Product Features and Description
Introducing the PAWBBY Self-Cleaning Litter Box, a revolutionary solution designed for the modern pet owner. This smart litter box marries technology with practicality, targeting seamless waste management for your feline friends. Ideal for households with multiple cats, this PetSafe automatic litter box ensures a clean and odor-free environment, enhancing both pet and owner satisfaction. Additionally, its advanced features make it suitable for unique scenarios such as small living spaces and busy pet owners.
In the forthcoming review, anticipate a comprehensive exploration of this product’s attributes, including user opinions, reviews, and hands-on videos. Stay tuned for detailed comparisons and captivating market offers on this exemplary self-cleaning litter box.
- Elegant Design for Modern Homes: The smart litter box boasts a refined aesthetic that effortlessly enhances any home decor. With its spacious 55L interior, it comfortably accommodates cats weighing 3.3 to 17.6 lbs and over 6 months old, making it an ideal choice for feline companions of various sizes.
- Advanced Safety Certification: The PAWBBY automatic cat litter box is recognized with a ‘Pet Safe’ certificate from TUV Rheinland, featuring ten layers of safety protection. This ensures a secure and serene environment for your cat’s personal needs.
- Convenient for Multi-Cat Households: With an ample 8.6L waste compartment, this litter box can handle the needs of a full-grown cat for up to 14 days, perfect for households with multiple cats. It’s also versatile, accommodating a range of clumping cat litters, which is particularly beneficial for different cat preferences.
- Smart Health Monitoring: The PAWBBY app connects you to your self-cleaning litter box, allowing remote monitoring and control. Receive updates on litter levels, waste quantity, and access usage statistics to stay informed about your cat’s health habits. Please note, the system only supports 2.4G Wi-Fi connectivity.
- Superior Odor Management: The deodorizing pod is packed with plant-based gel beads that effectively neutralize over 90% of unpleasant odors, ensuring the waste compartment remains fresh. You have the flexibility to select from automatic, manual, or sleep cleaning modes for a tailored odor control experience.
- Support and Upgraded Features: The latest version of our product includes SpecialCatsCare, designed for cats with mobility issues. PAWBBY is committed to customer satisfaction, offering a 30-Day Hassle-Free Return policy and a 12-month manufacturer’s warranty. Our team is always ready to assist with any inquiries or feedback you may have.
- Comprehensive Package Contents: Each box includes 1 PAWBBY Automatic Cat Litter Box, 1 Deodorizing Pod, 1 Cat Litter Mat, 10 Waste Bags, a Manual, and a Power Adapter, ensuring you have everything needed to get started right away.
- Family-Friendly Feature Update: Enhance your experience with the smart litter box by sharing access with family members through your account. Following a system upgrade, remember to log out and log back in for uninterrupted service and shared convenience.
PAWBBY is a pet-loving brand dedicated to crafting high-end products that cater to your furry friend’s needs as if they were your own baby. Utilizing cutting-edge technology, PAWBBY aims to make things easier for pet owners while ensuring their pets feel safe and happy. Among their remarkable range of products is the smart litter box, designed to keep your pet’s zone tidy and maintain your home’s cleanliness. Products like the PetSafe Automatic Litter Box and the PetSafe Simply Clean Automatic Litter Box integrate smoothly into any home decor, letting you enjoy a beautiful living space with your pets.
PAWBBY’s dedication to comfort and convenience is driven by their love and care for our furry friends. Their innovative litter boxes come with features like extra-large trays and high-quality sifting mechanisms, ensuring a breeze in cleaning and maintaining a smell-proof environment. The inclusion of robotic components makes the smart litter box highly efficient and ideal for multiple cats, providing a big tray for ease of use. Each product, whether hooded or otherwise, is suitable for kittens and adult cats alike, proving resistant to wear and promoting longer-lasting cleanliness.
PAWBBY understands that pets can sometimes be unpredictable, such as peeing outside the box or dealing with a less-than-ideal cat toilet setup. Their solutions, available on Amazon, range from automatic litter boxes that simplify the cleaning process to wall-proof designs that fit seamlessly into your bathroom or cabinet space. PAWBBY strives to offer the best for your pets, ensuring that their daily needs are met with high-quality products, making life easier and more enjoyable for both you and your faithful companions.
The stars speak of…
Opinions about this product were divided in such a proportion among the buyers.
I love the design the way it works especially with the app It s been amazing to know that I don t have to deal with the litter nearly as much as I did before People on here complain about the bin filling quickly All I did is pull it out shake it back and forth and than it s good for another week or I have cats and they love this thing so much they stopped using the other litter box completely It keeps odors out as long as you get the right litter It s been a huge relief knowing my little fur buddy isn t going to the bathroom with a bunch of poop and pee clumps all over since I m working a lot and sometimes I would forget to clean it It s tough to spend the if you get it with the coupon but it s cheaper than the other smart litter boxes and has more to it The only complaint I have is that the litter amount reading feature doesn t work all too great but that might be because I m using clay litter I can t emphasize how much I love
The media could not be loaded. So somehow pee is getting in the creases of the litter box, I lifted the glove thinking it got in that way but there was nothing under it, it’s not possible to clean it so it’s just there drying up 🤢 the look of this box is great, easy to empt the drawer, not as buoy as the litter robot which I liked more, I was into it till I was wiping it down and saw the pee coming out the creases 🙁 I feel like the price point is a bit high for this simple box with issues. I can see PetSnowy has so much going on made super well with so much thought out into it being priced high but I got it for cheaper than this box, LOVE PET SNOWY
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Queries & Clarifications: All You Need to Know
How does the self-cleaning mechanism work in this litter box?The PAWBBY Self Cleaning Litter Box features an automatic raking system that sifts through the litter, separating waste from clean litter. After your cat exits the box, a timer ensures the waste is scooped into a lined waste compartment, which can be easily disposed of. This helps to maintain a clean litter box without the need for daily manual scooping.
Is the PAWBBY Self Cleaning Litter Box suitable for multiple cats?Yes, this litter box is designed to accommodate households with multiple cats. It is extra-large in size and can handle a substantial amount of litter, which makes it ideal for more than one cat. However, keep in mind the 15-kilogram weight limit when considering the number of cats using it.
Can I control the litter box through an app?Yes, the PAWBBY Self Cleaning Litter Box comes with APP control functionality, allowing you to monitor and manage the cleaning cycles from your smartphone. This feature enhances convenience by giving you the ability to control the litter box remotely.
What safety features are included in this automatic litter box?This litter box is equipped with anti-pinch and safety protection features. If the unit detects a cat entering or leaving, the cleaning cycle will pause to prevent any potential harm to your pet. Additionally, the product is TUV certified, ensuring it meets high safety standards.
How does this litter box help with odor control?The litter box has a sealed waste compartment and uses a carbon filter to help absorb and neutralize odors. The automatic cleaning process also means waste is promptly removed and contained, which significantly reduces unpleasant smells.
What type of litter should I use with this litter box?It is recommended to use clumping cat litter with this automatic litter box for the best performance. Clumping litter works well with the sifting mechanism and ensures that waste is easily separated and removed during the cleaning cycle.
How often do I need to empty the waste compartment?The frequency of emptying the waste compartment depends on the number of cats using the litter box and their individual usage habits. However, with a typical single-cat household, you may need to empty it once a week. For multiple cats, you may need to do it more frequently. The app notifications can also remind you when it’s time to empty the compartment.
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Gwyneth Manley –
Customer service will not respond.
I bought this litter box a little over a year ago, and thought it was a high quality unit with a few quirks; the max line on the clean letter tray is a little high, so new litter gets cycled into the wast compartment if you fill it up all the way and sometimes the waste compartment would register as full when it just needed a little shake. Now that I have had it a year the infrared censors that indicate when the waste compartment is full have failed (likely from moisture getting into the electronics, it is a litter box after all). It seemed to me like it would be easy enough to replace this part but I got no support from Pawbby’s customer service and was unable to find this or a comparable replacement part online and since the warranty only lasts a year that option was out too. I ended up replacing it with a self cleaning cat pan from another company. It was a disappointment.
Marilyn –
Pawbby support will not respond!
Litter box is defective and stopped working after a few months. For months, I have been trying to contact Pawbby about the error messages I have been getting for months. I have tried everything and I took good care of it. I tried contacting the manufacturer by email, through Amazon, and by phone. I cannot reach anyone and no one has responded. Additionally, Amazon cannot assist me as the defects began presenting themselves after the 30 days. Pawbby needs to contact me to fix this issue immediately.
JohnnyReviewPants –
Great for 9 months
It’s great for 9 months. Customer service handled issues/defects early on, but 9 months later it’s useless as is customer service. The problem is, it’s a feature that if it “thinks” there’s not enough litter in it, it won’t do anything. So, you empty the litter, and put fresh litter in up to the max level, or any level, and its sensors say “cat litter depleted,” and it won’t do any of the functions. So, it’s now a $60” cute looking manual scoop litter box. I tried everything forwards and backwards, factory resets, deep clean. I have mechanical and electrical skills, and I keep going back day after day, waiting on customer service to email back while calling and getting a fake voicemail (no identifying who it is, and not even hearing a beep after the “leave a message” message) with no luck. Beyond frustrating. A+ for 9 months, and an F- for the past 4 days, as it’s now but a clumpy pee-turd. 🙁 I’ll up the stars if customer service responds within a week, but for god’s sake let the user over ride a bad sensor!
Mountain Man –
Life changer
Expensive but a life changer. Cat immediately went to it and used. Change litter 1x per week and empty a bag 1x per week. I wish had this many years ago.
BASHA –
Thought this would be better…its just marginally easier than scooping
I recently became disabled and need help with taking care of my cats. Scooping and cleaning the litter box daily became to much for me so I thought this would help. I liked the modern look of the box to fit the MCM theme in my home. The price point was in the median range as I cant afford a thousand bucks for the name brand model. The box was easy to assemble and after some initial problems with syncing the app I was able to control functionality from my phone and check on the status of the litter level and my cats bathroom activities easily. YAY! But thats where it ended. I seldom get notifications so I dont know when the litter level is low or the tray needs changing or the machine is stuck. Tried different settings on the app, but still no error notifications. I have to manually check on the machine on a daily basis multiple times. It gets “stuck” in a mode like “litter tray needs emptying” and it stops functioning until you remove the litter tray and clear it….and sometimes there’s very little in it….certainly not enough to warrant a change. SO I dont know why it wants me to change an semi-empty litter tray, but it wont work again until I do. I have to unplug, disassemble, and then reset to clear the machine so it functions on its own again. This is too much work for a “robot”…and a disabled person. Its also quite small so my 14 lb male has trouble getting in and out, he often has litter stuck to his back from standing inside touching the wall. So if your cat is bigger, this one is not for you. The bags are also proprietary and dont hold a lot. Tried some of the generics and they dont work well, the litter drawer is really fussy and will get hung up and then register an error if I dont use their bags, which are expensive IMO, but they are at least good quality. Anyway my robot experience has not been a good one, more work than expected, but it is marginally better than having to bend over and scoop every day….now its just changing the litter tray a couple of times a week and disassembling and cleaning once a month….clearing frequent machine errors….and the extra expense of litter bags.
jared –
DO NOT buy.
Been having trouble with the system. A E6 error since middle December. I have contacted manufacturer multiple times. No response even though they say they will respond in 24 hours. DO NOT Buy.
DWB –
Smell
The machine works great and is good looking but the smell secretes from the tray at the bottom. Poor design. 🙁
Jodie S –
Don’t waste your money
I have 7 cats and use 3 robot litter boxes from 3 different brands and 3 non-robot litter boxes. The Pawbby brand drew me because of the aesthetic especially since I wanted to use it in my closet. In the beginning all was fine. Over time, problems surfaced…I was never able to connect to the wifi because of the inability to change my router frequency…which in actuality has had little impact as it still functions without it; the sensors are easily gummed up and you have to back track to find the area that needs to be “ungunked”; it takes WAY too long for it to go through a single clean cycle. Seriously, this is crazy how long it goes back and forth before and after it cycles around to sift and empty.; it doesn’t hold much litter and easily gets confused about the weight and sometimes thinks a cat is left in there after it has gone partially through the clean cycle. Frustrating! ; the removable base has stretched and the motor is running out of steam after a year plus of use and there are no replacement parts that I can find. Overall, would I purchase or recommend this product? No, absolutely not. Please save your money.
Christy Melton –
Do not buy it
The media could not be loaded. We all can agree this isn’t cheap for a self cleaning cat box. But, It already has stopped working twice. This is what it does. I M very disappointed.
MZ –
Waste full never resets after 6 months
Cleaned Everything, checked for any help..nope just others having the same issue. The sensor in the unit now always has waste box full error. Wish the unit diddn’t have the sensor if it causes such problems.
Jeremiah –
CHEAP – You get what you pay for
This thing wreaks of ammonia all the time. It doesn’t filter out poop smaller than a quarter. Somehow the litter box in the bottom always has a puddle of urine underneath the bag. You have to rub your hand inside the bottom lip of the front opening to remove the sticky, caked up litter and then run the litter box again to remove the ammonia ridden litter. But even the best clumping litter doesn’t help with this machine. The litter falls in between the front of the machine and the car litter compartment. Cleaning this thing is way harder than their instructional videos show. The main base is several parts (they recommend just wiping it down) and is treated like one piece. The litter and urine that leaks through the cracks gets in the cracks of the main base as well. The longer I have this, it gets worse to clean every time. You have to clean this once every four days to keep the smell down. The deodorizing pods barely help and get covered in litter when the machine dumps below. Just spend the extra $300 and get a Litter Robot. I’m sure the newer high end model of PAWBBY is better, but I have a feeling they cut corners on the cost to produce it, which reflects on the product within the first year of purchase. This is one of my regrets instead sifting for Poop every day. It makes your life easier for a week, and then it’s an hour or two of cleaning and waiting for it to dry out before adding litter, so you’ll need an additional basic litter box to put litter while your cat waits.
Malcolm Ribot – FTM Traveler –
Both my girls love it, and it looks great in our home!
My girls love it, use it everyday, and it looks great in our home! It’s stylish and fits right in. The app is really awesome too – It weighs each cat every time they use it, and you’re able to label who is who in the app based on their weight. It’s fun then when it alerts you, “Mila just left the toilet staying 11” weighing 7.2 lbs”. I love it. So much. Haha! It also lets you know when the litter is low, when the odor filter needs replaced, and allows you to control a manual cleaning, manual leveling, etc. It acts as a remote as well. High-quality, highly recommend. I love this box, and so do my cats and guests who visit!
Corey –
Broke after 9 months
Broke after 9 months
Erin –
SO Stinky, can’t clean it all the way
So this is supposed to be one of the best self cleaning litter boxes but if your cat is a big fat dummy like mine is and sometimes pees out the front on accident, you can’t clean it. There’s a ledge on the front that’s not sealed to the rest of the litter box housing, and urine gets in the crack and there’s no way to disassemble the litter box to clean it out. I’m about to throw away a $700 litter box because I cannot clean it properly and my house smells worse than when I was just using $25 trays.. If your cat is perfect and always goes in the back of the box you’ll probably be fine but I am very disappointed.
MazerK –
Don’t waste your money…
My Pawbby worked for six months and now it’s stuck on an error code that says the waste bin is always full so it doesn’t function. I’ve checked the waste bin liner and infrared sensors as advised by the FAQ online. Customer service pointed me back to the FAQ when I contacted them, they aren’t very helpful. I’m pretty sure the sensors are bad on the unit, now I just have a fancy looking manual litter box that cost me $600 dollars. DON’T WASTE YOUR TIME AND MONEY ON THIS UNIT, FIND A QUALITY UNIT WITH GOOD CUSTOMER SUPPORT.
Jamie Kenkel –
Horrible Product
When finally had time to set up could not get it to recognize the cat litter inside. It kept insisting I needed to add it and no matter what troubleshooting I did I could not get it to work. And when I went to return I had missed the return window. Extremely disappointed in this product that was supposed to make our lives easier with our cats.
Kimberly S. –
Not worth the money
I was so excited for this product because it was an automatic litter box, came with a cool app, and ISN’T UGLY. It matches with a lot of my furniture. I don’t have a random closet I can put my cat box in, so I didn’t want something ugly out in the open. Shouldn’t be that hard. This fit the bill for those reasons. My husband has to totally deconstruct this litter box once a week and wash it with vinegar and soap to ensure our home doesn’t smell like cat excrement. The litter box doesn’t always (usually) do a good job of sifting her poop, so she gets upset and wants to go back in there and bury it (making a huge mess everywhere). But, from an animal lover perspective, the worst part is that it’s very small. She (is a normal size house cat, we’re not talking manecoon over here) is all scrunched up in there when she’s trying to do her thing. It’s upsetting. TL;Dr version the box is too small for animals (sometimes she misses) & it doesn’t do a good job of being clean so it smells and you have to deconstruct it to clean it. Yuck. I’m really really upset, because for the price…. We’re going to have to look for another one & that was expensive. I feel like I threw away $600. I waited 7 months to write my review because I thought us and the cat needed a learning curve. No, the product just sucks & I’m stubborn because I care about “aesthetics”
Zedrina Jackson –
Sad
The deodorizer doesn’t work very well so the smell after the automatic cleaning is pretty bad. My cat used it for almost a week and now he won’t go near it and is instead peeing all over my sofa. I’m so sad I wasted so much money on this and will need to buy a new sofa soon. It’s so pretty too 😭
Michelle L Holmes –
Stopped working after 11 months
Can’t get any support to help troubleshoot
justmakeitanonymous –
Extremely frustrating experience
Worked for three days – just long enough for my cats to get used to it. After that, it began giving me constant errors – mainly about the litter being depleted. I emailed customer service and never heard back. No matter how many times I emptied, refilled, and reset the damn thing it still refused to work. I returned it.
Lauren –
Stopped working after 6 months
Customer service ignores emails.
Jungle NYC –
Great solution for 2 cat household
We’ve had cats for years, and finally decided to try one of these auto-litter boxes. We researched quite a bit, but, in all honesty, we chose this particular unit because of the way it looks: all the other options were white, gray or black, and essentially a big “ball”. We read the reviews on this PAWBBY, waited for one of the Amazon ‘coupons’ to cut the price a little, and decided to take the chance. The unit was very easy to set up, and the only issue we had was we initially pressed the wrong button and all of the new litter dumped into the bottom tray, lol. But once we re-added it to the main chamber, we just let it do its thing: and the cats took to it immediately. Overall, this unit is solid, very quiet, and so far seems to work flawlessly. It senses the cats well (and even handled their initial curiosity, going in/out/in/out when it was trying to clean). So far we’ve use Scoop Away brand litter (bulk from Costco), and it works very well! The fact that it cleans immediately after use means that very little litter is wasted. The Scoop Away is a lot heavier than, say, “Hardball” and in normal litter boxes can tend to stick to the sides if left. So far there’s been no sticking or over-clumping, which is great. There’s very little odor, too. The bottom box comes with a scent insert, but the fact that the waste is physically separated keeps the smell contained to a large degree. Also: if your litter has odor blockers, or a scent of its own, that will obviously help, too. We were hopeful that the unit would cut down on odor, because we have to keep the box downstairs near our common area. And so far we’ve been pleasantly surprised with noise/smell. Not sure about long-term use, but the quality seems very good. The mechanisms seem simple and reliable, and we are very pleased. It’s only been a few weeks, but we hope to get at least a few years out of this thing.
Kyra De Asis –
It was nice but it stopped working after 5 months
We bought these for our two cats and it was working fine but after 5 months it has stopped rotating – we did the maintenance I’m just not sure why it doesn’t work anymore 🙁
Ericka Rice –
One of thebest purchases I’ve ever made
Let me start by saying, I have 5 adult cats (don’t come at me, there’s a back story). My cats were used to being outside where they did their “business” where I never really had to worry about litter, the smell, the clean-up, etc. Due to a lifestyle disruption, I had to move into a much smaller space (500sqft) where they are inside all day until I can get my enclosure built. I dealt with cat litter and the smell and all the gross things for about a year until I just couldn’t take it anymore. I was about to leave on vacation and could not subject my mother (who doesn’t like cats) to cleaning up their mess every day while I was gone. So, I bit the bullet and made the purchase. BEST. DECISION. EVER. PAWBBY, you know what you’re doing!! This thing is so quiet, I don’t even hear it cleaning. It notifies me when my litter bin is full, what cat went to the bathroom, when, and how many times. It lets me know when I need to add litter, and it’s so easy to use! I thought with it being so techy it would be kind of difficult, but even my mother (who hates technology) was able to use this thing without issues. It’s only been a couple weeks, but so far I am very pleased.
Lindsey Cunningham –
Stopped working
The media could not be loaded. We’ve had this litter box for a couple months, and now it has stopped working. It’s flashing and showing that the waste compartment is full, and will not clean itself. I have taken it completely apart to clean it, took off and cleaned the sensors, adjusted the litter mat under it, taken the trash bag out, followed all their troubleshooting instructions. Nothing works. And I cannot find where to message the company. $700 down the drain.
Vivian Beato –
The worst for sensitive nose
I wouldn’t give this product a 1 star it doesn’t deserve any stars. I bought this little box and it is the worst box the little gets all over the dome and on the base. It smell and even if you change it daily like I did it still smelled I needed to clean the every week so it wouldn’t small so bad I threw it away and got me another brand. DO NOT BUY!
JCofABQ –
Not worth $600!
We purchased this self cleaning litter box in hopes that it would do the majority of the work. We find many issues with it involving the cleaning process. If you have two or more cats and one uses the potty box once he leaves, it begins to clean if the other cat comes over, it stops in the middle of it cleaning, and the cat ends up falling through the trap or pooping sideways because it never finished cleaning. The phone number that they provide is bogus does not work. The email address to reply back doesn’t work either yet. Google provided me with a similar address but, once again, they didn’t respond.
maja –
Looks sleek and that’s all
The bottom part that holds the sand it’s made out of the cloth for which I found water repellent spray, and it helps, but then it connects to the plastic part that has stitches to it. That’s where all the urine gets stuck. I cleaned the litters regularly, but this just does not get clean the room stink 24 seven and I find myself cleaning this litter way more than I did traditional scoopable one
Sandman –
Too good to be true
The allure of a clean modern design that is self cleaning turns out too good to be true – At a high price. First off the app is bad. There is an option to turn off all notifications or get all of them. I don’t need a notification every time the cat uses the box, however a notification that the box is full is useful. When you get 3 notifications a day you start to ignore them, defeating the purpose. The next is that the fabric under the litter starts to absorb the SMELLS. Good luck getting rid of that. Whatever room this thing lives in, smells like a cats bathroom. It does not contain the smell. The deodorizing pod does nothing. Last but not least the unit is HUGE, but the hole to get in is small. The box on the inside is relatively small. The cat eventually decided it didn’t like it – Started urinating on the floor right outside. I went through all the OTHER options with the cat, taking to the doctor, etc. for stress / UTI before trying a basic box. It was the box. The cat decided after 6 plus months of use that he was done with this thing. The thought of self scooping / self cleaning is a mirage with this thing. You will be left with a much bigger mess and out 500+ in the long run.
John –
Broke within a year
Bought this back in November of 2023 and everything was fine and worked great. Its now July 24th 2024 and the sift cycle does not complete and stops mid cycle rendering the litter box useless until it can be manually turned to the correct position. Contact to support through the app is a no go so contact was only possible through the website. They are sending us replacement drive motor and instructed us the customer to repair and fix it. Im not unable to take things apart and fix them but its only been 8 months and for this amount of money this is an unacceptable failure. So buyers beware.
Amazon Customer –
Hard to clean
At first we loved the auto sifting of the waste. I do have to change the bag daily for 3 cats. Today we decided to clean out the old litter and found this mess in the drum. Caked on urine. It took 30 minutes of hosing out the litter container. It appears that urine is not being caught in the litter. So it’s just sitting on the sides and caking. I didn’t read any reviews about this. Other than this being a problem, we do like the system. The box is attractive.
HD –
Works sometimes
I have three cats. This is the main liter box but I have two regular ones as well so the cats have options. Luckily I do have the other ones cause this one gets stuck and has to be reset at least 3 times a month. I do regret buying this. The amount of maintenance and it breaking down is crazy. We have to dump the tray with a new baggy at least once a day to every other day cause it gets filled so fast. It’s a very small drawer compared to other boxes. It looks cute though
G. B. –
Litter Box
Litter box is easy to use and easy to clean.
Sweet Pea –
Cool looking Self Cleaning Litter Box
My kitties have been using the Pawbby self cleaning litter box since November 2023. I purchased this devise during the holidays when it was on sale. Primary reason of purchase: I wanted to upgrade my cats initial self cleaning litter box to something that looked cool and with better app capabilities while meeting their needs as they both do their business. Pawbby was the winner out of all others available. I particularly like the aesthetic of the machine compared to the one we previously owned. In addition, the app capabilities was what I was looking for which lacked from our other machine. Ease of use: From setting up the machine, pairing with the app, and transitioning my cats was a breeze. The machine has the right amount of parts that you put together in seconds. No tools necessary, so you basically just need to put in place the litter port, lid, and waste compartment. Pairing the machine to the dedicated Pawbby App was easier than expected compared to our other machine. All of the pairing instructions is built in on the app itself. You just follow the instructions, connect to WiFi, and everything is connected. You can still use the machine without the app. But I highly recommend utilizing the app to take full advantage of the machine’s functionality. Transitioning the cats: My cats are pretty adaptable. It helps that this Pawbby machine isn’t their first self cleaning litter box. But I still followed the recommended transition plan, by placing the new device next to the old litter box. In addition to placing used litter to serve as a familiar scent for them. Both my cats used the Pawbby immediately and almost neglected their old one instantly. Pros: The machine fits perfectly where the other device was located. It literally matches my furniture and it doesn’t look out of place like most cat litter boxes are. The aesthetic, app capabilities and options. Ease of use. The machine seems to work as advertised like its competitor. It scoops litter adequately as long as you use the supported clumping litter (I use Tofu litter). The waste compartment holds a great amount of litter (up to 14 days with one cat according to Pawbby). The sensors provide safety features as well as accurately weighing the cats. The OLED display screen on the devise is better than most that I’ve tried which is a great option if you don’t have your phone readily available to use the app. The cat litter mat that it came with is also nice and easy to clean. Cons: No option to purchase replacement parts, so which means I have to buy a brand new machine if something breaks. Some of the internal parts appears like they can be taken apart for cleaning or replacing, but no mention on their manual aside from the obvious big parts. I removed the mesh part inside the primary compartment to clean the litter holder and it almost broke putting it back in place. So I never did not again. Therefore, it is challenging when it comes to cleaning the hard to reach crevices. As a workaround I use water pressure to clean those areas which seems to help. I am not a fan of their deodorizing pod scent which you have the option to use or not. The waste bag they offer is OK, but I prefer a biodegradable one. Aside from these cons, the machine is perfectly fine for normal use and am not planning on purchasing a replacement. Misc: Lastly, I do wash our machine every two weeks since I have 2 cats who likes a frequent clean bathroom as well as I do. Pawbby does recommend cleaning their machine once a month. But I do empty the waste compartment once or twice a day as I personally do not like to like leaving used litter over night. The machine does help mask the odor with or without the deodorizing pods.
kailee –
The best purchase for my cats thus far
This is such an amazing product. Although it is quite pricey, it is 10000% worth it. I used to use the Litter Breeze system. It was nice, but didn’t get rid of the smell as I’d hoped it would. I can barely smell this and it is so user friendly. Worth every penny.
Hailey –
Aesthetically pleasing
I’ve been having this auto litter for 3 months. So far so good except the liner inside of the box already been torn and I would like to have an option to purchase it separately for sanitary reason
Alexandra –
Fantastic for people who hate cleaning littler boxes
My favorite part is that it pretty and fits in with my apartment’s aesthetic. The app works perfectly, as do the sensors. It did take me forever to get it connected to my wifi, but once it was connected, it hasn’t had issues. Have have two cats. One of them took to using it immediately with zero adjustment period. However it’s taken me two months to get my other one to use it. The only con against the auto litter box is that it does not do a good job at holding in the smell of the waste basket. I find myself emptying the bin every other day if not daily. That said, I do have two cats and live in the tropics and always have my widows open with no a/c. I’m going to get some carbon filters and see if that helps more than the Pawbby filter, which doesn’t help at all. Although the container is nice. Other than that, I highly recommend. On a side note, the entrance id pretty small so if you have large cats the Pawbby may not be for you. Thankfully both my cats are on the smaller side, weighing no more than 9lbs.
Jon –
Looks great, works even better!
It’s the best looking litter box I’ve ever had in my house and completely just what it’s supposed to do. Really love it.
Chaz R. –
Fooled by a Pretty Exterior
We picked this litter box due to its reviews and the unique aesthetic that wasn’t offered by other automatic litter boxes. I’ve realized very quickly why we should have gone with a more reputable manufacturer. The fabric litter tray has already started ripping and we’ve had this product a little over a month. Litter clumps in the tray and due to it being fabric, it’s impossible to get out. PAWBBY has been completely silent to my questions regarding a replacement tray, and given the price of this product, it only lasting a month is ridiculous. Avoid at any costs, the aesthetic isn’t worth the frustration or lack of support from a reputable company.
Mrs. Rife –
BUYER BEWARE! Don’t Expect to Get Any Help!
I have been using this litter box for about 5 months. It just completely broke. Defective, is my guess. There is no way to contact the company other than playing a horrific game of email tag. There is no phone number, and as we speak we have not had a litter box for 3 days now. It seems there is no way to get help with the warranty they provide. I have spoken with Amazon, and they cannot help as it is a manufacturer’s warranty. This a VERY expensive product and a customer should be provided with 5-star customer service, yet I believe I haven’t even received one-star service. Just a run around to avoid the fact that this is a bad product that the company should be replacing. Instead, the run around PLUS if you don’t have the box–$100. Oh, and YOU pay the shipping BACK TO CHINA. LIke, what? BEWARE.
SLS1 –
Easy setup!
I just received the PAWBBY litter box today. Unboxing was a breeze. I watched setup videos before its arrival, so setup took about 5 minutes. I’m using world’s best cat litter (plant based litter). the deodorizer that came with the litter box smells great. I’m going to “recycle” the container and purchase another brand of deodorizing gel beads that is a large refill container; it’s half the price. The size of the litter box is great. Not too large that it won’t fit into small spaces like my previous box; yet large enough for the cat to do its “business”. I’ll update later with how kitty has adjusted to the new litter box.
Sun –
I guess it’s good as what I need!
Honestly I bought this, it is totally because the look. I think this is the prettiest self clean litter box in the market. Second I like this one also because I can put stuffs on top. All the robots are big and take out a lot of space and makes me very hesitate to get one until I see this handsome litter box. This is how I use this litter box. I don’t use the app cos don’t like too many apps in my phone. I turn on the litter and clean up at the morning and night once a day. About two days I take out the waste bag and replace the bag. No time and interests to see my cats weight every day honestly! If I do, I turn on the litter box to see how much weight they are. The reasons I turn on and off the litter cos I found out if the litter starts clean after the cat use it , the litter is still wet and will stick on the wall and make the litter box dirty and smell. I know the app can change the timing of the cleaning but never try it. And if you ask me is it smell good with the litter robot? I will tell you nothing is better than you clean twice a day and throw the waste litter away out of your door. A box storage litters for a week…I am not even want to try it! If you look for a handsome litter box, buy this one. Otherwise I think all robots are pretty much the same unless your cat tries to steal their stools out when the robot is cleaning then you consider the one rotate front to back. Or your cat like open top robot. Speak for your cat…just keep spend more money for them! You will love it!😉 not your cat…they don’t care!
SW –
Saved my marriage! Tine roommate stopped peeing on everything!
I’ve had a cat roommate for two years, and since she moved in she has had this issue where she just pees on everything. We have gone to the vet several times to figure out why, but it seems to be nothing but a behavioral issue. I have tried various litter types, various litter boxes, multiple boxes, boxes in different rooms, anti-marking sprays, you name it. I finally decided to buy this automatic box in a last ditch effort to save my marriage – it was coming down to a choice between him and the cat – and OH BOY is this box a miracle worker. I was nervous to get an automatic litter box because they are all SO UGLY, but I found this one and felt like it might actually fit in with our home. A friend came over the other day and described the PAWBBY as looking like a piece of our furniture! And then, the real issue, our little roommates peeing issue. Well, in only one week, she has shown a preference for this litter box over literally EVERYTHING ELSE. Our bed is safe, the laundry is safe, our rugs are safe, it’s a miracle. Worth every penny. The little roommate was a bit nervous about the cleaning cycle, but after 3 days, she’s much less concerned about it and now allows it to do its business after she does hers. I have it set on a timer though, so it cleans 5 minutes after she exits, this way she doesn’t associate any scary technological magic with her own visits to the box. if you are thinking about buying one of these, I say do it. It could save your marriage, and your stuff, and will improve relationships with the tiny roommate.
Penny H. –
Cannot Do Firmware Update
I cannot get this box to ‘Update’. Every time you try to use the app it insists on being updated, and when I attempt to, it stays on picture number two. I thought maybe it just needed all night; so, I left it ‘updating’ for 12 hours and when I came to check? It had done absolutely nothing, hence, 3 stars… because I live the design, and it is working, just not to its full capacity. I’m just not sure if I’m going to keep it! 800.00 is a lot to pay for a box that’s not functioning 100% and I’ll apparently never be able to update… take the litter back out and send it back?!