Product Features and Description
The Tineco Floor ONE S3, a cordless powerhouse in household cleaning, is designed to effortlessly tackle the challenges of maintaining pristine hardwood floors. With its smart control system, the Tineco S3 seamlessly switches from wet to dry vacuuming, making it an ideal companion for everyday tidying up.
Perfect for post-dinner kitchen cleanups or tackling high-traffic entryways, the versatile Tineco Floor ONE is also great for sprucing up pet-friendly areas and quick spill management throughout the home.
Readers can look forward to a comprehensive dive into the Tineco S3’s innovative features, a collection of user opinions and reviews, insightful product comparisons, and standout market offers that make this cleaner a must-have for modern homes.
- Advanced Sensor Technology: The Tineco Floor One S3 features innovative iLoop smart sensor technology, capable of identifying both wet and dry messes on sealed hard floors. It smartly adjusts its suction power and water flow to provide an effective, streak-free cleaning. The floors are left to dry quickly post-cleaning.
- Efficient and Time-saving: This vacuum and mop is self-propelled and capable of cleaning your sealed hard floors in a single smart step. The Tineco Floor One S3 ensures optimal cleaning in less time.
- Cordless and User-friendly: The Tineco Floor One S3 is a cordless, lightweight, and easy-to-use vacuum. It offers up to 35 minutes of runtime, thanks to its intelligently optimized suction and battery power.
- 5-in-1 Self-cleaning System: The vacuum comes with a 5-in-1 self-cleaning system. This feature helps in keeping your hands clean, maintaining your system fresh, and ensuring your home remains odor-free.
- Smart Features: The Tineco Floor One S3 is equipped with an all-in-one LED display, built-in app connectivity, and a helpful voice assistant. These features monitor cleaning performance to provide the ultimate hard floor cleaning experience. It’s important to note that to ensure the machine’s long-term use, only Tineco solution should be used. Using non-Tineco solution could lead to corrosion and damage to the machine.
Since its establishment in 1998, Tineco has consistently devoted its efforts towards designing high-end home electronics that are not only beneficial but also user-friendly and technologically advanced. With a wealth of experience that spans over two decades in the domestic cleaning sector, Tineco continually seeks to revolutionize its offerings, always keeping in stride with the rapidly evolving digital era. The ultimate goal? To facilitate a hassle-free smart lifestyle for all its customers.
One of Tineco’s remarkable innovations is the Tineco Floor One S3, a state-of-the-art vacuum mop. This device exemplifies the brand’s commitment to extreme vacuum mop technology, offering a perfect blend of functionality, convenience, and intelligent design. The Tineco Floor One S3 is crafted to deliver a superior cleaning performance, making household chores a breeze.
Not only does the Tineco Floor One S3 excel in vacuuming, but it also boasts a proficient mopping function. This two-in-one feature ensures that you get the best cleaning results every time, saving both time and effort. It is evident that Tineco is a brand that embodies innovation and commitment to delivering premium home cleaning solutions. Experience the transformative power of a smart, clean home with Tineco.
I bought this to use on my bamboo wood floors and my tile floors. I cannot believe how simple it is to use! No more pushing and pulling with my arm, making it sore and everything can be done in one easy step. The cleaner only takes a cat full and really cleans! You won’t believe after you use it the first time how dirt your floors were no matter how much you always mopped. I love it.
It cleans well, but the container that holds the clean water and cleaning solution doesn’t completely empty and is impossible to air dry. It got mold in it after only a few uses and can’t be removed as it’s inside the plastic where the nozzle is.
Available Product Variations
Tineco Floor ONE S3 Breeze: Lightweight Cordless Cleaner for Hardwood & Multi-Surface Cleaning
- Brand: Tineco
- Special Feature: Cordless, Wet/Dry, Self-Propelled, Self-Cleaning, Lightweight, iLoop
- Filter Type: Dry Filter
- Included Components: Extra Dry filter
- Is Cordless?: Yes
- Capacity: 0.6 Liters
- Wattage: 190 watts
- Runtime: 35 minutes
- Recommended Uses For Product: Hard Floor
- Form Factor: Stick
- Color: Black
- Model Name: FLOOR ONE S3 Breeze
- Product Dimensions: 10.83″L x 11.26″W x 43.31″H
- Battery Description: Lithium-Ion or Lithium
- Noise Level: 80 dB
- Amperage: 7.2 Amps
- Battery Life: 35 minutes
- Manufacturer: Tineco
- Number of Items: 1
- Controller Type: Push Button
- Control Method: App
- Style: Floor ONE S3 Breeze
- Indoor/Outdoor Usage: Indoor
- UPC: 194846100809
- Item Weight: 9.26 pounds
- ASIN: B0B4V878RY
- Country of Origin: China
- Item model number: Floor ONE S3 Breeze
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,707 in Home & Kitchen (See Top 100 in Home & Kitchen) #8 in Stick Vacuums & Electric Brooms
- Batteries required: No
- Battery type: Lithium-Ion or Lithium
- Features: Surface Recommendation Hard Floor, Hardwoods, Laminate, Multi Surface, Power Source Battery Powered, Voltage 120 Volts, Item Weight 9.3 Pounds
Variation’s Features
- Vacuum and mop simultaneously with Tineco Floor One S3 Breeze. Featuring the patented Tineco iLoop smart sensor, the Tineco Floor One S3 seamlessly adjusts the suction power and water flow to deliver the best cleaning results on hard floors.
- Experience the power of cordless cleaning. With the S3, you’ll enjoy an impressive water recovery rate of over 90%, leaving your floors dry and streak-free in minutes. Its dual-tank design ensures you’re always cleaning with fresh water.
- Enjoy effortless cleaning with a lightweight, self-propelled device. The Tineco Floor One S3 Breeze allows you to easily move up and down stairs and reach every corner. It provides uninterrupted cleaning for up to 35 minutes.
- Maintain a clean appliance with mess-free self-cleaning. Simply place your Tineco Floor One S3 Breeze on the storage tray and initiate the self-cleaning cycle. This keeps the brush and tubes clean, odor-free, and ready for your next use.
- Benefit from guided cleaning. The Vacuum provides real-time status updates on its LED screen and through voice prompts. Integration with the accompanying app provides detailed support.
Variation’s Description
Tineco iFLOOR 3 Breeze Complete Cordless Wet Dry Vacuum and Mop for Effortless Hard Floor Cleaning
- Brand: Tineco
- Special Feature: Cordless, Wet/Dry, Self-Propulsion, Self-Cleaning, Lightweight
- Filter Type: Disk
- Included Components: Bush rollers x 2; Cleaning solution x 2; Adapter; Storage tray
- Is Cordless?: Yes
- Capacity: 0.6 Liters
- Wattage: 3 watts
- Runtime: 30 minutes
- Recommended Uses For Product: Hard Floor
- Form Factor: Upright
- Color: White/Grey
- Model Name: iFloor 3 Breeze Complete
- Product Dimensions: 11.26″L x 10.87″W x 43.31″H
- Battery Description: Lithium-Ion
- Noise Level: 80 dB
- Amperage: 7.2 Amps
- Battery Life: 30 minutes
- Manufacturer: Tineco
- Number of Items: 5
- Control Method: Voice
- Style: iFLOOR 3 Breeze Complete
- Portable: Yes
- Is Electric: Yes
- Number of Power Levels: 2
- UPC: 194846100625
- Item Weight: 9.26 pounds
- ASIN: B09QQ9T4XY
- Country of Origin: China
- Item model number: iFLOOR 3 Breeze Complete
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,707 in Home & Kitchen (See Top 100 in Home & Kitchen) #8 in Stick Vacuums & Electric Brooms
- Assembly required: Yes
- Warranty Description: 24-month limited warranty with 24/7 customer service support, emails, messages and free calls.
- Batteries required: Yes
- Battery type: Lithium-Ion
- Features: Surface Recommendation Hard Floor, Hardwoods, Laminate, Multi Surface, Power Source Battery Powered, Voltage 120 Volts, Item Weight 9.26 Pounds
Variation’s Features
- Efficient dual-functionality: The Tineco iFLOOR 3 Breeze Complete offers a convenient way to vacuum and mop hard floors simultaneously. Its compact design makes it easy to store in small spaces, without sacrificing cleaning performance, making it a top choice for those seeking efficiency in household appliances.
- Superior drying performance: This 2-in-1 floor washer boasts a powerful water recovery rate of over 90%, ensuring your floors are not only spotless but also dry and streak-free in minutes. With this level of effectiveness, your floors will maintain their best appearance while drying faster than traditional methods.
- Hygienic self-cleaning feature: Simply place the iFloor 3 Breeze Complete in its storage dock to activate the hands-free self-cleaning cycle. This innovative feature keeps the brush and tubes clean and odor-free, ensuring your cleaning appliance is always ready for use and maintains its peak performance.
- Lightweight and maneuverable design: Thanks to its self-propelled design, the iFloor 3 Breeze Complete allows for effortless movement. Its lightweight build makes it easy to navigate up and down stairs and reach into every corner, providing a thorough clean with minimal effort on your part.
- Comprehensive accessory package: The COMPLETE edition comes with an enhanced accessory pack, including two roller brushes and two bottles of Tineco Deodorizing and Cleaning Solution. This ensures you are always prepared to tackle the next sticky mess, reinforcing the iFloor 3 Breeze Complete as a versatile household appliance.
Variation’s Description
Ask & Know: Your Questions Answered
1. How efficient is the Tineco Floor ONE S3 Cordless Hardwood Floors Cleaner on different surfaces?The Tineco Floor ONE S3 is a versatile cleaner that can be used on a variety of surfaces. It is recommended for bare floors, ceramic tiles, hardwoods, laminate, linoleum, and multi-surface. The powerful suction of this extreme vacuum can efficiently remove dust and dirt from all these surfaces, leaving them spotlessly clean.
2. Does the Tineco Floor ONE S3 Cleaner have a cord?No, the Tineco Floor ONE S3 Cleaner is cordless. This means you can move around freely without being limited by the length of a cord. It runs on a powerful 21.6 Volts battery that can last for up to 35 minutes on a full charge.
3. Can the Tineco Floor ONE S3 Cleaner be used as both a vacuum and a mop?Yes, the Tineco Floor ONE S3 Cleaner can function as both a vacuum and a mop. This makes it ideal for wet and dry cleaning. The wet cleaning feature allows you to mop your floors while the dry cleaning feature works like a regular vacuum, picking up dust and debris.
4. What is the weight of the Tineco Floor ONE S3 Cleaner?The Tineco Floor ONE S3 Cleaner is lightweight, weighing just 17.64 pounds. This makes it easy to carry and maneuver around your home.
5. How loud is the Tineco Floor ONE S3 Cleaner?The noise level of the Tineco Floor ONE S3 Cleaner is 78 dB. This is relatively quiet for a vacuum cleaner, allowing you to clean your home without causing much noise disruption.
6. Does the Tineco Floor ONE S3 Cleaner come with a warranty?Yes, the Tineco Floor ONE S3 Cleaner comes with a 24-month limited warranty. The manufacturer also offers 24/7 customer service support, including emails, messages, and free calls.
7. What is the capacity of the Tineco Floor ONE S3 Cleaner?The Tineco Floor ONE S3 Cleaner has a capacity of 0.6 gallons. This means it can hold a substantial amount of dirt before it needs to be emptied.
8. Is there any special instruction for using the Tineco Floor ONE S3 Cleaner?It’s recommended to use the Tineco Floor ONE S3 Cleaner on hard floors. It’s also important to charge the vacuum fully before use, and regular maintenance, like cleaning the filter and emptying the dirt compartment, is advised to ensure the vacuum performs at its best.
Naomi Henson –
Great Tineco Customer Service
Love the machine but customer service is what really seals the deal. I had my machine over a year and it stopped working and said to contact customer service. I had to send it to them at my expense of packaging only, but they fixed the machine at zero cost. They followed up a week or two later to make sure it was functioning properly AND sent me 2 bottles of cleaning solution. I use my machine several times a week with kids and dogs and had a Bissell before and this knocks it out the park!
Justin –
Not recommended
Product does not hold a charge and when it does it last for 10 mins and turns off. Don’t recommend this product
Christine –
Will break right after warranty expires!
No support after warranty expires. I’ve had the tineco for 2.5 years. I used it sparingly, mostly for quick clean ups in between mopping with a spin mop. I had my tineco unplugged for a few months during a move and when I plugged it back in it wouldn’t charge. After reading some forums I discovered many people have also had this issue after letting the vacuum run out of battery. Others suggested lifting and placing the vacuum on the charger over and over until it reaches a certain charge then trying the vacuum. Once I turned the vacuum on it lost power very rapidly and would not self clean. I called customer support and was told the motor was failing and my only options were spending over $100 to send it in for repair or a discount on another model. For a vacuum that is over $300 it should last longer than 2 years, especially not with heavy use. It also worked perfectly fine before being stored for a while. So extremely disappointed. Would NOT recommend this brand to anyone based on this experience.
Mastaxmy –
Works great but doesn’t last long.
This machine is great when it works. The one that I initially bought from Amazon stopped charging after 6 months of use. I reached out to Tineco and they sent me a refurbished upgraded replacement. The replacement started having issues with excessive water not being picked up on one side. So it would leave a line of puddle on one side. I reached out to Tineco and they said they do not have parts to fix my unit and that it’s out of warranty. The two year warranty starts with the original purchase and does not start over or extend on the replacement unit. I’m extremely disappointed that these units don’t even last a year, especially considering the price. It’s simply not worth it in my opinion.
Samuel Willey –
Streaks all over
Bought this in October and just used it for the first time today (March 2nd) so I can’t return it. It’s leaving streaks all over the place. Looks horrible. And the battery doesn’t last long. I do not recommend.
🌴Deanna 👙 –
Cleans but not scrubs
Easy to clean, lightweight, suction is good but it seems like it drinks the solutions a few times of cleaning and you’re already out. Size is good for apartment or house.
Emma K –
Customer support (unavailable & unsatisfactory)
Product worked great, we used it in out 1000 sqft apartment for almost 2 years. 2 months till warranty expired, got a battery replaced. However warranty services missed a crucial component, (pick up tube). Our unit has been in warranty service since september 2024, im writing this review march 2025. 6 months have passed since we sent it in for warranty claim and now customer support says they have disposed of our machine and want us to buy a new one. 5.5 months of emails back and forth and they haven’t offered us a replacment or a viable solution. Stay away, will update if or when tineco customer dis-service replies.
sharon miz –
Best product i ever bought
The best product i have ever purchased. So simple and easy to use. Such an easy product yo use and ti clean with. Cant live without it
DeeCee –
Gets the Job Done but Could be Better
I always wait about four to six months before I review these types of products. So, here goes: Pros: It’s lightweight User friendly Easy to clean Does a fair job of cleaning Holds a charge long enough to clean for about an hour It tells you when it needs cleaning Cons Both water and dirt receptacles have to be cleaned constantly The cleaning roller is not very effective. It should come with different cleaning rollers like a brush, a more robust mop, etc. The water receptacle is small and slows down the cleaning process due to having refill often It constantly needs to be cleaned. Probably about every 10 minutes. Not strong suction. The suction/power could definitely be better. Bottom line, it gets the job done but future models with higher suction and more rollers included will be better.
Wyatt B. –
Picks up a dropped egged like no one’s business. Queen of cleaning
This is such a life saver with a toddler! Our kid loved to spill everything, I’m talking drinks, spaghetti sauce, eggs, rice, and even ketchup on the floor. Everytime I pull this out and the floor is spotless and clean! The floor is never sticky. The mop seems to pick up legit everything and self cleans. I hate seeing the tank so dirty after every use, but that is why we have this mop.
Jill –
DO NOT PURCHASE
Less than 2 years old and the item stopped working. They want me to find a box and they’ll send a label for me to send it to the service department. Where I’ve heard nothing but nightmares about. I should get it back in 2-3 weeks. No other options.
Amazon Customer –
Ok, but doesn’t get to the edges.
I bought this with high hopes of getting my rubber gym floor mopped easily. I had been using a wring mop with a bucket, which was very effective but kind of a hassle. Pros: It comes with plenty of cleaning solution. The self cleaning brush roll is a very convenient feature! Cons: The water tank is small, so I have to refill it halfway through. It doesn’t get to the edges! It leaves an inch of space because of the space taken up by the brush roll cover. This is a problem for my black rubber floors – there’s a visible dust line around the room! I’d like to return it but the window has closed (30 days)
Scott A Green –
Awful custom service
Died right after 3 years. Terrible awful customer service. Would not assist in troubleshooting. very short and unhelpful. Had no real solutions , other than a 15 % refund and we spend time and money to send the broken system back to them. No offer on replacement , or exchange … we were willing to work with them to get a solution even if we had to spend money. But it was a totally one sided arraignment Dyson has never done this to us . Nespresso has never done this is. Never buying this product again. Already bought a Bissell replacement
LPIM –
Poor quality
Poor quality. It worked fine in the beginning but with just around 3 years it started malfunctioning. It refused to charge even though the battery is not died yet. My 6-years-old Dyson vacuum’s battery is till working. And this 3 year-old mop is unusable now. Now I have to do the reddit hack — put it on the charger, wait for it to stop charging, disconnect and repeat, to trick it to charge to a certain level so that I can run a self-cleaning cycle before recycling in the hazard facility. I’ve seen bad products, but very rarely a product tortures its users in this way.
Amazon Customer –
Floor cleaning made Easy!
Love my Tineco floor cleaner! Makes cleaning floors throughout my home so quick and easy. The majority of my home is hardwood or tile and this machine makes it so simple to clean. I had only 1 issue and customer service was amazing to work with and took care of it immediately. So nice to deal with such a professional company.
Shelley Schooley –
Good until it isn’t
Worked until it didn’t. No longer has suction capabilities, just shy of 2 years
Rebecca Holleman –
Do not buy from this company they do not adhere to their warranty.
I wish I could give this company a -10 Do not buy from TINECO. I had my machine probably six months when it broke down the first time. It took me forever to get up with the company. I had to send it back for the repairs. They did fix it and sent it back. This past December 2024, it broke again. I thought the warranty was up so I filed it with my extended warranty. They told me that it was still under Tineco’s warranty until Jan 2025 and I would have to use them. I tried to call them and finally got up with them in January. They are aware that I called several times in January but I could not get through. They refuse to cover my machine. They keep saying that it is past January 25, 2025. I have talked to numerous supposedly Customer relations people (most cannot speak English well). I’ve told them over and over that the machine broke down in December that I contacted Amazon first and they told me to contact Tineco. They still refuse to fix my machine. This is terrible business practices and I would never buy another product from them. They absolutely do not care about their warranty You have been warned.
H. Cain –
Vacuum and wash floor at the same time.
Love it!
Debi B –
Love, Love, Love!
Giving this 5 out of 5 stars! Love the ease and timesaver of vacuuming and mopping at the same time. It’s completely self propelled so it’s really easy to use with my back problems. I’m so glad I purchased this!
kederkitty –
Very easy floor cleaner
This floor cleaner is a game changer! It is so easy to use. And it takes care of vacuuming and mopping all in one. It is amazing the dirt that it picks up that I don’t even see. Even if I just use plan water in the tank. Being cordless, it’s super easy to buzz around the house. And I love how easy it is to clean when I’m finished. The only reason I didn’t give it 5 stars is because it doesn’t quite get my entire house before running needing a charge. I wish now I’d paid more and gotten the next model up. Great machine to save time and work and keep your floors looking great!
Mitchell –
Poor Customer Service
I purchased this product 2 years and three months ago. It was life changing cleaning up from a house with toddlers and two huskies. It picked up food, spills, dirt and dust very well, although struggled with some of the stuck on food. I didn’t find the sensor terribly accurate for where there was a lot of dirt. It typically only sensed dirt when it picked up an excessive amount of dog hair or I used a different cleaning product on the flood for something. You need to clean it immediately after every use or it will stink. I actually found putting the roller brushes through the dishwasher to be effective at limiting the smell if it was not cleaned properly. However, the HUGE downfall of this product is how often this thing breaks and the poor customer service. Our machine completely broke after owning it for one year (small issues we could fix at home were prior to this) and the company replaced the motor. This took a while, but was done free of charge as we were in warranty. Almost exactly a year later, we are getting a message that it needs to be serviced – when looking this up, it appears the motor has broken AGAIN. Customer service wanted to charge over $100 to have it be repaired or could give a “special” coupon that I discovered is the same as the active discounts advertised right now, and. discounts cannot be combined. I am three months past the warranty, but only a year out from the last breakdown. A quick google search will show you that their machines only last two years before needing to replaced! Funny how that warranty runs out just about then…. If you want to avoid spending high amounts of money every 2 years for a new machine, look at a product other than Tineco.
Alexandra –
I enjoy mopping now
Love this mop ! Cleans the muddy paw prints right up and I love the self cleaning feature when you’re done mopping up . For ships and giggles I tested it out to spot clean a area rug and it worked pretty good
Beck –
Underwhelming
I’ve had this for a little over a year now, and I’m still indifferent. All the hype had me hopeful this would be my solution to keeping my floors clean with two dogs, and while it’s definitely been an improvement, I have some issues. – The dirty water tank: After a few uses, it became harder to get the tank seated and secured, now I have to practically smack it into place. – The self-clean sensor is constantly going off despite cleaning it after every use per the manual. – Does not do well on textured flooring. For the price point, these shouldn’t be issues. I’ll clean the entire vacuum, change out the brush role and filter, and the self-clean sensor will still go off. If you have textured flooring (ours is not that significant), it seems to have a hard time cleaning and it seems to trick the dirt sensor into thinking it needs to go full bore clean mode if you don’t go in the right direction. Of course all of these issues started happening after the return window, so I figured I’d give it time, maybe it’s user error. They persist. The suction is great and it does pick up debris better than my Miele stick vacuum.
Amazon Customer –
My Tineco is just as great as they hyped it up to be
My friend told me about this item and I didn’t believe how great it really was until I bought one for myself. I love how much it sucks up and the ease of cleaning the parts is very seamless. I love seeing how much dirt and hair it picks up in our home! I love my Tineco!
fawnzee –
Poor suction
The second time I used my floor washer, it would not suck up the liquid. It leaves large amounts of water on the floor, and as soon as I turn it off, even more liquid gushes out of the bottom. I’ve tried all the troubleshooting recommendations without success.
Alyssa –
Terrible
The media could not be loaded. I feel like i wasted $200. It doesn’t evenly wet the floor so it’s mopping stripes. It also isn’t picking up any water as you can see the dirty tank is dry crumbs after mopping 2000 sqft. It’s also leaking from where the light is??
Kelsey –
Easy to Use Wet Vac
The media could not be loaded. This is a great wet vac, especially if you have kids or pets. It’s easy to use, cleans well using water and the Tineco cleaning solution, and doesn’t take up too much space. I especially love that it vacuums while it mops, saving that extra step. It has a self-cleaning cycle, which is definitely helpful. I do feel like there’s quite a few parts that I have to periodically clean myself, which is why I gave it 4 stars. Overall, it’s still worth it and is the best solution I have found for keeping my floors clean.
Logan c. –
worked great then died
It worked great for a while but then stopped sucking up the mopped water.
jeanne clardy –
Just Won’t Last
I give this product two stars. The first star is that when it DOES work it does a good job. The second star is for the customer service. That’s about as good as this review gets though. I’ve had this vacuum for less than two years and spent $400 on it, it has now broken three times. I have already sent it in to get the motor replaced twice, and just now received it back -when trying to use it for the first time since, it is broken. I was told by customer service that the motor probably keeps breaking because it’s not fully dry in between uses (well I use it about once or twice a week. And furthermore- it’s a WET VAC!) This will be the third and final time this vacuum has broken on me. Outside of those very large issues, cleaning it is such a hassle. Even when you keep up regular cleaning on it at every use- It still gets very stinky and bogged down, making you feel like you’re just leaving mildew residue all over your house the next time you use it. All in all it’s a good theory, and I really wanted it to work, however, it’s just too complicated for its own good. They need to simplify and fix the bugs. I’m ready for my refund.
JMeff –
Good
Cleans really well and picks up dog food and hair. Easy to clean
Terry MacRae –
So Easy to use!
So easy to use! Love the self propelled. Cleans our tile floors beautifully!
The Woods Family –
Love this.
We love this. It works so well. We love it when a spill happens. Makes clean up so easy! Highly recommend.
Julia –
Tineco 5 – Pro AND Tineco 3
I was given a Tineco 5 Pro, I loved it so I bought TWO #3’s as gifts… i have had it just over a year now and it KEEPS telling me the dirty water container is not there !!! One of the ones I bought was for my neighbor and the 3 sprays water from the tank when I empty it and put it back on… the 5 Pro just says it is not there!!! 🤬
S.R. –
DO NOT BUY THIS!!
If I could give less, I would. I purchased this November 19, 2024. On February 17, 2025 it wouldn’t turn off. I had to let it run until the battery died. I contacted their customer service. They told me it was covered under the 2 year warranty. Two hours later, I got an email saying they needed a picture of the charger. I sent the picture, and they told me I wasn’t using the appropriate charger. Except, I was using the charger that came with the scrubber. I feel like this is done intentionally to be able to deny claims. They said they would happily fix it for half the cost of what I paid for the thing. This is a terrible product and a terrible company with worthless customer service.
Kalani Lyon –
No longer holds charge! Buyer beware!
Battery no longer holds charge. Buyer Beware! Unable to get ahold of customer service.
Eriannys Perez Merino –
Perfecto
El mejor vaccum lo amo limpia y aspira al mismo tiempo
bethany Waatti –
Doesn’t even last for 3 years
It suddenly quit charging. It blinks a couple times then stops. Very disappointing.
Michele H –
Worth the money
Absolutely love this wet vacuum. Cleans so well!
bubblegum –
Horrible customer service and 399$ machine stopped working in less than two years
I have had the worse experience with their customer service. It was 399$ when I purchased it and the machine didn’t last for even two years. It stopped working in December 2024. Save yourself money and buy from another US based company which provides better warranty support.
snbta356 –
Battery died
We used this for a few years then the battery started dying and not recharging – terrible design and will never purchase another protect from them.
Krystel Lopez –
Only lasts 1.5 year
This was a great machine that cleans really well, until it started giving me issues 18 months after purchased. The warranty is two years so the repair was covered. At the 27 month mark it broke again. Now it’s not covered so they offered a 10% discount. A $400 machine + cleaning solution is ridiculous. After doing research, it’s very common for it to stop working after 18 months. I would go with something different if you want it to last more than 2 years.
Rhonda –
ABSOLUTELY DO NOT PURCHASE!!!
What was originally a 5 star review has turned into a 1 star review!!!Purchased this product in Nov 2021. It was a black Friday buy and it stayed in the box until January of 2022. I’ve been using it since and today in February 2025 the motor has blown on it. Apparently this is a very common issue!!! After watching a few YouTube videos and reading comments multiple users have had this issue with the S3. It conveniently stops working right after the warranty expires on it. Customer service offered a refund of 40 dollars with the return of the vacuum. This is an absolute JOKE. Save your money!!!!
DS –
NO costumer service
No costumer service. Trying to create an account and login many times, impossible, even trying the forgot password did nothing! It does not email the verification code. awful
Kathy –
Trash
The vacuum only lasted 1 year and a half and then the charger broke. It stood around for a while and I didn’t know what to do with it. At 2 years and 2 months I decided to reach out to tineco and they told me that there warranty only covers 2 years and I need to pay $100 to have it repaired. Trash,
Matthew Clark –
DO NOT GET THIS. Waste of time AND money.
I hate this mop. It’s awful. I loved it the first time I used it. It was powerful. It cleaned great. I found it easy to use, lightweight, and I loved the auto clean feature… except it doesn’t work. It smells like tonsil stones melted in sewage. You need to fully dismember every part of this mop immediately after its auto clean and re-clean EVERY. SINGLE. PART. The brush it came with is trash too so don’t even bother. The amount of time I save cleaning my floors with this is used anyway with the amount of time I need to spend cleaning it out. I would NEVER recommend this thing to anyone. What an expensive and piece of trash.
reodan92 –
Literally junk.
The media could not be loaded. Do not buy. Died after 2 years of occasional use and cleaned after each use. Customer support is useless and did not offer any ways to fix or remedy the issue. This thing was too expensive for it be treated as a disposable product.
The Deal Valley –
ok
ok
Anshuman Mishra –
Short life span
It did a decent while it worked, motor stopped working after two years.
Amazon Customer –
10 stats
Cleans and drys my floor .. without touching dirty water.. awesome product 10 stars
Boni Sebastiano –
Unimpressed
I had it for 14 months before it stopped working. During the 14 months it worked ok. Does not get close enough to baseboards, I would have to do the edges and corners or every room separately. Dog hair would get caught up in the roller brush compartment, not that big of deal, but it claims to clean itself. Battery life is not great. Takes a few hours to fully charge and lasts about 20 minutes. Not ideal for 3600 sq ft house. It would take me ALL day to clean floors. Looking to replace with a different brand.