Product Features and Description
- Powerful Suction: The Shark vacuum boasts formidable suction capabilities, adept at removing dirt from every type of flooring and tackling even the most stubborn home messes. Integration with the SharkClean App and compatibility with voice control through Amazon Alexa or Google Assistant add convenience to its operation.
- Matrix Clean Technology: Employing Matrix Clean, this robotic vacuum executes a meticulous grid pattern clean, ensuring multiple passes over soiled areas for comprehensive deep cleaning across the entire home.
- Self-Emptying Design: The robotic vacuum features a self-emptying base capable of holding up to 60 days’ worth of dirt and debris, eliminating the need for regular manual emptying or the purchase of additional disposal bags typical of other automatic emptying robots.
- Self-Cleaning Brushroll: A self-cleaning brushroll is designed to extract debris from carpets and engage smoothly with hardwood floors, effectively capturing hair and dirt while also being engineered to prevent hair wrap issues.
- Precision Home Mapping: Equipped with 360° LiDAR technology, the vacuum precisely maps out your home, ensuring thorough cleaning while adeptly avoiding obstacles, regardless of lighting conditions, and adjusting to daily changes within the space.
- Pet-Friendly Features: This robot vacuum is ideal for pet owners, combining potent suction, a self-cleaning brushroll, and an efficient self-empty system to effortlessly collect pet hair and other debris.
- Hands-Free Operation: The robot offers the convenience of hands-free control, allowing users to schedule cleanings, start cleaning sessions on demand, or trigger operations via voice commands using smart home devices.
The Shark AI Ultra Self-Emptying Robot Vacuum is a state-of-the-art cleaning device that ensures a thorough and efficient home cleaning experience. With its robust suction power, this robot vacuum is engineered to tackle dirt and debris with ease. Its advanced Matrix Clean Navigation technology is designed to provide a comprehensive cleaning pattern, ensuring that every corner of your home is attended to without any spots being overlooked.
This high-tech vacuum also boasts Precision Home Mapping, which allows for accurate cleaning routes and improved object avoidance, protecting your furniture and valuables from accidental bumps. The convenience is further amplified by its self-emptying capability, featuring a bagless base that can hold up to 60 days’ worth of dirt and debris. This means minimal maintenance and more time for you to enjoy your impeccably clean living space.
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Carpet & Hard Floors:
- : Item Weight 15.25 Pounds
- Battery Cell Composition Lithium Ion:
Shark AI Ultra: Unveiling Top-Tier Features and Performance Grades
| Feature | Description | Grade |
|---|---|---|
| Smart Mapping | The Shark AI Ultra utilizes advanced algorithms to create a detailed map of the home, enabling efficient cleaning paths and customizable cleaning areas. | Excellent |
| Self-Emptying | This feature allows the Shark AI Ultra to empty its dustbin into the XL self-empty base, reducing the frequency of manual intervention. | Good |
| Obstacle Avoidance | Equipped with sensors and intelligent navigation, the vacuum can detect and avoid obstacles, ensuring safety and thorough cleaning. | Good |
| LiDAR Navigation | LiDAR technology offers precise navigation and room mapping, which is critical for the Shark AI Ultra’s performance in navigating complex environments. | Excellent |
| Battery Life | With a battery life that supports up to 60 days of operation before needing to be recharged, it stands out from many competitors offering less. | Excellent |
| Filter Type | The cartridge filter system is designed to trap dust and allergens effectively, maintaining indoor air quality. | Good |
| Capacity | The Shark AI Ultra boasts a 0.27 Gallons capacity, which is sizable for robotic vacuums, meaning less frequent emptying of the self-empty base. | Good |
| Control Method | Voice control through compatible devices like Google Assistant and Amazon Alexa offers user convenience for operating the Shark AI Ultra. | Good |
What’s Good, Bad, and Ugly About the Robot Vacuum? An In-Depth Review
The Shark robot vacuum has garnered positive remarks from users who value its time-saving capabilities and its proficiency in cleaning both carpets and hard floors. As one user joyfully stated, “Saves us 112hrs a year! That’s roughly 20 min a day. The orange is worth the squeeze.” This sentiment is echoed by others who highlight the vacuum’s impressive mapping technology, which allows users to instruct the device to clean specific rooms via their phone. The convenience offered by the vacuum’s self-emptying feature is frequently praised, as it can handle pet hair effectively, with one user affirming, “This vacuum is awesome. We have two Spaniels and the wife has extremely curly red hair. This vacuum does its job and then some.”
In terms of reliability, there are reports of the Shark vacuum performing exceptionally for several months without any significant issues. Its scheduling functionality, when operating correctly, enables users to automate their cleaning routines, providing a seamless and hands-off experience. The machine’s performance is considered comparable to higher-priced alternatives, as one user acknowledges, “does the hard floors right and as good as the ones that cost twice as much.”
Despite its advantages, the Shark robot vacuum also faces considerable criticism. A recurring theme in the negative reviews is the vacuum’s longevity, with multiple users experiencing breakdowns within a year. One user expressed frustration, stating, “Only Lasted 8 Months,” while another added, “Broke in a Couple of Months.” Technical issues such as error messages regarding the IR disc and wheel malfunctions have been reported, leading to dissatisfaction with the device’s durability and quality assurance.
The accompanying app has been a source of discontent, with users citing a lack of basic functionality like matrix cleaning and random activation at odd hours despite scheduled times and “do not disturb” settings. Customer service responses have been found wanting, with suggestions like factory resets failing to resolve the issues permanently.
The product’s handling of pet hair has also been critiqued. One user found the model not suitable for pet hair, experiencing frequent clogging, and feeling that the money spent was wasted. Additionally, the machine’s inability to clean without supervision has led to increased user intervention, negating the purpose of an autonomous vacuum. The sentiment is summed up by a user’s comment, “Refuses to clean the room I send it to,” indicating problems with the vacuum’s smart features.
Connectivity and mapping issues plague some units, with the vacuum either cleaning the same area repeatedly or struggling to navigate around the home effectively. This has been compounded by the apparent lack of firmware updates or responsive technical support to address such glitches. As one user lamented, “It’s a brick because the app can’t connect,” highlighting the frustration felt when the device fails to meet expectations.
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Disappointed. Got this to replace my iRobot Roomba. My Roomba picked up all the dog hair feom my carpet. This Shark just goes over the top of it and leaves the hair. This may be fire for houses with no carpet, but it sure isn’t as good as the iRobot. Looks like this will be going back.
Available Product Variations
Shark RV1001AE IQ Robot Self-Empty XL, Robot Vacuum with IQ Navigation, Home Mapping, Self-Cleaning Brushroll, Wi-Fi Connected, Works with Alexa, Black
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Extended Dirt Collection Capacity: The Shark AI Ultra features a revolutionary bagless, self-emptying base that can contain up to 45 days’ worth of dust and debris. This innovative design eliminates the need for buying disposal bags, offering a hassle-free maintenance experience.
- Powerful Suction Performance: Engineered for efficiency, the Shark AI Ultra boasts robust suction capabilities. It is adept at handling a variety of debris types, including large particles, fine dust, and pet hair, ensuring thorough cleaning on both carpets and hard floors.
- Advanced Self-Cleaning Brushroll: The Shark AI Ultra is equipped with a self-cleaning brushroll that’s designed to dig deep into carpets and engage smoothly with hardwood floors. It excels at removing embedded debris and hair without the worry of hair wrap, maintaining optimal cleaning performance.
- Smart Control Convenience: With the SharkClean app, you can schedule cleaning sessions for your entire home or specific areas directly from your phone. The Shark AI Ultra also supports voice commands via Amazon Alexa or Google Assistant, making it easy to initiate cleanings or target specific rooms on demand.
- Intelligent Home Mapping: The Shark AI Ultra comes with total home mapping and room selection features, allowing it to map your home for efficient navigation. You can easily direct the robot to clean particular rooms according to your immediate needs.
- Systematic Cleaning Path: The Shark AI Ultra ensures thorough coverage with its row-by-row cleaning approach. It methodically cleans each area before moving to the next, providing a systematic and complete cleaning experience across your entire home.
- Convenient Recharge and Resume: When the Shark AI Ultra needs to recharge, it smartly returns to its dock. After recharging, it can resume cleaning from where it left off, ensuring no spot is missed and your home is consistently clean.
Variation’s Description
Embrace the cutting-edge convenience of the Shark IQ Self-Emptying Robot Vacuum, a marvel in home cleaning technology that blends the ease of a self-emptying base with advanced IQ Navigation for comprehensive, efficient cleaning. Equipped with powerful Shark suction and a self-cleaning brushroll, this robot vacuum ensures your floors are meticulously cleaned with minimal effort on your part. Its intelligent design maps out your entire home, ensuring every nook and cranny is covered, leaving you with a spotless living space after every vacuuming session.
What truly sets the Shark IQ Robot Vacuum apart is its ability to autonomously dispose of collected dirt and debris after each cleaning cycle. The vacuum’s bagless base serves as a temporary landfill, capable of holding up to a month’s worth of grime, which means you can forget about the hassle of frequent emptying. This seamless integration of smart technology into your home cleaning routine is not only a testament to convenience but also to the innovative engineering of the Shark AI Ultra line. Enjoy the simplicity and efficiency that come with owning one of the most sophisticated cleaning tools in the market.
With the Shark IQ Robot, you are not just purchasing a vacuum; you’re investing in a lifestyle upgrade. The robust Shark AI Ultra technology within ensures that your cleaning needs are handled with the utmost precision and care, allowing you more time to focus on what truly matters in your life. Let this intelligent home assistant take the reins of your vacuuming tasks, and step into a world where home maintenance is no longer a chore, but a seamless, almost invisible part of your day-to-day life.
Insights & Inquiries: Getting to the Heart of Your Questions
Sure, here are eight frequently asked questions about the Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, along with comprehensive answers for each.1. How does the Matrix Clean Navigation feature work?
The Matrix Clean Navigation feature uses advanced sensors and algorithms to map out your home’s floor plan and identify obstacles. This technology ensures that the vacuum moves in an efficient pattern for a thorough clean and navigates around furniture and other objects without getting stuck.
2. Can the Shark AI Ultra handle cleaning both carpets and hard floors?
Yes, the Shark AI Ultra is designed to work effectively on both carpets and hard floors. It adjusts its suction power accordingly to ensure optimal cleaning on different types of surfaces, making it suitable for homes with mixed flooring.
3. What is the capacity of the self-empty base, and how often does it need to be emptied?
The self-empty base has a capacity of 0.27 gallons and can hold up to 60 days’ worth of dirt and debris. The frequency of emptying the base will depend on usage and the amount of dirt your vacuum picks up, but for most users, it won’t need to be emptied for up to two months.
4. How does the Shark AI Ultra deal with pet hair?
The Shark AI Ultra is designed specifically to handle pet hair with its powerful suction and brushroll. It effectively picks up pet hair from both carpets and hard floors, making it ideal for homes with pets.
5. Can I control the Shark AI Ultra using voice commands?
Yes, the Shark AI Ultra supports voice control through compatible devices like Google Assistant and Amazon Alexa. You can start, stop, or schedule cleanings with simple voice commands, adding convenience to your cleaning routine.
6. Is there a mobile app available for the Shark AI Ultra, and what can it do?
While the provided description does not mention a mobile app, many smart robot vacuums, including those from Shark, often have an accompanying app. These apps typically allow users to schedule cleanings, view cleaning history, set no-go zones, and monitor the vacuum’s status. Check the manufacturer’s website or product manual for details on the app’s availability and features.
7. How long is the warranty, and what does it cover?
The Shark AI Ultra comes with a 1-year limited warranty. This warranty generally covers defects in material and workmanship under normal household use. It’s essential to review the warranty details provided by Shark to understand what is covered and any exclusions or conditions that may apply.
8. How do I maintain the Shark AI Ultra and its self-empty base?
To maintain the Shark AI Ultra, you should regularly clean the filter, side brushes, and brushroll to ensure optimal performance. The self-empty base’s dust bin should be emptied every 60 days or when full, and the filter inside the base should also be maintained according to the manufacturer’s instructions. Always refer to the user manual for specific maintenance guidelines to keep your vacuum running smoothly.
Stephanie Burbridge –
This vacuum has changed my life
If I could give this thing more than 5 stars, I would. I went from vacuuming every day (sometimes twice) to keep up with our black lab, to running this Shark instead. It picks up almost all of the dog hair, and the self-emptying feature is something I didn’t know how much I needed! We had an older generation Roomba in the past and this Shark is so much smarter and quieter. It mapped our house perfectly, and I love that I can send it to certain rooms instead of having it vacuum the whole house. Seriously, just buy it.
Abby –
Best purchase we’ve made in a long time!
We decided to get this after getting a second dog. She’s a Husky mix and sheds like crazy!! We got it on a good sale so it was perfect timing too. We named him Marvin and Marvin is wonderful. He vacuums every day and I don’t have to lift a finger! He’s so helpful, you’d never guess we have 2 fluffy dogs. I sometimes do a second cleaning for our bedroom carpet on a higher power because it doesn’t get that hair up as well. It’s a pretty thick carpet though and even our regular vacuum isn’t great at that. It’s pretty easy to set up and the map turned out okay but was a little hard to tell what was what. I will never live without one of these again.
Conni4616 –
Does what I want
We have a dog that sheds as much as two. I bought it mainly for the kitchen where she spends most of the time and we track in everything from outside and it does a great job on the hard floors. I’m not impressed with it on carpet, especially the high traffic areas that are more flat. It doesn’t do great with the dog hair. I have my Dyson that I use regularly so the Shark is just used nightly on the hard floors and every other day on the carpet to keep things looking decent between “real” vacuuming. The battery has about 40% left when it heads back to the dock from doing the carpet in the living, dining and entry – about 1000 sq ft. All in all, I’m happy with it for what I paid – it was 50% off plus I had some rewards so I paid less than 200.00. I wouldn’t be as happy with it for 600.00 though, might have returned it.
David Skarlupka –
Not totally self cleaning
Have to remove roller to cut hair wrapped around it. Our older model had a side brush on both sides this newer model only has one.
Chrystal –
Amazing, great for pet owners
My floors have never been so clean. We have a few dogs and this little machine sucks it all up. Tends to get in a fight with one of my tables, but is otherwise amazing. Keep smaller cords up, dog food out of the floor, and you’re golden.
Karen Thompson –
Unreliable.
After having a successful experience with a prior Shark robovac, we limited potential replacements to Shark devices. Unfortunately, this vac was a dog. (Sorry dogs.) In the (just shy of a) month we had, it had a problem almost every night. It would get caught on household furniture that caused no issue for the prior model, just bop around for 380 feet and return to the dock and stopped, would simply get lost, and got stuck on the Shark-provided boundary strips. Shark’s customer service was no help. Again, these were intermittent snafus, albeit nightly. For the 5 minutes I ran it for them, it did not screw up. If they can’t see it fail, they will not replace it. They would not read the nightly error messages or the history that showed incomplete runs on all but two days. So we returned it.
Kurt Schumacher –
It sucks (and that’s good)
This vacuum does an amazing job at picking up dog hair and getting dirt deep out of carpets. My only complaint is that my dog’s find hair does get wrapped up around one end of the brush and has to be removed periodically.
Amazon Customer –
Good at first
Bought this is November 2022. It’s February 2024 now. This vacuum is great at picking up dust when it actually works. The main drawback is how aggressive it is. Because it is so aggressive, it won’t stop where a normal robotic vacuum would stop and turn around. It gets on top of things and gets itself stuck a lot. It’s aggressive to the point it scratches itself trying to get into tight spaces. The problem I’ve been having for months now is the vacuum getting stuck on nothing and stopping. I’ve replaced all the parts I can replace, but it still gets stuck after like 30 minutes of vacuuming. I’ve checked, there is almost always nothing under or in it. Going to throw this away and buy another one.
Brenda –
the best!!!
This robot is amazing
michael peters –
Shark
It does a great job except for it is always getting clogged. My house isn’t a mess. Not sure what the issue is.
Peter Soeth –
Not worth the hassle!
I have had this for less than a month and I’m ready to throw it out the window. The first explore went okay and first cleaning went okay until the it tried to empty into the waste storage area when it clogged with the dog hair. The second cleaning it was okay until the brush roll was stuck. Cleaned it and since it was about done it returned to the base station. Now it can’t move 10 feet without the brush roll being stuck even though it has been cleaned out and nothing is clogging it. It’s supposed to be good for pet hair and so far showing it is not worth buying.
Marisa Chromik –
Best money I ever spent!
With 4 dogs, a cat, and two kids, grit and pet hair are a daily battle. Having a busy life with 2 jobs doesn’t make it any easier. When I saw this go on sale I finally pulled the trigger and bought it. And let me tell you.. Best. Purchase. Ever! This little robot does an excellent job of cleaning in between deep cleans. The mapping works great! I have him set to clean the whole house once a day, and can have him spot clean, or clean single rooms in between.. and he picks up so much!! Best part is he knows when he’s full, returns to his dock to empty then picks up right where he left off! I’m ridiculously happy with our shark robo vacuum who we have lovingly named Arnold. Get yourself an Arnold.
Amazon Customer –
Happy Gilmore
This robot vacuum is the “Cat’s Meow!” I can’t believe we didn’t get something like this sooner! I bought as a Christmas gift for the wife but we both enjoy its performance on how it keeps the floor and carpet clean from every day crumbs, to dog & cat hair. Easy to program and maintain with its automatic dumping and it seldomly gets hung up but it sends a message to the wife’s phone…. Because she’s in charge!
t&b –
Good robovac choice
I’ve had the Sharp robot vacuum for about a week and so far I’m very pleased. I previously had a lower level Roomba and thought it did a pretty good job for what it was. After about three and a half years it was still running but had lost most of its suction power. Looked at the available Roomba models on Amazon and came across this one from Sharp at what I thought was a good price. I have found it to be better than the Roomba in most ways. The Roomba was often difficult to get on the dock to charge. The Sharp docks itself flawlessly. The only thing that I have found lacking is battery power. The Roomba would run for about two to two and a half hours before either docking or just stopping. The Sharp only runs about one and a half hours before returning to the dock. But after charging for about three hours, it automatically starts back vacuuming where it had left off and docks when finished, a really good feature. If it lasts three years it will be well worth it.
Stephanie Ragsdale –
Can only program one floor
Great little vac, but can only set it up to work one floor with mapping program.
Steven D –
Setting it up takes a little time
Love this vacuum. Works awesome and you can let it vacuum while you’re out of your house. Clean carpets when you get back!
Elaine –
When it works, it’s great
I constantly get the error message on the app that the dust bin is not installed. When I get this message, it doesnt go at all. I have taken it out and cleaned it, put it back in… I also get the message that the vacuum experienced an error but it doesn’t tell me what the error is. I’m assumed it’s related to the dust bin… called customer support and they said to delete the app and reinstall. That fixed it for about 2 days. When it does go, it does an amazing job and cleans well. It does take a while but I don’t mind as long as it gets it done!
Marissa –
Amazing
I’ve never wanted to spend the money on a robot vacuum because that just seemed lazy to me, but cmon sweeping everyday in a one pet household and working all day was just not for me. So money well spent.. keep in mind I swept 2 days ago in the high traffic areas. I plugged this vacuum in and her first run through she had to go and unload 2 times before completing my house. She went under the bed, under the table and on my mats in front of the sink and stove.. she cleaned on my bath mats… she went to town. I couldn’t even believe how much hair from my pet she picked up. This was crazy. If you’re wondering if she really works… she does. I’m so happy with my purchase… I had to come and write a review the same day that I first used it. The app is super simple to use.. I am just so happy. This will help us maintain our home until the weekend when we have a chance to deep clean. She also has a deep clean function so she spends extra time on high traffic areas. Perfect for a pet household
Anonymous. –
Best one I’ve seen so far
I tried the new Matrix and this one is better and cheaper. It mapped better as well as navigated more fluid. The Matrix would get stuck doing circles whereas this one gets corners well.
Chris Wicker –
Good maintenance cleaner
Doesnt replace actually cleaning your place, but it keeps the dog fur up and away from the baby. It has a remarkable ability to go over the transitions between uneven floors.
Guest –
Works very well, excellent navigation
We had 3 previous robot vacuums of other brands that did not have a good navigation system. They would frequently go into areas that were marked off limits. This Shark does an excellent job of going where it is supposed to and does a good job cleaning up all the dog hair we have. Would highly recommend.
Erikmar Q. –
it does not mop
in the description it says it mop and it does not
Paul E Nielsen –
Vrooooom
The app required to run this is limited compared to a cheaper self clean bot I own. I would like to know in real-time where the thing is at but the map just shows the map and homebase location.
lesley –
great
I would like to know the model number for this vacuum. I could not find it on the bottom of the vac and I’m trying to register it
Rob D. –
Does a great job, surprisingly quiet
Does a great job vacuuming our main floor, which is all hardwood with rugs. Gets all the little crumbs from the kids and the dog. Definitely recommend it! It doesn’t replace an actual vacuum but does more than an adequate job picking up dust and whatnot, surprisingly quiet at least compared to our old room.
Sharon Clark –
Most impressive Robo vac we have had
This one is nice, we had one a few years ago and by the beginning of the 3rd yr it was done. We just tried 2 others and returned them for one reason or the other but kept this one. Easy to set up, mapping works great, goes over the area rug just fine, goes to certain areas and cleans as you tell it. When it goes back to the charger to charge after it’s charged it will go back to where it left off. All in all I would give it a solid 4 but the only complaint is it’s loud. We have to turn the music or tv up when it’s on. But we plan to keep Daisy, she’s doing a good job. Would be nice if it was a little less $ and a little quieter, it would have then received 5 stars……so close.
C. King –
Lazy times
Love it ! My son has 2 long hair cats ! Need I say anymore? It cleans all week long and it’s gets all the hair ! I have only 2 small areas its doesn’t get to but don’t care. Only down side is I have an extension plug which I have to pick up every day but other than that I’m good!
Amazon Customer –
Great Christmas Gift
Bought it as a Christmas gift for my brother. He loved it, especially being able to see it working on the app.
dylan spriggs –
Bad for pet hair
I bought this as it was advertised as great for pet hair and no wrap technology. Not only did the initial brush decided it was time to break after 5 weeks but I had to clean and unwrap the roller daily. This is on top of the fact I swiffer and sweep everyday and have one rug in the house otherwise it’s all hardwood. This is not worth the money. The front guide wheel had even come off and I have to either follow it around to put it back on whenever it hits a surface that isn’t perfectly level or I have to not use it because it scratches the floor.
Mork –
Terrible App and no customer service
After downloading the App , you are required to verify your email address . I tried two different email addresses and was never able to get verified . Each time I went to click on the verification , and then back to the App . it wanted me to still get verified . I was never able to connect , and there was no customer service number that I could find to call for help . I ended up packing it back up and returning .
Marcela N –
It is worth it! Great vacuum.
It is worth it! Great vacuum and It delivers what it promises
MORRIS BELANGER –
Broke after a week
Had only for a week then kept saying error with one of the brushes. Cleaned unit and still the same error. Called shark customer serviceon hold for a very long time then hung up on called back sane thing. Finally talked with someone told th about the error they said they would send me a replacement vacuum. Great no problem. We’ll yes there’s a problem apparently I have to send this unit back to them, which I wasn’t told this on the phone with customer service. I found this out when i got an email stating that I gad to return the old vacuum. I brought my the vacuum with me as I am in Panama which I had told customer service this. And that I wouldnt be able to send it back. They said no problem we will just send you a new unit. Waiting g and waiting for unit. Nothing for about 2 months now. Just got a email stating my order (replacement) was canceled. What. Shark customer service is awful would not recommend this product at all.
firasyafi –
Side brush doesn’t spin
After a year, it suddenly stopped working because the side brush wouldn’t spin. I regularly clean them, so no abstraction or debris is preventing it from working. It just doesn’t work. That causes the whole vacuum to stop working, because they’re all connected. Even if you try to remove the side brush, it wouldn’t work! It will keep giving the same error “side brush cannot spin, remove any debris”!
Amazon Customer –
My new best friend
I love being able to have my house vacuumed while I’m relaxing or away.
Amazon Customer –
Better than expected
Had a debot. Liked it but battery went. Wanted to get a self cleaning robot and gave this try. For 100 dollars more than the debot this machine is light years better. Never gets stuck. App is very user friendly. Can control where and when to clean. Maps entire house so I can control where and where not to go. Extremely pleased with this purchase and would buy again immediately. Have had it for 3 months and still very happy with this purpose.
steven m christensen –
Very nice product and app but …
Really well designed and works well. Self emptying feature is very nice. Only complaint is it gets ‘trapped’ easily with wires / cords or misc clothes on the floor.
Paige Zolldan –
My literal best friend
My fiancé ordered this for me and I am OBSESSED. We have 2 dogs (golden and a black lab) with HAIR. we have carpet and wood flooring. This robot has helped me so much I even ordered one for my mom. For us the storage only lasts a week but that’s to be expected. It has a harder time getting the golden hair than the labs but now I do a “big” full house vacuum every week and a half instead of every two days. Get your time back and order this guy!!!
Carol C. –
Awesome
I liked it so much I order one for my son.
C. Pratt –
Better than expected…
Received as a Christmas gift to possibly replace an iRobot Roomba 960. This is being used on hardwood and tile for 98% and throw rugs 2% of the time. Compared to the Roomba, this is MUCH quieter. It seems to do about the same quality of picking up dirt as the Roomba. It also does less bumping into things or getting stuck. The side brushes spin MUCH slower than the Roomba but it doesn’t appear to affect the performance. If I don’t use it for a few days, it might need to make a trip or two to the canister to empty before resuming cleaning but it does this flawlessly. When it docks and empties into the canister, THIS is when the noise happens. It sounds like Jet engine for about 10 seconds. This is the reason for 4 stars. I’ve been pleasantly surprised by the performance of this vacuum and would easily recommend it.
Brandi Gagner –
Doesn’t pick up dog hair
This product works fine on linoleum, but is totally useless on our medium pile carpet which is over half the space it covers. I have to follow up with our Shark Apex upright that collects about five times more hair and debris than the robot. We’ve got it set on the maximum cleaning setting and it’s still no better. I’m beyond frustrated that I’ve spent so much money for a broom, essentially. I would not recommend this product to anyone with any amount of carpet or rugs.
Kent –
Keeping it clean
I start it when I’m leaving the house and come home and the floors are clean!
Kindle Customer –
Ordered new and it was not new
Opened the box and it was packaged up correctly but noticed it was dusty. Pulled it out and it was completely full of hair.
Jeannie Chesling –
Emptying Problem
I was really excited to have a new auto sweeper. I have two irobots now (1 for each floor but they are years old). What made me make this purchase was price and its self emptying feature. I charged the shark, it mapped out the floor and it was ready to go. It got hung up on a few furniture legs and struggled with a rug I had in kitchen. I did the NO ZONES, too, just needed to tweak it. Upon returning to its base all seemed great except kept getting error that it could empty. It did it 3 times. I troubleshoot the problem and could never figure out why it couldn’t. Therefore, since that was one of the features that led me to buy it and it wasn’t working, I returned it for full return. Irobots back in charge.
Phyllis Chinault –
Works great
Love the mapping and self emptying features.
Laura helmke –
Just buy it! You won’t regret it!
I must admit I’m A little late to the whole robot vacuum game. I decided it was time to get a little help around the house since we have 2 large dogs and 2 cats. Setup was easy peezy and now I don’t know why I waited so long to buy one! I’m truly amazed at how much this shark picks up off my already clean floors! I have tile, wood and area rugs. It does a great job on all of it. If I could give it 10 stars I would!
Amazon Customer –
Cleaner
Love this cleans very well. Keeps the floors clean
Gsxrtogs –
First Day Review
I research everything I buy on YouTube and Amazon reviews. I bought my first vac and it was a Roborock because it had the best reviews from robot wars. I liked it and it did a pretty good job and was fast, but still left my short hair dogs fur around the couches, etc. My boys had an accident under the bed, so my Roborock was done. The Shark didn’t have the best of reviews, but thought I’d try it. First thing I liked was the dual brushes. This guy works hard and goes around everything several times. That’s probably why it didn’t get the efficiency high ratings. I have an 1800 sq ft house which my Roborock would completely clean with no bag emptying after returning to its station. This guy was full after only half that, which means it was cleaning a lot more. Its its first day, but I’m extremely happy with it.
Bradley –
3rd try on a robo vacuum
This is our 3rd robo vacuum. And so far the best. Had two different brands. This so far is the best. We have been using it for about 3 months now and works well. Easy to clean. Cleans well. Dog hair doesn’t get stuck in the brush like other brands. I would say it is not a 60 bin. We have one larger dog that really sheds and run the vacuum everyday and the bin fills in about a week.
Nondescript –
Great product, software needs tweaking!
I’ve been running this Shark vacuum for several days now, and it’s a huge help in keeping the 2000-sf mixed carpet and tile house clean in between my vacuum sessions. With a bunch of long-haired dogs in and out of the house, the Shark vacuum makes it easier to keep up with the hair. It’s also pretty quiet – the loudest noise it makes is when it rolls over the seams of the tiled floors. I do like the ability to have it clean individual rooms as needed on top of the routinely scheduled cleanings. The down sides are: 1) The dock’s reservoir needs to be emptied after 3-4 house cleanings. The dog hair does fill up the reservoir in a hurry, but it’s still a long ways short of the claimed 60 sessions. 2) On tiled floors, the long-whiskered brushes at the front corners will occasionally flick bits of debris back past the roller brush, leaving the bits behind. 3). Twice now I’ve had to rescue the Shark vacuum where it stopped on a narrow strip of hardwood floor between an area rug and a step down into another room. Moving the rug further away from the step solved this issue. 4) The biggest issue I found was with the downloaded app; the scheduler only allows whole-house cleanings. That is, the app does not offer an option to clean several rooms every other day, such as the bedroom, bathroom, and kitchen M-W-F and the hallway, office, and utility room T-Th-Sa. It’s either all or nothing. In my house, this causes the Shark vacuum to have to stop partway through a house cleaning to go back and take several hours to charge up its battery before resuming, with the result that the house cleaning can take half the day or more. This software issue is mainly why I dinged the Shark vacuum a star; if the makers can provide a software update where I can schedule individual rooms each week, then I’d give the vacuum 5 stars.
E. Potter –
it takes a lot to impress me.
While this robot is kinda stupid still, Once it got stuck under the couch, however it only did it once. There is a low suspension bar that it got rammed under. I also picked up some paper and a sock that pretty much stopped it from doing it’s job. But overall, I am pleased with the job. I have a few no go zones, that sometimes it still finds it way into. While the mapping will inherently get better, I’m hoping in 3 years (when the warranty, bought extended) the truly “AI” will be much better, I think AI, is just a verbage … I don’t really see mch AI going on here. But, it does work… and I’m pretty happy with the results. My home is a lot less Dusty. When the high winds do pick up…. I run it every day and cuts the dust down a lot! To be honest, my floors have every looked this good (all the time). Saves me a ton of time.