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Shark Navigator NV356E Professional Upright Vacuum, HEPA, Swivel, XL Cup, Pet Hair

Shark Navigator Lift-Away XL: Master Pet Hair with Swivel Ease

(1743 customer reviews)

Price range: $143.99 through $229.99

Shark
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Rating: 4.4 out of 5 stars
Opinions & Reviews: 107630
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1743 reviews for Shark Navigator NV356E Professional Upright Vacuum, HEPA, Swivel, XL Cup, Pet Hair

  1. Chelsea Harmeyer

    Sent me used product????

    When receiving this item. The box for the vacuum was not seal in any way. When opening the box there was plastic that was just thrown in there all the pieces were just placed in the bottom and not wrapped in the plastic. Then when pulling out the dirt collector it was covered in dog hair and dust. Obviously used prior and just sent to me.

    Variation: Color: Blue / Reviewed in the United States on February 5, 2025
  2. Jamie Batson

    Fantastic Product!

    So happy with this purchase. I was a little hesitant after reading some of the reviews but SO glad I went for it. I have 2 free roam bunnies and a dog, so the dander, hair, and dust is a real issue. This vacuum has amazing suck! The 1st time I used it I had to empty the basket after the first rug….and I’m a heavy cleaner (made me wonder how long my old vacuum had been broken before I realized). The cord is long, the mobile basket is super helpful in cleaning areas I couldn’t before, and the long handle helps me reach behind the couch and other crevices that gather dust.

    Variation: Color: Blue / Reviewed in the United States on February 5, 2025
  3. Jane Royther

    Really like Shark products, just NOT this one

    First the positive. It has good suction. Otherwise, it is bulky (does not get under things). The cord constantly gets in the way. Super hard to push over the carpet even when adjusting the tension to do so. I used it twice to see if I was crazy in my frustration, but I was NOT. I LOVE Shark products, just not this one.

    Variation: Color: Blue / Reviewed in the United States on February 5, 2025
  4. Lisa Sabye

    It won’t move on carpet!!

    Regardless of the rollbar setting (on, or off for bare floors), it takes tremendous force to move it on normal carpet. Right out of the box, so no clogs. I can see the rollbar spinning, so I know it works. Suction at minimal setting per instructions and cleaned out the cup. There is no height adjustment, which is a poor design. Sending it back and won’t buy this brand again.

    Variation: Color: Blue / Reviewed in the United States on February 5, 2025
  5. Inge Werner

    Like it

    Nice little vacuum, easy to assemble, cleans well and is relatively quiet. The only problem I had was that there was no place to attach/store the accessories and the instructions on this were unclear.

    Variation: Color: White/Silver / Reviewed in the United States on February 5, 2025
  6. Joy from Texas

    it won’t last too long – the old one model was much better

    Read the other 1-star reviews – they say it all. Here’s myshort version: I had a shark lift away for years and really liked it. I believe I got it at another at a store. So I when it died, I bought another shark. but the new one is awful 1. It falls over CONSTANTly. 2. The dust cup is ridiculous – it has to be emptied top and bottom. 3. No light 4. No baseboard suction 5. Accessories storage attachment – are they kidding? they fall off constantly! I found a small bag that would work to store them and the spare dust filters, but then the carpet function died, and now I have the spare parts, but no working vacuum. It will only do hard floors now. It cost like $180 and I’ve only had it for four months. But I hate the thing so bad, I’m gonna try to contact the company and ask for at least a partial refund. Good luck to me. If they do the right thing and send me a new vacuum I’m going to give it to my son for his rooms upstairs ordered.

    Variation: Color: Lavender / Reviewed in the United States on February 5, 2025
  7. Adlin Rodriguez

    Super

    A super vacuum cleaner leaves everything clean at the moment, you don’t have to try too hard

    Variation: Color: Lavender / Reviewed in the United States on February 4, 2025
  8. Kindle Customer

    Back to Shark brand

    I have had Sharks before and got another brand but glad I went back to Shark brand. The vacuum does a very good job. Light weight and easily maneuverable. I miss my retractable cord but it is very good for the price.

    Variation: Color: Blue / Reviewed in the United States on February 4, 2025
  9. DeAnn Abington

    Worst vacuum ever

    Top handle won’t stay locked in, bottom hose pops out , poor suction!!!! I’m extremely disappointed. Got for Christmas from my mom, so it was too late to return when she gave it to me. ☹️☹️☹️

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  10. genie herrin

    Great design and performance

    No details. This is simply one of those products that puts a smile on your face every time you use it!

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  11. jumperupper

    Great for wood floors

    I needed a vacuum that could turn off the beater bar for hard floors. This does a great job and is quite lightweight to push around. The cord is pretty long as well–it’s not auto-retractable, but it’s not that hard to wrap back up (would love an auto-retractable, though). It is not great on some of my rugs. It isn’t adjustable height for the floor, so it gets stuck on one of my rugs that isn’t even that high. On the other hand, it does great on a similar rug. So I can’t quite figure out why, but if I turn off the brush roll, I can push it over the rug. I had another one like this model for many years, and I primarily used it to vacuum the car. All in all, it’s a good vacuum for the hard floors, which is what I really needed.

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  12. Bette Hutchcraft

    Not what I expected

    I was very disappointed in the product. It is hard to handle, the air coming out of the vacuum cleaner will blow right into your face. The on/off button would be better up higher, easier to reach. Dust flies everywhere when emptying the container.

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  13. redrn

    Great for dog hair

    Great for dog hair

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  14. Jim

    Great vacuum

    Amazing vacuum that works great. Strong suction, light-weight (for a full-size vacuum) and easy to use.

    Variation: Color: White/Silver / Reviewed in the United States on February 3, 2025
  15. Nancy Hand Hepler

    The Shark Liftaway Vaccum is a real Pro!

    The Shark Liftaway Deluxe Vaccum is versatile and the suction power is beyond compare! It cleans upholstery like it was done by a pro. I’m very pleased with the whole package!

    Variation: Color: Blue / Reviewed in the United States on February 3, 2025
  16. Mark

    Not the best.

    This shark is only good for flat pile or bare floors. Nowhere does it specify that. Not on the box or manual. I called shark customer service and was informed that I needed a stronger vacuum for med to thick pile carpet.

    Variation: Color: White/Silver / Reviewed in the United States on February 3, 2025
  17. Ruth McCall

    hard to use on plush carpet

    I bought this due to having health issues and my old vacum was too heavy. This one is light weight and has lots of suction, but it is very hard to push. It would be great on hardwood floors, but has no level control on the carpet so it’s at one level whether it’s plush carpet or low. I can hardly push it across my plush carpet. Would return it, but my husband feels we shouldn’t since we tried to use it.

    Variation: Color: Blue / Reviewed in the United States on February 1, 2025
  18. Lou Christo

    It works well

    Great vacuum. Easy to clean, can swivel it to get around easier. Has a switch for doing floors where the brush doesn’t spin, or another setting for carpet. Has very good suction. Great value

    Variation: Color: Blue / Reviewed in the United States on February 1, 2025
  19. Janie

    Great deal

    Good price and works great on picking up dog hair

    Variation: Color: Lavender / Reviewed in the United States on February 1, 2025
  20. WB

    Great product

    I have had this over a year now. It is great on floors and the use switch onto carpet is simple and manages well. It cleans easily and I would highly recommend!

    Variation: Color: Lavender / Reviewed in the United States on February 1, 2025
  21. Michael Mendiola

    NOT The same “LIFT AWAY” won’t go under furniture!

    ith our last 2 models of “Shark Navigator Lift Away” the canister lifted off and the power brush could go under the furniture. This new model only lifts off for use with hand tools. Also, the cord is set up for use left handed people (no offense to left handed people) but the cord is awys crossed in front of you to use it.We didn’t realive thay had changed to model this much. I didn’t realize they changed the name or I would have paid more for the correct model.

    Variation: Color: Blue / Reviewed in the United States on February 1, 2025
  22. gumby47paul

    Worth it

    So to answer some complaints from others– the cord is on the right, you have to be careful. Big deal . The vacuum power is terrific, just what I wanted. The suction adjuster works well enough to enable movement, but this is powerful. I used it right after my Old Hoover, and got a container full of dirt. The attachments work really well. The power cord was a little shorter, so I had to re-plug more. I love this vacuum. It’s head is smaller which is perfect for all the nooks around the furniture. Don’t be afraid, this thing is worth it.

    Variation: Color: White/Silver / Reviewed in the United States on February 1, 2025
  23. Shelley

    Hate This Vacuum So Much

    I have never been as disappointed in a vacuum as I am with this one. Having read so many favorable reviews I was eager to try this one out, but nothing about it has lived up to the hype. I have several deep pile large area rugs that other vacuums have handled easily. There is no setting on this one that works without multiple episodes of the red light coming on to indicate that the roller brush is no longer turning. It is also heavier than I expected based on the reviews. Another feature that I have come to hate is that the lower hose detaches at least once every time I use the vacuum. While it does fit easily under cabinet ledges, it somehow catches on them and pulls out the tube so that debris is then airborne – defeating the purpose of the vacuuming. The attachments do not stay in place on the caddy and so I also cannot get through a session without having to pick those up and put them back in place. The vacuum is also extremely loud. I honestly have never hated a vacuum as much as I do this one and it just gets more frustrating with every use as this is not a cheap item.

    Variation: Color: Lavender / Reviewed in the United States on February 1, 2025
  24. Deb – Macomb, MI

    Upgrade to a better shark vacuum

    Absolutely hate this vacuum. It falls over constantly does not have many attachments and it’s just not a good value for the money! I was very surprised as I have other shark items that are awesome.

    Variation: Color: Lavender / Reviewed in the United States on February 1, 2025
  25. erin a. loskutoff

    Purchased item described as ‘used like new’; parts missing upon arrival

    The vacuum itself is excellent. I appreciate the opportunity to purchased used items from Amazon to keep perfectly operable items out of the waste stream. When I purchase items listed as ‘used like new’ I do not expect a brand new item, but I do expect a complete item. This vacuum arrived without the cleaning attachments. Unfortunately, Amazon customer service is not able to address this issue. I am pleased with the vacuum and will keep it; but I am disappointed with the misrepresentation of the item at time of purchase.

    Variation: Color: Blue / Reviewed in the United States on February 1, 2025
  26. BK

    Would not buy again – Bad design and doesn’t last long

    What a piece of junk! It was good at first – worked fine. But the design needs some more thought. It’s tip-heavy and tips over too easily. The hose is too short so if you don’t have the vacuum right next to you when hand vacuuming, it falls over. Also, the dirt cup is designed badly so things get caught in it on the various pieces of plastic and you have to remove them by hand or with a tool. And no brush attachment, which is the one I usually use most. After about 6 months, I hit the side of the vacuum on a corner (something I imagine many people do) and one of the plastic clips holding the dirt cup on just snapped off. They stick out too far. I have had the vacuum now for not even 3 years and the rotor brush has stopped working. I would never buy this thing again. It’s badly designed, bulky and hard to use, and not reliable.

    Variation: Color: Blue / Reviewed in the United States on February 1, 2025
  27. Tecia Rose

    Holy MOLY!!!

    Holy Mother of GOD!!!! This thing sucks a golf ball though a garden hose!!! Excellent!!!!

    Variation: Color: Blue / Reviewed in the United States on January 30, 2025
  28. VINCENT F CIPRIANO

    A must for pet owners

    Great for pet hair/fur

    Variation: Color: Blue / Reviewed in the United States on January 30, 2025
  29. Amazon Customer

    Best vacumn I’ve ever had. Great quality.

    I’m in love with my vacumn! This does the job perfectly. It has a setting for wood floors so you can use it without the brush being engaged, strong suction, you can remove the canister from the base for ease of vacumning stairs, ceilings, etc. It has a top and bottom opening for emptying the debris in the canister, your hands will never touch that mess. Like I said I love it.

    Variation: Color: White/Silver / Reviewed in the United States on January 30, 2025
  30. Shirley J. Coles

    Easy to handle, lightweight but strong suction.

    Love this vacuum. Great suction. Lives up to its reputation

    Variation: Color: White/Silver / Reviewed in the United States on January 30, 2025
  31. kennedy carson

    Other better options

    This vaccum was good for a second, stopped suctioning and picking things up. Would recommend a different brand for the price we paid for it

    Variation: Color: Blue / Reviewed in the United States on January 29, 2025
  32. pookie

    Works!

    Needed to replace existing vacuum. Didn’t want/need high end vacuum. This fits the bill. Works well, and reasonably priced. Note…does not have a front end lamp, which is not a issue for me. I have high density carpet, and little more effort to push, but not an issue. Would be nice if it gave you levels for carpet height, but doesn’t. Serves its purpose.

    Variation: Color: Blue / Reviewed in the United States on January 29, 2025
  33. Allie H

    Can’t return AFTER Christmas?

    First, annoying that it couldn’t be returned after Christmas since it was a gift, didn’t put it together till Jan 15…and absolutely HATE it 🙁 We have Sharks on every floor of our home, 3 plus a separate apartment and I typically LOVE Shark products. Second, the reasons I hate it. It is so awkward. It’s way heavier than other Sharks. Being heavy, but still cheap feeling? The buttons or latches are all on such weird places. The attachment pole I guess you call it is almost impossible to unlatch. It feels nothing like any of my other Sharks. It does suck good, BUT completely sucks up throw rugs even with the brush off. It’s way too top heavy when trying to use the attachments. It’s loud, bulky, and miserable to use. And I use to LOVE to vacuum. I’ll just have to go back to using all of my purple Sharks! If you have owned a Shark and are considering buying another to replace one, choose something else. This is the biggest disappointment with anything I think I have ever purchased.

    Variation: Color: Blue / Reviewed in the United States on January 29, 2025
  34. BobEP

    Read this before buying, please!!

    If you plan to use this vacuum on wall to wall carpet, and you have a “pet proof” carpet pad under your carpet, PLEASE do yourself a favor and don’t buy this vacuum. Because of the non-permeable moisture barrier in the carpet pad, this vacuum with suck onto the carpet with such force that it takes a Herculean effort to move it. You will be drenched in sweat before you finish vacuuming. It has a suction release adjustment but it doesn’t help much. It needs a carpet height adjustment which it does not have. I used it once and back it goes.

    Variation: Color: Blue / Reviewed in the United States on January 29, 2025
  35. Lynn Mal

    pretty decent

    A decent vacuum cleaner. Pros: easy to maneuver, easy to clean, picks up dog hair nicely, long cord, not heavy. Cons: difficult to clean under cabinets/furniture, need to go extra slow on carpet to ensure it actually picks up the dirt.

    Variation: Color: Blue / Reviewed in the United States on January 29, 2025
  36. Nupur

    Impossible to access brush roller

    Garbage product. Brush roller stopped working within one use. Need to buy special tools just to access brush roller and screws are purposely hidden so you just buy a new one. Hose is awkwardly shaped and short so not convenient to use.

    Variation: Color: White/Silver / Reviewed in the United States on January 29, 2025
  37. Lacey

    Get it! Just… GET IT!

    I vacuumed my floors with my old vacuum yesterday knowing this would be here today. YESTERDAY. And this is what the shark pulled out! I am a neat freak and mom of 3. Let me tell you this vacuum gave me a cleaning b-ner.

    Variation: Color: White/Silver / Reviewed in the United States on January 28, 2025
  38. BLJL25

    Super sucker

    I almost gave this 4 stars because my only complaint is that it is hard to push on the rug. The suction is so good it’s hard to move. But opening up the valve to reduce it helps. It’s a great vacuum for the proce

    Variation: Color: White/Silver / Reviewed in the United States on January 28, 2025
  39. Michelle Ann

    Horrible

    This vacuum has a ton of suction and that’s about it. It is very difficult to move across carpet of all different thicknesses. I have used it, and now will try to return it. Do not buy, find something that has adjustable heights.

    Variation: Color: Blue / Reviewed in the United States on January 27, 2025
  40. JOHN BELL

    Excellent choice.

    I absolutely love this vacuum cleaner!

    Variation: Color: White/Silver / Reviewed in the United States on January 27, 2025
  41. hollybd

    Loud and heavy

    I’ve used Shark vacuums for years. I thought this would be the same quality, but I’m very disappointed. Maybe I should have done more research, but considering the price I thought it’d be better. 1. Kind of loud. Yes, it’s a vacuum, but sounds funny. 2. Suction quality wasn’t great 3. It feels awkward- in how it moves, the release of sections/dust bin 4. Doesn’t feel solid (for lack of a better way to describe it). Heavy, but plasticy. Hose flails around 5. Hard to push over some low area rugs that it should not have issue with If this were $100 cheaper, maybe. But it’s not and just doesn’t cut it.

    Variation: Color: Blue / Reviewed in the United States on January 27, 2025
  42. ab-hend

    Best vacuum!

    I had a vacuum and I accidentally broke it. after much research, I bought the shark NV360. I vacuumed all my carpets and pulled out at least 4 pounds worth of dirt. This vacuum really sucks! I’d highly recommend this vacuum for long or shag carpet. It does the trick.

    Variation: Color: Blue / Reviewed in the United States on January 27, 2025
  43. Joy

    TOO HEAVY TO PUSH

    WORKS BEST ON HARDWOOD; NOT CARPET-UNLESS YOU WORK OUT AT THE GYM!!!

    Variation: Color: White/Silver / Reviewed in the United States on January 27, 2025
  44. Amazon Customer

    FALLS OVER!

    First, the good news is that the suction on this vacuum is very good. It has great suction on both carpet and hardwood floors and the canister is easy to empty. It also has good maneuverability. For these reasons I’d like to rate it higher. However, this vacuum CONSTANTLY tips over when using the hose. It is HORRIBLE! it has gouged my walls and furniture not while attempting to stretch a great distance, but at 2′-3′. It has also slammed into the top of my foot more times that I can remember! I’m sorry to say the negatives far outweigh the positives on this vacuum. It sucks dirt and it sucks that it the hose is too short for the weight of the machine. Boo!

    Variation: Color: White/Silver / Reviewed in the United States on January 27, 2025
  45. BC

    Good purchase

    Small footprint, great suction, easy to snap together. I got quite a return for a quick living room pass. The vacuum is kinda heavy and sturdy. I’m happy I took the plunge and just now ordered a filter set and pet hair attachment.

    Variation: Color: Lavender / Reviewed in the United States on January 27, 2025
  46. Becca Mesecar

    Vacuum

    The media could not be loaded. This Vacum picks up everything we have animals and every time we vacuum one room gets so much out of the carpet has great suction! And such a great price only down fall I would say is the location of the cord sometimes gets in the way

    Variation: Color: Lavender / Reviewed in the United States on January 27, 2025
  47. Roxanne

    Great suction

    Out suck’s my Dyson, this vacuum cleans the carpet like no other vacuum I’ve had. It is light weight and compact. Things I don’t love is that it tips over when you’re using the hose and that the attachments don’t stay on. The catch basin is on the smaller side but it’s easy enough to empty, just watch it.

    Variation: Color: Blue / Reviewed in the United States on January 26, 2025
  48. John Van Duzer

    Do Not Buy This!

    Roller stopped working after 3 months. Do not buy this.

    Variation: Color: Blue / Reviewed in the United States on January 26, 2025
  49. R. Bodenstedt

    Pretty nice, well made.

    So, I just got this and have used it once. It was pretty easy to assemble, although some parts have to be rotated to click into place. This isn’t mentioned in the instructions. The noise level is acceptable. Bagless vacs are always kind of loud, simply because of how they have to be designed. The suction is great, and there is a suction control dial on the handle to lessen the suction for deep pile carpet or throw rugs. Believe me, you’ll need it. Vacuuming my low pile carpet was a real chore until I discovered this feature. It is noticeably lighter than the 5 or 6 year old vac I’m replacing. Overall, a good vacuum.

    Variation: Color: Blue / Reviewed in the United States on January 26, 2025
  50. Sandy

    1 star

    Stopped working after 4 months.

    Variation: Color: Blue / Reviewed in the United States on January 25, 2025
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