area rug to pick up the dog hair. The rug itself is not as clean as if I used a traditional vacuum. When I rub the rug with my hand, all the dog hair fluffs up. It managed to go over my hearth but as you can see in the photos, it didn’t pick up the hair. There’s too much of my own vacuuming that has to be done after for this to be worth it to me. Perhaps it’s a good solution if you don’t have pets.
Duck –
Do not buy this.
Contact iRobot with a question on the vacuum and they wanted $5.00 to answer a question. Do not buy anything from iRobot because they charge for any support !!!!
Rose Nothdurft –
Robot Vacuum
We love our robot vacuum, we name it Zinger!
Lori Bagley –
Love it!
Works great! Perfect suction and battery life.
MOMof4boys –
Waste of money
This product is a complete waste of money. The suction is awful unless you turn it to high. Then you drain the battery really fast and it couldn’t do more than 1 room without needing a recharge. Also, I have all tile floors, really shouldn’t be that difficult. Second problem, it would tell me it couldn’t clean because it had to wait for the map to upload. I waited thirty minutes, still hadn’t uploaded. Turned everything off, tried again 30 minutes later. Now it told me my internet connection wasn’t working. Internet was working for every other appliance, computer, tablet in the house. Total waste of my time and energy setting it all up. Sent it back in less than 3 days.
Art Telson –
weak
leaves clumps of dirt and weak suction
Memphis –
I’m very happy with it
It works great, yes, it’s loud and the first night scared the hell out of me when it rammed my bedroom door while I was sleeping, I thought it was a break in! I run this at night, and am very pleased to wake up to a very clean floor, not a thing to complain about. I have never gotten the app to work, it wants me to use a less secure WP2, which no one uses any longer and I’m not doing that, but it turns out I don’t need it anyway, I read it’s pretty useless. I push the button and it just goes, no problems.
Tina M. Hamilton –
Self emptying feature does not function…
The sensor stopped recognizing that the bag is empty or in place.
Fabien Capéran –
Never work always a problem
Definitely the worst cleaning robot. Need to be rebooted constantly. Cleaning ok Doesn’t go on rug No spot cleaning To expensive for what it is. Can’t work without being connected to a network
Theresa Blanchard –
Make your life easier
Love the Roomba vacuum. I definitely makes keeping up with the house easier.
C. Longo –
Biggest disappointment
It worked fine for the first few months, but over the last year it’s gotten progressively worse. At this point, it needs constant TLC when running, to the point that it’s easier to just use my vacuum cleaner.
M –
Not great
I bought the j9+ thinking it would be an upgrade from the Roborock Q5 Pro+. I’m afraid it’s been nothing but trouble, with error messages like “Roomba ended its job but wasn’t able to clean everywhere you asked it to” and messages about a poor “seal”. The actual vacuuming quality was significantly worse than the Roborock (dirt/crumbs) and the time it took to complete a full vacuuming went from about 2.5 hours (Roborock) to nearly 9 hours (single pass, middle suction setting). I wish I had returned it before the window closed.
Luke H. Carr –
This is the robot vacuum that was promised to us!
Huge step up from my old iRobot! Self maps the house and easily returns to empty and charge itself at the dock. Wonderful!
Tracy M –
DO NOT BUY!!!!
This is the WORST vacuum I’ve ever owned! Bought last December. It worked ok for a couple of months. Now it’s to the point I would love to throw this thing across the room. I expect to press the button, and it should start vacuuming. Nope! It decides when it’s in the mood to connect to the wifi, which is ridiculous that it has to have wifi to vacuum my house. I have rebooted, reconnected this piece of junk so many times. Sometimes it will reconnect, then say low battery after being on the charger for two days. It’s useless!
Denise W. –
j9 does not perform after a month
The j9 is the worst. I had it for about 2 weeks and one of my dogs had stomach issues and j9 just went through it and track in rest of the house. (I had it set to start vacuum at 4 in the morning). I was unaware of this happening. Very disappointing!!! Now it does not vacuum at all. I have done everything they told me to do. I can call again, and they will suggest something else to do. I have called 7 times. And still, it is not working. You would think they would offer better help or suggestion. This is my second Roomba. The first one just worn out I use it every day and I had it for 4 years with no problems at all. I will not be buying another Roomba. Many more on the market. I would not advise in buying Roomba. They do not stand by their products. I should say the machine is not working because of the accident with my dog, I cleaned it troughing and it was working after that.
Amazon Customer –
Not as good as the older one
I had to replace a part on bottom that holds the rollers as piece on the end broke off while vacuuming. It is not working well at all with new part. It keeps wanting me to check bin. The first one we had was so much more reliable. I would like to try another, thinking we just have one that had issued
Nanette –
I’m so happy with this purchase
Roomba
MorningStar –
Battery overheated on 2nd day of use
Will update review after I finish with customer service. They did respond to my email the next day. Now I have to send them more info. Second day of use I smelled a very strong smell like an electrical fire that filled the entire upstairs. Roomba was still running, no clogs. I turned it off, unplugged the charging base. It was hot to the touch on top on one side where the battery is.
Wendy D. Lund –
I wish we never upgraded!
We had a roomba that worked great with the exception of bumping into walls quite often. We decided to upgrade thinking the technology would be better and yes it doesn’t bump into stuff as much but this newer version has given us so many more issues. It’s constantly saying it can’t complete the job but doesn’t say why. We’ve done all the troubleshooting options and nothing has helped. I’ve contacted support and they sent us some replacement parts which didn’t do anything and then they want a video of it not working after I sent them screenshots of all the incomplete jobs. How do you take a video of the roomba not completing an area? I’m not going to take an hour long video! They were no help and ignored my request to replace it with a new one. It’s been so frustrating to spend the money on a better version that has given us nothing but headaches.
Donald Wilterding –
Defective first week-Poor customer service from Roomba
Let me start by saying that I have never written a review before. I purchased a Roomba J9+ through amazon and paid $650.00. This thing was amazing, it mapped the house, cleaned under the furniture, beds, etc. It did a very thorough job on both our carpet and hardwood floors. Unfortunately, this only lasted for a few days before having issues. It started by not being able to climb up on the dock that was in a well-lit room. It would try many times and only sometimes set in the right place. We rebooted as per the trouble shooting guide and it would work one time, then back to the same problem. Since it did not properly set in the base, the battery would not charge (we cleaned all the contact points/ they were not dirty to start with as this unit is new). We rebooted several times, and it still did not work. I then called Roomba direct to see if they could assist. While the person on the line was polite, they only offered to let me send my brand-new unit that I have had for less than a week in for repairs. The other option was to take the unit apart by removing the screws at the bottom of the unit. I am not willing to start taking something I just bought apart and trying to put it back together. I really expected them to replace my Roomba and let me send this one back. I would have been more than happy to give them another try. I would not recommend buying a Roomba 9+ or any of their products as they do not stand behind them if you get a defective device. Making someone send back a brand-new product at this price point is not acceptable. If you do decide to buy from Roomba, just make sure you buy through amazon so that you have a return option.
ALLSMILES –
Too delicate!
This thing I brand new and it seems every other day I’m have to already replace a part. I have had many of the first year’s Roomba and they never needed anything other than the bin emptied. They lasted a decent amount of time to justify buying a new one when it did wear out.
Amazon Customer –
Bad programming and suppot
I would purchase any other brand. The customer support is very slow to respond and doesn’t really help. They forward you to help files without even reading your questions. The vacuum scratches the heck out of furniture. It fails to respond careful on scheduled jobs. It has a careful drive option but only if you run a job manually. The whole point is to schedule the vacuum while you are not around because it’s very loud. I had sent 3 emails asking why careful drive is not an option in scheduling a vacuum job. They kept not answering me referring me to options to exclude an area (which is almost impossible to do accurately in the app). So I got irritated on the 4th email and called them dense for not answering me and they replied they are ending the support because I called them dense. All I wanted was their product to function without damaging my expensive furniture.
Coolcat –
Much better than my 5-year-old unit
Had a 960 model that got stuck about every third time I used it This unit gets stuck, about once every 10 times I use it and it’s always do something that I leave on the floor that I know it will get stuck on like a bedsheet coming off the corner of the bed and slightly laying on the floor gets in the roller. And long as you do a quick look through your house before you start it should never get stuck.
Troy H. –
SHOULD’VE GOTTEN ANOTHER 600 SERIES FOR HALF THE PRICE
Is it more advanced and less random. Yes. Is it any less hassle to manage? NO! First problem is that whenever it get stops (for no reason) or gets stuck. You have to clear it, start a new job before the ‘Return Home’ function can be chosen. It should be a permanent button, but its obvious that no one tested in a real home with 1st time users. After the bag filled up once and we replaced it. It kept acting like the new bag wasn’t there or it was full, despite checking multiple time to make sure it was seated. A week later still does it and has to be manually placed in the base to clear. Its like every other day I am having to rescue it from some unseen threat that causes it to just stop with plenty of battery remaining. Basically, the same problem as our 600-serries. Find it in odd places, have to relocate it constantly and the app needs a lot of work for basic functions.
Unreal Name –
Hamstrung by bad software
An over marketed product very much hamstrung by the terrible software. Fails about 1 time out of 3. In addition the phone ap is simply awful.
Almost_Awesome –
Love it!
This little robot works like a great. Battery life is suffucient to clean several rooms. The app is easy to use and I like the option to Stay Out areas on the map.
KH –
Robot is dead as a hammer!!!!
Just went through the flood of Helene and now my Robot is refusing to operate!!!!
Irene Boyer –
Small filters
Not as great as I hoped it would be. Very small filters that I am constantly replacing. I like my 800 series better
Random person 2 –
There are better options that perform just as well and cost less.
Update to what i placed below. It failed literally one minute after writing my review. Warranty process was smooth and they sent a new cleaning module. This has caused the sound to be reduced considerably. I don’t think I can change the star rating though when initial product was so poor. It did vacuum before it died, so I would have just accepted that as the functionality of this device possibly until the warranty expired. It is great that they have the warranty and replacement parts, that would be what keeps this from a 1 star review when it died immediately after writing the review for ~a year of ownership In general I would give at minimum 3 stars if a product does it’s intended purpose, but honestly this one has so many problems that I feel like it deserves less than that. Does it do it’s job? Yes, it’ll vacuum and do a decent job mapping the room and doing that. At least 80% of the time. So what’s it’s problem? Multiple for me. 1. It sounds like a dying banshee when it’s going. That’s on low powered suction. Higher suction is worse. I’ve worn electric ear plugs that cut sound off when it gets to damaging levels and have had it cut off for this vacuum if that tells you anything. 2. It’ll occasionally fail to connect and have issues requiring a reset. 3. Bags in vacuums is something that’s been solved for the most part for multiple decades. Yet they bring it back in their self emptying base to try and get extra cash. I didn’t realize this when I got this, so on me. It’s ridiculous when there are other bases and products that can do without the bags. 4. It’s avoidance system only works sometimes. It’s using a camera and AI, so somewhat expected, but I’ve seen it drive up bookshelves, run right over towels, etc. I don’t have a pet right now, but for advertising that it won’t smear messes, I have to question that a lot based on what I see it do. In general I feel like there’s probably a better robot out there for this. I had an ecovacs cheaper model without the self emptying base before this, and I feel like it’s definitely comparable in functionality. They just had a way worse app. Although I’m slowly learning they’re all trying to shill more crap at you and collect as much data as they can. These app driven products really seem to just be made terrible. Shouldn’t really rate the product for the app though since it changes and in general they all suck.
Kindle Customer –
Do Not Buy!
Worst and most expensive robot I have ever owned. Eight days over the return date! I have never had to babysit a robot like we do this one!
Kindle Customer –
Does not go around dog poop!
Worked good until we got a puppy. This Roomba is advertised as intelligent and shows how it will go around poop if it’s on the floor. This is a lie! Puppy had an accident, we weren’t home, we got home and our Roomba rolled right over the poop and drug it all over our entire house. I’m not sure I can get the poop completed out of the Roomba. It’s rapped in and around every part of the Roomba.
scott –
Side brush quit working within 1 week.
I contacted amazon for info on warranty and return without success. Irobot was contacted and the appropriate info was given to them. The response was; I purchased the item through an unauthorized seller. I didn’t know that was a thing. I assumed if you sold a product on amazon you were authorized and the item would be covered.
kanbducky –
Not as good as the S9 which is no longer in production.
This is my 3rd roomba. I reluctantly replaced my relatively new S9 because they no longer make the brush carriage assembly and mine was worn and making a lot of noise. J9 has a much smaller brushes, dirt container, and filter. It seems to fling dirt around more than it sucks it up. The filter seems less than half the size of the S9 filter and it gets clogged and requires changing very quickly. It’s fantastic at avoiding stuff on the floor, won’t run over dog poop, dog toys, etc… and it is quieter, that is the only plus.
Dirrrty –
First robo vac and I’m impressed for the most part
This is my first robo vac ever and buying this was probably best money I spent for the house. We’ve never had many issues when running this through our home. Suction is very good as well with this and will get most things on the floor. It tends to always get all the edges as well in our home. You can also setup no-go zones in the app which have helped out with some of the issues we’ve had with getting hung up. It also does a better job or cleaning these runners we have in front of our doors more than our full size vac. The full size likes to just suck it up into the brushes but with the Roomba this doesn’t happen. I have noticed that it will struggle with sucking up larger leaves that get carried in. We have also had it running over cords and getting hung up. We have small kids too and also have a bouncer for one of them. It will seem to always try to run up over the floor supports and either keep trying or get stuck and just stop until we move it. We have also had it try to run over clothing pieces as well like socks and it doesn’t seem to always try to avoid them. We did have an incident too when it ran over and sucked up a mess made by our cat. Thankfully it didn’t do any damage and we were just able to clean it out. There is also a issue with using the app and Alexa. We will try to use Alexa to send it to a certain room or to clean the entire house but if you don’t use the exact right words with Alexa it will not go where you request it too, possibly try to do the entire house, or Alexa will just say something off the wall that you weren’t even trying to do. For us Alexa will say I can’t set the living room bulb to that setting. Wait what? No I want you to send Roomba to clean room x or the entire house. In the app also if you want to get it to say skip a room you can’t just have it skip a room. You have to cancel the job and set up a completely new custom job. So you have to wait for it to go back to the base and then empty the bin. Possibly update it’s internal maps which can take a bit of time. You don’t seem to be able to change any job parameters once a job has started. I would think this would be an easy thing to do but it has been added or developed as far as I know. You must also keep the sensors relatively clean on the dust bin otherwise it will make multiple trips to it’s base to empty when it’s not really full. You also have to contend with replacing some parts periodically. I hope that one day they make a base with just a dust bin you can empty in your trash can instead of having to use bags. Also rollers, air filters, and the edge brushes have to be replace periodically. That is unless you can find another solution. Even thought with all these little issues I definitely recommend it. In a family of 5 this has helped us a lot with keeping the house up and clean.
Deannanel –
LOVE MY ROOMBA
This is a replacement for one I bought 5 years ago. It is greatly improved in that the electronics connect more automatically and are more sophisticated, so it is easier to use. i highly recommend it.
Why Me? –
Tough to keep working!
Disconnects itself from wifi. Doesn’t always recognize “cliffs”. Doesn’t pay attention to room guidelines. The suction is great but I feel like I need to “babysit” it!
Amazon Customer –
Research other models – not worth the $
Had for almost a year, and I’d give this unit zero stars if I could. This is my 4th roomba, and by far, the worst unit I’ve purchased. I had high hopes for it with multi-mapping abilities, automatic bin emptying, not to mention the assumption that being more expensive it should live up to the value expectations. Unfortunately the constant connectivity errors, mapping losses, part replacement errors not clearing after reset, etc., have left me beyond frustrated. Being a loyal Roomba supporter for years, and this being the most expensive unit I’ve purchased, I’m either going back to less-expensive models or considering other brands.
lylc –
Disappointing
No directions, something is wrong? For example, the main directs/manual is missing so setting it up is difficult. Also, it’s clear this product is used and has been opened before – disappointing.
Dick –
Roomba Good
Reviews are true, vacuum irobot does a very good job. I like the APP that controls it.
Amazon Customer –
Not a good at hair pick up
We purchased this because of the amount of hair from ourselves and our pets. In previous vaccumes it was a regular occurrence to have to untangle hair from the roller and device regularly. This one doesn’t have the tangled hair, it just leaves deposits of tangled hair all over the house that I have to pick up or vacuum separately. Also repeatedly gets stuck on drop off areas like the two steps down to our dining room.
Ashley –
Stopped working in less than 3 months.
Stopped working in less than 3 months.
mrobison161 –
Works great
Does a great job, no issues. I run it 2-3x per week due to pets. Being able to program certain areas for more thorough cleaning really helps.
Bryan B –
Amazing technology
I love it. It is a lot of fun to have!
s. white –
A keeper
This robot is really effective saving my back.
Bret L Gregston –
One of the worst products I’ve ever owned
I purchased the j9+ to vacuum my home. I had previously owned the j7. The j7 was a decent product and I considered it to be an asset. I’m not sure if the problems with the j9 is the robot or the software. But whichever it is, I think the thing is junk. I’ve contacted support multiple times and not once have they resolved the issue or offered to replace it. This thing can’t go for a week without throwing an error. I’ve finally resorted to setting up a favorite for each room and manually send it to clean a room. It constantly requires intervention to tell it whether something is an obstacle. It pays no attention to “no clean zones”, and asks me if I want to create a clean zone that is already a clean zone. It’s too expensive to throw away but I literally despise this thing. 2 stars is being very generous.
Kindle Customer –
Don’t waste money get a Dreame
I got an iRobot Roomba J9 vacuum for the upstairs and an Dreame L10s Robot Vacuum/ mopper for the downstairs at the same time. These are comprable square footage areas, the downstaris has a tiled kithen, the rest mostly carpet and some hardwood, ergo i got a mopping/vacuum combo L10s The upstars is mosy carpet so I got vacuum only. The J9 is inferior in every way, and I mean every way. The J9 is more difficult to empty the waste bin, which by the way is teeny weeny comparatively. The J9 programming just sucks, it mapped a hallway as 3 separate rooms. It doesn’t finish any room before going to another room, then goes back, really? It gets confused and seemily lost, or it gets stuck frequently. I have 2 rooms with almost no furniture in them upstairs, and the J9 has gotten stuck in one of them twice, and i would say lost in it once. It takes longer to charge and can’t finish the whole upstairs before the battery craps out. I don’t believe it goes back to where it left off, I am not sure since it has yet (after 3 days) to actually completely vacuum the upstairs. The L10s finished all the downstairs easlily, and more thoroughly. The J9 wont allow you to skip ahead to where it left off. You can skip ahead once only. The phone app for the J9 is far inferior to the L10s, the J9 is outclassed completely, it’s much more complicated, and far less useful. Heck the Roomba doesnt even come with an instruction manual. I would not buy a Roomba again I’m very disapointed with it, and I would not recommend it. I would by another Dreame product easily.
Maria –
Terrible product + no returns if you buy through amazon
Do NOT buy! As many other here have reported this product almost never works. It won’t charge, it’s stuck in the middle of the room, it won’t clean but about half of my house (open floor plan), it won’t empty the bin it tells me it’s dirty when it’s not, it leaves trail of dirt behind when on charger, it tells me internet is offline when it’s not, etc etc. Once it does this, even resetting doesn’t work. I spend so much time dealing with this iRobot, I could have cleaned my floors myself about 10x. Roomba admits I have about 6-7 common errors that are incorrect. But won’t refund bc “i bought it from Amazon”. Be warned before you buy (I have an older iRobot that works well).