Product Features and Description
- Powerful Suction: The Shark vacuum boasts formidable suction capabilities, adept at removing dirt from every type of flooring and tackling even the most stubborn home messes. Integration with the SharkClean App and compatibility with voice control through Amazon Alexa or Google Assistant add convenience to its operation.
- Matrix Clean Technology: Employing Matrix Clean, this robotic vacuum executes a meticulous grid pattern clean, ensuring multiple passes over soiled areas for comprehensive deep cleaning across the entire home.
- Self-Emptying Design: The robotic vacuum features a self-emptying base capable of holding up to 60 days’ worth of dirt and debris, eliminating the need for regular manual emptying or the purchase of additional disposal bags typical of other automatic emptying robots.
- Self-Cleaning Brushroll: A self-cleaning brushroll is designed to extract debris from carpets and engage smoothly with hardwood floors, effectively capturing hair and dirt while also being engineered to prevent hair wrap issues.
- Precision Home Mapping: Equipped with 360° LiDAR technology, the vacuum precisely maps out your home, ensuring thorough cleaning while adeptly avoiding obstacles, regardless of lighting conditions, and adjusting to daily changes within the space.
- Pet-Friendly Features: This robot vacuum is ideal for pet owners, combining potent suction, a self-cleaning brushroll, and an efficient self-empty system to effortlessly collect pet hair and other debris.
- Hands-Free Operation: The robot offers the convenience of hands-free control, allowing users to schedule cleanings, start cleaning sessions on demand, or trigger operations via voice commands using smart home devices.
The Shark AI Ultra Self-Emptying Robot Vacuum is a state-of-the-art cleaning device that ensures a thorough and efficient home cleaning experience. With its robust suction power, this robot vacuum is engineered to tackle dirt and debris with ease. Its advanced Matrix Clean Navigation technology is designed to provide a comprehensive cleaning pattern, ensuring that every corner of your home is attended to without any spots being overlooked.
This high-tech vacuum also boasts Precision Home Mapping, which allows for accurate cleaning routes and improved object avoidance, protecting your furniture and valuables from accidental bumps. The convenience is further amplified by its self-emptying capability, featuring a bagless base that can hold up to 60 days’ worth of dirt and debris. This means minimal maintenance and more time for you to enjoy your impeccably clean living space.
- Brand: Shark
- Model Name: AI Ultra
- Special Feature: Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more
- Color: Gray, White, Black
- Product Dimensions: 13.08″L x 8.43″W x 13.9″H
- Included Components: (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base
- Filter Type: Cartridge
- Battery Life: 60 days
- Capacity: 0.27 Gallons
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Google Assistant, Amazon Alexa
- Form Factor: Robotic
- Item Weight: 15.25 pounds
- Manufacturer: SharkNinja
- ASIN: B09T4YZGQR
- Country of Origin: China
- Item model number: AV2511AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Number of pieces: 5
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
- Surface Recommendation Carpet & Hard Floors:
- : Item Weight 15.25 Pounds
- Battery Cell Composition Lithium Ion:
Shark AI Ultra: Unveiling Top-Tier Features and Performance Grades
| Feature | Description | Grade |
|---|---|---|
| Smart Mapping | The Shark AI Ultra utilizes advanced algorithms to create a detailed map of the home, enabling efficient cleaning paths and customizable cleaning areas. | Excellent |
| Self-Emptying | This feature allows the Shark AI Ultra to empty its dustbin into the XL self-empty base, reducing the frequency of manual intervention. | Good |
| Obstacle Avoidance | Equipped with sensors and intelligent navigation, the vacuum can detect and avoid obstacles, ensuring safety and thorough cleaning. | Good |
| LiDAR Navigation | LiDAR technology offers precise navigation and room mapping, which is critical for the Shark AI Ultra’s performance in navigating complex environments. | Excellent |
| Battery Life | With a battery life that supports up to 60 days of operation before needing to be recharged, it stands out from many competitors offering less. | Excellent |
| Filter Type | The cartridge filter system is designed to trap dust and allergens effectively, maintaining indoor air quality. | Good |
| Capacity | The Shark AI Ultra boasts a 0.27 Gallons capacity, which is sizable for robotic vacuums, meaning less frequent emptying of the self-empty base. | Good |
| Control Method | Voice control through compatible devices like Google Assistant and Amazon Alexa offers user convenience for operating the Shark AI Ultra. | Good |
What’s Good, Bad, and Ugly About the Robot Vacuum? An In-Depth Review
The Shark robot vacuum has garnered positive remarks from users who value its time-saving capabilities and its proficiency in cleaning both carpets and hard floors. As one user joyfully stated, “Saves us 112hrs a year! That’s roughly 20 min a day. The orange is worth the squeeze.” This sentiment is echoed by others who highlight the vacuum’s impressive mapping technology, which allows users to instruct the device to clean specific rooms via their phone. The convenience offered by the vacuum’s self-emptying feature is frequently praised, as it can handle pet hair effectively, with one user affirming, “This vacuum is awesome. We have two Spaniels and the wife has extremely curly red hair. This vacuum does its job and then some.”
In terms of reliability, there are reports of the Shark vacuum performing exceptionally for several months without any significant issues. Its scheduling functionality, when operating correctly, enables users to automate their cleaning routines, providing a seamless and hands-off experience. The machine’s performance is considered comparable to higher-priced alternatives, as one user acknowledges, “does the hard floors right and as good as the ones that cost twice as much.”
Despite its advantages, the Shark robot vacuum also faces considerable criticism. A recurring theme in the negative reviews is the vacuum’s longevity, with multiple users experiencing breakdowns within a year. One user expressed frustration, stating, “Only Lasted 8 Months,” while another added, “Broke in a Couple of Months.” Technical issues such as error messages regarding the IR disc and wheel malfunctions have been reported, leading to dissatisfaction with the device’s durability and quality assurance.
The accompanying app has been a source of discontent, with users citing a lack of basic functionality like matrix cleaning and random activation at odd hours despite scheduled times and “do not disturb” settings. Customer service responses have been found wanting, with suggestions like factory resets failing to resolve the issues permanently.
The product’s handling of pet hair has also been critiqued. One user found the model not suitable for pet hair, experiencing frequent clogging, and feeling that the money spent was wasted. Additionally, the machine’s inability to clean without supervision has led to increased user intervention, negating the purpose of an autonomous vacuum. The sentiment is summed up by a user’s comment, “Refuses to clean the room I send it to,” indicating problems with the vacuum’s smart features.
Connectivity and mapping issues plague some units, with the vacuum either cleaning the same area repeatedly or struggling to navigate around the home effectively. This has been compounded by the apparent lack of firmware updates or responsive technical support to address such glitches. As one user lamented, “It’s a brick because the app can’t connect,” highlighting the frustration felt when the device fails to meet expectations.
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
This robot is working great for our family home so far. It has mapped the main floor perfectly. Each day it runs it gets better and better at getting every inch of the room area. We have used it for 1 week daily and each day I am surprised on how much pet hair and dust it picks up. I would recommend this product for this price range. Worth the money.
Disappointed. Got this to replace my iRobot Roomba. My Roomba picked up all the dog hair feom my carpet. This Shark just goes over the top of it and leaves the hair. This may be fire for houses with no carpet, but it sure isn’t as good as the iRobot. Looks like this will be going back.
Available Product Variations
Shark RV1001AE IQ Robot Self-Empty XL, Robot Vacuum with IQ Navigation, Home Mapping, Self-Cleaning Brushroll, Wi-Fi Connected, Works with Alexa, Black
- Brand: Shark
- Model Name: Shark RV1001AE
- Special Feature: Cordless
- Color: Black
- Product Dimensions: 38.9″L x 26.3″W x 49.6″H
- Included Components: (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot
- Filter Type: Non Washable Filter
- Battery Life: 30 days
- Voltage: 100240 Volts
- Power Source: Battery Powered
- Are Batteries Included: Yes
- Control Method: Voice
- Compatible Devices: Amazon Echo
- Form Factor: Robotic
- Item Weight: 13.23 pounds
- Manufacturer: SharkNinja
- ASIN: B07S864GPW
- Item model number: RV101AE
- Batteries: 1 Lithium Ion batteries required. (included)
- Best Sellers Rank: #1,881 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Robotic Vacuums
- Specific instructions for use: dual action, hard floor, carpet
- Assembly required: No
- Number of pieces: 1
- Warranty Description: 1 year limited warranty.
- Batteries required: Yes
Variation’s Features
- Extended Dirt Collection Capacity: The Shark AI Ultra features a revolutionary bagless, self-emptying base that can contain up to 45 days’ worth of dust and debris. This innovative design eliminates the need for buying disposal bags, offering a hassle-free maintenance experience.
- Powerful Suction Performance: Engineered for efficiency, the Shark AI Ultra boasts robust suction capabilities. It is adept at handling a variety of debris types, including large particles, fine dust, and pet hair, ensuring thorough cleaning on both carpets and hard floors.
- Advanced Self-Cleaning Brushroll: The Shark AI Ultra is equipped with a self-cleaning brushroll that’s designed to dig deep into carpets and engage smoothly with hardwood floors. It excels at removing embedded debris and hair without the worry of hair wrap, maintaining optimal cleaning performance.
- Smart Control Convenience: With the SharkClean app, you can schedule cleaning sessions for your entire home or specific areas directly from your phone. The Shark AI Ultra also supports voice commands via Amazon Alexa or Google Assistant, making it easy to initiate cleanings or target specific rooms on demand.
- Intelligent Home Mapping: The Shark AI Ultra comes with total home mapping and room selection features, allowing it to map your home for efficient navigation. You can easily direct the robot to clean particular rooms according to your immediate needs.
- Systematic Cleaning Path: The Shark AI Ultra ensures thorough coverage with its row-by-row cleaning approach. It methodically cleans each area before moving to the next, providing a systematic and complete cleaning experience across your entire home.
- Convenient Recharge and Resume: When the Shark AI Ultra needs to recharge, it smartly returns to its dock. After recharging, it can resume cleaning from where it left off, ensuring no spot is missed and your home is consistently clean.
Variation’s Description
Embrace the cutting-edge convenience of the Shark IQ Self-Emptying Robot Vacuum, a marvel in home cleaning technology that blends the ease of a self-emptying base with advanced IQ Navigation for comprehensive, efficient cleaning. Equipped with powerful Shark suction and a self-cleaning brushroll, this robot vacuum ensures your floors are meticulously cleaned with minimal effort on your part. Its intelligent design maps out your entire home, ensuring every nook and cranny is covered, leaving you with a spotless living space after every vacuuming session.
What truly sets the Shark IQ Robot Vacuum apart is its ability to autonomously dispose of collected dirt and debris after each cleaning cycle. The vacuum’s bagless base serves as a temporary landfill, capable of holding up to a month’s worth of grime, which means you can forget about the hassle of frequent emptying. This seamless integration of smart technology into your home cleaning routine is not only a testament to convenience but also to the innovative engineering of the Shark AI Ultra line. Enjoy the simplicity and efficiency that come with owning one of the most sophisticated cleaning tools in the market.
With the Shark IQ Robot, you are not just purchasing a vacuum; you’re investing in a lifestyle upgrade. The robust Shark AI Ultra technology within ensures that your cleaning needs are handled with the utmost precision and care, allowing you more time to focus on what truly matters in your life. Let this intelligent home assistant take the reins of your vacuuming tasks, and step into a world where home maintenance is no longer a chore, but a seamless, almost invisible part of your day-to-day life.
Insights & Inquiries: Getting to the Heart of Your Questions
Sure, here are eight frequently asked questions about the Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, along with comprehensive answers for each.1. How does the Matrix Clean Navigation feature work?
The Matrix Clean Navigation feature uses advanced sensors and algorithms to map out your home’s floor plan and identify obstacles. This technology ensures that the vacuum moves in an efficient pattern for a thorough clean and navigates around furniture and other objects without getting stuck.
2. Can the Shark AI Ultra handle cleaning both carpets and hard floors?
Yes, the Shark AI Ultra is designed to work effectively on both carpets and hard floors. It adjusts its suction power accordingly to ensure optimal cleaning on different types of surfaces, making it suitable for homes with mixed flooring.
3. What is the capacity of the self-empty base, and how often does it need to be emptied?
The self-empty base has a capacity of 0.27 gallons and can hold up to 60 days’ worth of dirt and debris. The frequency of emptying the base will depend on usage and the amount of dirt your vacuum picks up, but for most users, it won’t need to be emptied for up to two months.
4. How does the Shark AI Ultra deal with pet hair?
The Shark AI Ultra is designed specifically to handle pet hair with its powerful suction and brushroll. It effectively picks up pet hair from both carpets and hard floors, making it ideal for homes with pets.
5. Can I control the Shark AI Ultra using voice commands?
Yes, the Shark AI Ultra supports voice control through compatible devices like Google Assistant and Amazon Alexa. You can start, stop, or schedule cleanings with simple voice commands, adding convenience to your cleaning routine.
6. Is there a mobile app available for the Shark AI Ultra, and what can it do?
While the provided description does not mention a mobile app, many smart robot vacuums, including those from Shark, often have an accompanying app. These apps typically allow users to schedule cleanings, view cleaning history, set no-go zones, and monitor the vacuum’s status. Check the manufacturer’s website or product manual for details on the app’s availability and features.
7. How long is the warranty, and what does it cover?
The Shark AI Ultra comes with a 1-year limited warranty. This warranty generally covers defects in material and workmanship under normal household use. It’s essential to review the warranty details provided by Shark to understand what is covered and any exclusions or conditions that may apply.
8. How do I maintain the Shark AI Ultra and its self-empty base?
To maintain the Shark AI Ultra, you should regularly clean the filter, side brushes, and brushroll to ensure optimal performance. The self-empty base’s dust bin should be emptied every 60 days or when full, and the filter inside the base should also be maintained according to the manufacturer’s instructions. Always refer to the user manual for specific maintenance guidelines to keep your vacuum running smoothly.
Amazon Customer –
Disappointed!
Worked perfect for 3 months and now it will only vacuum a very tiny area. I have tried all of the reset tips and tricks and it just will not vacuum the entire house like it used to.
Kimmy –
Fantastic!
I did a lot of research before purchasing this Shark robot vac. We previously had I-Robots and I would never purchase one of those again. I’m very happy with this Shark! It actually goes back and forth and cleans the whole floor! You can also set up no-go zones, so it doesn’t go places you don’t want it to go. It does a great job of picking up everything on the floors, including dog hair!
Amazon Customer –
Stopped working after 6 months, still waiting on replacement
My first robot vacuum. Does the job, may get stuck on small bumps, stopped working due to software or sensor issue. Customer service said they will send a replacement and it still hasn’t arrived after 2 weeks. May get some different brand next time
Joslen y Anita –
Doesn’t connect to wifi
After 9 months of use, the robot decided not to connect to the WiFi anymore… useless now. Can’t even get in touch with the Shark support team…
Koty H. –
Best robot vaccuum yet!
I love my Shark robot vaccuum!!! Saves me so much time! We have a German shepherd and a husky and there’s always dog hair on the floor. I run this everyday to keep the floors clean and only pull out the real vaccuum (also a shark and also love it) maybe once a week now just to get the stuff if hard to reach places. I can run this and then immediately mop that’s how good it works. Love the self emptying feature. Although that part is pretty loud. Otherwise pretty quiet (compared to a previous Roomba and off brand I had before) . Mapping worked great first time! I love the app and ease to be able to tell it from anywhere what floors I need cleaned. This little thing is persistent too. It goes over my bathroom scale lol. Very Happy I purchased!!
Debra Munday –
Works great
Very quiet. My only complaint is that it has a higher profile than the one I replaced. It does not fit under many of my tables, chairs, and bookcases.
Hope –
Buyer beware: factory replacement parts not available
I have had this model for 8 months now. I upgraded my Shark robot that I loved for the self emptying feature. My original one was a work horse. I had it for 4 years with hardly any issues. I wanted to love this one, but outside of the self emptying feature, I don’t. Every time I turn around it’s erroring. It keeps erroring for the brush roll being stuck. It’s not. I have cleaned it multiple times and tried all of the troubleshooting to no avail. I was going to purchase a replacement brush roll from Shark but there’s not one available. I’m very disappointed in this purchase and would not recommend this model.
Maria Isabel –
Great robot, but app disconnects once in a while
I live with three cats, and I have back pain that limits my movements, so this robot is perfect for me: I mapped the house and there’s an area called “cats” where their bathrooms are. Every time a cat leaves one of the bathrooms, I scoop and tell the app to clean the cats area. It works phenomenally in that sense. It catches the litter and the hair it finds around. Once in a while I also use it in other areas and works well both in carpet and wood floors. I am happy with the product, in general. The problem it has is the app. It is experimental, I guess, and has a lot of problems. One of them is that every time I go to the section “rooms” to select only my cat area, for some reason it changes to “hallway.” Every single time. So I have to wait, it changes it, I change it back, and then I can hit “matrix clean.” (Matrix clean is excellent for the cat area, it doesn’t miss a single litter piece). If I am in a hurry, sometimes I have hit “clean” and I see it going to the hallway. This is a bit annoying. Also, in the “rooms” section, the first thing that appears is a map where you could click the area(s) to be cleaned, but it doesn’t work in my app. I have to click a button so it shows it to me in the form of a list – only then can I select rooms. Yesterday it completely disconnected from my robot. I had to configure it again. Today it disconnected from the account. I had to look for the password and log in again. And now, I went to the app to tell the robot to clean, and the app says “disconnected.” I am not sure what it means. I hit “clean” on the robot itself, and now it is cleaning my whole apartment. The cat area is not well cleaned because I can’t “matrix clean” it. So I am kind of frustrated right now. The robot is perfect, the app is a piece of garbage. I
Amazon Customer –
Constantly clogged
Entry to in robot dust bin gets clogged with pet hair so it stops cleaning and nothing makes it into the dust bin. Replaced filter to try to resolve but same issue keeps happening. Pretty disappointing for a 500 dollar vacuum
Ashley Yturria –
Still works great!
We have had a our robot vacuum for almost a year and it works so well. I have recommended it to many of my family members. We have hardwood throughout our home but some areas have thick rugs and it can easily get over them as well as other ledges into other rooms of our home with ease. Empties on its own which has been a huge plus. Easy to install app, and set up!
Moth –
I have 7 animals!!
2dogs over 100lbs, two long hair cats, 2 rabbits(yes they free roam with the cats and dogs) as well as lizards, fish and two humans. My only complaint is it doesn’t hold a full 60 days like it says but most people don’t have so much hair in their house😂😂 I have it set to run daily and I empty it about every 2-3weeks otherwise it gets clogged and won’t hold anymore. It has a clear window so I can see how full it is and that’s definitely a huge help at keeping it from getting clogged.
Angela Davis –
Vac
It’s is amazing
Annella Ortiz –
Awesome.
So I have four regular shark room as. Love them, but it is kinda a pain having to empty them all the time. Decided to take a chance with this one. Love it!! It empties itself and the main canister is huge, so it takes a while to fill it.
Amazon Customer –
Shark vacuum Will not pair with internet
This product claims to be schedulable, activate me from phone, makes reports of cleaning, and other app driven capacity. But it will not pair with modern internet – like xfinity Gateway’s that toggle back and forth between 2.4 and 5 ghz channels. And when you call Shark for support – their higher order service reps who supposedly help customers will not talk to you unless you have 2.4 ghz internet channel. I will use it without pairing, but none of the characteristics related to the app will be usable. Very disappointing.
Natalie –
Seller stinks
Bought it used like new and wouldn’t ya know it don’t work
Natasha Watkins –
Way too basic and terrible movement
This robot vacuum was worse than the Roomba i3 I previously owned. It was all over the place, very loud, and didn’t vacuum well.
Amazon Customer –
Error 6
This product is less than 90 days old and now has an error 6 code that I cannot clear. I have removed the bumper as instructed…cleaned everything and reassembled. To no avail. Restored factory settings. Still giving error code 6. Our first Shark lasted like 4 years…..this one is a dismal failure….
janobonano –
Can’t map multiple levels, hair gets wrapped around brush roll
For the main level of our house, which is mapped, it does a good job. However, it cannot map multiple levels of the house. So you can bring it upstairs or to the basement and press clean, but it goes around randomly, repeating some areas multiple times and completely missing large areas. For the price I’m really disappointed that it does not have this feature. It also claims to have a self-cleaning brush roll. This is definitely not true – I have to cut off hair at least once every time it runs.
Bink –
Ok, but not great for pets
Definitely not as good as advertised for pets. I have do double coated dogs who shed a lot and this thing barely picks up hair from my rug and often gets lots of fur tangled up in the brush. Disappointed as that’s the main reason I got it, but the suction just doesn’t seem strong enough for heavy shedders. If I didn’t have the dogs, I would probably otherwise be happy with it.
Tiffany Cappellano –
Best investment ever!
I have 2 Frenchies and they shed so much. We have carpet and wood flooring, this thing does such a good job. Every day I come home to beautiful carpet lines and no dog hair. Best investment ever.
Amazon Customer –
Stopped cleaning all the rooms and will not remap the house
Unit worked great for two months. Then it stopped cleaning all the rooms on the map. Tried to remap the house and the unit will not do that now. Called customer support and then they tried to pass me to another agent who did not answer. That agent was supposed to call me back within the next 48 hours but it has been 3 days now and no call. Frustrating and useless now.
Jose M Espaillat –
No work .. he keeps turning around and does nothing
The media could not be loaded. He doesn’t work.. he keeps going around ..see video attached
Sandra Martin –
Problems with scheduling and app
Though the vacuum does a reasonable job in navigating and going over transitions from hard floor to rug, and an ok job picking up dirt, there are problems with the scheduling. It doesn’t seem to know what time it is, so if you schedule it to run at 1:00am, it will run at 2:05am. Why? Also, the app is poorly done and the help instructions in the app don’t match the app. Very disappointing!
Elise M. Hebert –
So helpfull
I love the way it lets me section off parts of my house
Lauren Nelson –
Works amazing!
I love the mapping technology on this. It has been a game changer on keeping the floors clean for us. With a new puppy it cleans up the hair and we love to schedule it to run during the day.
Tracy Scott –
Works great WHEN it works
I bought two of these. When they came the 1st one didn’t work. I had to call and get a replacement battery. Then three weeks later the vacuum upstairs stopped working. Apparently it needs a battery as well. These units are WAY TOO expensive for 100% failure on two units within 3 weeks of time. I would not recommend them. Like I said, they work great when they work, but they are not reliable
Troy E. Smith –
Not even close to the Irobot
This is probably the worst money I have ever spent on Amazon. Horrible app, mediocre cleaning at best. Save your money and spend a little more to get the irobot
Colleen –
Brushroll is stuck!
Keeps coming up with the #4 error. Brush roll is stuck! Need to clean brush roll. But I clean it and it comes right back with same error. Gets between 12-16 inches fromt he home base and stops again. I have taken everything off that I possibly can to clean it. Cleaned all the rollers and or wheels. It hasn’t gone more then 2 feet in 6 months!
Nurettin –
Good Features, but Lacks in Performance
While this robot vacuum has some impressive features, like voice control, home mapping, and a self-emptying base, I found the overall performance to be underwhelming. The Matrix Clean Navigation does a decent job on hard floors, but on carpets, it often misses spots and struggles with deeper cleaning. The 60-day capacity and self-emptying feature are convenient, especially for pet owners, but I expected a bit more efficiency in terms of navigation and thoroughness. It’s a good vacuum for light, everyday cleaning, but it falls short when dealing with more demanding tasks like pet hair or deep carpet cleaning.
Brian Ralph –
Constantly complaining something wrong
If I added up all the time I have to rescue this whiny robot that something is wrong I could swept the house 50 times. The most high maintenance thing in my house. I’ll try again in 10 years
Lucas –
Awesome if you enjoy being frustrated
This thing worked amazing…for the first 6 months. The hardware works good, the vacuum portion does what it was designed to do. However, the software couldn’t be worse. It constantly goes to the wrong area, or does 1/4 of the room you tell it to go to, then returns to its dock. It will even give you a report of the job it did, if I tell it to do the whole house, it’s own report will show one or two single file passes through half of the rooms. And when you call tech support, they have you rotate the map 180 degrees on your phone. This get the vacuum to work decent enough for you to end your conversation with them. Then it immediately stops working again. I like every other aspect of this vacuum though, the self emptying dock and hardware are awesome. It just doesn’t have any “smart” features that actually work.
Renee –
So many issues
Broke so many times and finally died a forever death in under 2 years. Our first robot vacuum (not shark) lasted over 5 years. Not sure if we got a lemon but severely disappointed, especially for the price.
Ricardo V. –
Super nice product
Cleans perfect and the App it’s very easy to use
Jon Rasor –
Love this vacuum
This thing is amazing! Really like the room mapping and completion reports. So easy to set up and use. It’s also super quit, if you do have to run it while at home. Would definitely recommend!
Kathy Williams –
Item would not connect to the internet which is essential for use.
The company said that Amazon will refund the disputed restocking fee. I didn’t get to use the product because there was a problem with my connection. Amazon and the seller worked with me to correct the issue.
Jim –
Great Vacuum
I have an iRobot, which is really junk. The Shark is so much better. It learns your rooms, mapping your furniture and everything else in the room. You then have the map on the app. You can easily tell it to spot clean only a certain area. I have a dog that sheds a lot and the Shark keeps the floors hair free.
Sheryl Trevino –
Great vacuum
Bought it for my daughter. She loves how it doesn’t miss any spots. It tracks back and forth and not randomly. Gets the dog hair !!
Orson B. –
Great Vacuum, Horrible app
My headline says it all, but here is the breakdown. The Good: Cleans the carpet quickly Works quietly Doesn’t bump into stuff Easy to use without the app The Bad: The app would not let me enter my wi-fi password The only feature I need from the app should not require a wi-fi password if the app can already talk to the vacuum The Ugly: It seems to have a hard time returning to the dock, taking multiple attempts at speeds I don’t otherwise see as it is vacuuming and always just off to one side
Amazon Customer –
Dependable, strong suction and fast
Never had a robot before.And we absolutely love this thing.It is so reliable and does a great job.Just a couple small glitches but we can live with that
Amazon Customer –
Love our Lizzie
Our carpets are cleaned beautifully by our Clean Elizabeth (Lizzie), My goodness, she is a hard workers… prize was well worth it. Everything about her is perfect!
Cecilia Razo –
Muy práctica
De gran ayuda en casa
Connie Lynn –
PC of crap
Not happy
John, St. Louis, MO –
Excellent robot
Ava (our robot) does an excellent job! We deciding between a house keeper & a robot. We haven’t had a good house keeper in 10 years. Hiring one & then another about every 2-3 years. Having bought one robot whose work was unacceptable, We decided to give one more robot a chance. Great decision!!! Our Shark robot is priceless. Does everything as advertised! Thank you Shark!
Amazon Customer –
Best investment
I use it everyday perfect for getting under beds
Teri –
Vacuum
I absolutely love getting up to a freshly vacuum towels in the morning. This thing works great it’s only Gotten caught a couple of times where we had to pick it up And reset it. We love. It.
James Smith –
Not as good as advertised.
Once you get the vac online with your phone, get it to map your floors, and you pick up any small items, the vacuum can work on a set schedule. It does not have a wide swath, and although the two front brushes sweep, they miss tufts of cat hair and the like. You’ll need to clean the vacuum brush and dirt trap every week. You MUST have access to an air compressor to blow out dust from the inside of the vac and its filter.
Craftie –
Unsatisfied
I search for the best rating robot vacuum before purchasing the “Shark”. It had 5 stars. I was excited to get it also for the self emptying feature. But I’m not satisfied with performance. It misses places and doesn’t pick up billed up hair as it should be. It just doesn’t seem to have power. I regret in buying this product. I wish I can return it and get a better one that picks up the dog hair.
Tim d gouge –
This item sucks
It does not clean to the level thats required for pets as advertised. I am very disappointed in this product
Jen –
Good Vacuum
I’m glad I got this on sale for half price because I like it but I wouldn’t have been happy paying full price for it. I’ve been using it for a couple of months and I can say that I like the relative low noise (all of these vacuums are loud but this one is tolerable), am a huge fan of the debris auto unload feature, and am happy overall with the general cleaning ability of this vacuum. It seems to do very well with daily sweeping of pet floof but if I wait more than 2 days to run it, the vacuum is less efficient. I recommend daily or every other day use for best results. Edge cleaning is non-existent, but I resolved that by taking a broom and whisking edge debris to the center of the room and the vacuum would grab it from there. The vacuum is a really nice supplement to having to physically vacuum my home, and because I have pets and I appreciate having it. I don’t have any thick carpets and my home is vinyl and tile flooring. This vacuum has done very well with low throw rugs and under beds. It also does NOT bang itself against items or walls and if you’ve have a Roomba, you know what I’m talking about. Ha ha! Love the app and I use it most of the time to remotely initiate cleaning but it’s nice to be able to walk by the vacuum and push the “clean” button, too. Super-fast charging, as charging a vacuum goes.
ConnieA –
Don’t buy
If I could give this a 0 star I would.