Works good on hardwood however does poorly on carpet. I have 3 dogs and it could not keep up with the dog hair. I got rid of it after the 3rd time it ran over dog poop and spread it around my floor. It frequently got stuck on thresholds and where rugs came up on hardwood. If you have pets and/or carpet then do not purchase

I have been using this since December of 2024. Did a lot of research online and found that process to be very confusing, and prices get way out of control real fast. Watch the model numbers – it is almost impossible to find out (even from You Tube) exactly what the vacs in each series do as well as which are the most up to date model. More on that later. I plan on updating this post after I’ve put some miles on it, but so far it is help me keep my yellow labs dog hair picked up off of dark wooden floors. One other note – don’t expect it to be perfect. It can’t get everything you can get to with a regular vacuum. Also, decide what is most important and stick to it! Some of the things I was looking for in this vac was overall good reviews, HEPA filter, bagless, and two brushes. I was not looking for the mop feature at all !!!!!! One other note – I wanted one with two edge brushes and returned the first one I bought because it didn’t have that feature. When I saw that this one did list two brushes, I jumped at it because it had everything else I wanted. The two brushes meant that it came with a replacement brush. I did not return and wished I could have found a reasonably priced one with all of these features.

For the cost, it can’t even return to dock. No mop feature. So manual dumping.

Didn’t avoid running over this!!!

I’m not tech savvy so I was actually kinda scared to send it out on my hardwood floor for the first time. Plus, I have expensive trim in my house so I didn’t want it to damage it. But after setting it up and creating my rooms and no go zones, i absolutely love it. No complaints, been operating for 1 1/2 months. My app on my iPhone 14 does lock up occasionally, and I have to restart my phone, but I think it is an iPhone issue because my husband has a google pixel and his app never locks up. I would definitely recommend.

Worse in every way than the previous version and more expensive. The American capitalistic way.. – They got rid of the second rotating brush so it misses more dirt – They got rid of the plastic window on the dock that let you see how much dirt was in the dock so you could know when it should be emptied – They roller seems to collect even more hair and gets stuck more than my other one. – They added an air freshener with a rotating control that will never get used – The motor is louder and makes a flapping sound. – It still gets stuck on small socks – It will still run over poop – The mobile app is slow and laggy I would not recommend

Easy to set up and use, Cleans Very well. Not sure about cost of Air Feshener Refills.

I wish I could return this robot vacuum and get my money back as it does not perform as it should. I’ve had many robot vacuums over the years and this is by far the worst. The EdgeDetect is a joke and has never worked (I have hardwood floors in my kitchen, dining and bathrooms and it never cleans the corners). I’ve had the vacuum for 4 months now and I’m baffled by how quickly the battery dies. I swear it throws an error/notification code that something is wrong almost daily. This morning it docked itself, but said I needed to dock it to charge and empty. My home is not large; a one story ranch that the unit has mapped and for some reason it seems to “get lost” when the battery is low and can’t find it’s own way to the dock and will die so I am then forced to go search for it and place it on the dock to charge myself. I’m also baffled by how much longer this unit takes to vacuum my home when the older model I had did it in about half the time. I bought the 60 day capacity and in less than 30 days it will say the unit is full and must be emptied, but when I go to empty it, it’s not actually full. I’m so disappointed in this vacuum and do not recommend it at all.

Lacking when it comes to performance. Has an extremely difficult time picking up dog fur; cannot completely vacuum all of the house on less than 3 charges; and then takes many hours to charge. If all Shark robot vacuums are like this, I will seek another brand.

This is my second SharkClean. When my first one finally bit the dust, so to speak. I thought I’d save some money and buy a different brand. That’s a $100.00 I’ll never see again. My Shark transitions from floor surface to floor surface effortlessly. She gets behind the couch and under the Hoosier . She picks up cat fur and dog hair then empties herself into the canister. She comes out again all on her own in an hour or so and cleans up again. I programmed her to come out each morning at 10:00, but seriously she’s very quiet, exceptionally efficient, and a back saver. I use my air compressor to make sure she’s good and clean twice a week but you can go some 45 days before the canister has to be emptied; I haven’t tried it with my crew who are Olympic class shedders. I always figured you could have clean house or pets the choice is yours, but with this baby I’ve got both.