Product Features and Description
- No Need to Empty for 45 Days: The Shark IQ Robot vacuum features a bagless, self-emptying base that can hold up to 45 days’ worth of dirt and debris. Unlike traditional auto-empty robots, it doesn’t require any additional disposal bags. It is compatible with both 2.4GHz and 5GH Wi-Fi networks found in most homes.
- Impressive Suction Power: With its powerful suction capabilities, this vacuum can effectively clean large and small debris as well as pet hair from carpets and floors.
- Self-Cleaning Brushroll: The vacuum’s self-cleaning brushroll deeply penetrates carpets and engages hardwood floors, pulling up debris, hair, and dirt from all surfaces. It’s specifically designed to pick up more hair and prevent hair wrap.
- Control with Phone or Voice Command: The Shark IQ Robot vacuum allows you to schedule whole-home cleanings or target specific rooms or areas for immediate cleaning via the SharkClean app. It also supports voice control with Amazon Alexa or Google Assistant.
- Home Mapping and Room Selection: The vacuum maps your home and lets you select which rooms to clean instantly.
- Row-by-Row Cleaning: For complete home coverage, the vacuum methodically cleans row by row before navigating from room to room.
- Recharge and Resume: The Shark IQ Robot vacuum automatically returns to the dock to recharge and can resume cleaning from where it left off.
The Shark IQ Self-Emptying Robot Vacuum is the epitome of convenience, efficiency, and high-performance cleaning. It seamlessly blends the advantage of a self-emptying base with IQ Navigation total home mapping to provide thorough and efficient cleaning. Additionally, it delivers on the promise of the powerful Shark suction and the innovation of a self-cleaning brushroll.
Every cleaning session concludes with the robot vacuum automatically depositing dirt and debris into the bagless base. This unique feature means you can forget about the tedious task of emptying the vacuum for up to a month. The self-emptying base has the impressive capacity to store a month’s worth of dirt and debris, ensuring a hassle-free cleaning experience.
In essence, the Shark IQ Self-Emptying Robot Vacuum not only delivers top-tier cleaning performance but also takes the convenience factor to a new level. Its state-of-the-art design and features make it a standout choice for those seeking a truly efficient and user-friendly cleaning solution.
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,983 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Floor, Carpet, Hardwood:
- : Item Weight 13.2 Pounds
- Battery Cell Composition Lithium Ion:
Shark IQ Robot Vacuum: Cutting-Edge Features and Performance Evaluation
| Feature | Description | Grade |
|---|---|---|
| IQ Navigation | The Shark IQ Robot utilizes advanced IQ Navigation to map your home and plan its cleaning path efficiently, ensuring thorough coverage without missing spots. | Excellent |
| Self-Cleaning Brushroll | This feature enables the Shark IQ Robot to remove pet hair and long hair from the brushroll automatically, reducing maintenance and improving cleaning performance. | Good |
| Wi-Fi Connectivity & Voice Control | Wi-Fi connectivity allows the vacuum to be controlled via a smartphone app or voice control through devices like Amazon Echo, enhancing user convenience. | Excellent |
| Self-Empty Base | The Shark IQ Robot can empty its dustbin into the base after cleaning, which can hold up to 30 days of debris, minimizing the frequency of manual emptying. | Excellent |
| Battery Life | With a battery life that supports up to 30 days of cleaning before recharging, this Shark IQ Robot stands out for its long-lasting operation on a single charge. | Good |
| Filter Type | It comes with a non-washable filter that captures dust and allergens. However, being non-washable might require more frequent replacements compared to washable types. | Average |
| Power Source | The Shark IQ Robot is battery powered, providing cordless convenience and eliminating the need for proximity to power outlets during operation. | Good |
| Surface Recommendation | Designed for multiple surfaces including floor, carpet, and hardwood, this robot vacuum adapts to different cleaning environments, making it versatile for home use. | Good |
Explore the latest in robotic home cleaning with the Shark RV1001AE IQ Robot Self-Empty XL. Discover how its IQ Navigation, self-cleaning brushroll, and Wi-Fi connectivity make it a standout competitor. Also, find out how it compares with similar vacuums that promise a smart, efficient hands-free cleaning experience.
What’s Good, Bad, and Ugly About the Self-Empty Robot Vacuum? An In-Depth Review
One user, Casey Johnson, was extremely satisfied with the Shark RV1001AE IQ Robot Self-Empty XL’s performance in a home with hardwood floors and pets, stating that it’s a “game changer” and “She definitely needs dumped every few days being that we have four dogs that shed. But she has no problem cleaning up all the dog hair twice a day for us. We absolutely love her.”
Another user, Stacey, emphasized the vacuum’s efficiency and convenience, expressing that it “keeps my first floor spotless, running it once or twice a day,” and plans to buy another for the second floor. The ease of setup was also a highlight, with Stacey noting, “It was a breeze to set up. Highly recommend.”
Desertrosebud, a senior citizen, praised the ease of use and the self-emptying feature, saying “Rosie works great and does a thorough job of cleaning my house… Rosie goes back to the base when needed to empty the debris into the bagless base container, then goes right back out to finish the job.”
On the downside, Vonnie mentioned that the vacuum “doesn’t pick up the dirt very well and doesn’t reach all the main spots,” requiring a second run with a traditional vacuum, which was disappointing given the price.
Yaroslav Nikolenko expressed frustration with the robot’s functionality, stating it “doesn’t clean enough properly,” and faced issues with it “sometimes turns on nighttime very loud.” The connectivity issues also made it difficult to use, as it “sometimes disconnected from application and can’t be used.”
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Not the worst but definitely not the best, doesn’t pick up the dirt very well and doesn’t reach all the main spots I got it for. I have to go over again with my own vacuum and that defeats the purpose especially for the price of it. Overall I’m not too thrilled with it if I’m being honest
Available Product Variations
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,983 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Powerful Suction with Shark IQ Robot: The Shark IQ Robot delivers outstanding suction capabilities, easily removing dirt and debris across various flooring types, ensuring a meticulous clean throughout your home.
- Thorough Cleaning with Matrix Clean: The robotic vacuum utilizes Matrix Clean technology to methodically traverse your space in a grid pattern, taking multiple passes over soiled areas, ensuring comprehensive and deep cleaning across the entire home.
- Self-Emptying Convenience: The Shark IQ Robot boasts a self-emptying base that can store up to 60 days’ worth of dirt and debris, eliminating the need for frequent emptying and the additional expense of disposal bags.
- Anti-Hair Wrap Brushroll: The self-cleaning brushroll is expertly designed to handle carpets and hardwood floors, effectively lifting hair, dirt, and debris, and is engineered to manage more hair without succumbing to hair wrap.
- Advanced Home Mapping: With its 360° LiDAR vision, the Shark IQ Robot meticulously maps out your home for efficient cleaning, skillfully detecting and navigating around obstacles, and adapting to changes in the home environment both during the day and at night.
- Ideal for Pet Owners: The Shark IQ Robot’s potent suction, specialized self-cleaning brushroll, and self-emptying system work in unison to effortlessly capture pet hair, dirt, and other messes, making it an excellent choice for households with pets.
- Effortless Voice Control: Enjoy hands-free operation by setting cleaning schedules, starting spontaneous cleaning sessions, or activating your Shark IQ Robot through Amazon Alexa or Google Assistant with simple voice commands.
Variation’s Description
Embark on a journey to pristine floors with the Shark AI Ultra Self-Emptying Robot Vacuum, an innovation that transforms your home cleaning routine. The cornerstone of this device is Shark’s powerful suction, which ensures that dirt and debris stand no chance against its relentless cleaning prowess. Coupled with the advanced Matrix Clean Navigation, this robot vacuum is designed to meticulously cover every inch of your space, guaranteeing a thorough and comprehensive clean that misses no hidden spots.
With the Shark IQ Robot’s Precision Home Mapping technology, your living spaces are navigated with surgical precision. This smart system creates an accurate layout of your home, ensuring that the Self-Empty Robot Vacuum maneuvers around obstacles with ease and never loses its way. The icing on the cake is the vacuum’s self-emptying feature, boasting an impressive 60-day capacity bagless base. This means you can enjoy the convenience of automated cleaning for up to two months without the hassle of frequent dustbin emptying, making it a true set-and-forget solution for busy individuals seeking an immaculate home environment.
Ultimately, the Shark AI Ultra Self-Emptying Robot Vacuum is more than just a cleaning device; it’s a sophisticated, time-saving companion that elevates the standard of home maintenance. Whether you’re dealing with pet hair, daily dust, or the occasional spill, this intelligent vacuum has got your floors covered, providing peace of mind and more free time to enjoy your spotless living space.
Understanding More: Questions Answered and Explained
How often does the Shark robot vacuum need to be emptied?The Shark IQ Robot Vacuum is designed with a self-empty base that can hold up to a month’s worth of dirt and debris. This means you should only need to empty the vacuum once every 30 days, although this can vary based on usage and the size of your home.
Can the Shark robot be controlled through voice commands?Yes, this robot vacuum is Wi-Fi connected and works with Alexa, which allows you to use voice commands to control the device. You can start, stop, and dock the vacuum just by speaking to your Amazon Echo or any other Alexa-enabled device.
Is the Shark robot suitable for homes with pets?Definitely. The vacuum comes with a self-cleaning brushroll that is specifically designed to prevent hair wrap, making it suitable for homes with pets. Its powerful suction and brushroll work together to pick up pet hair and dander from floors and carpets.
Does the Shark vacuum map your home?Yes, the Shark robot vacuum features IQ Navigation, which allows it to map your home and plan its cleaning path for efficient room-to-room cleaning. You can also view the map in the SharkClean app and designate certain rooms for cleaning.
Can the vacuum clean both carpets and hard floors?This robot vacuum is designed with dual-action capabilities, allowing it to clean both carpets and hard floors effectively. It automatically adjusts suction and brushroll speed to suit the surface it’s cleaning.
How long is the warranty period for the Shark robot vacuum?The product comes with a 1-year limited warranty from the manufacturer. This warranty covers any defects in material or workmanship under normal household use during the warranty period.
Is it necessary to purchase additional accessories for the vacuum to work optimally?No, the vacuum comes with all the necessary components for operation, including two extra side brushes, the self-empty base, and the robot itself. No additional purchases are required to start using the vacuum for its basic functions.
Irah –
Terrible navigation
I have a no name brand that’s 3 times better navigating. Half the time it leaves half my floors without vacuuming. Terrible if you have pets
Rebecca Leach –
POS broke after only 4 months
Only had this thing for 4 months, constantly gets clog error when there is nothing clogging it and now it wont even turn on. What a POS, regret even buying it. Lasted just long enough to where I can not return it. Do not buy this brand.
Roxana –
Broke after 17 months
The media could not be loaded. I’m very disappointed that the sensors broke after just 17 months of use, right after the one-year warranty expired. I bought this product in November 2022 and initially loved it. It was great at cleaning until it suddenly stopped working. I live in a small apartment with no dogs, and I only used it to clean three times a week on schedule. I followed the maintenance instructions, cleaning it of debris and hair regularly, but still encountered errors. When I called their service hotline, they only offered a discount to buy it again at a price higher than what I originally paid on Amazon. I’m extremely disappointed and won’t be purchasing more Shark products, as they seem to only last a few months past their warranty period.
joan –
Great Vacuum
Love this vacuum, it cleans easily, you do not need to set it up with your phone, just push the button. It cleans itself WOW, no more cleaning it myself like I needed to do with the rumba vacuum that never ran right from day one.. Shark is the one to buy for easy of work and no headaches.
Bigchatnc –
What’s not to love
I bought the shark because my last rhoomba lost it’s mind. Kept getting the same code and it stopped cleaning. Sent back that rhoomba at their expense and bought the shark. Works great! Methodically cleans the floor , is more quiet than rhoomba, doesn’t BANG into the furniture and empties itself. The rhoomba was a headache to keep clean. The shark needs so little attention. Excellent vacuum! Glad I made the change!
Cody –
Major software issues
We have had other sharks before and never had any issues. This one however is nothing but issues. It started with it struggling to map our house, it would only map one room, and only part of it at that. Finally got it to map our house, and now it only cleans the perimeter of the house. The matrix clean function does not work, it just comes out of the dock and the returns back, not cleaning anything. Lots of issues on the software side.
landscapelady –
Shark AI Ultra Voice Control Robot Vacuum
I ordered it as a Christmas gift for my sister; she loves it. She sent me videos of it cleaning her living room and I was impressed with the great job it did. It’s a year later and it’s still operating properly.
addison –
I have never been more happy with a purchase
The media could not be loaded. This is a game changer. Especially if you have dog hair. It exceeds every expectation I had. It rarely stops up. It will tell you if it does. Its mapping is excellent. The programming is excellent. It docks and cleans itself. This is actually the first Amazon review I have ever made. I wanted to review it just because I’m so happy with the purchase. I highly recommend this vacuum.
kristel –
Worked great for 13 months
I love my shark however at 13 months it started flashing a red exclamation point! I called Ninja customer support and we troubleshooted together. Unfortunately it was unfixable…so now they are sending me a brand new unit! I love how Ninja stands behind their products! (And I have several because of that very reason)
AlchemistOfLife –
Very NOISY, not good on rugs, stuck on thresholds
The media could not be loaded. Review after one full emptying cycle (took about an hour). I live in a 1910 open floor plan unit with the old 3/4″ wood thresholds, and a mix of varnished floors, rugs, and area carpets. I had tried a Tikom robot vacuum from Amazon, and it got systematically stuck on the thresholds; this Shark does a bit better but still has difficulty. This Shark is VERY NOISY, more so than my handheld Miele vacuum. It also does NOT CLEAN RUGS well and unlike the Timko, it does not increase suction on rugs. It does a good job on area carpets though. Another difference is that the brushes on the Timko have three arms, whereas the Shark has only one each, and this significantly reduces its pick-up ability. It’s also a tad higher so that it doesn’t fit under the center part of my couch, which causes it to be disoriented. Though it tries to follow regular lines, it often seems to do bonkers and spin on itself without purpose. On the rugs, I’ve also noticed that is bounces randomly…serious! I’ll give it a couple more days and maybe revise this review but it’s most likely returning to Amazon. NOTE that I bought this Amazon-refurbished unit, which may explain that it’s not performing as well as it should (I’ve had a couple prior problems with Amazon refurbished items).
Barbara Barker –
Not as great for pet hair as I had hoped
I have another Shark, but bought this one for this part of my home because it was recommended for pet hair. My lab’s long black fur was not easily picked up, and was mostly just drug around the room by the vacuum. The vacuum did seem to pick up everything else, however.
CJ –
App is too limited
My house is 2 levels so I bought two Shark robot vacuums, one for each. The app will not accept that I own two of these vacuums— I can only pair with one and it will only map one level of my house. So the second unit I bought is junk. Thanks for nothing, Shark!
Kristofer K. –
Great vacuum when you have a corgi and an 9 month old!
We have a 2 year old corgi and a 9 month old that just stared to crawl. Her clothes would have his fur all over them when she would crawl around the living room. This thing picks up all his fur plus everything else! Its suction power is also very high. Would highly recommend for dogs that shed!!!
Ken Meeks –
Amazing
Does a great job cleaning hardwood floors. We have three cats and a long haired dog. This thing keeps floors clean.
Howard E. Miller –
Disappointed again in Shark product
It is just not powerful enough plus it designs a terrible map. I have a Roborock robot vacumn that can do rings around this Shark. In the app the Roborock displays exactly the path that was swept. Shark just gives a general idea and keeps missing hair. It doesn’t clean as well around tables and chairs like my roborock. The only saving grace is that it empties itself. I have gone to long to return it but I do have the insurance on it. I also had a Shark hairdryer that stopped working after 3 months and was returned. I do have an upright Shark that I purchased long ago and that vacumn in the best. I hope this helps others.
Amazon Customer –
Terrible seller
The unit I got wouldn’t pair. This is probably why they sold it as refurbished. I called Shark they sent me a complete new unit and I just had to remove the battery and brushes since it was a broken pairing module which I’m sure seller knew this. Got a 1 year warranty and a new machine. Would not by anything refurbished again and definitely will not buy from this seller.
Bryce. B –
It started off good
The vacuum starts itself between 1 and 2 a.m without any schedule being set up. It’s apparently a common issue but not something talked about on Amazon.
jcharette87 –
Will not buy a Shark again
I got this vacuum for Christmas 2022. About two weeks ago it started giving me error number six that the bumper was not moving freely. That was not the case. The bumper was fine. I took it apart. I made sure there was absolutely no debris under the wheels or in front of any of the sensors. all of the parts that are supposed to move were moving. I was still unable to get the thing going again. I even did a factory reset because I thought maybe it was some kind of computer issue. I finally called Shark and they told me it is out of warranty and that I would need to purchase a new vacuum. They did offer me a 30% discount on a new vacuum but told me that this machine is currently retailed at $600. Even the discounted price is more than what I paid for it when it went on sale before Christmas 2022 I told him, thank you but the fact that this machine died before it was even two years old, does not give me confidence in buying another shark product. I would definitely recommend this product. I will not buy another robot from Shark. It is a shame because it was working great before the error message and then to hear that there was no fix was very disappointing.
Ryan –
Used Product
Product was in a un mark box with bubble wrap.. I got a used device with scratches and scuff marks all over. Not what I paid for, did not purchase second hand or used.. Need a refund and replacement device..
Rainy –
Good price but not a good option for dog owners at all!
The media could not be loaded. This basic Shark RV1001AE IQ Robot comes at a good price compared to pricier alternatives. As a dog owner dealing with constant shedding, I’ve tried over 5 other options to find a robot that effectively picks up dog hair. Unfortunately, this one has been the least effective so far. While it attempts to pick up hair and dirt from hardwood floors (though it struggles with corners), it doesn’t do a good job on rugs. I do appreciate the self-emptying option and the mapping feature, but the suction isn’t strong enough and it can’t pick up dirt from corners as shown in the video. It also tends to move around aimlessly during a session, resulting in uneven cleaning.
Bernadette Bjork –
Do not buy.
Robot never really figures out the map. Have to remap it over and over and over again. Constantly gets stuck. RARELY completes a whole run. Boyfriend and I got into argument over which one to buy. He wanted a different brand, I wanted the Shark. Unfortunately I should’ve listened to my boyfriend. Very disappointed.
Michael K. –
Poor Rosie lost her wifi
We upgraded our Wi-Fi to a new router so I needed to get Rosie on to the new wi-fi. Unfortunately Rosie can’t find the Wi-Fi. Pressing the clean and dock buttons does nothing, it will not connect. Call customer service and walk through several different attempts to connect. Unfortunately, it appears the Wi-Fi is dead. My father-in-law had a shark vacuum that did the same thing and they replaced the unit because it was a known issue. Unfortunately mine is a different model and the best they could do was offer to sell me a new one for $220. Agent said that they used to send out the computer boards but they don’t have those available anymore. So I’ve had this robot since the end of November of 2022. And honestly I started having issues with her connecting last year but I’ve just been too busy to deal with it. I can still manually push the clean button and it’ll go back and forth but no more scheduling and I can’t tell it to clean a particular room. I did get her on sale for $300. But I think it’s ridiculous that a robot that retails for $400 will only last a year. Shark needs to do better job of supporting their customers and having parts available to make repairs. I did not buy the extended warranty as I thought my credit card offered that and just found out they discontinued the program due to lack of use. Did it clean? I have mostly hard floors and it did ok. On carpet it did pick up quite a bit. I was actually surprised. The programming and AI was pretty good although I noticed several months ago that it started getting stuck in odd places that it shouldn’t get stuck at. It was an obvious software issue, not hardware. Would I buy a shark again? Probably not. I was impressed with the way they handled my father-in-law’s issue, but I’m very unimpressed with how they’ve handled mine.
Nana –
dependable
Cleans, empties itself, returns to cleaning.
Chuck –
So far so great
Really like this unit. Had a roomba unit previously that was an older model, and this one is way better and was at a good price.
Robert Peterson –
Sister loves it
Got this from my sister for Christmas and she absolutely loves it.Thanks me every time I see her.
Walter –
Very happy with it
The most not reason not 5 stars is that it sometimes gets or gets something stuck in its ‘mouth’ – but not very often! So much better than my old (other brand) iRobot. Finds its way home and does a great job. Very easy to use and program. No issues with app.
Jan Smith –
Not working after 4 months
I loved this vacuum at first but now after only 4 months it will be not hold a charge to even move from the docking station n much less clean the house.
Jess –
Quality
Easy to set up does a great job would recommend
Alberto Montpellier –
Good value for money
Got it a week ago. So far, everything has gone very smooth. Mapped the whole house pretty well, it can navigate through obstacles pretty well, too. Easy to set up. Not so noisy. It does the trick. Nice bang for the buck.
Taylor Masterson –
Impressive but not perfect
The AI mapping is really cool, it found a room that it couldn’t even go into and mapped it perfectly. I then labeled this room as room2. It is a little unintuitive when trying to clean multilevel floors. Seems like I can place it onto the second room floor and press the clean button and it will clean until the room is done, but then it tries to find its base and there’s no way for me to tell it that it can’t in that room. It has missed some spots while cleaning, but I’ve only run it a few times so it may take time for it to learn.
Deborah S. –
Love it!
Got this for my birthday and I was able to easily set it up and start cleaning while I snacked and watched a movie. While this unit does have some noise, it was not interfering with enjoying the movie. I love having my carpet and tile swept automatically! I also love the scheduling feature and have high hopes that allergies will get some relief since the pollen count is high. I give it a 5-star rating and look forward to some well-deserved extra leisure time while my floors get the attention they need! Thanks, Shark…..you’ve done it again!
ira –
Always had errors
I don’t think it’s ever finished a cleaning cycle without an error. It fills up and stops waiting for me to empty it. It gets hair in the brush, error and stops. Won’t return to base and charge. I’ll fix it and move it back not often is not perfectly on the base and it doesn’t charge. I bought it because I was tired of my Roomba needing bags but at least it worked.
Juan Marin Guzman –
I like it a lot
Lupita do her job
H. Russel Douglas –
Great for simple cleaning. Terrible with pet hair.
We purchased the vacuum in the winter to deal with the sand that is prevalent in central Florida. The unit worked well until our dogs started to shed. Now it seems a virtually useless. I have alerts that turned on and within 15 – 30 minutes of the unit starting to clean I get an alert. The roller is clogged. I get that we have big dogs, they do shed, but 15 minutes and clogged beyond the ability to continue. Not acceptable. I would have given a 1, but it did clean if there were no challenges. It seems a high price to pay for an occasionally useful device. Russ
Marty N –
Great concept but very poor execution
Save your money for something else. I’ve had this robot vacuum for a few months and while it has been working just ok, about 6 weeks ago it completely lost its mind. I bought this to replace an older, less expensive and less sophisticated robot vacuum. It initially mapped my house ok after several attempts, and had been running its program around the house, but it didn’t pick up as much as my previous vac. The old vac would just bump around the house in no pattern but definitely picked up a lot of dust and debris. The shark never seemed to pick up quite as much, even though it runs a grid back and forth through all your rooms. It just didn’t seem to have as much suction. I had it set to clean the house Monday and Friday morning while I was at work. Then one day it’s like the shark went on strike. Wouldn’t leave the room it’s docked in or would only do that room and one other. Average run time would be 9 minutes. Then maybe it would fight it’s way around the perimeter a room bumping into the wall for 20 minutes and skipping most of the room. Use the app to send it to clean one room and it would do part of that room then wander off to other parts of the house and start bumping into walls and furniture. My house is small, around 1100 sq ft, wide open with no obstructions at all. Deleted the map, and it struggled to make a new map. Several phone calls with customer support and them having me do all the standard “clean the sensors” “make sure you remove obstacles” “check your Wi-Fi connection” “check this or that setting in your app” multiple times, multiple calls. Finally after a month they decided they were going to replace it. Tracking shows it has been returned to them for a week and still no response or shipping confirmation. (which they said would happen as soon as it was returned) Emails to them questioning when my replacement was going to ship are responded the next day with “we will update you when we’ve got any more information” At this point I’ve been without a working vacuum for 6 weeks so I had to go buy another to clean my house. Customer support is slow to respond to emails and every time I call in I have to explain everything again from scratch. I honestly wish they would just return my money instead of sending me another one. I had hoped the shark would clean as good as or better than my old one and I would be able to run it on a schedule while I was at work or send it to do one or two rooms if needed. That’s what it is supposed to do but for me it’s fallen well short of my expectations and it’s claims
Amazon Customer –
Does a good job
The vacuum is the best i’ve had.
SOUTHLAKE MAMA –
DOES NOT SEEM TO BE AS GOOD AS MY LAST 3 I-ROBOTS?
It is okay, and much less expensive than the I-Robots, but not as much suction. May be sending it back?
Shawn –
Hard to clear hair from roller
I wasn’t impressed with the mapping software. You set it to explore and it does a vague map. When it cleans a few times, it learns your floor plan better. But the vacuum still tries to go down my stairwell. Magnetic strips don’t stop it. I tried to use the “no go” lines, but they are large boxes, not lines. The vacuum does pick up long hair. But it’s not sucking the hair until the dust bin! Instead the hairs get wound around the brush roll ends. My other robot vacuums do the same. BUT the Shark vacuum roller has a small “lip” in orange in the picture. This keeps the hair on the roller and makes it practically impossible to remove the hair from the roller. : ( At least my Roomba i7 is incredibly easy to remove the hair! But my favorite vacuum is my Neato D7. It picks up the most hair and dust. It’s mapping software is great. The no-go lines are very precise. But sadly, 3 out of 3 vacuum have ended up spinning in circles due to a faulty wheel mechanism. : (
Alissa O’Neal –
Works great. Like twice.
This product advertises a self emptying dustbin, but only when it senses the dustbin is full but doesn’t even work well enough to get debris INTO dustbin. CONUNDRUM, right?? Completely defeats the purpose. Worked great for about two weeks then started to have trouble. Won’t clean beyond 2 feet from base without claiming a stuck brush roll. I’ve checked and cleaned it and there is nothing there. No warranty and product support on purchase link is inactive. Waste of money.
Stanley Reiman III –
Love it!
We ordered this about a year ago and it has been wonderful. We have all tile in our home with 2 cats and a dog so the dust/fur ball bunnies are serious at our house. We run our robot almost everyday. Because of the tile and pets I empty my full canister every 5-7 days and clean the vacuum the filters every 2 weeks and wash monthly. I would recommend getting a replacement part kit. Since I wash my filters and reuse them with the daily use I do not want to put a damp filter in so I rotate filters as I wash them.
Donna Krick –
Quiet
This machine does wonders!!! I have three dogs and three cats, and it keeps up with all the hair on my floors.. it’s also so freaking quiet!! I have the iRobot before, and it was so loud, this robot is a godsend! Only bad thing I have to say, the no go lines don’t work unless you layer them up. I have the water dish on the floor and tried to create a no go line so it’d stop pushing it around and spilling… I had to layer 3 in order for it to recognize it is a legit no go area.
Denise MCz –
Love
Great
Bart Swisher –
It sucks
It sucks, and it is very good at it. My wife loves this vacuum, it was very easy to do the mapping, have had no issues with the wifi connectivity and does a great job, love the matrix clean feature. We use it almost daily and with a single charge session mid day it does our entire 2400sq ft house. We have a mix of carpet, tile, and hardwood and it has no problems with any of the flooring types. Has never gotten stuck or confused yet.
Treza R. –
Very helpful
This vacuum cleaner is amazing, I recommend it for everyone, easy to use and super helpful.
Pat Leonard –
Treat this purchase as a disposable item
8 months after purchasing this item, the unit’s WI-FI failed. I spent 4 hours with Shark diagnosing and testing the unit before they concluded it needed to be replaced. They promised to ship one immediately. Long story short on that score, it took another 3 hours of calls and a month to get a new unit, WHICH WAS NOT the same unit and only had one brush, not two. Shark claims “That will work better for you”. The truth is highly flexible these days. They claimed what they sent was an upgrade, and that original unit was an Amazon exclusive, so they did not have any to send out (not telling me that beforehand). Called Amazon, and asked what would happen If I needed service/replacement today, there answer was “Well, sir, you could buy another, and we could offer you a discount, not a replacement (neither new nor refurbished – which Amazon also sells) So just beware, you are buying a 1 year disposable product.
Amazon Customer –
It really works
I have 2 retrievers and a cat in my house which have been impossible to keep up with the cleaning especially when new floof tumbleweeds seem to spawn every day. This robot does an excellent job of cleanup and far exceeds my expectations. My floor and my house is finally clean again, it’s worth the money for that feeling and all of the time it saves.
Amazon Customer –
Mixed review
The vacuum does a good job and is quite compared to my last vac. i don’t want to vacuum the whole house every day but a couple rooms i do. My old vacuum i could set rooms on different days now if you want it to run automatically its the whole house or nothing. Pretty disappointing.
Amazon Customer –
Battery, capacity, support, and cleaning issues.
Very significant issues: – The battery did not last five months. Unit will only recharge to 20% capacity. – It does not have a 60-day capacity. Maybe in a home for ants. Two or three days it is full and requires emptying and complete cleaning. – Shark support is the pits. To get any support you must first select the model. And this particular model is not listed. – The cleaning algorithms are flawed. The unit will continually clean one small area, and then completely miss an area alongside. A few minor annoyances: – No way to smoothly pick it up as it is awkward – why didn’t Shark include a folding top-carry handle? – All sorts of nooks and crannies inside the debris path that catch dirt and must be cleaned – why didn’t Shark make the inside of the debris path smooth? – App receives all sorts of inane messages that must be cleared before you can use the app – realls? In conclusion, this seems more a science project than a fully vetted product.
Michael Wagoner –
Doesn’t do well on carpet
This vacuum does not pickup anything on our medium carpet. Hard floors it does okay, but still doesn’t pickup everything (dog hair, crumbs, etc). Would not buy again.
Alicia –
Great job vacuuming
Does a good job covering all over the house and under beds. Doesn’t miss a spot and leaves the floor looking very clean. I Use it when I am not at home or at home through the app but you can press buttons at to to use manually without app.