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2nd Gen Shark IQ Robot Vacuum AV1002AE: XL Self-Empty Base, Advanced Navigation

Experience Smarter Cleaning Shark IQ Robot Vacuum- Alexa-Compatible, Self-Emptying and Self-Cleaning Features!

(102 customer reviews)

$370.00$377.00

Rating: 4.2 out of 5 stars
Opinions & Reviews: 3412
Product Videos: 7
SKU: B08C74PLHP/com Category:

Product Features and Description

  • No More Manual Emptying: This robot boasts an automatic self-emptying system that can store up to a month’s worth of dirt and debris, eliminating the need for regular emptying.
  • Powerful Suction Capabilities: Armed with immense suction power, the robot can effectively remove both large and small debris, including pet hair, from carpets and hard floors.
  • Systematic Cleaning: The robot executes its cleaning tasks methodically, working row by row and room by room to ensure comprehensive coverage.
  • Recharge and Resume: The robot has the ability to return to its base for recharging and can resume cleaning from where it stopped once fully charged.
  • Ideal for Pet Owners: Its multi-stage filtration system is capable of capturing dust, dander, and allergens, making it perfect for homes with pets.
  • Easy Control: You can conveniently initiate cleaning tasks via Google Assistant, Alexa, or a single tap in the app, offering both app and voice control.
  • Multi-surface Cleaning: With its multi-surface brushroll, the robot can effectively collect dirt and debris from different floor types, including carpets and hard floors.
  • Package Includes: The package comes with the Shark EZ Robot, a Self-Empty Base, two Side Brushes, and one Filter.
Powerful suction of Shark Robot Vacuum tackling both large debris and fine pet hair

The Shark EZ Self-Emptying Robot Vacuum provides a hassle-free solution for maintaining a clean home. This device is designed to make cleaning effortless, merging the luxury of a self-emptying base with the potent suction power that Shark is renowned for, delivering an all-encompassing cleaning solution for your home. With each cleaning cycle, the robot autonomously deposits its load of dirt and debris into the bagless base, eliminating the need for manual emptying.

This base is engineered to contain the dirt from multiple cleaning sessions, liberating you from the task of regular vacuuming. Imagine the convenience of not having to worry about vacuuming for up to a whole month. This is the level of ease and efficiency the Shark EZ Self-Emptying Robot Vacuum brings to your home cleaning routine. The robot vacuum’s automatic emptying feature ensures a continuous clean without any interruption or effort on your part.

In essence, the Shark EZ Self-Emptying Robot Vacuum is more than just a cleaning tool, it’s a smart device designed to take the stress out of keeping your home spotless. The combination of powerful suction and the convenience of a self-emptying base makes this robot vacuum a superior cleaning solution. So sit back, relax, and let the Shark EZ Self-Emptying Robot Vacuum take care of the mess.

Shark IQ Robot Vacuum methodically cleaning rows for thorough room coverage
  • 0: Item Weight 5.9 Pounds
  • Brand: Shark
  • Model Name: IQ Robot Vacuum AV1002AE with XL Self-Empty Base
  • Special Feature: Bagless
  • Color: Black
  • Product Dimensions: 12.9
  • Included Components: (1) Filter, (1) Self-empty base, (2) Side brushes, (1) Shark IQ Robot, (1) BotBoundary Strips
  • Filter Type: Cartridge
  • Battery Life: 30 days
  • Voltage: 120 Volts (AC)
  • Capacity: 0.17 Quarts
  • Power Source: Battery Powered
  • Are Batteries Included: Yes
  • Control Method: Voice
  • Compatible Devices: Smartphones, Amazon Echo, Tablets
  • Form Factor: Robotic
  • Item Weight: 5.9 pounds
  • Manufacturer: SharkNinja
  • ASIN: B08C74PLHP
  • Item model number: AV1002AE
  • Batteries: 1 Lithium Ion batteries required. (included)
  • Best Sellers Rank: #67,969 in Home & Kitchen (See Top 100 in Home & Kitchen) #79 in Robotic Vacuums
  • Specific instructions for use: dual action, hard floor, carpet
  • Assembly required: Yes
  • Warranty Description: 1 year.
  • Batteries required: Yes
  • Surface Recommendation Hard Floor:
  • Battery Cell Composition Lithium Ion:
Shark Robot Vacuum returning to base for recharging and resuming cleaning where it left off

Under the Microscope: Evaluating the Product’s Pluses and Minuses

Many users have expressed satisfaction with the Shark robot vacuum’s performance. For instance, Christine Driggers praises its ability to clean in straight row patterns and its self-emptying feature, even with multiple pets at home. The efficient and quiet operation of the vacuum has also been noted by Phil C., who appreciates the self-emptying feature, stating it only needs to be emptied about once a week. Emily Hutton expressed delight at the upgrade from a Roomba, mentioning the Shark robot vacuum’s intelligence, ease of use, better features, and quietness. The ability to set a cleaning schedule and have the vacuum work unsupervised is a benefit that Jonathan Jolly finds valuable, especially with two large dogs at home. The appreciation for the vacuum’s capability to navigate and clean thoroughly without getting stuck is shared by users like Deb C., who also commends the ease of emptying the dustbin. Rob Russo has had a positive experience with the product for four months, particularly highlighting its safety on Persian rugs and fringes.

Furthermore, users like Cpw910 are extremely satisfied with the Shark vacuum’s performance over several months, especially its self-cleaning ability and effectiveness in dealing with pet hair. The user also appreciates the machine’s ability to find its way back to the charging dock. The quietness and cleaning ability on both hard floors and carpets have been commended by Martha Webb. Users like Judy Coffman are pleased with the vacuum’s performance in larger spaces like a church sanctuary, where it has been named “Ed” and performs its job reliably. The amazement at the amount of dust and debris collected by the vacuum is shared by Karenlpe, who recommends the product without hesitation.

Despite these positives, there are several drawbacks noted by customers. Art Vandelay, for example, complains about frequent clogging, with numerous notifications within a short period. Chaynie Nelson and Kat have had issues with the vacuum malfunctioning, citing an inability to work on an even surface and a complete lack of functionality, respectively. Kat, in particular, highlights the frustration with the app’s mapping feature and poor customer support from Shark, including being offered a billable service for a new product. V.A. Land describes the product as loud and inefficient with pet hair, requiring a search for an alternative already. Hannah warns potential buyers that some products may be refurbished without clear disclosure, and A. Moore finds the tank capacity and app features to be suboptimal compared to expectations.

Other users have faced technical issues with the app and connectivity, as noted by William H., who struggled with account verification for setup. Jkerlz criticizes the mapping function and the robot’s tendency to vacuum the same area repeatedly, compounded by unhelpful customer support. C. B. echoes these sentiments, pointing out the glitchy nature of the app. Kindle Customer is disappointed by the vacuum’s limited cleaning area due to programming constraints, and Michael Kiese initially gave a 1-star review due to the product’s inability to connect to the app and the frustrating customer service experience.

Will C feels cheated after purchasing what was supposed to be a new product but turned out to be a refurbished one that ceased functioning, with no satisfactory resolution. Joshua’s experience is particularly negative as he points out that the product delivered was not as advertised, lacking the specific features of the Shark AI ULTRA model.

What do the stars speak of?

Opinions about this product were divided in such a proportion among the buyers.

Five Stars: 68%
Four Stars: 14%
Three Stars: 5%
Two Stars: 3%
One Star: 9%
The most helpful positive feedback Reviewed in the United States on September 30, 2023 by Daniel Fitzsimmons, and is titled “it collects approximately one chihuahua worth of hair per day”
the machine is wonderful, but delicate. One time the bumper got stuck, and it took ten minutes with a screwdriver to fix it. Otherwise, it’s the hardest working member of the household……
Customer Rating: 5
Helpful Rate: 2
Variation purchased: B08C74PLHP
People find the following negative one quite helpful. Reviewed in the United States on November 10, 2023 by Art Vandelay, titled “Constant upkeep/maintenance required”
Works great…….. except it is always clogged. On November 10th I have already received 11 clogged notifications this month.
Customer Rating: 2
Variation purchased: B09J88GNW3
Shark IQ Robot's multi-stage filtration system capturing dust and allergens, ideal for pet owners

Inquiries & Responses: Your Doubts Clarified

1. How does the Shark IQ Robot Vacuum’s self-empty base work?

The self-empty base is a convenient feature of the Shark IQ Robot Vacuum AV1002AE. After each cleaning session, the robot vacuum automatically docks to the base, where it empties the debris it collected into a bagless bin. This means you don’t have to manually empty the vacuum after each use, and the base can hold up to a month’s worth of dirt and debris, depending on your usage and home size.

2. Can the Shark IQ Robot Vacuum be used on both carpets and hard floors?

Yes, the Shark IQ Robot Vacuum is designed for dual-action cleaning and can efficiently work on both carpets and hard floors. Its self-cleaning brushroll is engineered to prevent hair wrap and to provide powerful cleaning on all surfaces.

3. Is the Shark IQ Robot Vacuum compatible with smart home devices?

Indeed, the Shark IQ Robot Vacuum is compatible with various smart home devices. It can be controlled through voice commands using Amazon Alexa or through your smartphone and tablet. This makes it very convenient to start, stop, or schedule cleaning sessions even when you’re not at home.

4. How do I set up boundary strips for the Shark IQ Robot Vacuum?

The Shark IQ Robot Vacuum comes with BotBoundary strips that you can lay out around areas or objects you want to keep the vacuum away from. Simply place the strips on the floor, and the robot’s sensors will detect them and avoid crossing into the restricted areas.

5. What is the battery life of the Shark IQ Robot Vacuum, and how long does it take to recharge?

The Shark IQ Robot Vacuum has a battery life that allows it to clean for up to a month on a single charge, depending on usage. Recharging times can vary, but typically it takes several hours for the vacuum to fully recharge. The vacuum will automatically return to its base to recharge when the battery is low.

6. Does the Shark IQ Robot Vacuum come with a warranty?

Yes, the Shark IQ Robot Vacuum comes with a 1-year limited warranty from the manufacturer, SharkNinja. This warranty covers defects in material and workmanship under normal household use.

7. How much capacity does the dust bin in the self-empty base hold, and is it easy to maintain?

The self-empty base has a capacity of 0.17 quarts, which allows it to hold multiple cleaning sessions’ worth of dirt and debris. It is designed to be easy to maintain, with a bagless design that requires you to simply open the base and empty it into the trash when it’s full.

8. What maintenance is required for the Shark IQ Robot Vacuum?

To ensure optimal performance, the Shark IQ Robot Vacuum requires regular maintenance, which includes emptying the dust bin in the self-empty base, cleaning the filter, and removing any tangled hair or debris from the brushroll. The manufacturer provides specific instructions for maintaining your vacuum, and it’s important to follow these to keep your vacuum running smoothly.

User controlling Shark IQ Robot Vacuum via app and voice commands with Google Assistant or AlexaShark IQ Robot's multi-surface brushroll effectively cleaning both carpets and hard floorsShark EZ Robot Vacuum with Self-Empty Base and included accessories like side brushes and filterShark IQ Robot Vacuum's XL Self-Empty Base holding up to 30 days of dirt for less frequent maintenanceShark IQ Robot Vacuum navigating efficiently through home spaces for a comprehensive cleanShark IQ Robot Vacuum's easy setup process with Wi-Fi connectivity for smart home integration

Additional information

Style

Self-Cleaning Brushroll, Robot Vacuum $403.99

Brand

Shark

Model Name

IQ Robot Vacuum AV1002AE with XL Self-Empty Base

Special Feature

Bagless

Color

Black

Product Dimensions

12.9

Included Components

(1) Filter, (1) Self-empty base, (2) Side brushes, (1) Shark IQ Robot, (1) BotBoundary Strips

Filter Type

Cartridge

Battery Life

30 days

Voltage

120 Volts (AC)

Capacity

0.17 Quarts

Power Source

Battery Powered

Are Batteries Included

Yes

Control Method

Voice

Compatible Devices

Smartphones, Amazon Echo, Tablets

Form Factor

Robotic

Item Weight

5.9 pounds

Manufacturer

SharkNinja

ASIN

B08C74PLHP

Item model number

AV1002AE

Batteries

1 Lithium Ion batteries required. (included)

Best Sellers Rank

#67,969 in Home & Kitchen (See Top 100 in Home & Kitchen) #79 in Robotic Vacuums

Specific instructions for use

dual action, hard floor, carpet

Assembly required

Yes

Warranty Description

1 year.

Batteries required

Yes

Surface Recommendation Hard Floor
Battery Cell Composition Lithium Ion

102 reviews for 2nd Gen Shark IQ Robot Vacuum AV1002AE: XL Self-Empty Base, Advanced Navigation

  1. Larryd

    durable

    we have 3 rescue cats. we have 2 of these robot sweepers . one up stairs and one down. We run them every night and the older one is over a year old. just change the whiskers every few months and keep it clean and they do a great job on the pet hair and my wife likes the straight line pattern on the carpet..

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on July 9, 2024
  2. Nafi

    Matrix does better cleaning than AI Ultra

    I ordered Shark Matrix but wanted to try AI Ultra so ordered that too. After comparing both I decided to return AI Ultra. Love Shark Matrix, it does better job of cleaning, is faster than AI Ultra and less noisy. Both does excellent job of mapping the house and emptying in the bin and has matrix cleaning feature. AI Ultra which I got had only one slim brush whereas Matrix has 3-sided longer brush but has no edge cleaning feature like AI Ultra has. Overall Matrix is more powerful than AI Ultra no matter which model you buy. I highly recommend Matrix over AI Ultra.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on July 5, 2024
  3. LUCILLE ROY

    Directions for use

    It was much larger than I needed plus the directions for using it were way too difficult for me to use. I wanted only a small uncomplicated vacuum.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on July 4, 2024
  4. Laura Cate Collins

    Great investment!

    We’ve had no issues with this robot vacuum; it does an amazing job getting all over the house.

    Variation: Style: 30-Day Capacity / Reviewed in the United States on July 2, 2024
  5. Casey

    I Love This!

    I have had this vacuum for a few months now and it works very well. I have three very hairy animals, so I have to unclog the vacuum every few days, but that is not the vacuum’s fault. They have long hair, and I also shed a lot. But it is reliable, and very easy to set up. It doesn’t take up much room. I love that it is bagless so it’s less for me to worry about. I also love that it can be hooked up to Alexa to turn on and off. I am very happy with my purchase!

    Variation: Style: 60-Day Capacity / Reviewed in the United States on July 1, 2024
  6. JEANNINE CARRINGTON

    It works great!!!!

    I love this shark robot vacuum!!! We have two dogs with fluffy fur going everywhere. This shark picks up all their fur and keeps my home ( carpets and hard floors) looking beautiful !!

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 30, 2024
  7. Amazon Customer

    Clogged Everytime

    I had this vacuum for approximately 3 weeks. In that time I’ve used it almost every other day, but every time I used it it would clog. It took me about 3 days to notice that it wasn’t vacuuming properly. So I took it apart. Found the clog cleaned everything out and ran it again but when I flipped it over and looked it was clogged again. This happened many times. Granted I have many dogs and that could be part of the issue, but since I was running it everyday there wasn’t a great deal of dog hair on the floor and I ran my upright vacuum before I started using the The robot vac. So I don’t think my many dogs was a consideration. I have since returned the product.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 28, 2024
  8. Meredith

    Constant issues – do not buy

    I bought this vacuum to replace my older J7. When I first received I was extremely happy. It was quiet, when running and the self empty option was quiet as well. 3 months in this things rattles and makes a god awful noise. When I ran it for navigation, the map it created was awful. The app was hard to use and I was not happy with that feature. The suction on the vacuum is ok. There are different levels which is nice, but I do not feel it was as strong as my previous vacuum. Where this vacuum came down to 2 stars is how it gets stuck on everything. Vacuuming a normal floor rug? Stuck. Accidentally pick up a dryer sheet? Stuck. Vacuuming in an area where there is one way in and one way out? Stuck. Half the time I have no idea when the things is because it gets stuck somewhere. It’s very unreliable. The vacuum also does a terrible job vacuuming next to walls. If it finishes a job (I can’t remember the last time that it did due to being stuck all of the time) I have to follow up with my hand held vacuum to get the walls. I missed the return period by 20 or so days as I kept holding out thinking that it was something that I was doing making this thing run terribly. Don’t make the same mistake as me and buy this model. Look at over brands. It’s not worth it.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 26, 2024
  9. Amazon Customer

    Broken after 3 years

    Bought in 2021, now no matter what I do and try to fix, it shuts down 3 seconds after it starts vacuuming. Worked well for the first couple years. Lasted 3 years which is disappointing considering we spent a lot of money on this shark.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on June 25, 2024
  10. Kindle Customer

    Reliable

    We’ve had our Shark vacuum since November ’23. We use it daily to do a quick cleaning, and it does a solid job keeping things clean in our household. Pros: *the vacuum runs as needed on a schedule and keeps up with daily maintenance. * the app will let me know if the robot gets stuck * the app allows me to schedule when I want to clean daily, and will automatically clean without me having to start it. * the app will also allow me to clean rooms or parts of rooms as needed. * I can put in ‘no go’ zones, so the vacuum will not clean certain areas (such as under the kitchen table where the vacuum tends to get hung up on all the chair legs. Cons: * is not super effective against our dog hair that gets embedded in our carpet–especially when she’s shedding. * I can’t schedule cleaning of main rooms daily, with weekly sweeps of rooms less used (but closing the doors to those rooms works well). * it doesn’t do a super great job of cleaning the space directly next to a wall. I have to go through and sweep along the walls every few days. Overall review: I like the vacuum for daily upkeep and cleaning. I have recommended this product to others, and am thinking of purchasing another for downstairs.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 17, 2024
  11. Christine Adams

    best robo vac

    this robo vac is unbelievably good. we have had 2 other ones prior to this and my husband hated them both. he felt like they always got stuck, didnt pick up the hair , etc. this was on a 50% off deal and i had to give it a try. I cannot believe how good it is. I would argue it’s worth the full price. Our home looks spotless. (note we have 2 very long furred sheddy dogs. and a cat. and this has picked up all their fur, and it has not yet gotten stuck in the bristles like all our other vacuums)

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 17, 2024
  12. Lori Stevens

    Have the older one it was making some

    We have an elder one and it started making noise with two dogs. A lot of words we needed this just to keep on top of all the dog hair has been worked on the older one and now we have the newer one and it seems to be working. great I like the fact that it does not seem to run into objects as often.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 16, 2024
  13. Jasmin Salmanian

    Waste of money

    Don’t expect this product to last much longer once warranty is over. Very testy product, used very rarely and constantly in need of cleaning or assistance. Called warranty for assistance in troubleshooting it and was told that since it’s out of warranty, we are out of luck since it’s apparently having “mechanical failure” per their support line. Best they could do was offer me a meager coupon on a new unit. Absolute joke and waste of money, will manually use my alternative vacuum that has lasted me well over 8 years at this point.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on June 10, 2024
  14. Jc30436

    Absolutely LOVE IT!!

    I am completely kicking myself for not having one of these 50 years ago! I used to sweep the floor everyday and haven’t had to do it since I got this vacuum. I had done a ton of research on all these machines and this one seemed to be the best. I have 7 dogs in the house and haven’t had any issues with hair tangle and it can handle pine straw and smaller leaves with no problems. I can’t say how it does on carpet bc we have LVP flooring and it does a great job. The only issues I had with it was figuring out the map and setting the no-go zones, honestly I think that was me though. The XL waste bin has held a LOT of stuff and is super easy to clean out. I’m highly impressed with this and would def. buy again!!

    Variation: Style: 60-Day Capacity / Reviewed in the United States on June 1, 2024
  15. Tony Castro

    get a better one

    these Chinese POS is a very dumb vacuum. It cannot find the dock, gets sycuk everywhere, after 2 years it is falling apart. DO NOT BUY ANYTHING SHARK. the app is missing lots of features in comparison with something similar

    Variation: Style: 45-Day Capacity / Reviewed in the United States on June 1, 2024
  16. SMK-SUNY

    Does not work

    Received today and it will not run. Don’t by from this seller.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on May 30, 2024
  17. jordan laser

    It broke after 6 months- no support from retailer either:(

    My husband cleaned the machine often and made sure it was in tip top shape every other day and it STILL broke within 6 months. We have been emailing and calling the company for months now and we haven’t heard anything back. The inside of the wheel compartment broke, making it to where it would not place on the dock, charge and empty the chamber. We are Shark customers for all other items in our house, but this has been a huge disappointment, and VERY expensive mistake. Unfortunately 0/10 would not buy.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on May 30, 2024
  18. Jeni M

    AMAZED!

    Wow! This was 50% off, so I was finally able to buy it! It has surpassed my every expectations. I don’t know how I ever lived without this before! I have 5 cats who always make little messes and leave some litter around their boxes. This vacuum keeps it all very clean. I just have to remember to pick up the cat toys first lol

    Variation: Style: 60-Day Capacity / Reviewed in the United States on May 27, 2024
  19. KateCME

    Shark does not provide replacement parts like iRobot does

    I started out with a iRobot Roomba, moved up to a self-emptying Roomba model that I hated, and then based on reviews, purchased this product. The good: it does a good job cleaning up, picked up pet hair like a champ, easy to empty, easy to clean, and reusable filters (the reusable filters being why I bought it), and very little stops it from running. The bad: it doesn’t deep clean very well, especially rugs, the map never updates, and when you try to tell it to clean a specific room, it ignores you and does what it wants. The worst: Shark Ninja does not sell replacement parts for their robot vacuums. You can get replacement dust bins and replacement filters, and a replacement front wheel or front wheel assembly, but if something goes wrong with a side wheel assembly you are out of luck. Had I known that before I bought a Shark robot, I would not have purchased it at all. iRobot does sell replacement parts so if something breaks (while it’s under warranty or not) you can replace the part. I had a wheel assembly break and was initially told that I would have to pay shipping ($20-30) to get a replacement Robot, but it was my fault that it broke and the unit is just garbage.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on May 25, 2024
  20. Michael Maguire

    Lidar is not all that.

    After a minutes of running I receive a notification that something is blocking the Lidar. I clean it and again the same notification. Unit did really good the first day but now it runs into things and sends alerts constantly. If it would not be for that it would be great.

    Variation: Style: 60-Day Capacity / Reviewed in the United States on May 21, 2024
  21. Kamila Robillard

    Worked great the first few months

    The app gave me problems. It kept disconnecting on almost a daily basis. Took about a month of deleting and readding to get it to work right. About 8 months later, I kept getting an error that something was stuck underneath (error 2). I took the whole thing apart and cleaned it. (the video was no help, it said to remove the wheels but never shows you HOW?) I finally had to call the HELP desk, they couldn’t fix it either. But, because it wasn’t even a year, it was still under warranty and they sent me a shipping label to send it back and they are sending me a new one.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on May 21, 2024
  22. Susan H. Reznicek

    Broke Quickly, Poor Customer Service

    I loved my Shark robot when I first got it. It did a pretty good job, but after less than 5 months of using only twice a week, it stopped working. I called support. They tried fixing it remotely, but that failed. They are going to replace it, but I have to pay for the new one to be shipped, and it may not arrive for about a month. Meanwhile, I must box up and send back the defective one within two weeks. I’m sorely disappointed in Shark’s customer service. I really expected them to stand behind their product better than that.

    Variation: Style: 45-Day Capacity / Reviewed in the United States on May 20, 2024
  23. ken fry

    Gift to my daughter

    She loves it , easy set up

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on May 7, 2024
  24. Justin Morales

    Do not buy this vacuum

    You get what you pay for I guess. Thought I’d save some money by getting a Shark for my customer lobby to run in the evenings. It gets stuck on nothing at all. Constantly sends notifications that its front number is stuck and there’s absolutely nothing wrong. I will return it to the base in the morning every time and same issue every day. Buy something else and stay away from Shark.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on May 2, 2024
  25. Jennifer Sickels

    Only works about 6 months

    Product no longer connects to app. $380.00 for a junk. If I’d realized it only had a 30 day return policy I would not have bought. Very upset with Sharks guarantee of their products. It is useless without a working app. There is no manual start and stop with this product . Will no longer be a Shark family. The only help was spending ungodly amount of time with tech support which ended up being no help at all. Still doesn’t work.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on April 26, 2024
  26. Mary Lee Layne

    Mapping

    Once I understood what the map was supposed to represent, it did a thorough cleaning job and cleaned 3 rooms in under one hour and was very quiet while doing it.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on April 18, 2024
  27. Michael

    Great.. at first

    I’ve had this vacuum for about a year and a half. For the first year or so it was great. It really helped keep the floors cleaner and it seemed like the best value for the price. The issues started about a month ago. More and more frequently, the robot would stop and say “please check for an obstruction, error number 2” I looked online and found these vacuums were very susceptible to having dirt and dust clog up the inner mechanics. I watched every deep clean video I could find but nothing worked for more than a day before the problem came back and the robot would stop immediately after leaving the dock. I called customer service and they initiated a video call to diagnose the problem which was cool but basically all they told me was I was out of warranty and “they aren’t meant to last much more than a year anyway” which was really surprising coming from them. All in all, I’m disappointed my $500 vacuum lasted only 18 months. I wish they had some kind of referb I could pay for. I’d rather spend $100 to fix it than buy a whole new one, which I will not be doing.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on April 15, 2024
  28. Itzel

    works great

    This has helped me so much keep our floors clean through out the week and reduce the dog hair and my long hair too that falls so much. I definitely recommend this! worth the money especially if you work long hours and only have the weekend to clean

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on April 12, 2024
  29. blake

    Stupid robot bad customer support

    I’ve had this robot for over a year. initially it worked great but after a few months the robot would not clean rooms, have problems finding the dock etc… I did a factory reset and started from scratch to try to resolve some issues but that made everything worse. Robot will not map the house, it will run for 10 mins and the hide on the dock for the rest of the day. Support was no help and this thing is out of warranty so i’m out $450+. Thought i was getting a good product with the Shark/Ninja brand but this thing sucks, in a bad way.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on April 12, 2024
  30. Kurtis & Laurie

    Died in 3 months

    This one died in 3 months. How long with replacement last? Not happy!

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on April 11, 2024
  31. Demonskid

    I love it

    I have 3 pets and a bad habit of procrastinating on a few house hold chores, vacuuming being one of them. This Shark Robo Vac is the best thing I ever bought when it comes to cleaning supplies. This thing picks up 2-3 months worth of fur, cat litter, dust, and who knows what else. It took a few days, and a few uncloggings, but my floor is now clean! It’s also very quiet, I no longer have to suffer headaches when the carpets need cleaned. I actually expected a bit more sound from something that works so well on my neglected carpets.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on April 5, 2024
  32. jodie

    Worked first few months….FRUSTRATING

    So loved this at first ….. set up mid January. Now it doesn’t work!!!!! Keeps saying clean brush. Nothing in there. Everything else looks fine. VERY FRUSTRATING. Everyday it’s stuck it says

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on April 5, 2024
  33. Rubiesndasand

    It WAS great at first.

    I bought mine in 2021 and loved it at 1st. With that said I’m glad I bought an extended warranty. The original one ran well for about a year, then the wheels locked up and wouldn’t spin rendering it useless. Sent it in for repair and they replaced it with a different refurbished one. This one ran ok for a couple weeks, then it to started having issues. It would say the bumper was stuck, so you go jiggle it a bit and it would carry on. This problem became a huge problem. It would leave the base get 2ft out and stop saying the bumper was stuck. It got to the point it wouldn’t move. So I sent it in for repair. They just refunded my money stating it was not repairable. I’m so glad I bought the extended warranty or I would have been out $500 bucks.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on April 4, 2024
  34. Mike

    Vacuum needs improvement

    Pros: – maps floor more or less accurately – the feature of “recharge and continue” and “empty bin and continue” is nice Cons: – the app doesn’t show robot position and what has been cleaned on a map. I got used to that with roborock. It’s hard to find the robot if it stuck. – speaking of that it cannot recognize a bar under some of my chairs, so often bumps to it and sometimes stuck. It also can assess if it can fit under the sofa and sticks there too. I had to put rubbers under sofas legs. – the sucking power is average it cannot suck nice enough my carpet. And all my floor is carpet. – the battery is not enough for my 100 sq meter apt. “Recharge and continue” helps, but it takes 3+ hours to clean everything. – hairs are not sucked in at all, either left on the floor or stuck in the rotating cylinder side. So I need to clean it every day. – lastly after a half of a year usage, after constant bumping over the under-chair bar it is loosing his ability to find his base. Once in 3 times, if you press dock button it searches for it for 5+ minutes and then gives us and asks for help.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 31, 2024
  35. Aspiring Veganista

    Use without the app its perfect!

    Absolutely love my little Robo vacuum. Just don’t use the app. It’s basically a do nothing app plus if don’t want your data shared – skip the app and internet part. Otherwise I just press the button and off she goes. Very thorough. Shocked at the amount of stuff it seems to find. And the big bonus is self emptying. It’s like my cat going to her litter box except it’s my little helper. Then I only have to empty all the contents like once every couple weeks. Dependents on how much she collects. I look forward to pressing that button and being able to have my coffee and just ride my exercise bike, or do some work or other multi tasking things I may want to do knowing the vacuuming is done. In fact I’m about to have the living room vacummed now!!!

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 29, 2024
  36. Sue

    Easy peasey !

    Easy peasey to use

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on March 26, 2024
  37. Michael Graniczny

    Very Impressed

    I am quite pleased with the performance of this Shark Robot Vacuum. Many more features than one I had many years ago. Once it performs the mapping of you home, and carefully placing “No Go” zones, its operation is excellent. Don’t hesitate to purchase this product.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 26, 2024
  38. NYC Girl

    Robot is excellent. App/Mapping not so much

    The robot is great. The issue I have is with the app/mapping. It took 8 full map scans to finally get it right. I’m scared to move anything to avoid the hassle of remapping. The robot itself is superior to other value robots (i.e., Eufy). I purchased an eufy unit and the suction was awful – but mapping was great – but I need a robot that actually can clean! I highly recommend this Shark robot vac based on what I’m seeing with this unit.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 21, 2024
  39. Amazon Customer

    Excellent vacuum

    This is a pleasant surprise and efficient vacuum I would highly recommend

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 18, 2024
  40. Christopher Behnke

    Disappointing sweeper

    Most aspects of this device are harder to work with and less effective than it’s competitors. After having it for several months I regret the purchase. I have owned automated sweepers that have done well, this just isn’t one of them. The good design aspect is the bagless base, and the worst part is how it docks. The unit has a roughly 10% success rate in docking, and there are no obstructions anywhere near the base. This makes unattended use impossible.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 18, 2024
  41. Amazon Customer

    where do I get a replacement for the cleaning brush

    works great but twirling brush fell off. Can I get a replacement?

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 16, 2024
  42. Waldir

    Not worth it

    Item received was used and description did not match item

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on March 14, 2024
  43. Penny

    Battery doesn’t charge more than 80%

    This is my second Shark vacuum. But the battery doesn’t charge more than 80% no matter how long I let it charge. After only running vacuum in my living room the battery is down to 50%. There is no way I can run it through my whole house at one time. It takes several rechargings to clean the downstairs only. (I have an additional Shark for the upstairs)

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on March 9, 2024
  44. Cameron bowman

    It’s ok-definitely not good for animals of any kind

    Definitely works fine for minor dirt and dust but forget it if you have animals of any kind! The smallest bit of hair or fur will stop the machine in its tracks. For as pricy as this shark was, I’m pretty disappointed in its performance.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on March 8, 2024
  45. Drazil1812

    Game Changer

    We have white hardwood floors so every speck of dirt is super easy to see. My cats also fling litter out of the litter box quite often and I was growing tired of sweeping it up only to turn around minutes later and there’s more. Once I got the house mapped, I’m not able to send the robot to clean up the litter while I enjoy playing Animal Crossing. It’s like having a maid – but you don’t have to keep paying it.

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on March 2, 2024
  46. Kindle Customer hj

    Great gadget

    It saves a lot of work and gets our floors clean. This is our second Shark robot and it is quite advanced over the old one.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on February 25, 2024
  47. Amazon Customer

    You need this if you have animals

    Purchased on a black Friday deal and have no regrets. I have 3 dogs and 2 cats and this has been amazing at helping me to keep up with the fur trails in the house. We have hardwood and tile throughout with a couple of area rugs. I previously had an older model Shark that just bounced around everything. It did ok, but missed a lot. I didn’t realize how much it missed until I started using the new one. Set up and operation is fairly easy. There is a little bit of a learning curve with the app set up and marking your rooms, but once I figured out I could zoom in, that helped. I can’t believe how much more surface area this robot picks up compared to the old model. The robot vacuums around the perimeter and then vacuums like it’s completing a strip and grid search in your room. It will empty itself if it gets full and will even re-charge and re-start if it needs a little robot nap. The self-emptying feature is pretty cool, so you don’t have to empty each day. I especially enjoy the ability to spot clean an area or only certain rooms. You don’t realize how convenient until you use it! We have had to clean the roller out about once a week for some wrapped up hair, but that is to be expected and is very easy to open the flap and take out the hair. Don’t forget to check your filters as well, as it’s easy to forget with the self-emptying function (out of sight/out of mind). Overall, worth the price for the extra help around the house. It is definitely earning its keep.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on February 20, 2024
  48. Danny Corvoisier

    Clean sweep

    The media could not be loaded. I gave it the name Cleannatifa It keep my floors clean It keep my floors clean

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on February 19, 2024
  49. Melissa

    Not worth it

    Doesn’t clean very well, the mapping is easily lost and the robot gets confused

    Variation: Style: XL Self-Empty Base / Reviewed in the United States on February 17, 2024
  50. GrantN

    Highly Questionable Product – NOT worth the Money

    The initial bot would not stay connected to the internet or the iPhone app, so I had no control over what it did. Three calls with Shark’s Expert Customer Assistance personnel, they concluded it had defective software. Shark replaced the bot very rapidly.

    Variation: Style: XL HEPA Self-Empty Base / Reviewed in the United States on February 16, 2024
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