Product Features and Description
The Tineco Floor ONE S3, a cordless powerhouse in household cleaning, is designed to effortlessly tackle the challenges of maintaining pristine hardwood floors. With its smart control system, the Tineco S3 seamlessly switches from wet to dry vacuuming, making it an ideal companion for everyday tidying up.
Perfect for post-dinner kitchen cleanups or tackling high-traffic entryways, the versatile Tineco Floor ONE is also great for sprucing up pet-friendly areas and quick spill management throughout the home.
Readers can look forward to a comprehensive dive into the Tineco S3’s innovative features, a collection of user opinions and reviews, insightful product comparisons, and standout market offers that make this cleaner a must-have for modern homes.
- Advanced Sensor Technology: The Tineco Floor One S3 features innovative iLoop smart sensor technology, capable of identifying both wet and dry messes on sealed hard floors. It smartly adjusts its suction power and water flow to provide an effective, streak-free cleaning. The floors are left to dry quickly post-cleaning.
- Efficient and Time-saving: This vacuum and mop is self-propelled and capable of cleaning your sealed hard floors in a single smart step. The Tineco Floor One S3 ensures optimal cleaning in less time.
- Cordless and User-friendly: The Tineco Floor One S3 is a cordless, lightweight, and easy-to-use vacuum. It offers up to 35 minutes of runtime, thanks to its intelligently optimized suction and battery power.
- 5-in-1 Self-cleaning System: The vacuum comes with a 5-in-1 self-cleaning system. This feature helps in keeping your hands clean, maintaining your system fresh, and ensuring your home remains odor-free.
- Smart Features: The Tineco Floor One S3 is equipped with an all-in-one LED display, built-in app connectivity, and a helpful voice assistant. These features monitor cleaning performance to provide the ultimate hard floor cleaning experience. It’s important to note that to ensure the machine’s long-term use, only Tineco solution should be used. Using non-Tineco solution could lead to corrosion and damage to the machine.
Since its establishment in 1998, Tineco has consistently devoted its efforts towards designing high-end home electronics that are not only beneficial but also user-friendly and technologically advanced. With a wealth of experience that spans over two decades in the domestic cleaning sector, Tineco continually seeks to revolutionize its offerings, always keeping in stride with the rapidly evolving digital era. The ultimate goal? To facilitate a hassle-free smart lifestyle for all its customers.
One of Tineco’s remarkable innovations is the Tineco Floor One S3, a state-of-the-art vacuum mop. This device exemplifies the brand’s commitment to extreme vacuum mop technology, offering a perfect blend of functionality, convenience, and intelligent design. The Tineco Floor One S3 is crafted to deliver a superior cleaning performance, making household chores a breeze.
Not only does the Tineco Floor One S3 excel in vacuuming, but it also boasts a proficient mopping function. This two-in-one feature ensures that you get the best cleaning results every time, saving both time and effort. It is evident that Tineco is a brand that embodies innovation and commitment to delivering premium home cleaning solutions. Experience the transformative power of a smart, clean home with Tineco.
I bought this to use on my bamboo wood floors and my tile floors. I cannot believe how simple it is to use! No more pushing and pulling with my arm, making it sore and everything can be done in one easy step. The cleaner only takes a cat full and really cleans! You won’t believe after you use it the first time how dirt your floors were no matter how much you always mopped. I love it.
It cleans well, but the container that holds the clean water and cleaning solution doesn’t completely empty and is impossible to air dry. It got mold in it after only a few uses and can’t be removed as it’s inside the plastic where the nozzle is.
Available Product Variations
Tineco Floor ONE S3 Breeze: Lightweight Cordless Cleaner for Hardwood & Multi-Surface Cleaning
- Brand: Tineco
- Special Feature: Cordless, Wet/Dry, Self-Propelled, Self-Cleaning, Lightweight, iLoop
- Filter Type: Dry Filter
- Included Components: Extra Dry filter
- Is Cordless?: Yes
- Capacity: 0.6 Liters
- Wattage: 190 watts
- Runtime: 35 minutes
- Recommended Uses For Product: Hard Floor
- Form Factor: Stick
- Color: Black
- Model Name: FLOOR ONE S3 Breeze
- Product Dimensions: 10.83″L x 11.26″W x 43.31″H
- Battery Description: Lithium-Ion or Lithium
- Noise Level: 80 dB
- Amperage: 7.2 Amps
- Battery Life: 35 minutes
- Manufacturer: Tineco
- Number of Items: 1
- Controller Type: Push Button
- Control Method: App
- Style: Floor ONE S3 Breeze
- Indoor/Outdoor Usage: Indoor
- UPC: 194846100809
- Item Weight: 9.26 pounds
- ASIN: B0B4V878RY
- Country of Origin: China
- Item model number: Floor ONE S3 Breeze
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,707 in Home & Kitchen (See Top 100 in Home & Kitchen) #8 in Stick Vacuums & Electric Brooms
- Batteries required: No
- Battery type: Lithium-Ion or Lithium
- Features: Surface Recommendation Hard Floor, Hardwoods, Laminate, Multi Surface, Power Source Battery Powered, Voltage 120 Volts, Item Weight 9.3 Pounds
Variation’s Features
- Vacuum and mop simultaneously with Tineco Floor One S3 Breeze. Featuring the patented Tineco iLoop smart sensor, the Tineco Floor One S3 seamlessly adjusts the suction power and water flow to deliver the best cleaning results on hard floors.
- Experience the power of cordless cleaning. With the S3, you’ll enjoy an impressive water recovery rate of over 90%, leaving your floors dry and streak-free in minutes. Its dual-tank design ensures you’re always cleaning with fresh water.
- Enjoy effortless cleaning with a lightweight, self-propelled device. The Tineco Floor One S3 Breeze allows you to easily move up and down stairs and reach every corner. It provides uninterrupted cleaning for up to 35 minutes.
- Maintain a clean appliance with mess-free self-cleaning. Simply place your Tineco Floor One S3 Breeze on the storage tray and initiate the self-cleaning cycle. This keeps the brush and tubes clean, odor-free, and ready for your next use.
- Benefit from guided cleaning. The Vacuum provides real-time status updates on its LED screen and through voice prompts. Integration with the accompanying app provides detailed support.
Variation’s Description
Tineco iFLOOR 3 Breeze Complete Cordless Wet Dry Vacuum and Mop for Effortless Hard Floor Cleaning
- Brand: Tineco
- Special Feature: Cordless, Wet/Dry, Self-Propulsion, Self-Cleaning, Lightweight
- Filter Type: Disk
- Included Components: Bush rollers x 2; Cleaning solution x 2; Adapter; Storage tray
- Is Cordless?: Yes
- Capacity: 0.6 Liters
- Wattage: 3 watts
- Runtime: 30 minutes
- Recommended Uses For Product: Hard Floor
- Form Factor: Upright
- Color: White/Grey
- Model Name: iFloor 3 Breeze Complete
- Product Dimensions: 11.26″L x 10.87″W x 43.31″H
- Battery Description: Lithium-Ion
- Noise Level: 80 dB
- Amperage: 7.2 Amps
- Battery Life: 30 minutes
- Manufacturer: Tineco
- Number of Items: 5
- Control Method: Voice
- Style: iFLOOR 3 Breeze Complete
- Portable: Yes
- Is Electric: Yes
- Number of Power Levels: 2
- UPC: 194846100625
- Item Weight: 9.26 pounds
- ASIN: B09QQ9T4XY
- Country of Origin: China
- Item model number: iFLOOR 3 Breeze Complete
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,707 in Home & Kitchen (See Top 100 in Home & Kitchen) #8 in Stick Vacuums & Electric Brooms
- Assembly required: Yes
- Warranty Description: 24-month limited warranty with 24/7 customer service support, emails, messages and free calls.
- Batteries required: Yes
- Battery type: Lithium-Ion
- Features: Surface Recommendation Hard Floor, Hardwoods, Laminate, Multi Surface, Power Source Battery Powered, Voltage 120 Volts, Item Weight 9.26 Pounds
Variation’s Features
- Efficient dual-functionality: The Tineco iFLOOR 3 Breeze Complete offers a convenient way to vacuum and mop hard floors simultaneously. Its compact design makes it easy to store in small spaces, without sacrificing cleaning performance, making it a top choice for those seeking efficiency in household appliances.
- Superior drying performance: This 2-in-1 floor washer boasts a powerful water recovery rate of over 90%, ensuring your floors are not only spotless but also dry and streak-free in minutes. With this level of effectiveness, your floors will maintain their best appearance while drying faster than traditional methods.
- Hygienic self-cleaning feature: Simply place the iFloor 3 Breeze Complete in its storage dock to activate the hands-free self-cleaning cycle. This innovative feature keeps the brush and tubes clean and odor-free, ensuring your cleaning appliance is always ready for use and maintains its peak performance.
- Lightweight and maneuverable design: Thanks to its self-propelled design, the iFloor 3 Breeze Complete allows for effortless movement. Its lightweight build makes it easy to navigate up and down stairs and reach into every corner, providing a thorough clean with minimal effort on your part.
- Comprehensive accessory package: The COMPLETE edition comes with an enhanced accessory pack, including two roller brushes and two bottles of Tineco Deodorizing and Cleaning Solution. This ensures you are always prepared to tackle the next sticky mess, reinforcing the iFloor 3 Breeze Complete as a versatile household appliance.
Variation’s Description
Ask & Know: Your Questions Answered
1. How efficient is the Tineco Floor ONE S3 Cordless Hardwood Floors Cleaner on different surfaces?The Tineco Floor ONE S3 is a versatile cleaner that can be used on a variety of surfaces. It is recommended for bare floors, ceramic tiles, hardwoods, laminate, linoleum, and multi-surface. The powerful suction of this extreme vacuum can efficiently remove dust and dirt from all these surfaces, leaving them spotlessly clean.
2. Does the Tineco Floor ONE S3 Cleaner have a cord?No, the Tineco Floor ONE S3 Cleaner is cordless. This means you can move around freely without being limited by the length of a cord. It runs on a powerful 21.6 Volts battery that can last for up to 35 minutes on a full charge.
3. Can the Tineco Floor ONE S3 Cleaner be used as both a vacuum and a mop?Yes, the Tineco Floor ONE S3 Cleaner can function as both a vacuum and a mop. This makes it ideal for wet and dry cleaning. The wet cleaning feature allows you to mop your floors while the dry cleaning feature works like a regular vacuum, picking up dust and debris.
4. What is the weight of the Tineco Floor ONE S3 Cleaner?The Tineco Floor ONE S3 Cleaner is lightweight, weighing just 17.64 pounds. This makes it easy to carry and maneuver around your home.
5. How loud is the Tineco Floor ONE S3 Cleaner?The noise level of the Tineco Floor ONE S3 Cleaner is 78 dB. This is relatively quiet for a vacuum cleaner, allowing you to clean your home without causing much noise disruption.
6. Does the Tineco Floor ONE S3 Cleaner come with a warranty?Yes, the Tineco Floor ONE S3 Cleaner comes with a 24-month limited warranty. The manufacturer also offers 24/7 customer service support, including emails, messages, and free calls.
7. What is the capacity of the Tineco Floor ONE S3 Cleaner?The Tineco Floor ONE S3 Cleaner has a capacity of 0.6 gallons. This means it can hold a substantial amount of dirt before it needs to be emptied.
8. Is there any special instruction for using the Tineco Floor ONE S3 Cleaner?It’s recommended to use the Tineco Floor ONE S3 Cleaner on hard floors. It’s also important to charge the vacuum fully before use, and regular maintenance, like cleaning the filter and emptying the dirt compartment, is advised to ensure the vacuum performs at its best.
Richard –
The best investment
You need this!! Best investment for home cleaning til this day
James Thomas, PhD –
Died two months after warranty expired
Stopped charging two months after the warranty ran out. Reached out to the company with no luck. Very disappointed!
Jess –
Stops working
I wish I would have listened to other reviews. This worked great for about 6 months. Absolutely loved it. Then it wouldn’t charge one day. Looked up possible causes and saw a lot of people saying to never get the charge below 30%. After days of attempting to get it charged it finally connected. Phew! It kept working for another couple of months but was constantly asking me to empty the dirty water tank when there was barely anything in it. Fast forward to now, it rarely charges, the vacuum feature has completely stopped working, and it drops large amounts of water randomly on the floor. It’s going in the garbage. Way too expensive to break so quickly.
Natasha –
Not worth it
It didn’t even last a full year and it stopped working it won’t stay on it’ll turn on for 5 seconds then turn off and on top of that it won’t suck anything up such a waste of money
Leanne –
Do not buy.
Do not buy. I hesitated to give a review, but today was the last straw. First, it stinks, even when you clean it. I have a small house and only use on my kitchen, living room and two small bathrooms. This has happened before, but today it was the worst. It leaves puddles of water after ever push of the mop. Today it blew up. I have only had it 10 months and use it once a week. Soooo very disappointed especially for the money it cost. The concept is good, but buy a different brand.
Amazon Customer –
Thank you
I’m sorry I reported missing parts earlier. They were at the bottom of the box. So sorry. I am very pleased. Thank you again.
Leo Shut –
Was great when it worked but after two years of using the floor cleaner it stopped working.
It was a great thing to have around the house especially with hardwood floors. After 2 years it is useless. Every time you turn it on it stops working and instructs you to call customer service. After calling customer service the only option they give you is to send it in for service that will cost me additional $100.
Miranda Sliter –
I love it but…
I love love love my Tineco Floor ONE S3 Cordless vacuum mop BUT I can’t use it anymore. I have only had it for 2 1/2 years and it won’t charge past 15% now. I reached out to Tineco for help and ask what the options were. Since it only has a 2 year warranty, their only option was to give me a 10% or 20% discount on another product depending on what I pick. I asked if there were parts I could pay for like a battery or another charging station and those were not options as there are no spare parts available. The thing is I paid over $500 for it 2 1/2 years ago and if I’m gonna pay that kind of money for a product, I want it to work more than 2 1/2 years so just be aware when you are buying this out any other Tineco. Like I said at the very beginning I love love love my vacuum mop, but for the money that I put into it and not have an option for spare parts, I’m very disappointed in the product, the manufacturing and honestly the customer service. Although I will say customer service was very quick to respond, but there was no other option besides the 10% to 20% discount on a new one. It worked great and still would work amazingly if it would charge. And yes, I have tried different outlets, different positions and everything possible bc again I love this vacuum mop. I am so upset that this product did not last (and it’s just not charging, everything else is perfectly fine) more than 2 1/2 years. Tineco, do better! It pains me to throw it away!
mari_p –
Makes having clean floors easy
My tile floor stays clean since I got this vac/mop, its so easy to clean afterwards just make sure you clean it right after every use
David Hazen –
Not worth the mivey
I bought this product in December of 2021 I use it for only half the year because I am a snow bird And I only use it half of my rooms because the other rooms have carpet. It lasted about 2 years at most because we had fixed after a year and a half Never again not worth it!!
Shelby –
Good product in theory, but overall dissappointed
I bought two of these, one for myself and one as a gift for a friend because of the good reviews. I was tired of going through my whole house with a vacuum and again with a mop after. I was looking forward to being able to do both and then separate the two on occasion where I needed to do a deeper clean. I’ve had mine for over 3 months now and I feel like I can give a better review now at this point. When I first received the product, it arrived without the extra brush that it claims it comes with, so I only have one. But I hate complaining or asking “silly” things like that, so I let it go and just didn’t want to bother the company over a missing extra brush. Over the last few months of using this vacmop at least twice a week, I have noticed a couple notable things. The suction of the vacuum already seems to be going downhill just a few months in. Where it used to suck every little thing up before, now it just runs over it. I’ve also noticed from the beginning that it spits out water very randomly. I never use the “extra water” button, and even with that, sometimes I have PUDDLES of water on portions of my floor, and then nothing coming out in other areas. I have all LVP flooring. I just notice that the water is not consistent at all and then the suction isn’t pulling up the water well enough so its just leaving streaks of water and sometimes puddles, which is very frustrating. I really really really wanted to love this vacmop and I ignored a lot of things out the gate that were probably red flags because I was so excited, and now I can no longer return, so that’s a little sad. But I’m also very aware that based on other reviews that I might have just gotten a bad one. My friend seems to not have the same issues with hers, so it’s very probable that I just unfortunately received a malfunctioning one.
Brian C. Reed –
Waste of money
I’ve had this machine for 2 years and barely 3 months and had nothing but problems with it. First off it doesn’t pick up much before it says run cleaning cycle and had to start sweeping or vacuuming BEFORE using this which defeats the purpose. Second the motor malfunctioned within a year of purchase and had to send back to the company for repair and now 3 months after warranty expired the motor is malfunctioning AGAIN and they don’t have the parts to fix it. On top of that I’ve had to replace the clean water tank 3 times because it will get moldy around the bottom parts if you leave ANY CLEAN water solution in it and there is NO WAY to open it to clean it. If you try to clean it the screw in the clean water tank comes loose and there is no way to fix that! This machine has been nothing but a headache and waste of money!
rochelle –
Immediate messes only
This vacuum/mop works extremely well, to the point where I didn’t believe it was actually working when I first started using it. It is such an incredible upgrade to my house. The one thing about it is, it doesn’t get dried or sticky stuff off the floor. So if I make a mess during the day I have to immediately grab it to clean it up. Here’s the big selling point though – my toddler grabbed a carton of eggs off the counter and accidentally dropped them onto the floor. Eggs went everywhere and it was an awful mess. All I had to do was pick up the shells and then the vop did the rest. It was so easy to clean up that mess I could have cried at the time. I am in love with this thing. It’s so light weight, versatile, and quiet. One thing I think could improve is the company should add a scraper on a stick for stuck on messes as an attachment for this. I also think it would be nice if the self clean setting didn’t spill a tiny bit of water into its charging doc because it makes it smell musty in the pantry where I keep it unless I wipe that off each time I use it.
Paul Lau –
The product has a very short lifespan.
I used the product for less than a year before it stopped charging. It was covered under warranty, and I had it repaired. However, shortly after, it became difficult to charge again, and now it has started leaking. For a product valued at $300, it should not fail within such a short period.
Diane Winkler –
Won’t hold a charge.
Worked great the first 8 months. Now it wont hold a charge. Turns off as soon as it comes on. Very disappointed. Loved this when it was working.
anna –
Customer service is horrible
Purchased this item back in June of last year. Had knee surgery in January and was unable to use while healing. After it sat for 4 months it wouldn’t power on. Wouldn’t charge, sent it to the repair facility, unable to repair and they only offered a refund of half. So basically something that lasted 6 months of use. Only worth half of what I paid. Not worth it.
Amazon buyer –
DO NOT BUY FROM THIS COMPANY
I am currently on hold with the company right now. My machine stopped working at the year mark. It was wonderful when it worked, but I believe having a product for only one year is a waste of money. Make sure if you buy it and it stops working, call immediately the company immediately because it only has a warranty for 2 years. Make sure you call before the 2 year mark of the purchase date. I called 2 days after the purchase date (not the arrival date) and was told that they wouldn’t help remedy the situation, but I could purchase another one. Why would I want to purchase an expensive product if it isn’t guaranteed to work after a year? Now-if they had good customer service then I would consider it. It was a great machine while it worked. This particular machine is discontinued. I now know why. Wish they had better customer service.
Monica Brennan –
Does not last or work right for a full use
The media could not be loaded. Haven’t had this a year or even used it a dozen times. It doesn’t last even for the full floor use. Always Needs to be emptied and says there’s “debris” but when it’s cleaned there’s none. Can’t even get it out of that mode now. It’s terrible and doesn’t even clean the floor that well. The good reviews must not have dirty floors ever. I would never buy this again. Not even for my worst enemy.
Tom G –
Tineco started smoking out the sides, caught on fire during use. Less than two years old.
The media could not be loaded. I have had this product for a year and a half. I used it this week and smoke started coming out of the sides. I turned it off, took it outside, and realized there was a fire inside the center.
Mary –
Super easy to use! Self cleaning! Charge lasts long enough to clean my entire 2000 sq ft home!!
The media could not be loaded.
Erin Nielson –
Less than a year and it’s leaking everywhere and the motor is making weird noises
I’m actually super upset. I have loved this vacuum so so so much and told everyone to get it. Like how does it break less than a year after getting it? 🙁 it’s leaking from the back of the vacuum and the motor totally sounds like it’s dying. We’re super bummed….
Meagan Wetzel –
Stops working
Loved it for several months and then it just went down hill. Leaves a trail of dirty water when I use it now. Not worth the money and wish I could return it for something else.
DavidW –
Died two weeks after warranty ended.
We were happy with this floor cleaner until it died two weeks after the warranty ran out. The message on the machine said to call customer service. We called and sat on hold until the automated system hung up on us (after holding for over 30 minutes). Then I tried email. I did finally got an answer from customer service, and it was even though my warranty was just days out of warranty, they would not cover anything on the machine. They didn’t even give an option for repair or offer any troubleshooting to fix the problem. the did off a slight discount on a new machine – which sells for almost $400. So if you want bad overseas customer service and no help when something goes wrong buy a machine from Tineco. I will not be replacing my machine with a new Tineco.
Diana –
La maravilla del siglo
Lo amo, es excelente, después de limpiar caminas descalsa y se siente como si el suelo estuviera acabado de pulir,gracias gracias gracias
Alexis H. –
Doesn’t hold a charge
The media could not be loaded. Do not buy this brand. It will not be able to charge after a few years, if that. The charging nodes and base essentially stop talking to each other. I cleaned them with rubbing alcohol and still, nothing. Because it is out of warranty tineco will do nothing except offer me 20% off buying a new machine…which will likely do the same crap. For the $ spent on this, it is really disappointing! I have managed to find a way to get it to charge by just literally picking it up and putting it back down on the base until it finally holds the charge…but it takes about 10-20 mins sometimes to get to that point. Every 15 seconds, lift the machine, put it back down, let it charge for 10-15 seconds ..and then it stops. Repeat for 10-20 mins until you finally win. But as a mom of 4 with a fulltime job…this is not ideal. I dont have that kind of time. Highly inconvenient, poor quality, and bad brand. Looking at buying bissell or shark to replace this machine!
Ralph Mason Clark –
Charging problem-Junk
A warning for anyone considering this product. At some point it will stop charging and the unit will be useless. There are countless youtube reports and consumer reports regarding this issue with the Tineco S3. Mine is now dead in the water and out of warranty. It will not charge. Instead of sending to Tineco and having the fix for a fee, I’m going to find a better product. There should be a recall or class action law suit. This is not just isolated issues. It’s widespread.
K Singh Canada –
Very nice item. 5*****. Thank you
Very nice item. 5*****. Thank you
Stephanie Hutchinson –
I am not sure how I have lived without this!
Absolutely love this purchase. I mopped my house weekly but I did not realize how much dirt was left on the floor until I used this! WOW!
Anna –
But this.
I was tired of manually mopping the floors, and since this got such good reviews, I thought I’d give it a try. It was easy to set up and use, dried quickly, and did a fantastic job all around. My only complaint is it’s a little heavy, but you can’t have everything.
Beaubrimmel –
Great cleanup for tile or wood
Used it on tile, vinyl flooring and wood worked well on all. Cleaned up minor spill and pet marks well,
Joseph V. –
AVOID AT ALL COST
After having this product for 2 years. I have gone through manufacturer warranty twice and they don’t make it easy for you to return them for repair. They want you to find and pay for your own box which can be a hassle due to the dimension of the product. Battery charging has been an issue by a lot of people, not just me. Youtube it if you don’t believe me. Don’t bother with their products… they will fail within a year.
Julie B –
Super Mop
I love this mop/vacuum. It’s works great on tile floors it picks up all the water you clean with. Just wish the water resevor was larger so you could clean longer without having to change/empty the water and refill. It’s lite weight and very easy to use.
Novice –
Must Read!!!
Since I was so pleased with the first time I used my S3 Cordless Floor Cleaner, I was very distraught that it would not operate correctly when I used it a second time. I must report to you that the problem with my floor washer was DUE TO MY ERROR.. I did not assemble the unit correctly. I overlooked (did not use) the dry filter. This causes the unit to not vacuum up the water properly into the DWT. I studied the instruction manual again and became aware that I did not install the dry filter. It seems to be working fine now. The company representative asked me questions and help me to determine what the problem might be and offered me the opportunity to return the unit since it is still within Amazon’s 30 day return policy. *English was spoken slowly and distincly. *Rep was polite and patient. GREAT CUSTOMER SERVICE Also, I asked the second representative a question about the reliability of this specific product and he gave me a very HONEST answer. I know it’s honest because I knew the answer when I asked the question. I look forward to being a long time customer of Tineco products.
Britt –
Stopped working, no support
It worked okay for about 2 years with very light use. We used it once or twice a week and it always left streaks of dirty water, so we had to mop again after using this. It stopped working altogether after about 16 months and their customer support is non existent. Nobody ever answers the phone or responds to chats. A complete waste of $300+ dollars.
Ivan –
Love and hate relationship
This product makes it easy to clean the floors, and it does a decent job. However, the tanks are small, and you have to stop and refill it multiple times during the cleaning process. Also, doing that takes a lot of time. I usually vacuum before cleaning with this cause, if I don’t, the dog hair will clog the mop every 5 mins or so. That entails pulling the roll apart and removing the wet dog hair. My god hair is very short so, I don’t see what the problem is. It maneuvers well around our small house. I wish it had bigger weather tanks, and the suctions was better so, it wouldn’t get clog.
spr95fs8 –
Will recharging up. Don’t recommend.
Stopped charging up. It’s a common problem with this model. Don’t buy!!! I have to stand by it and continually reset on charging so it’s charging for a few seconds at a time. At this point it’s useless. Look up this problem before purchasing.
Baughn fam –
Amazing – time saving wonder
This is the best wet/dry vac I’ve ever had. I HATED mopping more than anything and I felt like no matter how many fancy mops I bought, none of them left the floor clean. This is so fast- it has great suction, moves with ease, self cleans, cordless, and easy to clean. It cleans the floor so fast I’ve put it into a nightly routine. We are talking what used to take me at least 1-2 hours now takes me like 20 min. A lot of people complain because it fills up with water quickly, which means you have to change the water and empty the old a few times while cleaning. But my gosh big deal when it only takes you 15-20 min to do the whole kitchen! Both times I’ve used it, I’ve run a single charge and haven’t had to stop to charge the battery. So great battery life! Love this thing so worth the investment.
Amazon Customer –
So disappointed
I’m a senior on a fixed income and very tight budget. I saved for almost a year for this dual floor cleaner. I wish I would have used it as soon as I bought it because I would have returned it after the 1st use. This unit does nothing but wipe your floor. The slightest bump and the roller falls off. The water containers leak. I used it twice, Gave it to my neighbor and she returned it after her first use. Started saving again so I can get a new Bissell cleaner.
Bobbie J –
Tineco DOES NOT stand by their warranty
Warning to anyone thinking of purchasing a Tineco product—they do not stand by their warranty! Bought this machine, absolutely loved it, life changing, told everyone I knew to buy one. NEVER AGAIN!! Sent mine in to be repaired, it still worked but wouldn’t engage to mop (once in a while)….it was still under warranty. Was told they couldn’t repair it and they’d give me a 100 credit, I’d rather have my old machine back as it was in working condition 95% of the time!! They said they couldn’t send it back. Absolutely disheartening they don’t stand behind their product and warranty. Beware, they are amazing until they are not 🙁
Mikael F –
Amazing clean up!
Amazing. Don’t know how I lived without it. Picks up my dogs hair and any other mess that comes about.
Jordan –
Motor failure
My motor failed after 1.5 years. Garbage.
Cynthia Nabayan –
Terrible Tineco Customer Support Service
I purchased this in 2023. In August 2024 the machine stopped running. It would power on and immediately shut off . My advice is to read the details for 2-year limited warranty. I contacted customer service and was advised that the motor would need to be replaced. I shipped the machine where indicated. 3 weeks later I received my original machine back, repaired. I feel I didn’t purchase a used machine at $300. So after only one year of using I now own a refurbished and repaired machine with no more warranty. Buyers beware and cautious before buying a Tineco floor mop. Advice is don’t waste your money. Buy another brand. If I knew what I know now I would have purchased a Bissel floor mop/vacuum.
Alan marnik –
Died
Not money well spent
rabbit dude –
works real well
great product works as described
Yulia Orme –
Bad product and AWFUL customer service
Tineco’s bad product and AWFUL customer service taught me one thing when I shop on Amazon: check 1 star reviews for the product first before consider buying a product. I will never buy from Tineco ever again! They don’t stand behind their product. They just want to make money of people. When we bought their vacuum mop it worked few months then motor failure sign appeared and it was pouring water everywhere. After sending it for the repair it worked for only 4 months ( we used it 3 times only) and the motor failure happened again. The second time we had to deal with Tineco was awful…We bought their product for $300 and they told us they will not fix it as they don’t have a part and they would give us $40 prorated refund. I told them that $40 was insult and we wanted to be fix or replace with the same model. After painful emails exchange for few weeks the best they could do is give me $140 back. Amazon took care of this problem, but I will not buy Chinese brand ever again. We are going with an American brand.
Lilian –
It saved me
This vacuum saved my sanity. After having a baby and working full time I didn’t have enough time or energy to put my house together. I bought this last year and was one of the best things I’ve ever bought. It’s working like the first day. The battery lasts about 30-40 minutes so there is a lot that you can cover. Buy it.
Marci B –
Do not buy!
I have had this vacuum since 2022. At first it worked great! Just over a year into owing it, I received an error message (clean water tank empty) and it definitely wasn’t. I tried problem solving and then ended up contacting customer service. Since my warranty was up, I would have to pay to get it repaired on top of shipping it. I let the vacuum sit untouched until Sept 2024 (about a year). I turned it on and it worked, yay! Fell in love with it again, until I went to use it again today (1 week later). Same error and now it’s going in the trash and I’m buying a different brand. This error us known to Tineco. Please fix your vacuum! It’s amazing when it works.
melissa –
Less than a year!
The media could not be loaded. I bought two of machines. One for up and one for downstairs. They are less than a year old and now BOTH of my machines aren’t working and this is what it says. I’ve one of the machines back last week for repair. I just had to submit a claim for my other one. At this point I don’t know what to think. The same brand and machine. Both less than a year one and with the same problem within such a short time of each machine? I will come back and update.
Danamae –
Super light, self-propelled and works phenomenal
I bought this to use on my bamboo wood floors and my tile floors. I cannot believe how simple it is to use! No more pushing and pulling with my arm, making it sore and everything can be done in one easy step. The cleaner only takes a cat full and really cleans! You won’t believe after you use it the first time how dirt your floors were no matter how much you always mopped. I love it.