Product Features and Description
- No Need to Empty for 45 Days: The Shark IQ Robot vacuum features a bagless, self-emptying base that can hold up to 45 days’ worth of dirt and debris. Unlike traditional auto-empty robots, it doesn’t require any additional disposal bags. It is compatible with both 2.4GHz and 5GH Wi-Fi networks found in most homes.
- Impressive Suction Power: With its powerful suction capabilities, this vacuum can effectively clean large and small debris as well as pet hair from carpets and floors.
- Self-Cleaning Brushroll: The vacuum’s self-cleaning brushroll deeply penetrates carpets and engages hardwood floors, pulling up debris, hair, and dirt from all surfaces. It’s specifically designed to pick up more hair and prevent hair wrap.
- Control with Phone or Voice Command: The Shark IQ Robot vacuum allows you to schedule whole-home cleanings or target specific rooms or areas for immediate cleaning via the SharkClean app. It also supports voice control with Amazon Alexa or Google Assistant.
- Home Mapping and Room Selection: The vacuum maps your home and lets you select which rooms to clean instantly.
- Row-by-Row Cleaning: For complete home coverage, the vacuum methodically cleans row by row before navigating from room to room.
- Recharge and Resume: The Shark IQ Robot vacuum automatically returns to the dock to recharge and can resume cleaning from where it left off.
The Shark IQ Self-Emptying Robot Vacuum is the epitome of convenience, efficiency, and high-performance cleaning. It seamlessly blends the advantage of a self-emptying base with IQ Navigation total home mapping to provide thorough and efficient cleaning. Additionally, it delivers on the promise of the powerful Shark suction and the innovation of a self-cleaning brushroll.
Every cleaning session concludes with the robot vacuum automatically depositing dirt and debris into the bagless base. This unique feature means you can forget about the tedious task of emptying the vacuum for up to a month. The self-emptying base has the impressive capacity to store a month’s worth of dirt and debris, ensuring a hassle-free cleaning experience.
In essence, the Shark IQ Self-Emptying Robot Vacuum not only delivers top-tier cleaning performance but also takes the convenience factor to a new level. Its state-of-the-art design and features make it a standout choice for those seeking a truly efficient and user-friendly cleaning solution.
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,983 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Floor, Carpet, Hardwood:
- : Item Weight 13.2 Pounds
- Battery Cell Composition Lithium Ion:
Shark IQ Robot Vacuum: Cutting-Edge Features and Performance Evaluation
| Feature | Description | Grade |
|---|---|---|
| IQ Navigation | The Shark IQ Robot utilizes advanced IQ Navigation to map your home and plan its cleaning path efficiently, ensuring thorough coverage without missing spots. | Excellent |
| Self-Cleaning Brushroll | This feature enables the Shark IQ Robot to remove pet hair and long hair from the brushroll automatically, reducing maintenance and improving cleaning performance. | Good |
| Wi-Fi Connectivity & Voice Control | Wi-Fi connectivity allows the vacuum to be controlled via a smartphone app or voice control through devices like Amazon Echo, enhancing user convenience. | Excellent |
| Self-Empty Base | The Shark IQ Robot can empty its dustbin into the base after cleaning, which can hold up to 30 days of debris, minimizing the frequency of manual emptying. | Excellent |
| Battery Life | With a battery life that supports up to 30 days of cleaning before recharging, this Shark IQ Robot stands out for its long-lasting operation on a single charge. | Good |
| Filter Type | It comes with a non-washable filter that captures dust and allergens. However, being non-washable might require more frequent replacements compared to washable types. | Average |
| Power Source | The Shark IQ Robot is battery powered, providing cordless convenience and eliminating the need for proximity to power outlets during operation. | Good |
| Surface Recommendation | Designed for multiple surfaces including floor, carpet, and hardwood, this robot vacuum adapts to different cleaning environments, making it versatile for home use. | Good |
Explore the latest in robotic home cleaning with the Shark RV1001AE IQ Robot Self-Empty XL. Discover how its IQ Navigation, self-cleaning brushroll, and Wi-Fi connectivity make it a standout competitor. Also, find out how it compares with similar vacuums that promise a smart, efficient hands-free cleaning experience.
What’s Good, Bad, and Ugly About the Self-Empty Robot Vacuum? An In-Depth Review
One user, Casey Johnson, was extremely satisfied with the Shark RV1001AE IQ Robot Self-Empty XL’s performance in a home with hardwood floors and pets, stating that it’s a “game changer” and “She definitely needs dumped every few days being that we have four dogs that shed. But she has no problem cleaning up all the dog hair twice a day for us. We absolutely love her.”
Another user, Stacey, emphasized the vacuum’s efficiency and convenience, expressing that it “keeps my first floor spotless, running it once or twice a day,” and plans to buy another for the second floor. The ease of setup was also a highlight, with Stacey noting, “It was a breeze to set up. Highly recommend.”
Desertrosebud, a senior citizen, praised the ease of use and the self-emptying feature, saying “Rosie works great and does a thorough job of cleaning my house… Rosie goes back to the base when needed to empty the debris into the bagless base container, then goes right back out to finish the job.”
On the downside, Vonnie mentioned that the vacuum “doesn’t pick up the dirt very well and doesn’t reach all the main spots,” requiring a second run with a traditional vacuum, which was disappointing given the price.
Yaroslav Nikolenko expressed frustration with the robot’s functionality, stating it “doesn’t clean enough properly,” and faced issues with it “sometimes turns on nighttime very loud.” The connectivity issues also made it difficult to use, as it “sometimes disconnected from application and can’t be used.”
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Not the worst but definitely not the best, doesn’t pick up the dirt very well and doesn’t reach all the main spots I got it for. I have to go over again with my own vacuum and that defeats the purpose especially for the price of it. Overall I’m not too thrilled with it if I’m being honest
Available Product Variations
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,983 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Powerful Suction with Shark IQ Robot: The Shark IQ Robot delivers outstanding suction capabilities, easily removing dirt and debris across various flooring types, ensuring a meticulous clean throughout your home.
- Thorough Cleaning with Matrix Clean: The robotic vacuum utilizes Matrix Clean technology to methodically traverse your space in a grid pattern, taking multiple passes over soiled areas, ensuring comprehensive and deep cleaning across the entire home.
- Self-Emptying Convenience: The Shark IQ Robot boasts a self-emptying base that can store up to 60 days’ worth of dirt and debris, eliminating the need for frequent emptying and the additional expense of disposal bags.
- Anti-Hair Wrap Brushroll: The self-cleaning brushroll is expertly designed to handle carpets and hardwood floors, effectively lifting hair, dirt, and debris, and is engineered to manage more hair without succumbing to hair wrap.
- Advanced Home Mapping: With its 360° LiDAR vision, the Shark IQ Robot meticulously maps out your home for efficient cleaning, skillfully detecting and navigating around obstacles, and adapting to changes in the home environment both during the day and at night.
- Ideal for Pet Owners: The Shark IQ Robot’s potent suction, specialized self-cleaning brushroll, and self-emptying system work in unison to effortlessly capture pet hair, dirt, and other messes, making it an excellent choice for households with pets.
- Effortless Voice Control: Enjoy hands-free operation by setting cleaning schedules, starting spontaneous cleaning sessions, or activating your Shark IQ Robot through Amazon Alexa or Google Assistant with simple voice commands.
Variation’s Description
Embark on a journey to pristine floors with the Shark AI Ultra Self-Emptying Robot Vacuum, an innovation that transforms your home cleaning routine. The cornerstone of this device is Shark’s powerful suction, which ensures that dirt and debris stand no chance against its relentless cleaning prowess. Coupled with the advanced Matrix Clean Navigation, this robot vacuum is designed to meticulously cover every inch of your space, guaranteeing a thorough and comprehensive clean that misses no hidden spots.
With the Shark IQ Robot’s Precision Home Mapping technology, your living spaces are navigated with surgical precision. This smart system creates an accurate layout of your home, ensuring that the Self-Empty Robot Vacuum maneuvers around obstacles with ease and never loses its way. The icing on the cake is the vacuum’s self-emptying feature, boasting an impressive 60-day capacity bagless base. This means you can enjoy the convenience of automated cleaning for up to two months without the hassle of frequent dustbin emptying, making it a true set-and-forget solution for busy individuals seeking an immaculate home environment.
Ultimately, the Shark AI Ultra Self-Emptying Robot Vacuum is more than just a cleaning device; it’s a sophisticated, time-saving companion that elevates the standard of home maintenance. Whether you’re dealing with pet hair, daily dust, or the occasional spill, this intelligent vacuum has got your floors covered, providing peace of mind and more free time to enjoy your spotless living space.
Understanding More: Questions Answered and Explained
How often does the Shark robot vacuum need to be emptied?The Shark IQ Robot Vacuum is designed with a self-empty base that can hold up to a month’s worth of dirt and debris. This means you should only need to empty the vacuum once every 30 days, although this can vary based on usage and the size of your home.
Can the Shark robot be controlled through voice commands?Yes, this robot vacuum is Wi-Fi connected and works with Alexa, which allows you to use voice commands to control the device. You can start, stop, and dock the vacuum just by speaking to your Amazon Echo or any other Alexa-enabled device.
Is the Shark robot suitable for homes with pets?Definitely. The vacuum comes with a self-cleaning brushroll that is specifically designed to prevent hair wrap, making it suitable for homes with pets. Its powerful suction and brushroll work together to pick up pet hair and dander from floors and carpets.
Does the Shark vacuum map your home?Yes, the Shark robot vacuum features IQ Navigation, which allows it to map your home and plan its cleaning path for efficient room-to-room cleaning. You can also view the map in the SharkClean app and designate certain rooms for cleaning.
Can the vacuum clean both carpets and hard floors?This robot vacuum is designed with dual-action capabilities, allowing it to clean both carpets and hard floors effectively. It automatically adjusts suction and brushroll speed to suit the surface it’s cleaning.
How long is the warranty period for the Shark robot vacuum?The product comes with a 1-year limited warranty from the manufacturer. This warranty covers any defects in material or workmanship under normal household use during the warranty period.
Is it necessary to purchase additional accessories for the vacuum to work optimally?No, the vacuum comes with all the necessary components for operation, including two extra side brushes, the self-empty base, and the robot itself. No additional purchases are required to start using the vacuum for its basic functions.
ML –
It’s a maid in a box!
Did a lot of research before I purchased this robot vacumn. I love it! Steve McClean (that’s what I named mine) is awesome. I mapped the house and then created rooms. It does not have the ability to avoid your pet’s “accidents” (I would’ve had to pay triple for a vacumn with that feature) so I scan the room before I put Steve to work. This is such a great vacumn I lifted one to a friend. No regrets on this purchase.
sherman –
Doesn’t work/clean
Been charging for 8 hours now and the robot will turn on for 2 mins then freeze. I’m really upset with the situation.
M Chin –
Daily vacuuming was never easier!
The media could not be loaded. I’ve had Rosie about 6 months and is programmed to run through the entire house every morning. Getting under beds was a major concern for me. My house is very dusty from being close to 3 major highways and a mile from a major international airport. The daily vacuum prevents dust buildup and helps to keep my house cleaner and with a lot less dusting needed throughout the house. I am disabled and appreciate having a resource that will do these tasks. I use the daily scheduling but don’t talk to the vacuum. It empties regularly on its own so that is a bonus. The main compartment will hold a lot of dust. It won’t last 2 months with my excessive dust but it is easy to empty the bin. Connectivity has been lost a few times but it doesn’t seem to be a regular problem and has not stopped Rosie from doing her job. The app for Rosie is easy to use and helps to keep track of your vacuuming results. It takes about 90 minutes to vacuum my small 3 bedroom house. Halfway through her task she returns to base to empty. She is usually about 15% battery when she returns to recharge. After she recharges there is usually about 6 more minutes of vacuuming to finish up and she does that once she is fully charged about 2 1/2 hours later. The vacuum goes under tables and chairs and beds easily, but not under my couch and chairs and ottoman or dressers that have a lower profile. I don’t have problems so far. I’ve had to replace a brush after it got caught on a rug, which was simple, and I’ve had to clear the brush roller a couple times. All was easy to accomplish. I’ve used the matrix clean room cleaner and the no-go zone feature. Both worked well. (You need the app for these functions) If you accidentally kick your vacuum or it gets knocked off the base, it will return on its on. You can easily use your vacuum without the app, there are controls for cleaning and docking on the top of the vacuum. The app helps you program daily vacuum or a certain time. That is convenient for me. The only thing that could be a problem is where you locate the vacuum. There should be 5 feet of clearance on both sides and the front for the vacuum to have space to realign with the base. When I bought this it was not reviewed yet, and in spite of my hesitation, I do not regret my purchase. I paid just under $400 for my vacuum and I highly recommend this product.
Cassidy Lee –
Missing parts
Vacuum arrived with missing parts. No brushes in the package and no way to contact. With no brushes is it still considered a vacuum??
Frances Gieldon –
Does not work with a 5G wifi
Description on Amazon makes it look like with 5G wifi but it does not
Ursula Froes –
Stopped working in 10 months
I absolutely love this product BUT it didn’t last! The actual robot will not charge even though the base shows it being fully charged – it has no signs of life! It is very hard to get any support via Shark app or Amazon; basically a dead end no matter where I look. Disappointed with the life of the product & the difficulty to get in touch with customer support.
Sarah –
Dead Battery 4 Months Later
The product itself works great! However, four months (and maybe 5 uses) after purchase, the battery died and has to be replaced (another $60 plus tax/shipping). After speaking with shark customer service, I was told the 1 year warranty doesn’t cover a new battery, but the battery shouldn’t have lasted 3-4 years. It’s likely that the product sat with Amazon for too long, resulting in a defective product. Would recommend purchasing direct from the seller instead.
David J. Sanek –
A wonderful auto vacuum
This was a christmas gift for my wife and we both have been very pleased with it. Lizzie, as our robot is named, is scheduled for a run every Friday at 6 AM, and without fail, she dependably goes on her weekly run with quiet efficiency and speed. The auto emptying of the vacuum is an added plus. Once you run the “mapping” part of the program, the vacuum will know where it is to go and what areas you have marked as areas to avoid. We liked this so much that we recommended it to our friends who are now the proud owners of their own Shark AI Ultra Voice Control vacuum.
Bryan Patterson –
Shark is hungry
Great job! Keeps my floors spotless!
Courtney Rose –
Broke after 1 month…
It literally just stopped working after a month. We checked it, cleaned it, replugged it in and nothing. It left dirt everywhere, the suction was awful. It can’t clean under the little edge of our kitchen cabinets and it will fit just fine, so it pushed dirt into the corners of the house everywhere. Worse purchase, returned it and won’t be ordering another smart vacuum ever again.
Kayla –
High shedding plugs vacuum
I am bummed that this plugs as much as it does. We have a dog with long hair that shed quite a lot. We have to remember to check it everyday when we get home because it plugs so much with dog hair.
hhoffa –
Best thing ever
Best purchase I’ve made in a long time. It’s kind of dumb and tries to go over small bumps then gets stuck, but it gets itself off. Took a little figuring out how to get the canister off, but managed. Only downside to this is you have to make sure flimsy things that can get pushed aside easily are off the floor. I had a cami in the corner and the side brush got tangled on the strap, and my bathroom rug gets pushed around, same as my cat food and water bowl, and the string to my blinds got caught on it once too.
Carley Day –
10/10 do NOT recommend
I have owned many robot vacuums between Shark and Roomba. Shark has been my favorite brand for many of my household items. I am totally disappointed with this vaccum though!! Unfortunately I purchased 2…I should have returned but thought to give them a chance. For reference, I have no carpet and have 2 dogs with normal shedding. The amount of debris that gets caught between the brush and the basket of the vacuum is horrendous as is the debris that gets stuck coming out of the basket when docking and attempting to empty into station. The vacuum is always stopping with errors because the suction power is so poor that the debris does not make it into the vacuums waste basket. It does not dock when it needs to empty, either. I make a mess having to clean the bottom so frequently, every time it runs. It also does not go all the way to trim of the floor – example in the kitchen it is necessary to vacuum right up to the cupboards and this vacuum does not. I am thoroughly unimpressed and disappointed with this vacuum and would recommend previous models undoubtedly over this.
Roxi –
Stopped working less than 2 Years Later!
Purchased this Shark product 7 months shy of 2 years and it won’t even power on anymore! Seeking a replacement through Amazon and will update later.
Ellie –
Best Robot Vacuum Yet
Absolutely love the features of this vacuum. Cleans by room if needed, and the matrix clean is sure to get up any messes (also has a spot clean feature). I’ve been using it for a month, it cleans every day on a schedule, and it has only gotten stuck twice. Once on shoelaces (my bad) and once because it shut itself in the laundry room. All in all, much exceeds my expectations!
Nelvis –
I don’t recommend
It only works 6 months
Brooke –
Not great
I purchased a Shark robot vac based on friends who have them and love them. This particular model is not great. It doesn’t pick up debris well and often leaves enough behind that I have to spot clean by hand. I have a cheaper model with older technology that cleans far better. This model also has a large disk on top that prevents it from going under furniture, even furniture with risers to increase height. If you have a multi-story home, this model will map only one floor. You can use it on other floors by carrying it to that area and pressing the “clean” button on the machine (rather than using the app), but there is no room mapping if you do it that way. There is also no remote control to direct the vac if it has missed a key spot. You can direct it to spot clean a small area, but that involves returning it to the doc, waiting for it to reset, and then sending it off to a small area. By the time I’ve done that, it would be just as fast to grab my stick vac and spot clean myself. It also does not appear to be pulling a lot of pet hair out of my area rugs. In comparison to my older, cheaper model, it appears to be pulling only a fraction of the pet hair up. Overall I don’t recommend, as my older, cheaper vac performs much better.
Kathi Mangold –
Shark robot self empty vacuum
Bought for my grandaughters shower gift. She loves it.
Fawnji-relli –
Game changer!
The Shark AI Vacuum has been a game-changer in my cleaning routine! Its navigation system maneuvers around obstacles, making sure every inch of my home is spotless. With powerful suction and the Matrix Clean feature, it tackles dirt and debris with ease, leaving my floors immaculate. The convenience of voice control and the app scheduling feature has made managing cleaning tasks a breeze. Clean every room or certain rooms and forget about it! Plus, the self-emptying dustbin and washable filters make maintenance hassle-free. When down with back pain I am still able to have clean floors. While it’s a bit pricier, the Shark AI Vacuum’s performance and convenience make it a worthwhile investment for anyone looking to simplify their cleaning routine.
nomadic1 –
Great device that just works!
Great Robo vacuum that just works. Easy to set up and use. Love the vacuum report, love the ability to find the vacuum. The collection bin is easy to empty. The one negative I’ve found is that it would be extremely beneficial to be able to setup multiple schedules. I would love to be able to have one schedule that does a daily vacuum of trouble spots, another schedule for alternating rooms.
Brandy –
Wish I bought one sooner!! Glad I have it now!
Best purchase ever!
Krista –
Loses connection all the time
Worked great for the first month and then constantly has connection issues and doesn’t complete cleaning
fred –
gets stuck alot
works great but you need to make sure obstacles are not in its way, will get stuck on just about anything, if your rugs have tassels and anything the can be tangles in the vacuum you will need to remove or not let the vacuum in those rooms
jerry –
Don’t last ling
Cheap product. Disconnects from WiFi easily. Hard to navigate app, and will stop working well within 6 months.
Cynthia Douglas –
Worked great at first! But was was quickly disappointed 😔
I really liked the quality at first. But not even a month in it started saying “My side brush is stuck error #2”, and would not continue cleaning. I checked the side brushes multiple times following the shark app directions, and there were no blockages. I called Shark a few times and had video calls showing my flawed product. They recognized the flaws and offered to send a replacement. However they stated the replacement will be a different color and NOT include the home base, side brushes, roller brush, or back filter. I would have to save or replace those parts myself. I said ok well thanks that will do I guess, because this thing was expensive and I just bought it! But since I live in Alaska (Which is part of America! Not a foreign Country) they would have to charge me $100 dollars to send it to me, and they don’t send to PO Boxes! I felt that was ridiculous because I had just spent so much on the vacuum already for it to do this within a month, and have to pay another $100 dollars for them to send me a replacement shell of the product. I don’t even know if that will work. So what does that just leave me SOL? The kind lady that was helping saw also how it didn’t make much sense and tried asking the supervisor. Unfortunately that also did not work out in my favor, as the supervisor refused removing the extra fee. I don’t know what to do. I’m very disappointed and saddened and feel like I wasted my money and was taken advantage of.
Cheryl Sparks –
Best vacuum EVER!!!
Love this so much. Easy setup and easy app installation and user friendly
TS323 –
Love my Shark!
I have a dog that sheds permanently and I hate to see dirty floors. This vacuum does a good job, though occasionally I have to untangle the brushes, but it the case with all my vacuum cleaners, because the hair is long and there’s just too much of it! I run it at least twice a day and it does a great job picking everything up!
Lynnn A –
Roll brush gets clogged way too easily
I’m very disappointed in this vacuum. The roll brush gets hair/fibers caught in the ends all the time. It gets wrapped around the ends and you have to remove the brush to fix it. Also, I had only had the vacuum a couple of months and it kept saying the laser on top was blocked or dirty. I cleaned it, restarted the vacuum, and yet it kept happening. Ultimately Shark sent me a new vacuum. The laser issue was resolved with the new vacuum, but the stuck roll brush persists. I replaced the roll brush with a new one, but it still happens. Poor design. I don’t recommend this product.
Gordon Freeman –
Lasted about 6 months.
A couple hundred dollars down the crapper! Wonderful machine consistently gives error 2. No fix in sight and beyond return window.
Cheryl Darnell –
How did I ever live without this thing???
Amazed how well it works and cleans. Ordering a second one for upstairs! Highly recommend! We have 4 short haired dogs that shed and it is helping with the hair issue big time!
M. Williams –
Really wanted to like it
I have dog training facility with 5600 ft of 3/4″ rubber floor, and this did do a great job of cleaning it. The dog hair only minimally wrapped around the roller, it stored a lot dirt/hair, and it is a rugged machine. What it didn’t do is consistently is follow the map and the rooms I created. There were days where it was following a map that wasn’t even created. It is for this reason I returned it.
Daniel G. –
We named it Sharkie
We purchased this robot vacuum after an extensive review. Others said that they liked having one in their house so we took the plunge. We are very impressed with the results of it’s ability to vacuum and it’s ability to expel it’s contents into the base container. The battery doesn’t last for the entire process for our ho.e so now we select A room(s) as needed or desired. The unit is fun to have and makes the chore of vacuuming non existent. Recommended!
jacob kaminski –
Didn’t last long, warranty replacement is a downgrade.
Well it worked great for 4 months. Then got the error code to clean under the Shark logo. Looked up how to do so. Got some canned air and went to town trying to clean it. It never worked for more than a few minutes again always with the same error. Called Shark, we trouble shot it. They determined they were just going to send a new unit. The unit they sent only has one side brush and smaller capacity. Being that the model is a couple hundred dollars less than what I purchased I ain’t happy. Doubt I will buy another Shark after losing $200 on 4 months of ownership with the replacement.
Amazon Customer –
Return to home by itself
This product is useless does not even return back to home by itself, few days it was doing so
Amazon Customer –
Cannot handle animal hair/fur
Every 2-3 days I get a “My brush-roll is stuck” message. The self-empty feature doesn’t clear the chamber, so it gets completely clogged and I have to manually pull it all out. The main reason we got it was to pick up after our shedding beasts. If you don’t have dogs or cats, it’ll probably be great.
Jordan Hall –
Cleans but Mapping Feature not Functional
Great idea but poor execution regarding the mapping feature. Would not correctly map my home. Purchased in order to map and set up rooms that I send the vacuum to for cleaning. I don’t understand why the vacuum can’t build on the map it creates with successive runs. The company doesn’t clearly explain the mapping process. If you accept the map it will not improve on later runs. But each time I deleted and ran again the map was always deficient.
Joan –
I like this robot vacuum
I like this so much I bought a second one for downstairs. It does a decent job on dog hair, though it does blow some hair around, but eventually it gets it. The only downside is that it can’t get behind the doors unless you are there to close and re-open them. Then that messes up the mapping memory.
Cathie Johnson –
Do not buy
Less than a year, quit working, what we figured was the battery. Have called customer service quite a few times received a customer service number and no one ever called us back. Poor product.
Twomlj –
Arrival looked pretty beat up
Didn’t work tried everything to reset it. Kept giving the same error of objects in its way. But it just would spin around after coming off the base. Charged to 100% this item wasn’t used. It was broken. The box it came in told the story of whoever had it before me. It was completely beaten up . Not well cared for. Returning
J –
Stopped working after a year
Product worked well the first year. After that , keeps getting errors within a few seconds of starting. Cleared as directed but keeps giving error messages and doesn’t vacuum.
Possible Previous Customer of Amazon –
It crapped out 2 months after I bought it.
It quit after 2 months. They are sending a replacement to replace the wrong replacement they sent the first time, however. Good for them….Really! I got the extended warranty which I highly recommend. I have had a few different robovacs over the years and none of them really last without trouble, especially for what they cost!
cecilia –
Works great for a bit but then suddenly stopped charging
I’ve had my shark for almost a year, I bought it June 2023 and it has worked great until recently when it suddenly stopped charging. I bought a new battery in case that was the issue however it didn’t seem to help. Unfortunately this Shark vacuum is not able to be registered, not sure if it was a discontinued item or just older but there’s little assistance from Shark customer assistance.
Sierra51 –
Worked perfectly for 11 months and the application would not connect.
(Robot is under warranty) My robot would not connect to the internet thus the maps and schedule time for running does not work. See image. I watched the Shark support videos. Still no communication connection on the app. We called the numbers listed for support. We received 1 hour and 12 minutes support working on the wifi and another 1.5 hours the next day trying to work with support. Our wifi and all systems were go but they wanted more time as in a few more days. I refused since I repeated the steps over and over with a video camera from support checking my unit live so they know I was making the correct configurations. Day 2 of support wanted to escalate forward to check their systems. I refused and asked that the Shark Robot’s warranty be accepted and to send a new unit. They would not send a unit. So we asked to speak with the supervisor. He wanted to wait and escalate again and call back to work with our Shark Vacuum and reset the application on my phone in a few days again. I refused. 2.5 hours of support is enough. Honor the warranty. After refusing any more support help, we stated that the warranty must be honored. We had the warranty and read it to him about honoring a defective unit. He decided to allow the warranty to send us a new unit. All three support people were very patient and kind. However 2 hours and 40 minutes is enough. Be aware…
Arnie Wetzstein –
It works
Use for cleaning dog hair
jenny –
If you have pets, Then you need this in your life
Best robot vacuum cleaner, I have ever owned. I run it on hard floors with rugs every day. It does a wonderful job of not getting tangled or stuck under things. The app is a wonderful to tool. If you are thinking about it, Just do it. I have two giant breed shedding dogs in the house.
Stephanie Anton –
Cleans great, but the APP is horrible
Robot does a great job of cleaning our carpet and hardwood floors. However, the app is so horrible that it almost makes the robot worthless. The robot will start cleaning in the middle of the night with no programs set and DND activated. The maps will get corrupted and have to be deleted regularly. Cannot select a specific room and clean it without going all over the house. I’m not sure what their app writers are doing because it absolutely does not work for me.
Maya –
Absolutely love!
Probably my most worth-it splurge purchase ever! It cleans really well, much better than my 5+ year old Shark robot. I love that I can schedule it to clean and when it gets stuck (the occasional sock usually) it sends you a notification. You can even make it make noise so you can find it (super helpful if you have a lot of nooks and crannies it can get stuck in/under). Most days I come home and check my app to see it vacuumed the whole house (all hardwood with a couple of rugs) without issue! My only complaint would be that it has gotten stuck on my thicker faux fur rug a couple times and it has twisted up the side brush, and one side brush got lost due to this and I’ll need to replace it. Overall an amazing purchase that has saved me so much time and energy. I only wish I got the version that mops too so I could really cut my cleaning time down.
Perla –
Suction
Absolutely love this robot vacuum! 🤖 the suction is amazing, picking up small particles and pet hair. If you have fur babies, this will be your best friend!
Baretree –
Doesn’t live up to my expectations.
I expected more from a shark but was disappointed. Don’t get this item if you have lots of pets. I have to sweep the entire floor before using this and it still gets clogged up with hair at least once every use. ( I have Golden retrievers) —My hand held shark works better!
Kindle Customer –
Trash
Don’t waste your time or money. . Within 6 months it went bad. The notification errors are inaccurate and so are the troubleshoot instructions. Go with a different company.