Ive had this for 3 years now and its gotten worse and worse with every update. The behavior sucks. It will roam around not vacuuming and ignoring barriers and then run out of battery before getting anything done. If you try to use a high capacity 3rd party battery, which you could do with older roombas, it detects it and refuses to charge because they want you to overpay for their terrible 1st party batteries. Their data practices are also bad and they sell everything about you they can gather from your home to advertisers. This is a bad product from a bad company do not buy.

Ive spent hours cleaning and teying to position the device so it can dock. It fails consistently. It didnt used to do so. This leaves it full and the battery soon dies after it goes back and forth for hours right in front of the dock. Thats where it runs out of battery. If i manually place it, it charges and I can use it again (after it charges). Not quite the reliability I was looking for.

Worst purchase I have ever made. The product never really performed satisfactorily and I barely used it. There were only a couple of rooms it could manage to get to, so I only used it a couple times a month. Two years later, it needs parts and iRobot does not have them and has no plans of ever providing them. They offered me a lousy $100 credit towards a purchase of a new product that I am certain will not work or last. What a joke. The sooner tgis company folds, the better!!! Junk!!!

Roomba customer service is terrible. They no longer sell replacement parts for this line of vacuums. I purchased this in December 2022 and since then I have had to replace the corner brush multiple times, now I am no longer able to. Most of the time the vac gets stuck running over a rug, doesn’t know how to get back to the base, and has a hard time getting back onto the base. Overall, I would save your money and buy a cheaper one. Not worth the headache of spending so much money for it to constantly not work.

We have had iRobots in the past, and we were expecting the same cleaning quality as the older models. This set errors often, surprisingly loud, does not clean without leaving areas of debris, and the mop has zero control or direction. We regret this purchase and regret missing the return window. We will now have a disappointing set that does a loud, mediocre job. Good times.

The media could not be loaded. We purchased this combo more than 4 years ago. We have not needed to sweep our mop our home since. This combo is highly recommended. Please note, buy authentic replacement parts.

No problems with Roomba s9+, however the Braava Jet m6 slowly began have issues (over last 2 years). Now the Braava Jet m6 is completely unreliable. Loses partial mapping every time, never will complete the job. I have tried factory reset multiple times. Now I am using the extended warranty. The common loss of traction is also happening every time (hardwood floors). I have replaced the tires and mopped by hand to remove any slick residue. Nothing helps. The cost is too high to not expect high quality.

I’m allergic to cats & run a cat rescue. Having a robotic vacuum for a friend makes all the difference in the world to me! I’ve had a number of robot friends over the years, including several Roombas. Many of the features have bugs. I’ve gone around the house & picked up everything not nailed down, moving furniture, etc. & the mapping has not worked out once. The mapping feauture leaves a lot to be desired. The suction is sufficient. It works fairly well when it works. It doesn’t respect no-go zones as it should, so you may have to follow it around to make sure it doesn’t go when it oughtn’t. or do like I do & place heavy objects in its way. The mop does a good job. I’m very impressed with some of the improvements they’ve made to the mop. The one most negative point for me is the poor customer service. Good luck getting them to answer when you have a concern. This last one was the worst, though. I contacted them with an issue. They had me do this, do that, do these things again & again until the warranty was up. Then they told me that they “couldn’t help because the warranty was up.” They finally did send me another unit, but with no warranty. It mustv’e been a used model because it didn’t last but a few weeks. For as much as we spend on these products, we deserve something that’s going to last awhile. I will be going back to one of the other brands that has done me well in the past.

Right wheel module fails and is not available for replacement making the unit unusable.

Everytime it made it on to the carpet it stopped working. The wisk brush is completely messed up now also. Descent clean on wood floors.